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Renaming Navigation Favorites1. Touch the Settings icon on the Home Page and touch the System tab.
2. Touch Favorites to access the Manage Favorites option.
3. Touch a saved Navigation favorite to access the edit icon. Touch the edit icon
to rename the favorite.
4. Touch Save to store the renamed favorite.
Recents
TouchHto access a list of recent
destinations.
Recenter Position Icon
Touch the Recenter Position icon in the
middle bottom of the map view to reset the
map to the current location.
Last Parked Location
The Last Parked Location is the last location
the vehicle engine was turned off. That
location is displayed in the first row of the
Recents list. Touching the last Parked
Location shows the Address Details view to
either save the address or drive to it. The
Last Parked Location can be deleted by
entering the Edit display. Once the Last Parked Location is deleted, it no longer
appears in the Recents list, unless the
vehicle is started at that location again.
Show POI Icons
To see the POI categories, touch Options,
then touch Show on Map. Up to eight
categories of icons can be selected.
Smart POI Icons on Map
The smart POI icons such as fuel stations
and parking appear based on time, location,
driver search behavior, driving conditions,
and vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
.Left side: Name and address of the POI.
.Right side:E+ ETE (Estimated Time
Enroute.)
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue can be
reported if the data is not accurate or the
address is incorrect. Touch Report an Issue
near the bottom of the display to access the
issue selection page. Touch one of the predefined issues on the selection page,
then touch Send. The system will send the
information for analysis.
Search
Touch Search on the infotainment display to
open the search display. It has a search field
entry box, quick category icon shortcuts,
recents icon, favorites icon, and keyboard.
Auto Suggestion
Enter a partial location in the field entry box
on the search display. Auto suggestion will
attempt to complete the destination based
on what is being entered. Touch the
suggested item to search.
Search While in Motion with No Front Seat
Passenger Present
The search display will not allow changes or
text input with the keyboard when the
vehicle is in motion. As a result, a display
showing three rows of the most commonly
used categories appears. Touching the search
box will activate speech recognition.
Search While in Motion with Front Seat
Passenger Present
If the system detects that the front seat
passenger is present with both driver and
passenger seat belts buckled, touching the
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search icon will display an alert message
that allows the passenger to search for a
destination as if the vehicle were stopped.
Global Positioning System (GPS)
If equipped, the position of the vehicle is
determined by using satellite signals, various
vehicle signals, and map data.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
The GPS shows the current position of the
vehicle using signals sent by GPS satellites.
When the vehicle is not receiving signals
from the satellites, a symbol appears on the
map screen.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.For more information if the GPS is not
functioning properly, see
Problems with
Route Guidance 0147 and
If the System Needs Service 0148.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains have been installed.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Plural names of places might be
announced occasionally.
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.It could take a long time to operate
automatic rerouting during high-speed
driving.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in the map data. SeeMaps
0 141.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
If the System Needs Service
If the navigation system needs service, see
your dealer.
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced. The map data is
updated periodically, provided that the map
information has changed.
For questions about the operation of the
navigation system or the update process,
see your dealer.
Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more
detail can become available for areas that
previously had limited detail. See Map Data
Updates 0148.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This feature can be started by pressing either
g
on the steering wheel or touchinggon the
infotainment display.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches such as selecting a song or
artist to play from a media device would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down are audio features that are easily
performed by pressing one or two controls
are not supported by voice commands.
In general there are flexible ways to speak
commands for completing the tasks. Most of
them, except destination entry and voice
keypad, can be completed in a single
command. If the task takes more than one
command to complete, the first command
should be to indicate the kind of task to be
performed, like “Navigation Destination
Entry.” The system replies with prompts
that lead you through a dialog to enter the
necessary information. For example, if a
destination for route guidance is needed,
say “Navigation” or“Destination Entry.”
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Try stating a One-Shot command, such as
“Navigate to Address
Destination Entry command is, “Navigate to
Place of Interest –Hotels.” If these
commands don’t work, try saying, “Navigate
to Place of Interest” or“Navigate to
Address” and the system will do the rest.
