Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
380 SERVICE AND MAINTENANCE
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits0214.
.Are driven on reasonable road
surfaces within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel (LSY 2.0L L4
Turbo Engine) 0293 or
Recommended Fuel (L3B 2.7L L4
Turbo Engine) 0294.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart. The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0306.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine
Oil 0312.
Once a Month
.Check the tire inflation pressures.
See Tire Pressure 0346.
.Inspect the tires for wear. See Tire
Inspection 0352.
.Check the windshield washer fluid
level. See Washer Fluid 0323.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km (600 mi ). If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
SERVICE AND MAINTENANCE 381
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system
is reset accidentally, service the
vehicle within 5 000 km (3,000 mi)
since the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System0314.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km
(7,500 mi)
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0352.
.Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system. See Engine Oil0312 and
Engine Oil Life System 0314.
.If equipped, check the air filter
life percentage. If necessary, replace
the engine air filter and reset the
engine air filter life system. See
Engine Air Filter Life System 0315.
If the vehicle is not equipped with
the engine air filter life system,
inspect the engine air cleaner filter.
See Engine Air Cleaner/Filter 0316.
.Check engine coolant level. See
Cooling System 0317.
.Check windshield washer fluid level.
See Washer Fluid 0323.
.Check tire inflation pressures. See
Tire Pressure 0346.
.Inspect tire wear. See Tire Inspection
0 352.
.Visually check for fluid leaks.
.Inspect brake system. See Exterior
Care 0370.
.Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0370.
.Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
390 SERVICE AND MAINTENANCE
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include steering
wheel vibration, bounce/sway while
braking, longer stopping distance,
or uneven tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect the
shocks and struts for signs of
leaking, blown seals, or damage, and
can advise when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord or
fabric showing through the rubber;
cracks or cuts in the tread or
sidewall; or a bulge or split in
the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also provide
tire/wheel balancing services to
ensure smooth vehicle operation at
all speeds. Your dealer sells and
services name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care 0375 and
Exterior Care 0370.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver optimal
wear and performance.
.Signs that the alignment may need
to be adjusted include pulling,
improper vehicle handling,
or unusual tire wear.
.Your dealer has the required
equipment to ensure proper wheel
alignment. Windshield
For safety, appearance, and the best
viewing, keep the windshield clean
and clear.
.Signs of damage include scratches,
cracks, and chips.
.Trained dealer technicians can
inspect the windshield and
recommend proper replacement if
needed.
Wiper Blades
Wiper blades need to be cleaned and
kept in good condition to provide a
clear view.
.Signs of wear include streaking,
skipping across the windshield, and
worn or split rubber.
.Trained dealer technicians can
check the wiper blades and replace
them when needed.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
CUSTOMER INFORMATION 403
General Motors of Canada also has a
Mobility program. See
cadillaccanada.ca, or call
1-800-GM-DRIVE (800-463-7483) for
details. TTY users call 1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
414 ONSTAR
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INDEX 421
IndexA
Accessories and Modifications . . . . . 306
Accessory Power . . . . . . . . . . . . . . . . . . . . 223
Adaptive Cruise Control . . . . . . . . . . . . 251
Add-On Electrical Equipment . . . . . . 303
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . 32
Thigh Support . . . . . . . . . . . . . . . . . . . . . 33
Agreements Trademarks and License . . . . . . . . . 187
Air Cleaner/Filter, Engine . . . . . . . . . . 316
Air Conditioning . . . . . . . . . . . . . . . . . . . . 196
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . 315
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . . . . . 201
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How Does an Airbag Restrain? . . . . 52
Passenger Sensing System . . . . . . . . 53
What Makes an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . . . . 52
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Where Are the Airbags? . . . . . . . . . . . 49
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Passenger Status Indicator . . . . . . . . 96
Readiness Light . . . . . . . . . . . . . . . . . . . . 96
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
System Check . . . . . . . . . . . . . . . . . . . . . . 48
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . 20
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 289
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 282
Side Blind Zone (SBZA) . . . . . . . . . . 289
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 339
All-Wheel Drive . . . . . . . . . . . . . . . .236, 327
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . 141
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . 145
Antilock Brake System (ABS) . . . . . . 236
