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274 DRIVING AND OPERATING
If the LCA displays do not light up
when moving vehicles are in the side
blind zone or are rapidly approaching
this zone and the system is clean, the
system may need service. Take the
vehicle to your dealer.
Radio Frequency Information
SeeRadio Frequency Statement 0401.
Lane Keep Assist (LKA)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. This system uses a camera
to detect lane markings between
60 km/h (37 mph) and 180 km/h
(112 mph). It may assist by gently
turning the steering wheel if the
vehicle approaches a detected lane
marking. It may also provide a Lane
Departure Warning (LDW) alert if the
vehicle crosses a detected lane
marking. LKA can be overridden by
turning the steering wheel. This
system is not intended to keep the
vehicle centered in the lane. LKA will
not assist and alert if the turn signal
is active in the direction of lane departure, or if it detects that you are
accelerating, braking, or actively
steering.
{Warning
The LKA system does not
continuously steer the vehicle.
It may not keep the vehicle in the
lane or give a Lane Departure
Warning (LDW) alert, even if a lane
marking is detected.
The LKA and LDW systems
may not:
.Provide an alert or enough
steering assist to avoid a lane
departure or crash.
.Detect lane markings under poor
weather or visibility conditions.
This can occur if the windshield
or headlamps are blocked by dirt,
snow, or ice; if they are not in
proper condition; or if the sun
shines directly into the camera.
.Detect road edges.
.Detect lanes on winding or hilly
roads.
(Continued)
Warning (Continued)
If LKA only detects lane markings
on one side of the road, it will only
assist or provide an LDW alert
when approaching the lane on the
side where it has detected a lane
marking. Even with LKA and LDW,
you must steer the vehicle. Always
keep your attention on the road and
maintain proper vehicle position
within the lane, or vehicle damage,
injury, or death could occur. Always
keep the windshield, headlamps,
and camera sensors clean and in
good repair. Do not use LKA in bad
weather conditions or on roads with
unclear lane markings, such as
construction zones.
{Warning
Using LKA while towing a trailer or
on slippery roads could cause loss
of control of the vehicle and a
crash. Turn the system off.
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322 VEHICLE CARE
FusesUsage
F15 Instrument panel switch bank
F16 Sunroof
F17 Body control module 1
F18 Instrument cluster/ Head up display
F19 –
F20 Rear seat entertainment
F21 Body control module 4
F22 Infotainment/USB data/Aux jack
F23 Body control module 2
F24 USB charger/ Wireless charging
F25 Park aid/Electronic transmission range
system
F26 Communications integration module Fuses
Usage
F27 Video/Night vision module
F28 Heating, ventilation, and air conditioning
display
F29 Radio
F30 Steering wheel adjustment controls
F31 Electronic brake control module
electric brake
booster
F32 DC AC inverter
F33 Driver power seat
F34 Passenger power seat
F35 Battery IEC 1 feed
F36 Electric power steering Fuses
Usage
F37 Rear seat entertainment/USB
charge/Wireless
charging module/
Auxiliary power
outlet/Lighter
F38 Body control module 8
F39 –
Circuit
Breakers/
Minifuses Usage
F40 –
F41 –
F42 Auxiliary power outlet (CB)/Lighter
(minifuse)
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334 VEHICLE CARE
High Speed Operation Inf lation Pressures
Tire Size Cold Inf lation Pressure kPa (psi)
235/65R18 300 kPa (44 psi)
235/55R20 300 kPa (44 psi)
Return the tires to the recommended
cold tire inflation pressure when
high-speed driving has ended. See
Vehicle Load Limits 0220 and
Tire Pressure 0331.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor the
air pressure in your tires and transmit
tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if
provided), should be checked monthly
when cold and inflated to the
inflation pressure recommended by
the vehicle manufacturer on the
vehicle placard or tire inflation pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a tire
pressure monitoring system (TPMS)
that illuminates a low tire pressure
telltale when one or more of your tires
is significantly under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them to
the proper pressure. Driving on a
significantly under-inflated tire causes
the tire to overheat and can lead to
tire failure. Under-inflation also
reduces fuel efficiency and tire tread
life, and may affect the vehicle's
handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver's responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the
level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped
with a TPMS malfunction indicator to
indicate when the system is not
operating properly. The TPMS
malfunction indicator is combined
with the low tire pressure telltale.
