Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
VEHICLE CARE 339
{Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the appropriate
safety equipment and training. If a
jack is provided with the vehicle, it
is designed only for changing a flat
tire. If it is used for anything else,
you or others could be badly injured
or killed if the vehicle slips off the
jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire.
Caution
Using a jack to raise the vehicle
without positioning it correctly
could damage your vehicle. When
raising your vehicle on a jack, be
sure to position it correctly under
the frame and avoid contact with
the plastic molding.
5. Turn the wheel wrench clockwiseto raise the jack until the slot in
the jack lift head fits into the metal
flange located behind the cut out
on the plastic molding.
Do not raise the vehicle yet.
6. Put the compact spare tire near you.
7. Raise the vehicle by turning the jack handle clockwise. Raise the
vehicle far enough off the ground
so there is enough room for the
road tire to clear the ground.8. Remove all of the wheel nuts.
9. Remove the flat tire.
{Warning
Rust or dirt on a wheel, or on
the parts to which it is fastened,
can cause wheel nuts to become
loose over time. The wheel
could come off and cause a
crash. When changing a wheel,
remove any rust or dirt from
places where the wheel attaches
to the vehicle. In an emergency,
a cloth or paper towel can be
(Continued)
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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340 VEHICLE CARE
Warning (Continued)
used; however, use a scraper or
wire brush later to remove all
rust or dirt.
10. Remove any rust or dirt from thewheel bolts, mounting surfaces,
and spare wheel.
11. Place the compact spare tire on the wheel-mounting surface.
{Warning
Never use oil or grease on bolts or
nuts because the nuts might come
loose. The vehicle's wheel could fall
off, causing a crash.
12. Reinstall the wheel nuts. Tighten each nut by hand until the wheel is
held against the hub.
13. Lower the vehicle by turning the jack handle counterclockwise.
{Warning
Wheel nuts that are improperly or
incorrectly tightened can cause the
wheels to become loose or come off.
The wheel nuts should be tightened
with a torque wrench to the proper
torque specification after replacing.
Follow the torque specification
supplied by the aftermarket
manufacturer when using accessory
locking wheel nuts. See Capacities
and Specifications 0371 for original
equipment wheel nut torque
specifications.
Caution
Improperly tightened wheel nuts
can lead to brake pulsation and
rotor damage. To avoid expensive
brake repairs, evenly tighten the
wheel nuts in the proper sequence
and to the proper torque
specification. See Capacities and
Specifications 0371 for the wheel
nut torque specification.
14. Tighten the wheel nuts firmly in a crisscross sequence, as shown.
15. Lower the jack all the way and remove the jack from under the
vehicle.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 345
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle.
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
from a flat road surface, or to move
the vehicle a short distance. Use
caution and low speeds. The(Continued)
Caution (Continued)
transmission must be
in (N) Neutral when moving the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach angles,
if necessary. A towed vehicle should
have its drive wheels off the ground.
Contact Roadside Service or a
professional towing service if the
disabled vehicle must be towed.
The vehicle is equipped with specific
attachment points to be used by the
towing provider. These holes may be used to pull the vehicle from a flat
road surface onto the flatbed tow
truck.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor home.
The two most common types of
recreational vehicle towing are known
as dinghy towing and dolly towing.
Dinghy towing is towing the vehicle
with all four wheels on the ground.
Dolly towing is towing the vehicle
with two wheels on the ground and
two wheels up on a device known as a
dolly.
Here are some important things to
consider before recreational vehicle
towing:
.Become familiar with the local laws
that apply to recreational vehicle
towing. These laws may vary by
region.
.The towing capacity of the towing
vehicle. Be sure to read the tow
vehicle manufacturer's
recommendations.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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348 VEHICLE CARE
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and Lubricants
0367.
Washing the Vehicle
To preserve the vehicle's finish, wash
it often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they
can damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered by
the vehicle warranty. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
(Continued)
Caution (Continued)
safety precautions, and appropriate
disposal of any vehicle care
product.
