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Customer Information 349
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 349
Customer Assistance Offices . . . . . . . . . . . 351
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Online Owner Center . . . . . . . . . . . . . . . . . . 351
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Roadside Assistance Program . . . . . . . . . . 352
Scheduling Service Appointments . . . . . . 353
Courtesy Transportation Program . . . . . 354
Collision Damage Repair . . . . . . . . . . . . . . . 355
Publication Ordering Information . . . . . . 356
Radio Frequency Statement . . . . . . . . . . . 357
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 357
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 357
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 358
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Event Data Recorders . . . . . . . . . . . . . . . . . . 359
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Infotainment System . . . . . . . . . . . . . . . . . . 359Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
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Customer Information 357
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors. If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to
http://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
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358 Customer Information
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
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362 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0357.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
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OnStar 363
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0252. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
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368 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 254
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 205
Active Fuel Management . . . . . . . . . . . . . . . . 206
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . . 217
Add-On Electrical Equipment . . . . . . . . . . . . . 252
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Additional Maintenance and Care . . . . . . . . 337
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 36
Agreements Trademarks and License . . . . . . . . . . . . . . . . 173
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 265
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . .182
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Air Filter, Passenger Compartment . . . . . . . 186
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How Does an Airbag Restrain? . . . . . . . . . . 54
Passenger Sensing System . . . . . . . . . . . . . . 55
What Makes an Airbag Inflate? . . . . . . . . . 54
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
When Should an Airbag Inflate? . . . . . . . . 53
Where Are the Airbags? . . . . . . . . . . . . . . . . 52 Airbags
Adding Equipment to the Vehicle . . . . . . . 59
Passenger Status Indicator . . . . . . . . . . . . . . 99
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 98
Servicing Airbag-Equipped Vehicles . . . . . . 58
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 23
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 236
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 288
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 210, 275
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Antilock Brake System (ABS) . . . . . . . . . . . . . 210 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 102
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Apple CarPlay and Android Auto . . . . . . . . . 163
Armrest Storage . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Assistance Program, Roadside . . . . . . . . . . . . 352
Assistance Systems for Driving . . . . . . . . . . 230
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
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Index 371
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
E
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . . . 210
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . 211
Electric Parking Brake Light . . . . . . . . . . . . . . 102
Electrical Equipment, Add-On . . . . . . . . . . . . 252
Electrical System
Engine Compartment Fuse Block . . . . . . . 280
Fuses and Circuit Breakers . . . . . . . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . 284
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Rear Compartment Fuse Block . . . . . . . . . 285
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Engine
Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 265
Check Light (Malfunction Indicator) . . . . 100
Compartment Overview . . . . . . . . . . . . . . . . 257
Coolant Temperature Gauge . . . . . . . . . . . . 96
Coolant Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 267
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 348
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 264 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 105
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Power Messages . . . . . . . . . . . . . . . . . . . . . . . . 113
Running While Parked . . . . . . . . . . . . . . . . . 207
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Engine Air Filter Life System . . . . . . . . . . . . . 265
Engine Oil
Temperature Gauge . . . . . . . . . . . . . . . . . . . . . 96
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 248
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 359
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 206
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 49
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . 121
Exterior Lamps Off Reminder . . . . . . . . . . . . . 122
Exterior Lighting Battery Saver . . . . . . . . . . . 127
F
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 265
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Flashers, Hazard Warning . . . . . . . . . . . . . . . . .124
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 Fluid
Automatic Transmission . . . . . . . . . . . . . . . 265
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Forward Collision Alert (FCA) System . . . . 230
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated and Ventilated . . . . . . . . . . . . . . . . . . 40
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Economy, Driving for Better . . . . . . . . . . . 188
Filling a Portable Fuel Container . . . . . . . 241
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 240
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 240
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Low Fuel Warning Light . . . . . . . . . . . . . . . 106
Management, Active . . . . . . . . . . . . . . . . . . . 206
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 239
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 239
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Fuses Engine Compartment Fuse Block . . . . . . . 280
Fuses and Circuit Breakers . . . . . . . . . . . . . 280
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372 Index
Fuses (cont'd)Instrument Panel Fuse Block . . . . . . . . . . . 284
Rear Compartment Fuse Block . . . . . . . . . 285
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . 117
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Gauges
Engine Coolant Temperature . . . . . . . . . . . . 96
Engine Oil Temperature . . . . . . . . . . . . . . . . . 96
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Warning Lights and Indicators . . . . . . . . . . 89
General Information Service and Maintenance . . . . . . . . . . . . . . 331
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Global Positioning System (GPS) . . . . . . . . . . 152
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Guidance Problems with the Route . . . . . . . . . . . . . . 153
H
Hazard Warning Flashers . . . . . . . . . . . . . . . . .124
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 135
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 278
Daytime Running Lamps (DRL) . . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
High Intensity Discharge (HID)Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
High-Beam On Light . . . . . . . . . . . . . . . . . . . 106
High/Low Beam Changer . . . . . . . . . . . . . . 122
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 107
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 83
Heated and Ventilated Front Seats . . . . . . . 40
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
High Voltage Devices and Wiring . . . . . . . . 279
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . 106
High-Speed Operation . . . . . . . . . . . . . . . . . . . 295
Hill and Mountain Roads . . . . . . . . . . . . . . . . 195
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . . 212 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Hooks
Shopping Bag . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
How to Wear Seat Belts Properly . . . . . . . . . 45
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
I
If the System Needs Service . . . . . . . . . . . . . . 153
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 200
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . 104
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . 103
Infants and Young Children, Restraints . . . . .61
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 356
Infotainment System . . . . . . . . . . . . . . . . . . . . 359
Instrument Cluster . . . . . . . . . . . . . . . . . . . . 90, 93
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 26
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 128
J
Jump Starting - North America . . . . . . . . . . . .318
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7