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VEHICLE CARE 345
installed on the vehicle if frequent
driving at temperatures below
approximately 5 °C (40 °F) or on ice or
snow covered roads is expected. See
Winter Tires0343.
Caution
High performance summer tires
have rubber compounds that lose
flexibility and may develop surface
cracks in the tread area at
temperatures below −7 °C (20 °F).
Always store high performance
summer tires indoors and at
temperatures above −7 °C (20 °F)
when not in use. If the tires have
been subjected to −7 °C (20 °F) or
less, let them warm up in a heated
space to at least 5 °C (40 °F) for
24 hours or more before being
installed or driving a vehicle on
which they are installed. Do not
apply heat or blow heated air
directly on the tires. Always inspect
tires before use. See Tire Inspection
0 355.
Tire Sidewall Labeling
Useful information about a tire is
molded into its sidewall. The
example shows a typical passenger
tire sidewall.
Passenger (P-Metric) Tire Example
(1) Tire Size:The tire size is a
combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size ”illustration later in this
section. (2) TPC Spec (Tire Performance
Criteria Specification)
:Original
equipment tires designed to GM's
specific tire performance criteria
have a TPC specification code
molded onto the sidewall. GM's
TPC specifications meet or exceed
all federal safety guidelines.
(3) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the tire
is in compliance with the U.S.
Department of Transportation
Motor Vehicle Safety Standards.
DOT Tire Date of Manufacture
:
The last four digits of the TIN
indicate the tire manufactured
date. The first two digits represent
the week and the last two digits,
the year. For example, the third
week of the year 2020 would have
a 4-digit DOT date of 0320. Week
01 is the first full week (Sunday
through Saturday) of each year.
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(4) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT code are the
Tire Identification Number (TIN).
The TIN shows the manufacturer
and plant code, tire size, and date
the tire was manufactured. The
TIN is molded onto both sides of
the tire, although only one side
may have the date of
manufacture.
(5) Tire Ply Material
:The type
of cord and number of plies in the
sidewall and under the tread.
(6) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more information
see Uniform Tire Quality Grading
0 359. (7) Maximum Cold Inf lation
Load Limit
:Maximum load that
can be carried and the maximum
pressure needed to support
that load.
Tire Designations
Tire Size
The example shows a typical
passenger vehicle tire size.
Passenger (P-Metric) Tire
(1) Passenger (P-Metric) Tire:
The United States version of a
metric tire sizing system. The
letter "P" as the first character in
the tire size means a passenger
vehicle tire engineered to
standards set by the U.S. Tire and
Rim Association. (2) Tire Width
:The 3-digit
number indicates the tire section
width in millimeters from sidewall
to sidewall.
(3) Aspect Ratio
:A 2-digit
number that indicates the tire
height-to-width measurements.
For example, if the tire size aspect
ratio is 75, as shown in item (3) of
the illustration, it would mean
that the tire's sidewall is
75 percent as high as it is wide.
(4) Construction Code
:A letter
code is used to indicate the type
of ply construction in the tire. The
letter "R" means radial ply
construction; the letter "D" means
diagonal or bias ply construction.
(5) Rim Diameter
:Diameter of
the wheel in inches.
(6) Service Description
:These
characters represent the load
index and speed rating of the tire.
The load index represents the load
carrying capacity a tire is certified
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VEHICLE CARE 349
treadwear. Ratings are determined
by tire manufacturers using
government testing procedures.
The ratings are molded into the
sidewall of the tire. SeeUniform
Tire Quality Grading 0359.
Vehicle Capacity Weight
:The
number of designated seating
positions multiplied by
68 kg (150 lb) plus the rated cargo
load. See Vehicle Load Limits 0219.
Vehicle Maximum Load on the
Tire
:Load on an individual tire
due to curb weight, accessory
weight, occupant weight, and
cargo weight.
Vehicle Placard
:A label
permanently attached to a vehicle
showing the vehicle capacity
weight and the original equipment
tire size and recommended
inflation pressure. See “Tire and
Loading Information Label” under
Vehicle Load Limits 0219.
Tire Pressure
Tires need the correct amount of
air pressure to operate effectively.
{Warning
Neither tire underinflation nor
overinflation is good.
Underinflated tires, or tires that
do not have enough air, can
result in:
.Tire overloading and
overheating, which could lead
to a blowout.
.Premature or irregular wear.
