Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
KEYS, DOORS, AND WINDOWS 17
Driver Door Key Lock Cylinder
Access (In Case of Dead Battery)
To access the driver door key lock
cylinder:1. Pull the door handle (1) to the open position and hold it open
until the cap removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2) and lift
the key upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder. To replace the cap:
1. Pull the door handle (1) to the open position and hold it open
until the cap installation is
complete.
2. Insert the two tabs (6) at the backof the cap between the seal (5) and
the metal base (4).
3. Slide the cap forward and press theforward edge to install the cap in
place.
4. Release the door handle.
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
CUSTOMER INFORMATION 401
General Motors of Canada also has a
Mobility program. See
cadillaccanada.ca, or call
1-800-GM-DRIVE (800-463-7483) for
details. TTY users call 1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway:
Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
