
Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
VEHICLE CARE 367
9. Start the engine in the vehicle withthe good battery and run the
engine at idle speed for at least
four minutes.
10. Try to start the vehicle that had the discharged battery. If it will not
start after a few tries, it probably
needs service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle.
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
from a flat road surface, or to move
the vehicle a short distance. Use
caution and low speeds. The (Continued)
Caution (Continued)
transmission must be
in (N) Neutral when moving the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach angles,
if necessary. A towed vehicle should
have its drive wheels off the ground.
Contact Roadside Service or a
professional towing service if the
disabled vehicle must be towed.
If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
370 VEHICLE CARE
Caution
Towing the vehicle from the rear
could damage it. Also, repairs would
not be covered by the vehicle
warranty. Never have the vehicle
towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0 389.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and appropriate
disposal of any vehicle care
product.
Caution
Avoid using high-pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
If using an automatic car wash, follow
the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off. Remove any accessories that may be
damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before washing
and after, to remove all cleaning
agents completely. If they are allowed
to dry on the surface, they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Cleaning Underhood Components
Caution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage that
would not be covered by the vehicle
warranty.
Solvents or aggressive cleaners may
harm underhood components. The
usages of these chemicals should be
avoided.
Recommend water only.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
374 VEHICLE CARE
Inspect power steering for proper
electrical connections, binding, cracks,
chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders, door
hinges, hood hinges, liftgate hinges,
and the steel fuel door hinges, unless
the components are plastic. Applying
silicone grease on weatherstrips with a
clean cloth will make them last
longer, seal better, and not stick or
squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any corrosive
materials from the underbody. Take
care to thoroughly clean any areas
where mud and other debris can
collect.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminatethe fluid. Contaminated fluid will
decrease the life of the transfer case
and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires
sheet metal repair or replacement,
make sure the body repair shop
applies anti-corrosion material to
parts repaired or replaced to restore
corrosion protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and
attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregulardark spots etched into the paint
surface. See
“Finish Care”previously in
this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild soap
and water solution, immediately
remove hand lotions, sunscreen, and
insect repellent from all interior
surfaces or permanent damage may
result.
For liquid cleaners, use approximately
20 drops per 3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Use cleaners specifically designed for
the surfaces being cleaned to prevent
permanent damage. Apply all cleaners
directly to the cleaning cloth. Do not
spray cleaners on any switches or
controls. Remove cleaners quickly.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
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378 VEHICLE CARE
.Do not place one floor mat on top
of another.
Removing and Replacing the
Floor Mats
The driver side floor mat is held in
place by two button-type retainers.
1. Pull up on the rear of the driverside floor mat to unlock each
retainer and remove.
2. Reinstall by lining up the floor mat retainer openings over the carpet
retainers and snapping into
position. 3. Make sure the floor mat is properly
secured in place. Verify the floor
mat does not interfere with the
pedals.
Cleaning Rubber Floor Mats
(All-Weather Mats and Floor
Liners)
{Warning
Do not use cleaners that contain
silicone, wax-based products,
or cleaners that increase gloss on
rubber floor mats/liners. These
cleaners can permanently change
the appearance and feel of the
rubber and can make the floor
mats/liners slippery. Your foot
could slip while operating the
vehicle, and you could lose control,
resulting in a crash. You or others
could be injured.
Use a soft cloth and/or a brush
dampened with water to remove dust
and loose dirt. For more thorough
cleaning, use a mild soap solution.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
SERVICE AND MAINTENANCE 389
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be
obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Chassis Lubrication Lubricant meeting requirements of NLGI #2, Category LB or GC-LB. See your dealer.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System0316.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0311.
Fuel Additive Fuel System Treatment PLUS or equivalent.
Hood and Door Hinges, Key Lock Cylinders Multi-Purpose Lubricant. See your dealer.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid.
Power Liftgate Actuator Ball Joint, Hood Latch Assembly, Secondary Latch,
Pivots, Spring Anchor, and Release Pawl Lubricant meeting requirements of NLGI #2, Category LB or GC-LB. See your
dealer.
Rear Axle See your dealer.
Weatherstrip Conditioning Weatherstrip Lubricant. See your dealer.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
2021 - CRC - 2/8/21
CUSTOMER INFORMATION 401
General Motors of Canada also has a
Mobility program. See
cadillaccanada.ca, or call
1-800-GM-DRIVE (800-463-7483) for
details. TTY users call 1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway:
Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
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402 CUSTOMER INFORMATION
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.Impound towing caused by violation
of any laws
.Legal fines
.Mounting, dismounting, or changing
of snow tires, chains, or other
traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement is up
to 7 liters. Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received, the
Roadside Service advisor will help
you make arrangements and explain
how to receive payment. Items
considered are hotel, meals, and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
.Alternative Service:
If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the warranty
are the owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-14574701) -
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406 CUSTOMER INFORMATION
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals, and
portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or
pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications Commission
(FCC) rules and with Innovation,
Science and Economic Development
(ISED) Canada's license-exempt RSS(s)
/ RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.