2021 CHEVROLET BOLT EV dead battery

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
Keys, Doors, and Windows 15
Warning (Continued)
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock or unlock the doors from outside the
vehicle:
.Use the key in the driver door to lock and
unlock the door without the Remote
Keyless Entry (RKE) transmitter. The key
cylinder is covered with a cap. See “Driver
Door Key Lock Cylinder Access (In Case of
Dead Battery)” later in this section.
.PressQorKon the RKE transmitter to
lock and unlock the doors.
To lock or unlock the doors from inside the
vehicle:
.PressQorKon the power door lock
switch.
.Pull the door handle. Pulling an interior
door handle will unlock the door. Pulling
the door handle again unlatches it.
Keyless Access
The RKE transmitter must be within 1 m
(3 ft) of the liftgate or door being opened.
Press the button on the door handle to
open. See “Keyless Access Operation” under
Remote Keyless Entry (RKE) System
Operation 07.
Driver Door Key Lock Cylinder Access (In
Case of Dead Battery)
To access the driver door key lock cylinder:
1. Insert the key into the slot on the bottom of the cap.
2. Lift the key upward to remove the cap.
3. Insert the key into the cylinder and turn to unlock.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
240 Vehicle Care
{Warning
An electric fan can start up even when
the propulsion system is not operating
and can injure you. Keep hands, clothing
and tools away from any underhood
electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving propulsion system
parts can injure you badly. Keep your
hands away from moving parts once the
propulsion system is operating.5. Connect one end of the red positive (+)
cable to the positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–) terminal of
the good battery.
8. Connect the other end of the black negative (–) cable to the negative (–)
grounding point for the discharged
battery.
9. Start the vehicle with the good battery.
10. Try to start the vehicle with the dead battery. If it will not start after a few
tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal. Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
A towed vehicle should have its drive wheels
off the ground. Contact Roadside Assistance
or a professional towing service if the
disabled vehicle must be towed.

Chevrolet Bolt EV Owner Manual (GMNA-Localizing-U.S./Canada-
14637856) - 2021 - CRC - 10/2/20
266 Customer Information
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
From the U.S., call 1-888-811-1926; Text
Telephone (TTY): 1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number.
.Telephone number of your location.
.Location of the vehicle.
.Model, year, color, and license plate
number of the vehicle.
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle.
.Description of the problem.
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest certified
Bolt EV dealer for warranty service, or if
the vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
Emergency towing may be covered during
the Extended Vehicle (EV) warranty.
.Flat Tire Change: If the tire has been
separated from the wheel, has damaged
sidewalls, or has a large puncture, the tire
is too severely damaged for the self
sealing tire to be effective and the vehicle
will have to be towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.