.Poor handling.
.Reduced fuel economy.
Overinflated tires, or tires that
have too much air, can result in:
.Unusual wear.
.Poor handling.
.Rough ride.
.Needless damage from road
hazards. The Tire and Loading Information
label on the vehicle indicates the
original equipment tires and the
correct cold tire inflation
pressures. The recommended
pressure is the minimum air
pressure needed to support the
vehicle's maximum load carrying
capacity. See
Vehicle Load Limits
0 219.
How the vehicle is loaded affects
vehicle handling and ride comfort.
Never load the vehicle with more
weight than it was designed to
carry.
When to Check
Check the pressure of the tires
once a month or more.
How to Check
Use a good quality pocket-type
gauge to check tire pressure.
Proper tire inflation cannot be
determined by looking at the tire.
Check the tire inflation pressure
when the tires are cold, meaning
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Warning (Continued)
dealer or authorized tire service
center should mount or
dismount the tires.
{Warning
Mixing tires of different sizes
(other than those originally
installed on the vehicle), brands,
tread patterns, or types may
cause loss of vehicle control,
resulting in a crash or other
vehicle damage. Use the correct
size, brand, and type of tire on
all wheels.
{Warning
Using bias-ply tires on the
vehicle may cause the wheel rim
flanges to develop cracks after
many miles of driving. A tire
and/or wheel could fail suddenly
(Continued)
Warning (Continued)
and cause a crash. Use only
radial-ply tires with the wheels
on the vehicle.
Winter tires with the same speed
rating as the original equipment
tires may not be available for H, V,
W, Y and ZR speed rated tires.
Never exceed the winter tires’
maximum speed capability when
using winter tires with a lower
speed rating.
If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make
sure they are the same size, load
range, speed rating, and
construction (radial) as the
original tires.
The Tire and Loading Information
label indicates the original
equipment tires on the vehicle.
See Vehicle Load Limits 0219.Different Size Tires and
Wheels
If wheels or tires are installed that are
a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be affected.
{Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This increases
the chance of a crash and serious
injury. Only use GM specific wheel
and tire systems developed for the
vehicle, and have them properly
installed by a GM certified
technician.
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VEHICLE CARE 361
Caution
The wrong wheel can also cause
problems with bearing life, brake
cooling, speedometer or odometer
calibration, headlamp aim, bumper
height, vehicle ground clearance,
and tire or tire chain clearance to
the body and chassis.
Used Replacement Wheels
{Warning
Replacing a wheel with a used one
is dangerous. How it has been used
or how far it has been driven may
be unknown. It could fail suddenly
and cause a crash. When replacing
wheels, use a new GM original
equipment wheel.
Tire Chains
{Warning
Do not use tire chains. There is not
enough clearance. Tire chains used
on a vehicle without the proper(Continued)
Warning (Continued)
amount of clearance can cause
damage to the brakes, suspension,
or other vehicle parts. The area
damaged by the tire chains could
cause loss of control and a crash.
Use another type of traction device
only if its manufacturer
recommends it for the vehicle's tire
size combination and road
conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slowly
and readjust or remove the traction
device if it contacts the vehicle. Do
not spin the wheels. If traction
devices are used, install them on
the rear tires.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires are
maintained properly. If air goes out of
a tire, it is much more likely to leak
out slowly. SeeTires0342 for additional information. But if there
ever is a blowout, here are a few tips
about what to expect and what to do:
If a front tire fails, the flat tire creates
a drag that pulls the vehicle toward
that side. Take your foot off the
accelerator pedal and grip the steering
wheel firmly. Steer to maintain lane
position, and then gently brake to a
stop, well off the road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction as used in
a skid. Stop pressing the accelerator
pedal and steer to straighten the
vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off
the road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash. Never
attempt to re-inflate a tire that has
(Continued)
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VEHICLE CARE 371
Caution (Continued)
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle. (Continued)
Caution (Continued)
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach angles,
if necessary. A towed vehicle should
have its drive wheels off the ground.
Contact Roadside Service or a
professional towing service if the
disabled vehicle must be towed. See
Roadside Service 0405.
Tow Eye
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
from a flat road surface, or to move
the vehicle a short distance. Use
caution and low speeds. The
transmission must be
in (N) Neutral when moving the
vehicle. If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand.
Front Tow Eye
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.
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CUSTOMER INFORMATION 405
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.