2021 CADILLAC XT4 ESP

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
INFOTAINMENT SYSTEM 151
markets. 4G LTE performance is based
on industry averages and vehicle
systems design. Some services require
a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the embedded
OnStar app on the Home Page. Most
OnStar functions that can be
performed with the buttons can be
done using the app. To open the app,
touch the OnStar icon on the Home
Page. App updates require a
corresponding service plan. Features
vary by region and model. Features
are subject to change. For more
information, see my.cadillac.com/learn
or press
Q.
Services
The Services tab displays the default
view for the app. Use this page to
launch the available OnStar services.
Touch a service to open its display.
Touch Wi-Fi to launch the
connections manager. Turn-by-Turn
and Advisor Call are the other tiled
options. Account
The Account tab displays a snapshot
of the account linked with the vehicle.
If there is no such account, this tab
will show all values as
——. The call
advisor call icon will be active even if
there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the
upper right corner of the screen does
not end the call, but returns to the
previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar
Advisor can download a destination to
the vehicle or its embedded navigation
system, if equipped. Select
Turn-by-Turn Directions from the
Services tab of the OnStar app to call
an Advisor or select a recent or
favorite destination. Touch the
navigation icons to select home,
address or place. A destination
transfer from OnStar will show the
detail view of the destination when it
is transferred from OnStar to the Navigation application. See
www.onstar.com for a coverage map.
Services vary by model. Map coverage
is available in the United States,
Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com.
Navigation
Using the Navigation
System
If equipped, launch the Nav
application by touching the Nav icon
on the Home Page or on the shortcut
tray near the bottom of the
infotainment display.
When the Nav application is launched
for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy statement

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 161
Show POI Icons
To see the POI categories, touch
Options, then touch Show on Map. Up
to eight categories of icons can be
selected.
Smart POI Icons on Map (If
Equipped)
The smart POI icons such as fuel
stations and parking may appear
based on time, location, driver search
behavior, driving conditions, and
vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
.Left side: Name and address of
the POI.
.Right side:E+ ETE (Estimated
Time Enroute.) Smart Fuel Station Icons
Fuel station prices are shown if
available for nearby stations when the
vehicle is low on fuel.
Smart Parking Icons
When reaching a densely populated
destination and the system
determines that parking may be
limited, the system will attempt to
display nearby parking destinations
with pricing information, if available.
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue
can be reported if the data is not
accurate or the address is incorrect.
Touch Report an Issue near the
bottom of the display to access the
issue selection page. Touch one of the
predefined issues on the selection
page, then touch Send. The system
will send the information for analysis.
Search
Touch Search on the infotainment
display to open the search display.
It has a search field entry box, quick
category icon shortcuts, recents icon,
favorites icon, and keyboard.
Auto Complete
Enter a partial location in the field
entry box on the search display. Auto
complete will attempt to complete the
destination based on what is being
entered. Touch the suggested item to
search.
Search While in Motion with No
Front Seat Passenger Present
The search display will not allow
changes or text input with the
keyboard when the vehicle is in
motion. As a result, a display showing
three rows of the most commonly
used categories appears. Touching the
search box will activate speech
recognition.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
164 INFOTAINMENT SYSTEM
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.The route might not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during
high-speed driving.
.Automatic rerouting might display a
route returning to the set waypoint
if heading for a destination without
passing through a set waypoint.
.The route prohibits the entry of a
vehicle due to a regulation by time
or season or any other regulation
which may be given.
.Some routes might not be searched.
.The route to the destination might
not be shown if there are new roads,
if roads have recently changed, or if
certain roads are not listed in the
map data. SeeMaps0154. To recalibrate the vehicle's position on
the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a location
that is safe and has a clear view of the
sky and away from large obstructions.
If the System Needs
Service
If the navigation system needs service,
see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information available
when the vehicle was produced.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a
new or replacement SD card. Features
are subject to change. For more
information on this feature, see
my.cadillac.com/learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system. As
the map data is updated, more detail
can become available for areas that
previously had limited detail. See
Map
Data Updates 0164.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and weather
applications. This feature can be
started by pressing
gon the steering
wheel or touching
gon the
infotainment display.
However, not all features within these
areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 165
For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like adjusting
the volume or seeking up or down, are
audio features that are easily
performed by touching one or two
options, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
If your language supports it, try
stating a one-shot command, such as
“Directions to address city, state/province>.”Do not include
the ZIP code while stating the address
during the command. Another
example of a one-shot Destination
Entry command is, “Directions to
Place of Interest at .” If these
commands do not work, try saying,
“Take me to Place of Interest ”or “Find
address ”and the system will walk you
through by asking additional
questions.Hybrid Speech Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information along with
the system’s voice recognition
database. This allows you to speak
more naturally when using voice
recognition.
Using Voice Recognition
Voice recognition becomes available
once the system has been initialized.
This begins when the ignition is
turned on. Initialization may take a
few moments.
1. Press
gon the steering wheel
controls to activate voice
recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt
can be interrupted while it is
playing by pressing
gagain.
Once voice recognition is started, both
the infotainment display and
instrument cluster show the selections and visual dialog content. These
displays can be turned on or off in the
Tutorial Mode under
Settings0177.
There are three voice prompt modes
supported:
.Informative verbal prompts: This
type of prompt will provide more
information regarding the supported
actions.
.Short prompts: This type of prompt
will provide simple instructions
about what can be stated.
.Auto informative prompts: This type
of prompt plays during the first few
speech sessions, then automatically
switches to the short prompt after
some experience has been gained
through using the system.
If a command is not spoken, the voice
recognition system says a help
prompt.
Prompts and Infotainment Displays
While a voice recognition session is
active, there may be corresponding
options showing on the displays.
A selection can be made by manually
touching the option, or by speaking
the number for the option to select.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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166 INFOTAINMENT SYSTEM
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session may
be completed entirely using voice
commands while some manual
commands may expedite a task. If a
selection is made using a manual
control, the voice recognition dialog
will progress in the same way as if the
selection were made using a voice
command. Once the system completes
the task, or the session is terminated,
the voice recognition dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated with
the entry desired.
Canceling Voice Recognition
.Touch or say“Cancel”or“Exit ”to
terminate the voice recognition
session and show the display where
voice recognition was initiated.
.Pression the steering wheel
controls to terminate the voice
recognition session and show the
display where voice recognition was
initiated. Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those languages,
use direct commands like the
examples shown on the display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated in
sentence form or direct commands
that state the application and
the task.
For best results:
.Listen for the prompt before saying
a command or reply.
.Speak the command naturally, not
too fast, not too slow.
.Use direct commands without a lot
of extra words. For example,
“Call
at work,” “Play ”followed by
the artist or song name, or “Tune”
followed by the radio station
number.
.Navigation destinations can be
made in a single command using
keywords. A few examples are: “Iwant directions to an address,” “I
need to find a place of interest or
(POI),”
or“Find contact.”
The system responds by requesting
more details. For other POIs, say the
name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
.Navigating to a destination outside
of the current country takes more
than one command. The first
command is to tell the system
where the navigation will take place,
such as an Address, Intersection,
POI, or Contact. If Address or
Intersection is selected, the second
command is to say, “Change
Country.” Once the system responds,
say the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change Country.”
Direct commands might be more
clearly understood by the system. An
example of a direct command would
be “Call .” Examples of these
direct commands are displayed on
most of the screens while a voice

