Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
ONSTAR 417
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
CONNECTED SERVICES 419
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 419
Connections . . . . . . . . . . . . . . . . . . . . . . 420
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 421
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with
the last direction given, then
responds with “OnStar ready,” then
a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
420 CONNECTED SERVICES
2. Say“Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,” then
a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment
display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the
Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
424 INDEX
CheckEngine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 103
Child Restraints Infants and Young Children . . . . . . . 67
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . . . . . 72
Older Children . . . . . . . . . . . . . . . . . . . . . 65
Securing . . . . . . . . . . . . . . . . . . . . . . . . 78, 80
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 334
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . 372
Interior Care . . . . . . . . . . . . . . . . . . . . . . 377
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 202
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Cluster, Instrument . . . . . . . . . . . . . . 94, 96
Collision Damage Repair . . . . . . . . . . . 408
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Competitive Driving Mode . . . . . . . . . 247
Composite Materials . . . . . . . . . . . . . . . . 223
Compressor Kit, Tire Sealant . . . . . . . 362
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 420
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 421 Connected Services (cont'd)
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 419
Connections Connected Services . . . . . . . . . . . . . . . 420
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Control of a Vehicle . . . . . . . . . . . . . . . . 210
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . 143
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 26
Coolant Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 100, 101
Engine Temperature Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Cooling System . . . . . . . . . . . . . . . . . . . . . 322
Cornering Lamps . . . . . . . . . . . . . . . . . . . 136
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 136
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Coverage Explanations . . . . . . . . . . . . . 169
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 249 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Cruise Control, Adaptive . . . . . . . . . . . 251
Cruise Control, Super . . . . . . . . . . . . . . . 260
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Customer Assistance . . . . . . . . . . . . . . . 403
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Text Telephone (TTY) Users . . . . . 403
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 410
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 412
D
Damage Repair, Collision . . . . . . . . . . . 408
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 413
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Data Recorders, Event . . . . . . . . . . . . . . 412
Database Coverage
Explanations . . . . . . . . . . . . . . . . . . . . . . 169
Daytime Running Lamps (DRL) . . . 134
Defensive Driving . . . . . . . . . . . . . . . . . . . 210
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Diagnostics Connected Services . . . . . . . . . . . . . . . 421
Differential, Limited-Slip . . . . . . . . . . . 249
Distracted Driving . . . . . . . . . . . . . . . . . . 209
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 136
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INDEX 427
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 28
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
High-Beam On Light . . . . . . . . . . . . . . . . 111
High-Speed Operation . . . . . . . . . . . . . . 350
Hill and Mountain Roads . . . . . . . . . . 217
Hill Start Assist (HSA) . . . . . . . . . . . . . 239
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How to Wear Seat Belts Properly . . . 47
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
I
If the System Needs Service . . . . . . . 169
Ignition Positions . . . . . . . . . . . . . . . . . . . 224
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . 108
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 108
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Information Publication Ordering . . . . . . . . . . . . . 410
Infotainment System . . . . . . . . . . . . . . . 413
Instrument Cluster . . . . . . . . . . . . . . 94, 96 Instrument Panel Overview . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . 29
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 140
J
Jump Starting - North America . . . . 368
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 345
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Daytime Running (DRL) . . . . . . . . . . 134
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Exterior Controls . . . . . . . . . . . . . . . . . . 132
Exterior Lamps Off Reminder . . . . 134
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . . . . . . 112
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Lane Change Alert (LCA) . . . . . . . . . . . 291
Lane Keep Assist (LKA) . . . . . . . . . . . . 293 Lane Keep Assist Light . . . . . . . . . . . . . 107
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 49
LATCH System
Replacing Parts after a Crash . . . . . 78
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 72
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 334
Light
Performance Shifting . . . . . . . . . . . . . 107
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Illumination Control . . . . . . . . . . . . . . 136
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Lights Airbag Readiness . . . . . . . . . . . . . . . . . 102
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 106
Automatic Vehicle Hold . . . . . . . . . . 107
Brake System Warning . . . . . . . . . . . 105
Charging System . . . . . . . . . . . . . . . . . . 103
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 103
Cruise Control . . . . . . . . . . . . . . . . . . . . . 112
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Driver Mode Control . . . . . . . . . . . . . . 109
Electric Parking Brake . . . . . . . . . . . . 106
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INDEX 431
Securing Child Restraints . . . . . . . 78, 80
SecurityLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . 23
Self-Sealing Tires . . . . . . . . . . . . . . . . . . . 344
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Accessories andModifications . . . . . . . . . . . . . . . . . . . . 310
Doing Your Own Work . . . . . . . . . . . 310
Maintenance Records . . . . . . . . . . . . 395
Maintenance, General
Information . . . . . . . . . . . . . . . . . . . . . . 381
Parts Identification . . . . . . . . . . . . . . . 396
Scheduling Appointments . . . . . . . . 406
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Services Special Application . . . . . . . . . . . . . . . 389
Servicing System . . . . . . . . . . . . . . . . . . . . 169
Servicing the Airbag . . . . . . . . . . . . . . . . . 64
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 229
Side Blind Zone Alert (SBZA) . . . . . . 291
Signals, Turn and Lane-Change . . . . 135 Software Updates . . . . . . . . . . . . . . . . . . . 146
Special Application Services . . . . . . . 389
Specifications and Capacities . . . . . . 397
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . 99
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 239
Start Vehicle, Remote . . . . . . . . . . . . . . . 13
Starting the Engine . . . . . . . . . . . . . . . . . 225
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . 87
Wheel Adjustment . . . . . . . . . . . . . . . . . 87
Wheel Controls . . . . . . . . . . . . . . . . . . . . 87
Steering Column Lock . . . . . . . . . . . . . . . 25
Steering Wheel Controls . . . . . . . . . . . 143
Stop/Start System . . . . . . . . . . . . . . . . . . 226
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . 84
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Storage Compartments . . . . . . . . . . . . . . 83
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . . . . . . 368
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 219
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 344
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Super Cruise . . . . . . . . . . . . . . . . . . . . . . . . 260
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 159
System Brake Pad Life . . . . . . . . . . . . . . . . . . . . . 328
Engine Air Filter Life . . . . . . . . . . . . . 319
Forward Collision Alert (FCA) . . . . 285
Global Positioning . . . . . . . . . . . . . . . . 167
Infotainment . . . . . . . . . . . . . . . . . . . . . . 413
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Systems Driver Assistance . . . . . . . . . . . . . . . . . 275
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Text Telephone (TTY) Users . . . . . . . 403
Theft-Deterrent Systems . . . . . . . . . . . . 25Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 25
Thigh Support Adjustment . . . . . . . . . . 38
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 342
Buying New Tires . . . . . . . . . . . . . . . . . 357
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Designations . . . . . . . . . . . . . . . . . . . . . . 346
Different Size . . . . . . . . . . . . . . . . . . . . . . 358