2021 CADILLAC CT5 service

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . 35
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . . . . 86
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . . 140
Climate Controls . . . . . . . . . . . . . . . . . . 202
Driving and Operating . . . . . . . . . . . . 208
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 308
Service and Maintenance . . . . . . . . . 381
Technical Data . . . . . . . . . . . . . . . . . . . . 396
Customer Information . . . . . . . . . . . . 401
Reporting Safety Defects . . . . . . . . . 411
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Connected Services . . . . . . . . . . . . . . . 419
Index . . . . . . . . . . . . . . . . . . . . . . . . 422
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and CT5, are trademarks
and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Car Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle, model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84432196 B Second Printing©2020 General Motors LLC. All Rights Reserved.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
2 INTRODUCTION
Using this Manual
To quickly locate information about
the vehicle, use the Index in the back
of the manual. It is an alphabetical
list of what is in the manual and the
page number where it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do not,”
“Do not do this,” or“Do not let this
happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message, gauge,
or indicator.
M: Shown when the owner’s manual
has additional instructions or
information.
*: Shown when the service manual
has additional instructions or
information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols that
may be found on the vehicle and what
they mean. See the features in this
manual for information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_:Flame/Fire Prohibited

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
KEYS, DOORS, AND WINDOWS 7
The key inside the remote key is used
for the driver door and glove box.To remove the mechanical key, press
the button on the side of the remote
key near the bottom, and pull the
mechanical key out. Never pull the
mechanical key out without pressing
the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a new mechanical
key is needed.
Contact Roadside Service if locked out
of the vehicle. See
Roadside Service
0 405.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0414.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0410.
If there is a decrease in the remote
key operating range:
.Check the distance. The remote key
may be too far from the vehicle.
.Check the location. Other vehicles
or objects may be blocking the
signal.
.Check the remote key battery. See
“Battery Replacement ”later in this
section.
.If the remote key is still not working
correctly, see your dealer or a
qualified technician for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the remote key is
within 1 m (3 ft). See “Keyless Access
Operation ”later in this section.
The remote key functions for Lock,
Unlock, Remote Start and Panic may
work up to 60 m (197 ft). The remote
key functions for trunk may work up
to 30 m (98 ft).
Other conditions can impact the
performance of the remote key. See
Remote Keyless Entry (RKE) System
0 7.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
KEYS, DOORS, AND WINDOWS 25
Inclination and Intrusion Sensor
Disable Switch
It is recommended that the intrusion
and inclination sensor be deactivated
if pets are left in the vehicle or the
vehicle is being transported. With the
vehicle turned off, press
oin the
front overhead console. The indicator
light will come on momentarily,
indicating that these sensors have
been disabled for the next alarm
system arming cycle.
Steering Column Lock
If equipped, the steering column lock
is a theft-deterrent device. This
feature locks the steering column
when the vehicle is turned off and the
driver door is opened, or when the
driver door is opened and then the
vehicle is turned off. The steering
column unlocks when the vehicle is
turned on.
The Driver Information Center (DIC)
may display one of these messages:
.A message to service the steering
column lock indicates that an issue
has been detected with the column
lock feature and the vehicle should
be serviced.
.A message that the steering column
is locked indicates that the engine
is running, but the steering column
is still locked. It is normal for the
column to be locked during a
remote start, but the column should
unlock after the brake pedal is
pressed and the vehicle is started.
No message will display during a
remote start.
.A message that the steering wheel
must be turned and the vehicle
must be started again indicates that
the column lock mechanism is
bound, the column locking device
was unable to unlock the steering
column, and the vehicle did not
start. If this happens, immediately
turn the steering wheel from side to
side to unbind the column lock.
If this does not unlock the steering
column, turn the vehicle off and
open the driver door to reset the
system. Then turn the vehicle on
and immediately turn the steering
wheel side to side for about
15 seconds. In some cases, it may
take significant force to unbind the
column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement 0410.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
26 KEYS, DOORS, AND WINDOWS
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is turned
on or to ACC/ACCESSORY and a valid
remote key is present in the vehicle.
The security light, in the instrument
cluster, comes on if there is a problem
with arming or disarming the
theft-deterrent system.
The system has one or more remote
keys matched to an immobilizer
control unit in the vehicle. Only a
correctly matched remote key will
start the vehicle. If the remote key is
ever damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly.If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off), and
the remote key appears to be
undamaged, try another remote key.
Or, you may try placing the remote
key in the backup location. See
Remote Keyless Entry (RKE) System
Operation
07.
If the ignition modes will not change
with the other remote key or in the
backup location, the vehicle needs
service. If the ignition does change
modes, the first remote key may be
faulty. See your dealer.
It is possible for the immobilizer
system to learn new or replacement
remote keys. Up to eight remote keys
can be programmed for the vehicle. To
program additional remote keys, see
“Programming Remote Keys to the
Vehicle ”under Remote Keyless Entry
(RKE) System Operation 07.
