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OnStar 275
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
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276 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0271.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
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OnStar 277
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0195. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
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Connected Services 281
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route,
help locate hotels, or book a room. These
services vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.chevrolet.com. Message and data rates
may apply.
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Index 285
E
Electric Drive Unit . . . . . . . . . . . . . . . . . . . . . . . 160
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 164
Electric Parking Brake Light . . . . . . . . . . . . . . . 86
Electrical Equipment, Add-On . . . . . . . . . . . . 195
Electrical Requirements for BatteryCharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Electrical System Fuses and Circuit Breakers . . . . . . . . . . . . . . 211
Instrument Panel Fuse Block . . . . . . . . . . . 214
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Energy Efficiency
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Energy Information . . . . . . . . . . . . . . . . . . . . . . . 97
Engine Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 201
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 272
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 159
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .37
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . 107
Exterior Lamps Off Reminder . . . . . . . . . . . . 108
Exterior Lighting Battery Saver . . . . . . . . . . . 112
F
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Flashers, Hazard Warning . . . . . . . . . . . . . . . . .110
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Fluid
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . .174
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Fuses Fuses and Circuit Breakers . . . . . . . . . . . . . . 211
Instrument Panel Fuse Block . . . . . . . . . . . 214
Underhood Compartment . . . . . . . . . . . . . . . 211
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Gauges
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Driver Efficiency . . . . . . . . . . . . . . . . . . . . . . . . 82
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Gauges (cont'd)
Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 83
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Warning Lights and Indicators . . . . . . . . . . 79
General Information Service and Maintenance . . . . . . . . . . . . . . 252
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Hands-Free Phone . . . . . . . . . . . . . . . . . . . . . . . . 130
Hazard Warning Flashers . . . . . . . . . . . . . . . . .110
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 208
Daytime Running Lamps (DRL) . . . . . . . . . 109
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
High Intensity Discharge (HID)Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 89
High/Low Beam Changer . . . . . . . . . . . . . . 108
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 89
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286 Index
HeatedRear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 73
Heated Front Seats . . . . . . . . . . . . . . . . . . . . . . . 29
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
High Voltage Battery Gauge . . . . . . . . . . . . . . 82
High Voltage Devices and Wiring . . . . . . . . 210
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 89
Hill and Mountain Roads . . . . . . . . . . . . . . . . . 151
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 165
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
How to Wear Seat Belts Properly . . . . . . . . . .33
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 87
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Infants and Young Children, Restraints . . . . 50
Information Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Publication Ordering . . . . . . . . . . . . . . . . . . . 270
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 79
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . . 21
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 113
J
Jump Starting - North America . . . . . . . . . . . 238
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . . 217
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Daytime Running (DRL) . . . . . . . . . . . . . . . . 109
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 107
Exterior Lamps Off Reminder . . . . . . . . . . 108
Exterior Lighting Battery Saver . . . . . . . . . 112
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . .178
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . 179
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . 87
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . .35 LATCH System
Replacing Parts after a Crash . . . . . . . . . . . 63
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Illumination Control . . . . . . . . . . . . . . . . . . . 110
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 84
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Brake System Warning . . . . . . . . . . . . . . . . . 85
Charging System . . . . . . . . . . . . . . . . . . . . . . . 85
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 86
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 89
High/Low Beam Changer . . . . . . . . . . . . . . 108
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 87
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 83
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Service Electric Parking Brake . . . . . . . . . . . 86
Service Vehicle Soon . . . . . . . . . . . . . . . . . . . . 85
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290 Index
Storage Compartments . . . . . . . . . . . . . . . . . . . 69
Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . . . . . . . . . . . . . 238
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
System Forward Collision Alert (FCA) . . . . . . . . . . . 174
Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 169
T
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 209
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Text Telephone (TTY) Users . . . . . . . . . . . . . . 265
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . .19
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 228
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 229
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 232 Tires (cont'd)
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Pressure Monitor Operation . . . . . . . . . . . 223
Pressure Monitor System . . . . . . . . . . . . . . 222
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Sealant and Compressor Kit . . . . . . . . . . . . 232
Sealant and Compressor Kit,
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Self-Sealing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . . 217
Terminology and Definitions . . . . . . . . . . . 219
Uniform Tire Quality Grading . . . . . . . . . . 229
Wheel Alignment and Tire Balance . . . . 231
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 231
When It Is Time for New Tires . . . . . . . . . 227
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Towing General Information . . . . . . . . . . . . . . . . . . . 194
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 242
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Traction Control System (TCS)/StabiliTrakLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Trademarks and License Agreements . . . . . .134
Transportation Program, Courtesy . . . . . . . 267
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Turn and Lane-Change Signals . . . . . . . . . . . .110
Turn Signal
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 209
U
Underhood Compartment Fuse Block . . . . . 211
Underhood Compartment Overview . . . . . . 200
Uniform Tire Quality Grading . . . . . . . . . . . . 229
UpdatesSoftware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
Utility Interruption of Charging . . . . . . . . . . 194
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Identification Number (VIN) . . . . . . . . . . . . 261
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Personalization . . . . . . . . . . . . . . . . . . . . . . . . 101
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Service Soon Light . . . . . . . . . . . . . . . . . . . . . . 85
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 101