Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 103
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Overview (8 Inch Screen) . . . . . . . . . . . . . . 105
Steering Wheel Controls . . . . . . . . . . . . . . . 106
Using the System . . . . . . . . . . . . . . . . . . . . . 106
Software Updates . . . . . . . . . . . . . . . . . . . . . 109
Radio
AM-FM Radio (8 Inch Screen) . . . . . . . . . . 109
HD Radio Technology . . . . . . . . . . . . . . . . . . 112
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 113
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . . 113
Audio Players
Avoiding Untrusted Media Devices . . . . . 113
USB Port (8 Inch Screen) . . . . . . . . . . . . . . . 113
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . 117
OnStar System
OnStar System (8 Inch Screen) . . . . . . . . . 118
Voice Recognition
Voice Recognition (8 Inch Screen) . . . . . . 118
Phone
Bluetooth (Overview for 8 InchScreen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Bluetooth (Pairing and Using the Phone
for 8 Inch Screen) . . . . . . . . . . . . . . . . . . . . 123
Bluetooth (Voice Recognition for 8 Inch Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Text Messaging (8 Inch Screen) . . . . . . . . 127
Apple CarPlay and Android Auto (8 Inch
Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Settings
Settings (8 Inch Screen) . . . . . . . . . . . . . . . 129
Trademarks and License Agreements
Trademarks and License Agreements . . . 132
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Overview (7 Inch Screen) . . . . . . . . . . . . . . 138
Steering Wheel Controls . . . . . . . . . . . . . . . 139
Using the System . . . . . . . . . . . . . . . . . . . . . 139
Radio
AM-FM Radio (7 Inch Screen) . . . . . . . . . . . 141
Radio Data System (RDS) . . . . . . . . . . . . . . 143
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 143
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 143
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 144
Audio Players
Avoiding Untrusted Media Devices . . . . 144
USB Port (7 Inch Screen) . . . . . . . . . . . . . . . 144
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 147
OnStar System
OnStar System (7 Inch Screen) . . . . . . . . 148
Phone
Bluetooth (Overview for 7 InchScreen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Bluetooth (Pairing and Using a Phone for 7 Inch Screen) . . . . . . . . . . . . . . . . . . . . 149
Apple CarPlay and Android Auto . . . . . . . 153
Settings
Settings (7 Inch Screen) . . . . . . . . . . . . . . . . 154
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 109
Fling or swipe is used to scroll through a
list, pan the map, or change page views. Do
this by placing a finger on the display then
moving it rapidly up and down or right
and left.
Turn
Turn
Oon the center stack to increase or
decrease the volume.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
For vehicles with high gloss surfaces or
vehicle displays, use a microfiber cloth to
wipe surfaces. Before wiping the surface
with the microfiber cloth, use a soft bristle
brush to remove dirt that could scratch the
surface. Then use the microfiber cloth by
gently rubbing to clean. Never use window
cleaners or solvents. Periodically hand wash
the microfiber cloth separately, using mild
soap. Do not use bleach or fabric softener.
Rinse thoroughly and air dry before
next use.
Software Updates
Over-the-Air Software Updates
See Settings (8 Inch Screen) 0129 for details
on software updates.
Radio
AM-FM Radio (8 Inch Screen)
Playing the Radio
While on the audio main page the available
sources are: AM, FM, SXM, if equipped,
MyMedia, USB, Bluetooth, and AUX Input.
.Touch Audio on the Home Page to access
Radio on the infotainment display to
scroll through AM, FM, and SXM (if
equipped).
.Touch the Audio icon on the Home Page
to access Media on the infotainment
display to scroll through MyMedia, USB,
Bluetooth, and AUX Input.
Infotainment System Settings
Touch the Radio icon on the infotainment
display to access broadcast sources.
Touch the Menu icon on the infotainment
display to display the following menus:
Tone Settings:
.Bass, Midrange, Treble, or Surround,
if equipped: Touch + or –to adjust.
.Balance: TouchSorTfor more sound
from the left or right speakers. The
middle position balances the sound
between the left and right speakers.
.Fade: Touchyorzfor more sound
from the front or rear speakers. The
middle position balances the sound
between the front and rear speakers.
DSP Modes (If Equipped):
.Bose Centerpoint surround sound system
has four DSP modes including:
‐ Normal: Adjusts the audio to provide
the best sound for all seating positions.
‐ Driver: Adjusts the audio to provide the
best sound for the driver.
