Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
410 CUSTOMER INFORMATION
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-458-8006,
or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169In Canada, call 1-888-446-2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0805 or
800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For example,
the vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle or to help GM improve
safety or features. Some modules may
also store data about how the vehicle
is operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Cybersecurity
GM collects information about the use
of your vehicle including operational
and safety related information. We
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
414 ONSTAR
.Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INDEX 427
Lights (cont'd)Charging System . . . . . . . . . . . . . . . . . . . 97
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cruise Control . . . . . . . . . . . . . . . . . . . . . 106
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Driver Mode Control . . . . . . . . . . . . . . 103
Electric Parking Brake . . . . . . . . . . . . 100
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 103
Engine Oil Pressure . . . . . . . . . . . . . . . 104
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 128
High-Beam On . . . . . . . . . . . . . . . . . . . . 105
High/Low Beam Changer . . . . . . . . . 128
Lane Keep Assist . . . . . . . . . . . . . . . . . . 101
Low Fuel Warning . . . . . . . . . . . . . . . . 105
Seat Belt Reminders . . . . . . . . . . . . . . . 95
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 102
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 104
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 103
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 102
Limited-Slip Differential . . . . . . . . . . . . 248 Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . 17
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . 18
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 206
Low Fuel Warning Light . . . . . . . . . . . 105
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 341
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 65
Lumbar Adjustment . . . . . . . . . . . . . . . . . 32 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 32
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 388
Maintenance Schedule . . . . . . . . . . . . . 380
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 391
Malfunction Indicator Lamp . . . . . . . . 97
Manual Mode . . . . . . . . . . . . . . . . . .234, 235
Map Data Updates . . . . . . . . . . . . . . . . . . 163 Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Media
Avoiding Untrusted Devices . . . . . 145
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 34
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 117
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 117
Mirrors Automatic Dimming . . . . . . . . . . . . . . . 25
Automatic Dimming Rearview . . . . 26
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Manual Rearview . . . . . . . . . . . . . . . . . . 26
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . 25
Mirrors, Interior Rearview . . . . . . . . . . . 26
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Driver Control . . . . . . . . . . . . . . . . . . . . . 241
Monitor System, Tire Pressure . . . . . 348
Multi-band Antenna . . . . . . . . . . . . . . . . 145
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INDEX 429
Publication OrderingInformation . . . . . . . . . . . . . . . . . . . . . . . . 408
R
Radio
HD Radio Technology . . . . . . . . . . . . 143
Radio Data System (RDS) . . . . . . . . . . 143
Radio Frequency Statement . . . . . . . . 409
Radio Reception . . . . . . . . . . . . . . . . . . . . 144
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 141
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 131
Rear Pedestrian Alert . . . . . . . . . . . . . . . 282
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear Vision Camera (RVC) . . . . . . . . . 277
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . 26 Automatic Dimming . . . . . . . . . . . . . . . 26
Reclining Seatbacks . . . . . . . . . . . . . . . . . 33
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 293, 294
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 391
Records
Maintenance . . . . . . . . . . . . . . . . . . . . . . 394
Recreational Vehicle Towing . . . . . . . 370 Reimbursement Program, GM
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . . . 13
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Maintenance . . . . . . . . . . . . . . . . . . . . . . 392
Replacing Airbag System . . . . . . . . . . . . 59
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . 72
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 47
Reporting Safety Defects Canadian Government . . . . . . . . . . . . 409
General Motors . . . . . . . . . . . . . . . . . . . 410
U.S. Government . . . . . . . . . . . . . . . . . . 409
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . 64
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 223
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 25
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . . . . . . 248
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 211
Roadside Service . . . . . . . . . . . . . . . . . . . . 403 Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 352
Routing, Engine Drive Belt . . . . . . . . . 398
Run-Flat Tires . . . . . . . . . . . . . . . . . . . . . . . 340
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
S
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . 409
General Motors . . . . . . . . . . . . . . . . . . . 410
U.S. Government . . . . . . . . . . . . . . . . . . 409
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety System Check . . . . . . . . . . . . . . . . 47
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . 144
Scheduling Appointments . . . . . . . . . . 405
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . 360
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Buckle To Drive . . . . . . . . . . . . . . . . . . . . 41
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . 44
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Replacing after a Crash . . . . . . . . . . . . 47
Use During Pregnancy . . . . . . . . . . . . . 46