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
INFOTAINMENT SYSTEM 167
session is active. If“Phone”or “Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been saved
with a name and a place, the direct
command should include both, for
example “Call at work.”
Using Voice Recognition for List
Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available but
not displayed. The list on a voice
recognition screen functions the same
as a list on other displays. Scrolling or
flinging can be used to help display
other entries from the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the
current voice recognition event and plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was initiated.
The Back Command
Say “Back” or touch the Back icon on
the infotainment display to go to the
previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel.
Help
Say “Help ”on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the Radio
If browsing the audio sources when
voice is touched, the voice recognition
commands for AM, FM, and SiriusXM
(if equipped) are available. “Switch to AM”
:Switch bands to AM
and tune to the last AM radio station.
“Switch to FM” :Switch bands to FM
and tune to the last FM radio station.
“Switch to SXM” :Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to AM” :
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to FM” :Tune
to the radio station whose frequency
is identified in the command (like
“one oh one point one ”).
“Tune to AM HD” :
Tune to the HD Radio station (if
equipped) whose frequency is
identified in the command.
“Tune to FM HD” :
Tune to the HD Radio station (if
equipped) whose frequency is
identified in the command.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
188 INFOTAINMENT SYSTEM
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or iPhone,
respectively, and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
If you decide to continue service after
your trial, your selected subscription
plan will automatically renew
thereafter. You will be charged at
then-current rates. Fees and taxes
apply. Please see the SiriusXMCustomer Agreement at siriusxm.com
for complete terms and how to cancel,
which includes calling SiriusXM at
1-866-635-2349. All fees and
programming are subject to change.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription fee
is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM service is
only available in the 48 contiguous
United States and Canada.
In Canada: Some deterioration of
service may occur in extreme northern
latitudes. This is beyond the control of
SiriusXM Satellite Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite Radio
receivers by notifying SiriusXM:
.USA Customers —See
www.siriusxm.com or call
1-888-601–6296.
.Canada Customers —See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make
available any technology or software
incorporated in receivers compatible
with the SiriusXM Satellite Radio
System or that support the SiriusXM
website, the Online Service or any of
its content. Furthermore, the AMBER
voice compression software included
in this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice Systems, Inc.
General Requirements: 1. A License Agreement from SiriusXM is required for any
product that incorporates SiriusXM
Technology and/or for use of any of
the SiriusXM marks to be
manufactured, distributed,
or marketed in the SiriusXM
Service Area.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 189
2. For products to be distributed,marketed, and/or sold in Canada, a
separate agreement is required with
Canadian Satellite Radio Inc.
(operating as SiriusXM Canada).
TouchSense Technology and
TouchSense System 1000 Series
Licensed from Immersion Corporation.
TouchSense System 1000 protected
under one or more of the U.S. Patents
at the following address
www.immersion.com/
patent-marking.html and other
patents pending.
Bose
Bose AudioPilot and Bose Centerpoint
surround are registered trademarks of
Bose Corporation in the U.S. and other
countries. HD Radio Technology
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign Patents.
For patents see http://dts.com/patents.
HD Radio and the HD, HD Radio, and
“ARC”
logos are registered trademarks
or trademarks of iBiquity Digital
Corporation in the United States and/
or other countries.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG, Inc.
and any use of such marks by General
Motors is under license. Other
trademarks and trade names are those
of their respective owners.
Java
Java is a registered trademark of
Oracle and/or its affiliates.
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the industry
standard in music recognition
technology and related content
delivery. For more information see
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to this
product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote, CDDB,
MusicID, MediaVOCS, the Gracenote
logo and logotype, and the "Powered
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