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Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
144 INFOTAINMENT SYSTEM
Phone
Touch the Phone icon to display the
Phone main page. SeeBluetooth
(Overview) 0175 or
Bluetooth (Pairing and Using a Phone)
0 176.
Nav
If equipped, touch the Nav icon to
display the navigation map. See Using
the Navigation System 0156.
Wi-Fi Hotspot
Touch the Wi-Fi Hotspot icon to
display the Wi-Fi Hotspot information.
See Settings 0182.
Climate
Touch the Climate icon to display the
Climate main page. See Dual
Automatic Climate Control System
0 202.
Users
If equipped, touch the Users icon to
sign in or create a new user profile,
and follow the on-screen instructions. Only four user profiles can be active at
one time in the vehicle. It may be
necessary to remove a profile from the
menu before creating or signing into
an existing profile. The removed
profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See
Settings0182.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay if equipped
after a supported device is connected.
See Apple CarPlay and Android Auto
0 180.
Android Auto
Touch the Android Auto icon to
activate Android Auto, if equipped,
after a supported device is connected.
See Apple CarPlay and Android Auto
0 180.
Apps
If equipped, in-vehicle apps are
available for download. Touch the
Apps icon on the Home Page to begin. Downloading and using in-vehicle
apps requires Internet connectivity
which can be accessed with a data
plan through the vehicle’s built-in 4G
LTE Wi-Fi hotspot, if equipped, or a
compatible mobile device hotspot. On
most mobile devices, activation of the
Wi-Fi hotspot is in the device’s
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile
Hotspot, or similar.
Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply.
Features are subject to change. For
more information, see
www.my.cadillac.com/learn.
OnStar Services
If equipped, touch the OnStar Services
icon to display the OnStar Services
and Account pages. See
OnStar
Overview 0414 and
OnStar System 0155.
Camera
If equipped, touch the Camera icon to
access the camera application. See
Assistance Systems for Parking or
Backing 0277.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
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INFOTAINMENT SYSTEM 147
Radio
AM-FM Radio
Playing the Radio
Presseon the console controls or
touch the Audio icon on the Home
Page to display the active audio
source page. Choose the three most
recently used sources listed at the left
side of the display. Choose the More
option to display a list of available
sources. Examples of available sources
may include AM, FM, SXM (if
equipped), MyMedia, USB, AUX (if
equipped), and Bluetooth.
Infotainment System
Sound Menu
From any of the audio source main
pages, touch Sound to display the
following:
Equalizer : Touch to adjust Bass,
Midrange, Treble, and Surround (if
equipped) using the options on the
infotainment display. Fade/Balance :
Touch to adjust by
using the controls on the
infotainment display or by tapping/
dragging the crosshair.
Sound Mode (If Equipped)
.Bose Centerpoint surround sound
systems have four sound modes:
‐Normal: Adjusts the audio to
provide the best sound for all
seating positions.
‐ Driver: Adjusts the audio to
provide the best sound for the
driver.
‐ Rear: Adjusts the audio to provide
the best sound for the rear seat
occupants.
‐ Centerpoint: Turns on Bose
Centerpoint surround technology.
This setting creates a surround
sound from nearly any audio
source: existing stereo and MP3
players. For more information on
Bose Centerpoint surround
technology, see
www.boseautomotive.com.
Finding a Station
Seeking a Station
From the AM, FM, or SXM (if
equipped) option, press
7or6on
the console controls or from the AM
or FM menu, touch
7or6to search
for the previous or next strong station
or channel.
Browsing Stations
Touch the Browse option to list all
available stations or channels.
Navigate up and down through all
stations and channels by scrolling the
list. Touch the station you want to
listen to. Touch
Hto save the station
or channel as a favorite.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
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154 INFOTAINMENT SYSTEM
Artists :TouchHnext to any artist
to store the artist as a favorite. Touch
a saved favorite to recall a favorite
artist. The first song in the artist list
begins to play.