Voice recognition can be used when the
ignition is on or when Retained Accessory
Power (RAP) is active. See Retained
Accessory Power (RAP) 0201.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel controls
to activate voice recognition, or touch
g
on the infotainment display.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section. Press
gto interrupt any voice
recognition system prompt. For example,
if the prompt seems to be taking too
long to finish, press
gagain.
There are two voice prompt modes
supported:
.Long verbal prompts: The longer prompts
provide more information regarding the
supported actions.
.Short prompts: The short prompts provide
simple instructions about what can be
stated.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Screen Displays
While a voice recognition session is active,
there will be corresponding options
displayed. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands, or some
selections may expedite a session. If a
selection is made using a manual control,
the dialog will progress in the same way as
if the selection was made through a voice
command. Once the system is able to complete the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching on an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch the voice icon. Touching this icon
will terminate a voice recognition session
which was initiated by touching the icon
on the infotainment display.
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display from which voice
recognition was initiated.
.Presscorion the steering wheel
controls to terminate the voice session
and show the display from which voice
recognition was initiated.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are either naturally stated in sentence
form, or direct commands that state the
application and the task.
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Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
For best results:
.Listen for the prompt before saying a
command or reply.
.Say“Help” or look at the screen display
for example commands.
.A voice recognition system prompt can be
interrupted while it is playing by
pressing
g.
For example, if the prompt seems to be
taking too long to finish, to speak the
command without waiting for the prompt
to complete, press
g.
.Speak the command naturally, not too
fast, not too slow. Use direct commands
without a lot of extra words.
.Usually Phone and Audio commands can
be spoken in a single command.
For example say, “Call
“Play” followed by the artist or song
name, or “Tune”followed by the radio
station number.
.Navigation destinations are too complex
for a single command. First, say a
command that explains the type of destination needed, such as I want
directions to an
“Address,” “Navigate to
an Intersection,” “I need to find a Place of
Interest or POI,” or“Directions to a
Contact.” The system responds by
requesting more details. For other POIs,
say the name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
There is no need to memorize specific
command words. Direct commands might be
more clearly understood by the system. An
example of a direct command would be “Call
commands are displayed on most of the
displays while a voice session is active.
If “Phone” or“Phone Commands,” is stated,
the system understands that a phone call is
requested and will respond with questions
until enough details are gathered.
If the phone number has been saved with a
name and a place, the direct command
should include both, for example “Call
Using Voice Recognition for List Options
When a list is displayed, a voice prompt will
ask to confirm or select an option from that
list. A selection can be made by manually
selecting the item, or by speaking the line
number for the item to select.
When a display contains a list, there may be
options that are available but not displayed.
The list on a voice recognition display
functions the same as a list on other
displays. Scrolling or flinging can be used to
help display other entries from the list.
Manually scrolling or paging the list on a
display during a voice recognition session
suspends the current voice recognition event
and plays the prompt “Make your selection
from the list using the manual controls or
touch the Back icon on the infotainment
display to try again.”
If manual selection takes more than
15 seconds, the session terminates and
prompts that it has timed out. The display
returns back to where voice recognition was
initiated.
The Back Command
Say “Back” or touch the Back icon on the
infotainment display to go to the
previous menu.
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If in voice recognition, and“Back”is stated
all the way through to the initial display,
then “Back” is stated one more time, the
voice recognition session will cancel.
Help
Say “Help” on any voice recognition display
and the help prompt for the display is
played. Additionally, a pop-up displays a
text version of the help prompt. Depending
on how voice recognition was initiated, the
Help pop-up will either display on the
instrument cluster or the infotainment
display. Touch Dismiss to make the pop-up
go away.
Pressing
gwhile the help prompt is playing
will terminate the prompt. Doing this will
stop the help prompt so that a voice
command can be used.
Voice Recognition for the Radio
Some audio displays have a voice
recognition icon (
g) to launch audio voice
recognition. If the voice icon is touched in a
radio display, the voice commands for radio
and media features are available.
“Switch to AM” :Switch bands to AM and
tune to the last AM radio station. “Switch to FM”
:Switch bands to FM and
tune to the last FM radio station.
“Tune to
the radio station whose frequency is
identified in the command (like “nine fifty”).
“Tune to
radio station whose frequency is identified
in the command (like “one o one
point one”).
