Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 12/4/20
204 DRIVING AND OPERATING
.Become familiar with vehicle
features before driving, such as
programming favorite radio stations
and adjusting climate control and
seat settings. Program all trip
information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to
the floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier
or restraint.
.Avoid stressful conversations while
driving, whether with a passenger or
on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first step
in driving defensively is to wear the
seat belt. See Seat Belts040.
.Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless and
make mistakes. Anticipate what
they may do and be ready.
.Allow enough following distance
between you and the driver in front
of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with
impaired driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs
and then driving is very dangerous.
Your reflexes, perceptions,
attentiveness, and judgment can be
affected by even a small amount of
alcohol or drugs. You can have a
(Continued)
Warning (Continued)
serious—or even fatal —collision
if you drive after drinking or taking
drugs.
Do not drive while under the
influence of alcohol or drugs,
or ride with a driver who has been
drinking or is impaired by drugs.
Find alternate transportation home;
or if you are with a group, designate
a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control
a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that
time, a vehicle moving at 100 km/h
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
412 CUSTOMER INFORMATION
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speed
of the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
SeeOnStar Additional Information
0 414.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment section for
information on stored data and for
deletion instructions.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
ONSTAR 413
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 413
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 414
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 414
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. See OnStar
System 0149 for information on
how to use the OnStar app.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
416 ONSTAR
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
ONSTAR 417
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0303. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect
personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully intercept
or access transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code
under GPL, LGPL, MPL, and
other open source licenses, that is
contained in this product, please visit
http://opensource.lge.com. In addition
to the source code, all referred license
terms, warranty disclaimers, and
copyright notices are available for
download. This offer is valid for a
period of three years after our last
shipment of this product. This offer is
valid to anyone in receipt of this
information.
*Provided through LG Electronics Inc.,
who is solely responsible for
provisions of related OSS compliance.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
418 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 418
Connections . . . . . . . . . . . . . . . . . . . . . . 419
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 420
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with
the last direction given, then
responds with “OnStar ready,” then
a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
CONNECTED SERVICES 419
2. Say“Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,” then
a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment
display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the
Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INDEX 423
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 358
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Charging System Light . . . . . . . . . . . . . . 97
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . . 97
Child Restraints Infants and Young Children . . . . . . . 60
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . . . . . 65
Older Children . . . . . . . . . . . . . . . . . . . . . 59
Securing . . . . . . . . . . . . . . . . . . . . . . . . 72, 74
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 331
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 370
Interior Care . . . . . . . . . . . . . . . . . . . . . . 375
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 196
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Cluster, Instrument . . . . . . . . . . . . . . 88, 90
Collision Damage Repair . . . . . . . . . . . 406
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Competitive Driving Mode . . . . . . . . . 246
Composite Materials . . . . . . . . . . . . . . . . 218 Compressor Kit, Tire Sealant . . . . . . . 360
Connected Services
Connections . . . . . . . . . . . . . . . . . . . . . . . 419
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 420
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 418
Connections Connected Services . . . . . . . . . . . . . . . 419
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Control of a Vehicle . . . . . . . . . . . . . . . . 204
Controls
Steering Wheel . . . . . . . . . . . . . . . . . . . . 137
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 23
Coolant Engine Temperature Gauge . . . 94, 95
Engine Temperature Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Cooling System . . . . . . . . . . . . . . . . . . . . . 317
Cornering Lamps . . . . . . . . . . . . . . . . . . . 130
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 130
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Coverage Explanations . . . . . . . . . . . . . 163
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 248
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cruise Control, Adaptive . . . . . . . . . . . 251 Cruise Control, Super . . . . . . . . . . . . . . . 260
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Customer Assistance . . . . . . . . . . . . . . . 402
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Text Telephone (TTY) Users . . . . . 402
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 408
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 410
D
Damage Repair, Collision . . . . . . . . . . . 406
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 412
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Data Recorders, Event . . . . . . . . . . . . . . 411
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . . . 163
Daytime Running Lamps (DRL) . . . 128
Defensive Driving . . . . . . . . . . . . . . . . . . . 204
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Diagnostics Connected Services . . . . . . . . . . . . . . . 420
Differential, Limited-Slip . . . . . . . . . . . 248