‐ Rear: Adjusts the audio to provide the
best sound for the rear seat occupants.
‐ Centerpoint: Turns on Bose Centerpoint
surround technology. This setting
creates a surround sound from nearly
any audio source; existing stereo, and
MP3 players. For more information on
Bose Centerpoint surround technology,
see www.boseautomotive.com.
Categories : Touch Categories under the
Audio menu to access the categories list for
AM or FM. The list contains names
associated with the AM and FM stations.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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Infotainment System 113
TuneSelect :For SiriusXM only, this feature
allows for an alert to be set for artists or
songs that are played on any channel. Touch
Manage Tune Select to turn the alerts On
and Off or manage the saved selection of
Artists or Songs. To unselect an alert, touch
the Song or Artist. To delete an alert, touch
–. Touch the Back icon on the infotainment
display to go back to the previous menu.
Auto Volume (If Equipped) : This feature
adjusts the volume based on the vehicle
speed. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making or
receiving phone calls, charging, or just
having the phone on may cause static
interference in the radio. Unplug the phone
or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, GPS (Global Positioning
System), and AM-FM. Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port (8 Inch Screen)
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports inside the center console storage.
These ports are for data and charging.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
114 Infotainment System
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Gracenote
When plugging in a USB device, Gracenote
service builds voice tags for music. Voice
tags allow artists, albums with hard to
pronounce names, and nicknames to be used
to play music through voice recognition.
While indexing, infotainment features are
available.
My Media Library
This allows access to content from all
indexed media sources. Touch the Media
icon on the infotainment display to scrollthrough the options until MyMedia is
selected. Use gestures or touch the scroll bar
to go through the content.
USB MP3 Player and USB Devices
.The USB MP3 players and USB devices
connected must comply with the USB
Mass Storage Class specification
(USB MSC).
.Hard disk drives are not supported.
.The following restrictions apply for the
data stored on a USB MP3 player or USB
device:
‐
Applicable audio extensions are mp3,
aac, m4a, and aif.
‐ WMA and Apple lossless files are not
supported.
‐ Supported file systems are
FAT32 and NTFS.
To play a USB device, do one of the
following:
.Connect the USB.
.Touch Media on the infotainment display
until the connected device is shown.
Use the following when playing an active
USB source:
r: Touch to play the current media source.
j: Touch to pause play of the current
media source.
7:
.Press to seek to the beginning of the
current or previous track. If the track has
been playing for less than five seconds,
the previous track plays. If playing longer
than five seconds, the current track
restarts.
.Press and hold to reverse quickly through
playback. Release to return to playing
speed. Elapsed time displays.
6:
.Press to seek to the next track.
.Press and hold to advance quickly
through playback. Release to return to
playing speed. Elapsed time displays.
Z: Touch the shuffle icon on the
infotainment display to shuffle through the
available media.
/: Touch the replay icon on the
infotainment display to show the timebar.
Move the timebar to interact with the
currently playing song.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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116 Infotainment System
Audiobooks:1. Touch to view the audiobooks stored on the USB.
2. Touch audiobook.
3. Touch a chapter to begin playback.
When a list of songs, albums, artists,
or other types of media displays, a vertical
keyboard appears on one side of the list and
a scroll bar on the other side. When using
the vertical keyboard, touch the beginning
character of the desired name to display the
zoom bubble of that character. Release the
finger from the infotainment display and
the zoom bubble disappears.
Touch the scroll bar to move the list up
and down. File System and Naming
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.
Supported Apple Devices
See my.buick.com/learn.
Loss of Audio
If a phone currently paired over Bluetooth is
plugged in with a USB cable, the system will
automatically mute the phone audio.
Playback can be resumed by changing the
audio source from Bluetooth to USB cable.
Source USB from Media on the infotainment
display to resume playback.
Bluetooth Streaming Audio and Voice
Recognition
See
Bluetooth Audio 0117 for information
using voice recognition with Bluetooth
streaming audio.
Make sure all devices have the latest
software downloaded.
Auxiliary Jack
This vehicle has an auxiliary input jack in
the center console under the armrest.
Possible auxiliary audio sources include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do not
plug headphones into the auxiliary input
jack. Set up an auxiliary device while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable from the
auxiliary device to the auxiliary input jack.
When a device is connected, the system can
play audio from the device over the vehicle
speakers.
If an auxiliary device has already been
connected, but a different source is currently
active, touch Media on the infotainment
display to scroll through audio sources, until
the AUX source displays.
