Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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336 Customer Information
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern timeFor credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,
Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device. Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.
Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 337
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
tohttp://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-200-28425 or
800-466-0818. In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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338 Customer Information
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
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342 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0336.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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348 Index
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . 254
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 201
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . .214
Adaptive Forward Lighting (AFL) . . . . . . . . . . 121
Add-On Electrical Equipment . . . . . . . . . . . . . . 251
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Additional Maintenance and Care . . . . . . . . 319
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 34
Agreements Trademarks and License . . . . . . . . . . . . . . . 169
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 261
Air Conditioning . . . . . . . . . . . . . . . . . . . . . 178, 180
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Air Filter, Passenger Compartment . . . . . . . 184
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How Does an Airbag Restrain? . . . . . . . . . . 52
Passenger Sensing System . . . . . . . . . . . . . . 53
What Makes an Airbag Inflate? . . . . . . . . . 52
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
When Should an Airbag Inflate? . . . . . . . . . 51 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . . . . . . . . . 50
Airbags Adding Equipment to the Vehicle . . . . . . . 57
Passenger Status Indicator . . . . . . . . . . . . . . 94
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 94
Servicing Airbag-Equipped Vehicles . . . . . . 57
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 23
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Rear Pedestrian . . . . . . . . . . . . . . . . . . . . . . . . 230
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 237
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 279
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . 207, 269 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Antilock Brake System (ABS) . . . . . . . . . . . . . 207
Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Apple CarPlay and Android Auto . . . . . . . . . .158
Assistance Program, Roadside . . . . . . . . . . . . . 331
Assistance Systems for Driving . . . . . . . . . . . 231
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Index 349
Assistance Systems for Parking andBacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . . . . . . 199
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 25
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Emergency Braking (AEB) . . . . . . . . . . . . . . 234
Headlamp System . . . . . . . . . . . . . . . . . . . . . 120
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 260
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 206
Avoiding Untrusted Media Devices . . . . . . . .134
B
Battery
Exterior Lighting Battery Saver . . . . . . . . 124
Load Management . . . . . . . . . . . . . . . . . . . . . 124
Power Protection . . . . . . . . . . . . . . . . . . . . . . 124
Battery - North America . . . . . . . . . . . . 268, 302
Blade Replacement, Wiper . . . . . . . . . . . . . . . 269
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 153, 154
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . 136 Brake
Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 208
System Warning Light . . . . . . . . . . . . . . . . . . 96
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Automatic Emergency (AEB) . . . . . . . . . . . 234
Braking System Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 235
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 196
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 272
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 291C
California Perchlorate Materials Requirements . . . 254
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . 254, 268, 302, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 326
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 203 Carbon Monoxide (cont'd)
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 192
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Management System . . . . . . . . . . . . . . . . . . . 78
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . .77
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Charging System Light . . . . . . . . . . . . . . . . . . . . 95
Check Engine Light (Malfunction Indicator) . . . . 95
Child Restraints
Infants and Young Children . . . . . . . . . . . . . 60
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71, 73
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Climate Control Systems . . . . . . . . . . . . . . . . . .178 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 178