2021 BUICK ENVISION infotainment

Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583509) - 2021 - CRC - 1/8/21
Driving and Operating 229
Warning (Continued)
parking space, such as movement of an
adjacent vehicle, or a person or object
entering the parking space. APA does not
detect or avoid traffic that is behind or
alongside of the vehicle. Always be
prepared to stop the vehicle during the
parking maneuver.
How to Activate Automatic Parking
To activate APA, press the soft-touch
button or hard switch
Ofor the system to
begin searching for a parking space while
driving forward at no greater than
30 km/h (18 mph). By default, APA searches
for parallel parking spaces to the right of
the vehicle up to the sensors’ range of 1.5 m
(5 ft). To search for a parking space to the
left, turn on the left turn signal or,
if available, change the side selection in the
infotainment display. To switch the parking
mode between parallel and perpendicular
press and hold
Owhile searching for a
valid parking spot or, if available, change the
parking mode in the infotainment display.
APA cannot park in all empty parking spots.
The parking spot must:
.Be sufficiently large to fit the vehicle
comfortably.
.Have an adjacent vehicle, wall, or pillar
for the system to align to.
After completely passing an eligible parking
spot, a beep sounds and a red stop symbol
is displayed in the driver information center.
Generally, APA selects the nearest empty
parking spot behind the vehicle, but under
some conditions may select a space that is
further back. Slow down and bring the
vehicle to a complete stop to begin.
Follow the displayed instructions. When
instructed to drive in reverse, shift to
R (Reverse) while holding the brakes. The
steering wheel will vibrate briefly as a
reminder to remove hands from the steering
wheel. Release the brakes slowly when the
vibration stops to begin automatic parking.
As the vehicle automatically steers, brakes, accelerates, and shifts gears into the parking
spot, check surroundings. Be prepared to
stop to avoid vehicles, pedestrians,
or objects.
A progress arrow displays the status of the
parking maneuver. Once automatic parking
is finished and the vehicle has come to a full
stop, FINAL POSITION - PRESS BRAKES
message will be displayed. Press and hold
the brakes, and APA will beep and display a
PARKING COMPLETE message. Shift the
vehicle to P (Park) and apply the parking
brake.
How to Activate Automatic Parallel Spot
Unparking Assist
To activate parallel spot unparking assist,
press the soft-touch button or hard switch
Oafter turning on the vehicle while
leaving it in P (Park) and the parking brake

Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583509) - 2021 - CRC - 1/8/21
230 Driving and Operating
is off. If the system is able to determine a
path out of the parking spot, a screen will
be displayed for unparking options. Similar
to automatic parking, follow the displayed
instructions and check surroundings as the
vehicle unparks.
Once automatic unparking is finished and
the vehicle has come to a full stop, FINAL
POSITION - PRESS BRAKES message will be
displayed. Press and hold the brakes, and
APA will beep and display a TAKE CONTROL
message. The vehicle is now positioned such
that the path to exit the parking spot is free
of obstructions. Shift into D (Drive) to start
driving away.How to Cancel Automatic Parking or
Automatic Unparking
To cancel automatic parking or automatic
unparking at any time, press
Oor "X" on
the infotainment display and be prepared to
resume control of the vehicle. APA holds the
vehicle until the parking brake or brake is
applied, or the vehicle is shifted into
P (Park). To start driving away, press the
brakes and shift into D (Drive).
Certain vehicle conditions and driver
interferences may also cancel automatic
parking:
.The driver manually steers the vehicle.
.The maximum allowed speed is exceeded.
.There is a failure with the APA system.
.Electronic stability control or antilock
brakes are activated.
.The parking brake is applied or vehicle is
shifted into Park (P).
.Driver unbuckles seat belt and
opens door.
System Limitations
Automatic Parking Assist has certain
limitations. The system cannot:
.Maneuver the vehicle at speeds exceeding
5 km/h (3 mph).
.Detect whether a parking space is legal or
restricted.
.Detect pavement markings or lines
.Park the vehicle closely lined up with the
vehicle next to it, particularly if the spot
is approached at an angle or if the
parking space is angled.
.Park exactly centered in a very large spot.
.Always detect short curbs.
.Operate while towing any trailer.
.Function the vehicle is raised or lowered
by air suspension (if equipped).
.Detect or automatically react to
approaching traffic when exiting a
parallel spot
When the System Does Not Seem to Work
Properly
If the vehicle does not reverse into the
expected parking space, the system could be
maneuvering the vehicle into a previously
detected space.
Rear Pedestrian Alert
Under certain conditions, this feature can
provide alerts for a pedestrian within the
system’s range directly behind the vehicle.
This feature only works in R (Reverse) below
12 km/h (8 mph), and detects pedestrians up

Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583509) - 2021 - CRC - 1/8/21
Driving and Operating 231
to 8 m (26 ft) away during daytime driving.
During nighttime driving, feature
performance is very limited.
Rear Pedestrian Alert Indicator
When a pedestrian is detected within the
system’s range directly behind the vehicle,
this symbol flashes amber on the
infotainment display, along with two beeps
from the rear, or if equipped, two pulses
from both sides of the driver seat. When a
pedestrian is detected close to the vehicle,
the symbol flashes red on the infotainment
display, along with seven beeps from the
rear, or if equipped, seven pulses from both
sides of the driver seat.
{Warning
Rear Pedestrian Alert does not
automatically brake the vehicle. It also
does not provide an alert unless it
detects a pedestrian, and it may not
detect all pedestrians if:
.The pedestrian is not directly behind
the vehicle, fully visible to the Rear
Vision Camera (RVC), or standing
upright.
.The pedestrian is part of a group.
.The pedestrian is a child.
.Visibility is poor, including nighttime
conditions, fog, rain, or snow.
.The RVC is blocked by dirt, snow,
or ice.
.The RVC, taillamps, or back-up lamps
are not cleaned or in proper working
condition.
.The vehicle is not in R (Reverse).
To help avoid death or injury, always
check for pedestrians around the vehicle
before backing up. Be ready to take (Continued)
Warning (Continued)
action and apply the brakes. See
Defensive Driving0188. Keep the RVC,
taillamps, and back-up lamps clean and in
good repair.
Rear Pedestrian Alert can be set to Off or
Alert. See “Rear Pedestrian Detection” in
“Collision/Detection Systems” underVehicle
Personalization 0109. If equipped, alerts can
be set to beeps or seat pulses. See “Alert
Type” in“Collision/Detection Systems” under
Vehicle Personalization 0109.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Keep Assist (LKA), Lane Change Alert
(LCA), Automatic Emergency Braking (AEB),
and/or the Front Pedestrian Braking (FPB)
System can help to avoid a crash or reduce
crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a

Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583509) - 2021 - CRC - 1/8/21
328 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 328
Customer Assistance Offices . . . . . . . . . . . 330
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Online Owner Center . . . . . . . . . . . . . . . . . . 330
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Roadside Assistance Program . . . . . . . . . . 331
Scheduling Service Appointments . . . . . . 333
Courtesy Transportation Program . . . . . . 333
Collision Damage Repair . . . . . . . . . . . . . . . 334
Publication Ordering Information . . . . . . 336
Radio Frequency Statement . . . . . . . . . . . 336
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 336
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 337
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 337
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Event Data Recorders . . . . . . . . . . . . . . . . . . 338
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Infotainment System . . . . . . . . . . . . . . . . . . 339Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-521-7300. In Canada, contact
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English) or
1-800-263-7854 (French).

Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583509) - 2021 - CRC - 1/8/21
Customer Information 339
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information 0341.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.

Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583509) - 2021 - CRC - 1/8/21
340 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 340
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 341
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0137 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.

Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583509) - 2021 - CRC - 1/8/21
342 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0336.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Buick E2UB-N Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583509) - 2021 - CRC - 1/8/21
Connected Services 345
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display. For
other vehicles press
=as follows.
Cancel Route 1. Press
=. System responds: “OnStar
ready,” then a tone. 2. Say
“Cancel route.” System responds:
“Do you want to cancel directions?”
3. Say “Yes.”System responds: “OK, request
completed, thank you, goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System responds
with the next three maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with the
last direction given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and distance
to the destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.