When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated. This
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VEHICLE CARE 335
sequence will continue upon
subsequent vehicle start-ups as long
as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent the
TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
SeeTire Pressure Monitor Operation
0 335.
See Radio Frequency Statement 0401.
Tire Pressure Monitor
Operation
This vehicle may have a Tire Pressure
Monitor System (TPMS). The TPMS is
designed to warn the driver when a low tire pressure condition exists.
TPMS sensors are mounted onto each
tire and wheel assembly, excluding the
spare tire and wheel assembly. The
TPMS sensors monitor the air
pressure in the tires and transmit the
tire pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition is
detected, the TPMS illuminates the
low tire pressure warning light on the
instrument cluster. If the warning
light comes on, stop as soon as
possible and inflate the tires to the
recommended pressure shown on the
Tire and Loading Information label.
See
Vehicle Load Limits 0220.
A message to check the pressure in a
specific tire displays in the Driver
Information Center (DIC). The low tire
pressure warning light and the DIC
warning message come on at each
ignition cycle until the tires are inflated to the correct inflation
pressure. Using the DIC, tire pressure
levels can be viewed. For additional
information and details about the DIC
operation and displays see
Driver
Information Center (DIC) 0117.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the air
pressure is getting low and needs to
be inflated to the proper pressure.
A Tire and Loading Information label,
attached to your vehicle, shows the
size of the original equipment tires
and the correct inflation pressure for
the tires when they are cold. See
Vehicle Load Limits 0220, for an
example of the Tire and Loading
Information label and its location.
Also see Tire Pressure 0331.
The TPMS can warn about a low tire
pressure condition but it does not
replace normal tire maintenance. See
Tire Inspection 0338, Tire Rotation
0 339 and
Tires 0325.
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336 VEHICLE CARE
Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
Factory-installed Tire Inflator Kits use
a GM approved liquid tire sealant.
Using non-approved tire sealants
could damage the TPMS sensors. See
Tire Sealant and Compressor Kit 0347
for information regarding the inflator
kit materials and instructions.
TPMS Malfunction Light and
Message
The TPMS will not function properly if
one or more of the TPMS sensors are
missing or inoperable. When the
system detects a malfunction, the low
tire pressure warning light flashes for
about one minute and then stays on
for the remainder of the ignition cycle. A DIC warning message also displays.
The malfunction light and DIC
warning message come on at each
ignition cycle until the problem is
corrected. Some of the conditions that
can cause these to come on are:
.One of the road tires has been
replaced with the spare tire. The
spare tire does not have a TPMS
sensor. The malfunction light and
DIC message should go off after the
road tire is replaced and the sensor
matching process is performed
successfully. See
“TPMS Sensor
Matching Process” later in this
section.
.The TPMS sensor matching process
was not done or not completed
successfully after rotating the tires.
The malfunction light and the DIC
message should go off after
successfully completing the sensor
matching process. See "TPMS
Sensor Matching Process" later in
this section.
.One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and the sensor matching process is
performed successfully. See your
dealer for service.
.Replacement tires or wheels do not
match the original equipment tires
or wheels. Tires and wheels other
than those recommended could
prevent the TPMS from functioning
properly. See
Buying New Tires
0 341.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See your
dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure.
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370 VEHICLE CARE
4. Continue gently rubbing the soiledarea until there is no longer any
color transfer from the soil to the
cleaning cloth.
5. If the soil is not completely removed, use a mild soap solution
followed only by plain water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
(Continued)
Caution (Continued)
after cleaning and allow them to
dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners
containing these solvents can
permanently change the appearance
and feel of leather or soft trim, and
are not recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic
or painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be covered
by the vehicle warranty.
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392 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 392
Customer Assistance Offices . . . . 394
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 394
Online Owner Center . . . . . . . . . . . . . 395
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 395
Roadside Service . . . . . . . . . . . . . . . . . 396
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 397
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 398
Collision Damage Repair . . . . . . . . . 399
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 401
Radio Frequency Statement . . . . . 401
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 402
Reporting Safety Defects to the Canadian Government . . . . . . . . . 402
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 402
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 403
Event Data Recorders . . . . . . . . . . . . 403
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Infotainment System . . . . . . . . . . . . . 404
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
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CUSTOMER INFORMATION 401
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals, and
portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or
pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications Commission
(FCC) rules and with Innovation,
Science and Economic Development
(ISED) Canada's license-exempt RSS(s)
/ RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.