Songs : Touch
Hnext to any song to
store the song as a favorite. Touch a
saved favorite to recall a favorite song.
Albums : Touch
Hnext to any
album to store the album as a
favorite. Touch a saved favorite to
recall a favorite album. The first song
in the album list begins to play.
Genres : Touch
Hnext to any genre
to store the genre as a favorite. Touch
a saved favorite to recall a favorite
genre. The first song of the genre
begins to play.
Podcasts : Touch
Hnext to any
podcast to store the podcast as a
favorite. Touch a saved favorite to
recall a favorite podcast. The podcast
begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a favorite audiobook. The first
chapter in the audiobook begins
to play.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering wheel
mute control is pressed again,
playback will resume.
If the source is changed while in
mute, playback resumes and audio
will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
Bluetooth
(Overview) 0175 or
Bluetooth (Pairing and Using a Phone)
0 176 for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no volume
is present, check the volume setting
on both your mobile device and the
infotainment system. Music can be launched by touching
Bluetooth from the recent sources list
on the left of the display or by
touching the More option and then
touching the Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth
from the recent sources list on the
left of the display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu ”under AM-FM Radio 0147.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio
may not be able to launch the audio
player on the connected device to

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INFOTAINMENT SYSTEM 155
start playing. When the vehicle is not
moving, use the mobile device to
begin playback.
All devices launch audio differently.
When selecting Bluetooth as a source,
the radio may show as paused on the
display. Press play on the device or
touch
pon the display to begin
playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not be
part of the MyMedia source mode.
Some smartphones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will check
to see if any is available and display it.
For more information about supported
Bluetooth features, see
my.cadillac.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets,
and laptops, can be connected to
high-speed Internet through the
vehicle’s built-in Wi-Fi hotspot.
Call 1-888-4ONSTAR (1-888-466-7827)
to connect to an OnStar Advisor for
assistance. See www.onstar.com for
vehicle availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions. 4G
LTE service is available in select
markets. 4G LTE performance is based
on industry averages and vehicle
systems design. Some services require
a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the embedded
OnStar app on the Home Page. Most
OnStar functions that can be
performed with the buttons can be
done using the app. To open the app,
touch the OnStar icon on the Home Page. App updates require a
corresponding service plan. Features
vary by region and model. Features
are subject to change. For more
information, see my.cadillac.com/learn
or press
Q.
Services
The Services tab displays the default
view for the app. Use this page to
launch the available OnStar services.
Touch a service to open its display.
Touch Wi-Fi to launch the
connections manager. Turn-by-Turn
and Advisor Call are the other tiled
options.
Account
The Account tab displays a snapshot
of the account linked with the vehicle.
If there is no such account, this tab
will show all values as ——. The call
advisor call icon will be active even if
there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
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174 INFOTAINMENT SYSTEM
Once the number of files has exceeded
approximately 24,000, there is no
support for accessing the songs
directly through voice commands.
There will still be access to the media
content by using commands for
playlists, artists, and genres.
The access commands for playlists,
artists, and genres are prohibited after
the number of this type of media
exceeds 12,000.
The system will provide feedback the
first time voice recognition is initiated
if it has become apparent that any of
these limits are reached during a
device initializing process.
Voice recognition performance will
degrade to some extent based on
many factors when adding large
amounts of data to recognize. If this is
the case, perhaps accessing songs
through playlists or artist name would
work better.
Voice Recognition for
Navigation (If Equipped)
“Navigation”:Begin a dialog to enter
specific destination information. “Navigation Commands
”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance.
“Take Me Home ”:Create a route to a
stored home location.
Voice Recognition for the Phone
“Call ” :Initiate a call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call ” :Initiate
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers

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INFOTAINMENT SYSTEM 175
can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of
the mobile device. Organize the
phone book and contact lists clearly
and delete duplicate or rarely used
entries. If possible, program speed
dial or other shortcuts.
