Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
376 VEHICLE CARE
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip
from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a
clean area frequently to prevent
forcing the soil in to the fabric. 4. Continue gently rubbing the soiled
area until there is no longer any
color transfer from the soil to the
cleaning cloth.
5. If the soil is not completely removed, use a mild soap solution
followed only by plain water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.
Instrument Panel, Leather, Vinyl,
Other Plastic Surfaces, Low
Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened
with water to remove dust and loose
dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened
with a mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as well
as other interior surfaces, may
cause permanent damage. Wipe
excess moisture from these surfaces
(Continued)
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
380 SERVICE AND MAINTENANCE
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits0214.
.Are driven on reasonable road
surfaces within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel (LSY 2.0L L4
Turbo Engine) 0293 or
Recommended Fuel (L3B 2.7L L4
Turbo Engine) 0294.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart. The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0306.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine
Oil 0312.
Once a Month
.Check the tire inflation pressures.
See Tire Pressure 0346.
.Inspect the tires for wear. See Tire
Inspection 0352.
.Check the windshield washer fluid
level. See Washer Fluid 0323.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km (600 mi ). If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
ONSTAR 413
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 413
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 414
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 414
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. See OnStar
System 0149 for information on
how to use the OnStar app.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
416 ONSTAR
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
418 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 418
Connections . . . . . . . . . . . . . . . . . . . . . . 419
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 420
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with
the last direction given, then
responds with “OnStar ready,” then
a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
CONNECTED SERVICES 419
2. Say“Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,” then
a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment
display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the
Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INDEX 425
F
Filter,Engine Air Cleaner . . . . . . . . . . . . . . . . 316
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 128
Flashers, Hazard Warning . . . . . . . . . . 129
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Fluid Automatic Transmission . . . . . . . . . 315
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 24
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Front Seats
Heated and Ventilated . . . . . . . . . . . . 37
Front Turn Signal Lamps . . . . . . . . . . 330
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Economy, Driving for Better . . . . . 203
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 296
Filling the Tank . . . . . . . . . . . . . . . . . . . 295
Foreign Countries . . . . . . . . . . . . . . . . . 294 Fuel (cont'd)
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Low Fuel Warning Light . . . . . . . . . 105
Prohibited Fuels . . . . . . . . . . . . . . . . . . 294
Recommended . . . . . . . . . . . . . . 293, 294
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . 331
Instrument Panel Fuse Block . . . . 334
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
G
Garage Door Opener . . . . . . . . . . . . . . . . 122Programming . . . . . . . . . . . . . . . . . . . . . . 122
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 328
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . . . 94, 95
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Speedometer . . . . . . . . . . . . . . . . . . . . . . . 93
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . 93
Trip Odometer . . . . . . . . . . . . . . . . . . . . . 93
Warning Lights and Indicators . . . 87 General Information
Service and Maintenance . . . . . . . . 379
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 305
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . . . . . . 161
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Guidance Problems with the Route . . . . . . . . . 162
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . 330
Hazard Warning Flashers . . . . . . . . . . 129
HD Radio Technology . . . . . . . . . . . . . . 143
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 31
Head-up Display . . . . . . . . . . . . . . . . . . . . 112
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 128
Bulb Replacement . . . . . . . . . . . . . . . . 329
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 128
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 128
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . . . . . 330
High-Beam On Light . . . . . . . . . . . . . . 105