Voice Recognition for Audio My Media
If browsing MyMedia when the voice icon is
selected, the voice recognition commands
for MyMedia features are available.
“Play Artist” :Begin a dialog to enter a
specific artist name.
“Play Artist
of the media selection identified in the
command.
“Play Album” :Begin a dialog to enter a
specific album name.
“Play Album
playback of the identified album name in
the command.
“Play Song” :Begin a dialog to enter a
specific song name. “Play Song
:Begin playback
of the identified song name in the
command.
“Play Genre” :Begin a dialog to enter a
specific genre.
“Play Genre
playback of the media selection identified in
the command.
“Play Playlist” :Begin a dialog to enter a
specific playlist name.
“Play Playlist
playback of the identified playlist in the
command.
“Play
specific device identified by name. The
device name is the name shown on the
display when the device is first selected as
an audio source.
“Play Chapter” :Begin a dialog to enter a
specific name.
“Play Chapter
playback of the media selection identified in
the command.
“Play Audiobook” :Begin a dialog to enter
a specific name.
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“Play Audiobook
Begin playback of the media selection
identified in the command.
“Play Episode” :Begin a dialog to enter a
specific name.
“Play Episode
playback of the media selection identified in
the command.
“Play Podcast” :Begin a dialog to enter a
specific name.
“Play Podcast
playback of the media selection identified in
the command.
“My Media” :Begin a dialog to enter the
desired media content.
Handling Large Amounts of Media Content
It is expected that large amounts of media
content will be brought into the vehicle.
It may be necessary to handle large
amounts of media content in a different
way than smaller amounts of media. The
system may limit the options of voice
recognition by not allowing selection of
song titles by voice at the highest level if
the number of songs exceeds the maximum
limit. Voice command option changes through
media content limits are:
.Song files including other individual files
of all media types such as audiobook
chapters, podcast episodes, and videos.
.Album type folders including types such
as albums and audiobooks.
There are no restrictions if the number of
song files and albums is less than 4,000.
When the number of song files connected to
the system is between 4,000 and 8,000, the
content cannot be accessed directly with
one command like “Play
The restriction is that the command “Play
Song” must be spoken first; the system will
then ask for the song name. The reply
command would be to say the name of the
song to play.
Similar limits exist for album content.
If there are more than 4,000 albums, but
less than 8,000, the content cannot be
accessed directly with one command like,
“Play
Album” must first be spoken; the system
will then ask for the album name. The reply
would be to say the name of the album
to play. Once the number of songs has exceeded
approximately 8,000, there is no support for
accessing the songs directly through voice
commands. There will still be access to the
media content by using commands for
playlists, artists, and genres.
The access commands for playlists, artists,
and genres are prohibited after the number
of this type of media exceeds 4,000.
The system will provide feedback the first
time voice recognition is initiated if it has
become apparent that any of these limits
are reached during a device initializing
process.
Voice Recognition for Navigation (If
Equipped)
“Navigation”
:Begin a dialog to enter
specific destination information.
“Navigation Commands” :Begin a dialog to
enter specific destination information.
“Destination Address” :Begin a dialog to
enter a specific destination address, which
includes the entire address consisting of the
house number, street name, and city and
country.
“Destination Intersection” :Begin a dialog
to enter a specific destination intersection.
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“Destination Place of Interest”:Begin a
dialog to enter a destination Place of
Interest category or major brand name (if
equipped).
Not all brand names of businesses are
available for voice entry. Most major chains,
such as chains with more than 20 locations,
should be available to search for by name,
but the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Destination Contact” :Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
Voice Recognition for the Phone
“Call
entered contact. The command may include
location if the contact has location numbers
stored.
“Call
“On Mobile,” or“On Other” :Initiate a call
to an entered contact and location at home,
at work, on mobile device, or on another
phone. “Call
:Initiate a call to a
standard phone number or emergency
number.
Say “Call
system reads back the number, repeat the
“Call” command to initiate the call. If the
number is not correct, “Delete”will delete
the number and allow it to be entered
again. If the number is not complete, speak
the remaining digits.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow instructions on the radio
display.
“Switch Phone” :Select a different phone
for outgoing calls.
“Voice Keypad” :Begins a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice mail
numbers.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.