.Review the controls and operation
of the infotainment system.
.Pair mobile device(s) to the vehicle.
The system may not work with all
mobile devices. See “Pairing”later in
this section.
Vehicles with a Bluetooth system can
use a Bluetooth-capable mobile device
with a Hands-Free Profile to make and
receive phone calls. The infotainment
system and voice recognition are used
to control the system. The system can
be used while the ignition is on or in
ACC/ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices support
all functions and not all mobile devices work with the Bluetooth
system. See my.cadillac.com for more
information about compatible mobile
devices.
Controls
Use the controls on the center stack
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g:
Press to answer incoming calls
and start voice recognition on your
connected Bluetooth mobile device.
i: Press to end a call, decline a call,
or cancel an operation. Press to mute
or unmute the infotainment system
when not on a call.
Infotainment System Controls
For information about how to navigate
the menu system using the
infotainment controls, see Using the
System 0143.
Audio System
When using the Bluetooth mobile
device system, sound comes through
the vehicle's front audio system
speakers and overrides the audio

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
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176 INFOTAINMENT SYSTEM
system. The volume level while on a
mobile device call can be adjusted by
pressing the steering wheel controls or
the volume control on the center
stack. The adjusted volume level
remains in memory for later calls. The
volume cannot be lowered beyond a
certain level.
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See the
mobile device manufacturer's user
guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main page on
the infotainment display will show
the Connect Phone option. Touch
this option to connect. Another way
to connect is to touch the Phones
tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the
vehicle as a smartphone and a
music player at the same time.
.Up to 10 devices can be paired to
the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be completed
once, unless the pairing information
on the cell phone changes or the
cell phone is deleted from the
system.
.If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set to First to
Connect. If there is no cell phone
set to First to Connect, it will link to
the cell phone which was used last.
To link to a different paired cell
phone, see“Linking to a Different
Phone ”later in this section.
Near Field Communication (NFC)
If equipped, Near Field
Communication (NFC) allows
compatible smartphones to be paired
to the infotainment system. To begin
the pairing process: 1. Refer to the smartphone’s user
manual to verify it is
NFC-compatible.
2. Unlock the smartphone.
3. Enable both NFC and Bluetooth on the smartphone if either is
disabled. The NFC icon should be
in the status bar of the
smartphone.
4. Hold the smartphone 2.54 cm (1 in) or less from the NFC icon
Won
the center stack.
5. Once pairing begins, a pop-up message with a six-digit code will
appear on the smartphone and the
infotainment display.
6. Select Yes on the smartphone to confirm the pairing process.
A chime will sound when pairing
begins.
Multiple smartphones can be paired
using this technology.
Functionality varies by model and
region. Full functionality requires
compatible Bluetooth and
smartphone, as well as USB
connectivity for some devices.

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INFOTAINMENT SYSTEM 177
Pairing a Phone1. Make sure Bluetooth has been enabled on the cell phone before
the pairing process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
3. Touch Phones at the top of the infotainment display. There is also
a Connect Phones option in the
middle of the Phone display which
will shortcut to the Phone
List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your
cell phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code
showing on the infotainment
display and touch Pair. The code on
the cell phone and infotainment
display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle.
See the cell phone manufacturer's user guide for information on this
process. Once the cell phone is
paired, it will show under
Connected.
8. If the vehicle name does not appear on your cell phone, there
are a few ways to start the pairing
process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the
infotainment display and restart
the pairing process.
.Reset the cell phone, but this
step should be done as a last
effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept
and Allow. The phone book may
not be available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell phone that is set as First to Connect.
To enable a paired cell phone as the
First to Connect phone:
1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and
mobile devices.
4. Touch the information icon to the right of the cell phone to open the
cell phone’s settings menu.
5. Touch the First to Connect option, to enable the setting for that
device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile
devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the
paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it