2021 CADILLAC CT4 service schedule

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
CUSTOMER INFORMATION 405
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended
powertrain, and/or hybrid-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate manual entitled“Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM.
If U.S. customers arrange their own
transportation, limited reimbursement
for reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be supported
by original receipts. See your dealer
for information.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
408 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals, and
portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or
pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
420 CONNECTED SERVICES
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/
off, manage settings, and monitor
data consumption, if equipped.
.Locate a dealer and schedule
service.
.Request Roadside Service.
.Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INDEX 427
Lights (cont'd)Charging System . . . . . . . . . . . . . . . . . . . 97
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cruise Control . . . . . . . . . . . . . . . . . . . . . 106
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Driver Mode Control . . . . . . . . . . . . . . 103
Electric Parking Brake . . . . . . . . . . . . 100
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 103
Engine Oil Pressure . . . . . . . . . . . . . . . 104
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 128
High-Beam On . . . . . . . . . . . . . . . . . . . . 105
High/Low Beam Changer . . . . . . . . . 128
Lane Keep Assist . . . . . . . . . . . . . . . . . . 101
Low Fuel Warning . . . . . . . . . . . . . . . . 105
Seat Belt Reminders . . . . . . . . . . . . . . . 95
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 102
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 104
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 103
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 102
Limited-Slip Differential . . . . . . . . . . . . 248 Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . 17
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . 18
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 206
Low Fuel Warning Light . . . . . . . . . . . 105
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 341
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 65
Lumbar Adjustment . . . . . . . . . . . . . . . . . 32 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 32
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 388
Maintenance Schedule . . . . . . . . . . . . . 380
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 391
Malfunction Indicator Lamp . . . . . . . . 97
Manual Mode . . . . . . . . . . . . . . . . . .234, 235
Map Data Updates . . . . . . . . . . . . . . . . . . 163 Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Media
Avoiding Untrusted Devices . . . . . 145
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 34
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 117
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 117
Mirrors Automatic Dimming . . . . . . . . . . . . . . . 25
Automatic Dimming Rearview . . . . 26
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Manual Rearview . . . . . . . . . . . . . . . . . . 26
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . 25
Mirrors, Interior Rearview . . . . . . . . . . . 26
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Driver Control . . . . . . . . . . . . . . . . . . . . . 241
Monitor System, Tire Pressure . . . . . 348
Multi-band Antenna . . . . . . . . . . . . . . . . 145