Do not leave the remote key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you cut
too sharply into the right lane, you
could hit a vehicle on the right.
Check the inside mirror or glance
over your shoulder before changing
lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from the
driver seat.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
KEYS, DOORS, AND WINDOWS 31
See your dealer for service if a blue
screen and
3are displayed in the
mirror, and the display shuts off. Also,
push the tab as indicated to return to
the automatic dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or
headlamps. This may obstruct
objects from view. If needed, push
the tab to turn off the display.
.Dirt, snow, or other debris blocks
the camera lens. Clean the lens with
a soft damp cloth.
.The camera’s mounting on the
vehicle has been damaged, and/or
the position or the mounting angle
of the camera has changed.
Windows
{
Warning
Never leave a child, a helpless adult,
or a pet alone in a vehicle,
especially with the windows closed
in warm or hot weather. They can
be overcome by the extreme heat
and suffer permanent injuries or
even death from heat stroke.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the sound,
open either a front window or the
sunroof, if equipped.
Power Windows
{Warning
Children could be seriously injured
or killed if caught in the path of a
closing window. Never leave the
remote key in a vehicle with
children. When there are children in
the rear seat, use the window
lockout switch to prevent operation
of the windows. See Keys06.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
52 SEATS AND RESTRAINTS
Each time the vehicle is started with
the front seat belts buckled, the
system activates once to tighten the
seat belts when the forward vehicle
speed exceeds the threshold for
activation.
The system also activates during
emergency braking and/or sudden
driving maneuvers and releases when
driving conditions return to normal.
The system will not activate if the
Traction Control/Electronic Stability
Control system is not functioning
properly. SeeTraction Control/
Electronic Stability Control 0240.
If there is a problem with the
Automatic Seat Belt Tightening
System, a message displays on the
Driver Information Center (DIC). If a
system unavailable message displays
repeatedly or if a service message
displays, see your dealer. Other seat
belt functions are not affected by the
Automatic Seat Belt Tightening
System.Seat Belt Pretensioners
This vehicle has seat belt
pretensioners for the front outboard
occupants. Although the seat belt
pretensioners cannot be seen, they are
part of the seat belt assembly. They
can help tighten the seat belts during
the early stages of a moderate to
severe frontal, near frontal, or rear
crash if the threshold conditions for
pretensioner activation are met. Seat
belt pretensioners can also help
tighten the seat belts in a side crash
or a rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other
parts of the vehicle's seat belt system
will need to be replaced. See Replacing
Seat Belt System Parts after a Crash
0 54.
Do not sit on the outboard seat belt
while entering or exiting the vehicle or
at any time while sitting in the seat.
Sitting on the seat belt can damage
the webbing and hardware.
Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may
provide added seat belt comfort for
older children who have outgrown
booster seats and for some adults.
When installed on a shoulder belt, the
comfort guide positions the shoulder
belt away from the neck and head.
Comfort guides are available through
your dealer for the rear outboard
seating positions. Instructions are
included with the guides.
Seat Belt Use During
Pregnancy
Seat belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to be
seriously injured if they do not wear
seat belts.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
60 SEATS AND RESTRAINTS
.Airbags are designed to inflate only
once. After an airbag inflates, you
will need some new parts for the
airbag system. If you do not get
them, the airbag system will not be
there to help protect you in another
crash. A new system will include
airbag modules and possibly other
parts. The service manual for the
vehicle covers the need to replace
other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. See
Vehicle Data Recording and Privacy
0412 and
Event Data Recorders 0412.
.Let only qualified technicians work
on the airbag system. Improper
service can mean that an airbag
system will not work properly. See
your dealer for service.
Passenger Sensing System
The vehicle has a passenger sensing
system for the front outboard
passenger position. The passenger
airbag status indicator will light on
the overhead console when the vehicle
is started.
The words ON and OFF, and the
symbols for on and off, will be visible
during the system check. When the
system check is complete, either the
word ON or OFF, and the symbol for
on or off, will be visible. See Passenger
Airbag Status Indicator 0102.
The passenger sensing system turns
off the front outboard passenger
frontal airbag and knee airbag under
certain conditions. No other airbag is
affected by the passenger sensing
system.
The passenger sensing system works
with sensors that are part of the front
outboard passenger seat and seat belt.
The sensors are designed to detect the
presence of a properly seated
occupant and determine if the front
outboard passenger frontal airbag and
knee airbag should be allowed to
inflate or not. According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
Whenever possible, children aged
12 and under should be secured in a
rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great, if the
airbag inflates.
{Warning
A child in a rear-facing child
restraint can be seriously injured or
killed if the passenger frontal airbag
inflates. This is because the back of
the rear-facing child restraint would
be very close to the inflating airbag.
A child in a forward-facing child
restraint can be seriously injured or
killed if the passenger frontal airbag
inflates and the passenger seat is in
a forward position.
(Continued)