Playing from the AUX Port
An auxiliary device is played through the
audio system and controlled through the
device itself.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 117
AUX Menu
Press MENU on the center stack to display
the AUX menu and the following may
display:
Tone Settings :Select to adjust Bass,
Midrange, Treble, Balance, Fade, and EQ
(Equalizer). See AM-FM Radio (8 Inch Screen)
0 109.
Auto Volume (If Equipped) : This feature
adjusts the volume based on the vehicle
speed. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
DSP Modes (If Equipped) : With a Bose
Centerpoint sound system, adjusts the DSP
modes. See “DSP Modes (If Equipped)” in
AM-FM Radio (8 Inch Screen) 0109.
Bluetooth Audio
If equipped, music may be played from a
paired Bluetooth device. See Bluetooth
(Overview for 8 Inch Screen) 0123 or Bluetooth (Pairing and Using the Phone for 8
Inch Screen)
0123 or
Bluetooth (Voice Recognition for 8 Inch
Screen) 0126 for help pairing a device.
The music can be controlled by either the
infotainment controls, or the controls on the
device.
Music can be launched by touching Media
on the infotainment display.
To play music through Bluetooth: 1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home Page or
through the applications tray. Touch
Media and then scroll until Bluetooth
displays.
Bluetooth Audio Menu
Touch Menu on the infotainment display to
access the Bluetooth Audio menu. The
following may be available:
Tone : Touch + or –to adjust the tone
settings. See AM-FM Radio (8 Inch Screen)
0 109.
Touch the Back icon on the infotainment
display to go back to the previous menu. Auto Volume (If Equipped) :
This feature
adjusts the volume based on the speed of
the vehicle. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
Manage Bluetooth Devices : Touch to go to
the Bluetooth page to add or delete devices.
When selecting Bluetooth audio, the radio
may not be able to launch the audio player
on the connected device to start playing.
When the vehicle is not moving, choose the
connected device to begin playback.
All devices launch audio differently. When
selecting Bluetooth audio as a source, the
radio may show as paused on the display.
Touch play on the device or touch
rto
begin playback.
Some phones support sending Bluetooth
music information to display on the radio.
When the radio receives this information, it
will check to see if any is available and
display it. For more information about
supported Bluetooth features, see
www.gm.com/bluetooth.
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124 Infotainment System
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.One Bluetooth device can be connected to
the Bluetooth system at a time.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone in the order that
they were last used in the system. To link
to a different paired phone, see
“Connecting to a Different Phone”later in
this section.
Pairing a Phone 1. Touch Phone on the Home Page.
2. Select Phones and select Pair New Device. 3. A four-digit Personal Identification
Number (PIN) appears on the display.
The PIN, if required, may be used in
Step 5.
4. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process.
5. Locate “Buick”on the display. Follow the
instructions provided in Step 3, to enter
the PIN. After the PIN is successfully
entered or the code is confirmed, the
system responds with “
has been successfully paired” when the
pairing process is complete.
6. If “Buick” does not appear, turn the
phone off or remove the phone battery
and retry.
7. If the phone prompts to accept connection or allow phone book
download, select Always Accept and
Allow. The phone book may not be
available if not accepted.
8. Repeat Steps 1−5 to pair additional phones.
Listing All Paired and Connected Phones 1. Touch Phone on the Home Page.
2. Touch Phones. Disconnecting a Connected Phone
1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
znext to the phone to
disconnect.
Deleting a Paired Phone
Only disconnected phones can be deleted. 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
Mnext to the phone to delete
and follow the on-screen prompts.
Connecting to a Different Phone
To connect to a different phone, the new
phone must be in the vehicle and paired to
the Bluetooth system. 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch the new phone to connect to from the not connected device list.
Switching to Handset or
Handsfree Mode
To switch between handset or handsfree
mode, touch Phone on the Home Page to
display “Call View.”
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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144 Infotainment System
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM,
OnStar, and GPS (Global Positioning System),
if equipped. Keep clear of obstructions for
clear reception. If the vehicle has a sunroof,
and it is open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB
devices, and mobile devices, consider the
source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port (7 Inch Screen)
Audio stored on a USB device may be
listened to.This vehicle is equipped with two USB ports
in the center console. These ports are for
data and charging. There may also be two
USB ports for charging only at the rear of
the center console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB are:
.MP3
.AAC
.OGG
.3GP