2021 CADILLAC CT4 phone

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
182 INFOTAINMENT SYSTEM
.Air Quality Sensor: This setting
switches the system into
Recirculation Mode based on the
quality of the outside air.
Touch Off, Low Sensitivity, or High
Sensitivity.
.Auto Cooled Seats: This setting
automatically turns on and
regulates the ventilated seats when
the cabin temperature is warm.
Touch the controls on the
infotainment display to disable or
enable.
.Auto Heated Seats: This setting
automatically turns on and
regulates the heated seats when the
cabin temperature is cool. The auto
heated seats can be turned off by
using the heated seat controls on
the center stack.
Touch the controls on the
infotainment display to disable or
enable.
.Auto Defog: This setting
automatically turns the front
defogger on when the vehicle engine
is started.Touch the controls on the
infotainment display to disable or
enable.
.Auto Rear Defog: This setting
automatically turns the rear
defogger on when the vehicle engine
is started.
Touch the controls on the
infotainment display to disable or
enable.
.Ionizer: This setting purifies the air
in the interior of the vehicle..
Touch the controls on the
infotainment display to disable or
enable.
Navigation
Touch and the following may display:
.Destination Card Preferences
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Fuel Grade Preferences
.Manage History
.Predictive Navigation (if equipped)
.About See
Using the Navigation System 0150.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.
.Active Call View: Shows active call
display when answering a call.
Touch the controls on the
infotainment display to disable or
enable.
.Privacy: Only show call alerts in the
instrument cluster.
Touch Off or On.
.Sort Contacts: Touch to sort by first
or last name.
.Re-sync Device Contacts: Allows the
device contacts to re-sync if you are
having difficulty accessing all of the
contacts on your cell phone.
.Delete All Vehicle Contacts: Touch
to delete all vehicle stored contacts.
.OnStar Phone TTY Mode: This
enables OnStar cell phone
TTY mode.
Touch Disable or Enable.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 183
SiriusXM
Touch and the following may display:
.Account Information: Displays the
account information and
subscription information.
.Listener Options: Based on the
current vehicle profile selected.
Touch and the following may
display:
.SiriusXM Favorites: Favorites
shown can be moved or deleted.
.Listener Settings: Selections
include hide explicit language,
channels and content, reset
listening history, and start songs
at the beginning when tuning to
a music channel.
.System Settings: Enable or disable
SiriusXM location services. Also
shows radio ID.
.Contact SiriusXM: Displays radio ID
and phone number to call SiriusXM
Customer Care.
.SiriusXM Policies: Shows
information on the Customer
Agreement and Privacy Policy.
Vehicle
This menu allows adjustment of
different vehicle features. SeeVehicle
Personalization 0117.
Personal
If equipped, this menu allows
adjustment of different user profile
settings. See “Users”in Using the
System 0137 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will
be displayed in the vehicle.
Vehicle Account Information
Touch to view the vehicle account
information and to change the
account password.
An “unverified user account ”pop-up
will display until the account
information verification process has
been completed on the Internet.
Check your registered e-mail account
for an activation e-mail to complete
the verification process. Profile Picture
Touch to choose or change your
profile picture.
Profile Identifiers
Touch to have the vehicle recognize
the identifier you choose.
Touch Vehicle Key 1 and/or
Vehicle Key 2.
If the remote key is lost or stolen, see
your dealer.
Security
Touch to have your profile secured
with a Personal Identification
Number (PIN).
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name.
Vehicle Account
Touch to view the vehicle account
information and to change the
account password.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 187
Trademarks and License
Agreements
FCC Information
SeeRadio Frequency Statement 0409.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or iPhone,
respectively, and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
If you decide to continue service after
your trial, your selected subscription
plan will automatically renew
thereafter. You will be charged at
then-current rates. Fees and taxes
apply. Please see the SiriusXM
Customer Agreement at siriusxm.com
for complete terms and how to cancel,
which includes calling SiriusXM at
1-866-635-2349. All fees and
programming are subject to change.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription fee
is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM service is
only available in the 48 contiguous
United States and Canada. In Canada: Some deterioration of
service may occur in extreme northern
latitudes. This is beyond the control of
SiriusXM Satellite Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite Radio
receivers by notifying SiriusXM:
.USA Customers —See
www.siriusxm.com or call
1-888-601–6296.
