Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
ONSTAR 417
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
CONNECTED SERVICES 419
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 419
Connections . . . . . . . . . . . . . . . . . . . . . . 420
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 421
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with
the last direction given, then
responds with “OnStar ready,” then
a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
420 CONNECTED SERVICES
2. Say“Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,” then
a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment
display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the
Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
426 INDEX
F
Filter,Engine Air Cleaner . . . . . . . . . . . . . . . . 320
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 134
Flashers, Hazard Warning . . . . . . . . . . 135
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Fluid Automatic Transmission . . . . . . . . . 319
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 27
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Front Seats
Heated and Ventilated . . . . . . . . . . . . 42
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Economy, Driving for Better . . . . . 209
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 300
Filling the Tank . . . . . . . . . . . . . . . . . . . 298
Foreign Countries . . . . . . . . . . . . . . . . . 298
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Fuel (cont'd)
Low Fuel Warning Light . . . . . . . . . 111
Management, Active . . . . . . . . . . . . . . 230
Prohibited Fuels . . . . . . . . . . . . . . . . . . 298
Recommended . . . . . . . . . . . . . . . . . . . . 297
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Fuses and Circuit Breakers . . . . . . . 334
Instrument Panel Fuse Block . . . . 337
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
G
Garage Door Opener . . . . . . . . . . . . . . . . 128Programming . . . . . . . . . . . . . . . . . . . . . . 129
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 332
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . 100, 101
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Speedometer . . . . . . . . . . . . . . . . . . . . . . . 99
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . 99
Trip Odometer . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights and Indicators . . . 93 General Information
Service and Maintenance . . . . . . . . 381
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 309
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . . . . . . 167
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Guidance Problems with the Route . . . . . . . . . 168
H
Hazard Warning Flashers . . . . . . . . . . 135
HD Radio Technology . . . . . . . . . . . . . . 149
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 36
Head-up Display . . . . . . . . . . . . . . . . . . . . 118
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 134
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 134
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 134
High-Beam On Light . . . . . . . . . . . . . . 111
High/Low Beam Changer . . . . . . . . . 134
Lamps On Reminder . . . . . . . . . . . . . . 112
Heated Steering Wheel . . . . . . . . . . . . . . . . . . . . . 87