Warning Light . . . . . . . . . . . . . . . . . . . . 100
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INDEX 425
F
Filter,Engine Air Cleaner . . . . . . . . . . . . . . . . 316
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 128
Flashers, Hazard Warning . . . . . . . . . . 129
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Fluid Automatic Transmission . . . . . . . . . 315
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 24
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Front Seats
Heated and Ventilated . . . . . . . . . . . . 37
Front Turn Signal Lamps . . . . . . . . . . 330
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Economy, Driving for Better . . . . . 203
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 296
Filling the Tank . . . . . . . . . . . . . . . . . . . 295
Foreign Countries . . . . . . . . . . . . . . . . . 294 Fuel (cont'd)
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Low Fuel Warning Light . . . . . . . . . 105
Prohibited Fuels . . . . . . . . . . . . . . . . . . 294
Recommended . . . . . . . . . . . . . . 293, 294
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . 331
Instrument Panel Fuse Block . . . . 334
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
G
Garage Door Opener . . . . . . . . . . . . . . . . 122Programming . . . . . . . . . . . . . . . . . . . . . . 122
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 328
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . . . 94, 95
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Speedometer . . . . . . . . . . . . . . . . . . . . . . . 93
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . 93
Trip Odometer . . . . . . . . . . . . . . . . . . . . . 93
Warning Lights and Indicators . . . 87 General Information
Service and Maintenance . . . . . . . . 379
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 305
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . . . . . . 161
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Guidance Problems with the Route . . . . . . . . . 162
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . 330
Hazard Warning Flashers . . . . . . . . . . 129
HD Radio Technology . . . . . . . . . . . . . . 143
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 31
Head-up Display . . . . . . . . . . . . . . . . . . . . 112
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 128
Bulb Replacement . . . . . . . . . . . . . . . . 329
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 128
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 128
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . . . . . 330
High-Beam On Light . . . . . . . . . . . . . . 105
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
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INDEX 429
Publication OrderingInformation . . . . . . . . . . . . . . . . . . . . . . . . 408
R
Radio
HD Radio Technology . . . . . . . . . . . . 143
Radio Data System (RDS) . . . . . . . . . . 143
Radio Frequency Statement . . . . . . . . 409
Radio Reception . . . . . . . . . . . . . . . . . . . . 144
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 141
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 131
Rear Pedestrian Alert . . . . . . . . . . . . . . . 282
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear Vision Camera (RVC) . . . . . . . . . 277
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . 26 Automatic Dimming . . . . . . . . . . . . . . . 26
Reclining Seatbacks . . . . . . . . . . . . . . . . . 33
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 293, 294
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 391
Records
Maintenance . . . . . . . . . . . . . . . . . . . . . . 394
Recreational Vehicle Towing . . . . . . . 370 Reimbursement Program, GM
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . . . 13
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Maintenance . . . . . . . . . . . . . . . . . . . . . . 392
Replacing Airbag System . . . . . . . . . . . . 59
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . 72
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 47
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 409
General Motors . . . . . . . . . . . . . . . . . . . 410
U.S. Government . . . . . . . . . . . . . . . . . . 409
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . 64
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 223
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 25
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . . . . . . 248
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 211
Roadside Service . . . . . . . . . . . . . . . . . . . . 403 Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 352
Routing, Engine Drive Belt . . . . . . . . . 398
Run-Flat Tires . . . . . . . . . . . . . . . . . . . . . . . 340
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
S
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . 409
General Motors . . . . . . . . . . . . . . . . . . . 410
U.S. Government . . . . . . . . . . . . . . . . . . 409
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety System Check . . . . . . . . . . . . . . . . 47
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . 144
Scheduling Appointments . . . . . . . . . . 405
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . 360
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Buckle To Drive . . . . . . . . . . . . . . . . . . . . 41
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . 44
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Replacing after a Crash . . . . . . . . . . . . 47
Use During Pregnancy . . . . . . . . . . . . . 46