.Canada Customers —See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make
available any technology or software
incorporated in receivers compatible
with the SiriusXM Satellite Radio
System or that support the SiriusXM
website, the Online Service or any of
its content. Furthermore, the AMBER
voice compression software included
in this product is protected by

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 191
MP3
MPEG Layer-3 audio coding
technology licensed from Fraunhofer
IIS and Thomson.
WMV/WMA
This product includes technology
owned by Microsoft Corporation and
under a license from Microsoft
Licensing, GP. Use or distribution of
such technology outside of this
product is prohibited without a license
from Microsoft Corporation and/or
Microsoft Licensing, GP as applicable.
Map End User License
Agreement
END USER TERMS
The Map Data SD card (“Data”) is
provided for your personal, internal
use only and not for resale. It is
protected by copyright, and is subject
to the following terms (this “End User
License Agreement ”) and conditions
which are agreed to by you, on the
one hand, and HERE North America,
LLC (“HERE”) and its licensors
(including their licensors and
suppliers) on the other hand. The Data for areas of Canada includes
information taken with permission
from Canadian authorities, including:
© Her Majesty the Queen in Right of
Canada, © Queen's Printer for Ontario,
© Canada Post Corporation, GeoBase
®.
HERE holds a nonexclusive license
from the United States Postal Service
®
to publish and sell ZIP+4®
information.
© United States Postal Service 2013.
Prices are not established, controlled,
or approved by the United States
Postal Service. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.
TERMS AND CONDITIONS
Personal Use Only: You agree to use
this Data for the solely personal,
noncommercial purposes for which
you were licensed, and not for service
bureau, timesharing or other similar
purposes. Except as otherwise set
forth herein, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble or reverse
engineer any portion of this Data, and
may not transfer or distribute it in any form, for any purpose, except to the
extent permitted by mandatory laws.
You may transfer the Data and all
accompanying materials on a
permanent basis if you retain no
copies and the recipient agrees to the
terms of this End User License
Agreement. Multi-disc sets may only
be transferred or sold as a complete
set as provided to you and not as a
subset thereof.
Restrictions
Except where you have been
specifically licensed to do so by HERE
and without limiting the preceding
paragraph, you may not (a) use this
Data with any products, systems,
or applications installed or otherwise
connected to or in communication
with vehicles capable of vehicle
navigation, positioning, dispatch, real
time route guidance, fleet
management or similar applications;
or (b) with, or in communication with,
including without limitation, cellular
phones, palmtop and handheld
computers, pagers, and personal
digital assistants or PDAs.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 12/4/20
DRIVING AND OPERATING 203
Automatic EmergencyBraking (AEB) . . . . . . . . . . . . . . . . . . . 285
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Side Blind Zone Alert (SBZA) . . . . 289
Lane Change Alert (LCA) . . . . . . . . 289
Lane Keep Assist (LKA) . . . . . . . . . . 291
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . 293
Recommended Fuel (LSY 2.0L L4
Turbo Engine) . . . . . . . . . . . . . . . . . . . 293
Recommended Fuel (L3B 2.7L L4 Turbo Engine) . . . . . . . . . . . . . . . . . . . 294
Prohibited Fuels . . . . . . . . . . . . . . . . . . 294
Fuels in Foreign Countries . . . . . . . 294
Fuel Additives . . . . . . . . . . . . . . . . . . . . 294
Filling the Tank . . . . . . . . . . . . . . . . . . 295
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . . . . . . 296
Trailer Towing
General Towing Information . . . . 297
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 297
Trailer Towing (LSY 2.0L L4 Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Towing Equipment . . . . . . . . . . . . . . . 302
Conversions and Add-Ons
Add-On Electrical Equipment . . . 303
Driving Information
Driving for Better Fuel
Economy
Driving habits can affect fuel mileage.
