Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
370 VEHICLE CARE
Caution (Continued)
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting.
4. Turn the ignition off. Turn off all lights and accessories in both
vehicles, except the hazard warning
flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running and
can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
(Continued)
Warning (Continued)
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
5. Connect one end of the red positive (+) cable to the remote
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery. Do not let the other end touch
anything until the next step. The
other end of the negative (–) cable
does not go to the dead battery.
It goes to a heavy, unpainted metal
engine part.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point for the
discharged battery.
9. Start the engine in the vehicle with the good battery and run the
engine at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start
after a few tries, it probably needs
service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
(Continued)
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
VEHICLE CARE 371
Caution (Continued)
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle. (Continued)
Caution (Continued)
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach angles,
if necessary. A towed vehicle should
have its drive wheels off the ground.
Contact Roadside Service or a
professional towing service if the
disabled vehicle must be towed. See
Roadside Service 0405.
Tow Eye
Caution
Improper use of the tow eye can
damage the vehicle. If equipped, use
the tow eye to load a disabled
vehicle onto a flatbed tow truck
from a flat road surface, or to move
the vehicle a short distance. Use
caution and low speeds. The
transmission must be
in (N) Neutral when moving the
vehicle. If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier from
a flat road surface. Do not use the tow
eye to pull the vehicle from snow,
mud, or sand.
Front Tow Eye
Carefully open the cover in the fascia
by using the small notch that conceals
the tow eye socket.
Install the tow eye into the socket and
turn it until it is fully tightened. When
the tow eye is removed, reinstall the
cover with the notch in the original
position.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
CUSTOMER INFORMATION 405
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
ONSTAR 415
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INDEX 427
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 28
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
High-Beam On Light . . . . . . . . . . . . . . . . 111
High-Speed Operation . . . . . . . . . . . . . . 350
Hill and Mountain Roads . . . . . . . . . . 217
Hill Start Assist (HSA) . . . . . . . . . . . . . 239
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How to Wear Seat Belts Properly . . . 47
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
I
If the System Needs Service . . . . . . . 169
Ignition Positions . . . . . . . . . . . . . . . . . . . 224
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . 108
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 108
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Information Publication Ordering . . . . . . . . . . . . . 410
Infotainment System . . . . . . . . . . . . . . . 413
Instrument Cluster . . . . . . . . . . . . . . 94, 96 Instrument Panel Overview . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . 29
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 140
J
Jump Starting - North America . . . . 368
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 345
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Daytime Running (DRL) . . . . . . . . . . 134
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Exterior Controls . . . . . . . . . . . . . . . . . . 132
Exterior Lamps Off Reminder . . . . 134
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . . . . . . 112
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Lane Change Alert (LCA) . . . . . . . . . . . 291
Lane Keep Assist (LKA) . . . . . . . . . . . . 293 Lane Keep Assist Light . . . . . . . . . . . . . 107
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 49
LATCH System
Replacing Parts after a Crash . . . . . 78
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 72
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 334
Light
Performance Shifting . . . . . . . . . . . . . 107
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Illumination Control . . . . . . . . . . . . . . 136
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Lights Airbag Readiness . . . . . . . . . . . . . . . . . 102
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 106
Automatic Vehicle Hold . . . . . . . . . . 107
Brake System Warning . . . . . . . . . . . 105
Charging System . . . . . . . . . . . . . . . . . . 103
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 103
Cruise Control . . . . . . . . . . . . . . . . . . . . . 112
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Driver Mode Control . . . . . . . . . . . . . . 109
Electric Parking Brake . . . . . . . . . . . . 106