Caution
Avoid using high-pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
If using an automatic car wash, follow
the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may be
damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before washing
and after, to remove all cleaning
agents completely. If they are allowed
to dry on the surface, they could stain. Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Cleaning Underhood Components
Caution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage that
would not be covered by the vehicle
warranty.
Solvents or aggressive cleaners may
harm underhood components. The
usages of these chemicals should be
avoided.
Recommend water only.
A pressure washer may be used, but
care must be utilized. The following
criteria must be followed:
.Water pressure must be kept below
14 000 KPa (2,000 PSI).
.Water temperature must be below
80 °C (180 °F).
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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VEHICLE CARE 351
material on painted surfaces can be
removed by rubbing with a clean
cloth. SeeRecommended Fluids and
Lubricants 0367.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may
damage the paint finish and/or
tires. When applying a tire dressing,
always wipe off any overspray from
all painted surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap
and water to clean the wheels. After
rinsing thoroughly with clean water,
dry with a soft, clean towel. A wax
may then be applied.
Caution
Chrome wheels and chrome wheel
trim may be damaged if the vehicle
is not washed after driving on roads
(Continued)
Caution (Continued)
that have been sprayed with
magnesium chloride or calcium
chloride. These are used on roads
for conditions such as dust and ice.
Always wash the chrome with soap
and water after exposure.
Caution
To avoid surface damage on wheels
and wheel trim, do not use strong
soaps, chemicals, abrasive polishes,
cleaners, or brushes. Use only GM
approved cleaners. Do not drive the
vehicle through an automatic car
wash that uses silicon carbide tire/
wheel cleaning brushes. Damage
could occur and the repairs would
not be covered by the vehicle
warranty.
Brake System
Visually inspect brake lines and hoses
for proper hook-up, binding, leaks,
cracks, chafing, etc. Inspect disc brake
pads for wear and rotors for surface condition. Inspect drum brake linings/
shoes for wear or cracks. Inspect all
other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering, suspension,
and chassis components for damaged,
loose, or missing parts or signs of
wear at least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders, hood
hinges, liftgate hinges, and the steel
fuel door hinges, unless the
components are plastic. Applying
silicone grease on weatherstrips with a
clean cloth will make them last
longer, seal better, and not stick or
squeak.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14584367) - 2021 - CRC - 10/14/20
VEHICLE CARE 355
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they might
not be able to provide adequate
protection. Clean and rinse seat belt
webbing only with mild soap and
lukewarm water. Allow the webbing
to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is
not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration and/
or increased stopping distance
which can cause a crash and injury.
Make sure the floor mat does not
interfere with the pedals.
Use the following guidelines for
proper floor mat usage.
.The original equipment floor mats
were designed for your vehicle.
If the floor mats need replacing, it
is recommended that certified floor
mats be purchased. Non-certified
floor mats may not fit properly and
may interfere with the pedals.
Always check that the floor mats do
not interfere with the pedals.
.Do not use a floor mat if the vehicle
is not equipped with a floor mat
retainer on the driver side floor.
.Use the floor mat with the correct
side up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top
of another.
Removing and Replacing the
Floor Mats
The driver and passenger side floor
mats are held in place by two
button-type retainers.
1. Pull up on the rear of the floor mat to unlock each retainer and
remove.
2. Reinstall by lining up the floor mat retainer openings over the carpet
retainers and pushing down to
snap into position.
3. Make sure the floor mat is properly secured in place. Verify the floor
mat does not interfere with the
pedals.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SERVICE AND MAINTENANCE 367
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be
obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See
Cooling System 0291.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade.
ACDelco dexos1 full synthetic is recommended. See Engine Oil0286.
Hood Latch Assembly, Secondary Latch,
Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol or lubricant meeting requirements of NLGI #2,
Category LB or GC-LB.
Hydraulic Brake System DOT 4 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube. See your dealer.
Front Axle/Rear Axle See your dealer.
Transfer Case (All-Wheel Drive) Transfer Case Fluid. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection
requirements.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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378 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.