Here are some driving tips to get the
best fuel economy possible:
.Set the climate controls to the
desired temperature after the engine
is started, or turn them off when
not required.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid abrupt
stops.
.Avoid idling the engine for long
periods of time.
.When road and weather conditions
are appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with the
same TPC Spec number molded into
the tire's sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and
can take your focus from the task of
driving. Exercise good judgment and
do not let other activities divert your
attention away from the road. Many
local governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep your
eyes on the road, keep your hands on
the steering wheel, and focus your
attention on driving.
.Do not use a phone in demanding
driving situations. Use a hands-free
method to place or receive
necessary phone calls.
.Watch the road. Do not read, take
notes, or look up information on
phones or other electronic devices.
.Designate a front seat passenger to
handle potential distractions.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 12/4/20
204 DRIVING AND OPERATING
.Become familiar with vehicle
features before driving, such as
programming favorite radio stations
and adjusting climate control and
seat settings. Program all trip
information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to
the floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier
or restraint.
.Avoid stressful conversations while
driving, whether with a passenger or
on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first step
in driving defensively is to wear the
seat belt. See Seat Belts040.
.Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless and
make mistakes. Anticipate what
they may do and be ready.
.Allow enough following distance
between you and the driver in front
of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with
impaired driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs
and then driving is very dangerous.
Your reflexes, perceptions,
attentiveness, and judgment can be
affected by even a small amount of
alcohol or drugs. You can have a
(Continued)
Warning (Continued)
serious—or even fatal —collision
if you drive after drinking or taking
drugs.
Do not drive while under the
influence of alcohol or drugs,
or ride with a driver who has been
drinking or is impaired by drugs.
Find alternate transportation home;
or if you are with a group, designate
a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control
a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that
time, a vehicle moving at 100 km/h

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
CUSTOMER INFORMATION 399
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 399
Customer Assistance Offices . . . . 401
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 402
Online Owner Center . . . . . . . . . . . . . 402
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 402
Roadside Service . . . . . . . . . . . . . . . . . 403
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 405
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 405
Collision Damage Repair . . . . . . . . . 406
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 408
Radio Frequency Statement . . . . . 409
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 409
Reporting Safety Defects to the Canadian Government . . . . . . . . . 409
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 410
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 410
Event Data Recorders . . . . . . . . . . . . 411
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Infotainment System . . . . . . . . . . . . . 412
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
400 CUSTOMER INFORMATION
STEP TWO :If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance Center
at 1-800–458–8006. In Canada, call
the Canadian Cadillac Customer Care
Centre at 1-888-446-2000.
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the
Customer Assistance representative:
.Vehicle Identification Number (VIN).
This is available from the vehicle
registration or title, or the plate at
the top left of the instrument panel
and visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present
mileage.
When contacting Cadillac, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners : Both
General Motors and your dealer are
committed to making sure you are
completely satisfied with the new
vehicle. However, if you continue to
remain unsatisfied after following the
procedure outlined in Steps One and
Two, you can file with the Better
Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by
BBB National Programs, Inc. to settle
automotive disputes regarding vehicle
repairs or the interpretation of the
New Vehicle Limited Warranty.
Although you may be required to
resort to this informal dispute
resolution program prior to filing a
court action, use of the program is
free of charge and your case will
generally be heard within 40 days.
If you do not agree with the decision
given in your case, you may reject it
and proceed with any other venue for
relief available to you. You may contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of Columbia.
Eligibility is limited by vehicle age,
mileage, and other factors. General
Motors reserves the right to change
eligibility limitations and/or
discontinue its participation in this
program.