2021 BUICK ENCORE airbag

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Customer Information 289
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0285.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 042.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
292 Customer Information
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, datathat will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
302 Index
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . 202
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .178
Add-On Electrical Equipment . . . . . . . . . . . . . 200
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Additional Maintenance and Care . . . . . . . . 272
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 26
Agreements Trademarks and License . . . . . . . . . . . . . . . 132
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . 211
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . 159
Air Filter, Passenger Compartment . . . . . . . . 161
Air Intake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
How Does an Airbag Restrain? . . . . . . . . . . 42
Passenger Sensing System . . . . . . . . . . . . . . 44
What Makes an Airbag Inflate? . . . . . . . . . 42
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
When Should an Airbag Inflate? . . . . . . . . 41
Where Are the Airbags? . . . . . . . . . . . . . . . . 40
Airbags Adding Equipment to the Vehicle . . . . . . . 47 Airbags (cont'd)
Passenger Status Indicator . . . . . . . . . . . . . . 80
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 79
Servicing Airbag-Equipped Vehicles . . . . . . 47
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 18
Alert Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 194
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 233
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 183, 219
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . 109, 141
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
Antilock Brake System (ABS) . . . . . . . . . . . . . 184 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Apple CarPlay and Android Auto . . . . . 128, 153
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Assistance Program, Roadside . . . . . . . . . . . . 285
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 117, 147
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
306 Index
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 99
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 112
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 223
Daytime Running Lamps (DRL) . . . . . . . . . . 98
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 86
High/Low Beam Changer . . . . . . . . . . . . . . . 97
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 86
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 86
Hill and Mountain Roads . . . . . . . . . . . . . . . . 168
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .185
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
How to Wear Seat Belts Properly . . . . . . . . . .33
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . .174
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Infants and Young Children, Restraints . . . . 50
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 289
Infotainment System . . . . . . . . . . . . . . . . . . . . 293
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 76
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 20
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 104, 136
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . 116, 147
Jump Starting - North America . . . . . . . . . . . 253
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 234 Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 98
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 97
Exterior Lighting Battery Saver . . . . . . . . 102
Headlamps, Front Turn Signal, and
Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 223
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Malfunction Indicator (Check Engine) . . . 81
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Lane Departure Warning (LDW) . . . . . . . . . . 195
Lane Departure Warning Light . . . . . . . . . . . . 83
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 34
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 61
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Illumination Control . . . . . . . . . . . . . . . . . . . 100
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 79

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
308 Index
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 294
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 295
OnStar System . . . . . . . . . . . . . . . . . . . . . . 118, 148
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . . 215
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105, 138 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 179
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Over Things That Burn . . . . . . . . . . . . . . . . . 180
Passenger Airbag Status Indicator . . . . . . . . . 80
Passenger Compartment Air Filter . . . . . . . . 161
Passenger Sensing System . . . . . . . . . . . . . . . . 44
Perchlorate Materials Requirements,
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89, 94 Phone
Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . . . . . 128, 153
Bluetooth . . . . . . . . . . . . . . . . . . . . . 123, 126, 149
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 102
Retained Accessory (RAP) . . . . . . . . . . . . . . 178
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 26
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . .37
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 292
Program Courtesy Transportation . . . . . . . . . . . . . . . 287
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 196
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . .202, 219, 253, Back Cover
Publication Ordering Information . . . . . . . . 289
R
Radio AM-FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Radio (cont'd)
HD Radio Technology . . . . . . . . . . . . . . . . . . . 112
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Radio Data System (RDS) . . . . . . . . . . . . . . . . .143
Radio Frequency Statement . . . . . . . . . . . . . . 290
Radio Reception . . . . . . . . . . . . . . . . . . . . . 113, 143
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . . . . . . .32
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 190
Rear Window Washer/Wiper . . . . . . . . . . . . . .73
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 20 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 20
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 26
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Recommended Fluids and Lubricants . . . . . 275
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Recreational Vehicle Towing . . . . . . . . . . . . . 256
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Remote Keyless Entry (RKE) System . . . . . . . .7

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Index 309
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . 13
Replacement PartsAirbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Replacing Airbag System . . . . . . . . . . . . . . . . . . 48
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 291
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 291
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 290
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Retained Accessory Power (RAP) . . . . . . . . . .178
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Roadside Assistance Program . . . . . . . . . . . . 285
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . 70
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Routing, Engine Drive Belt . . . . . . . . . . . . . . . .281
Running the Vehicle While Parked . . . . . . . . 181S
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . 291
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 291
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 290
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Safety System Check . . . . . . . . . . . . . . . . . . . . . .37
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . 112, 143
Scheduling Appointments . . . . . . . . . . . . . . . . 287
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
How to Wear Seat Belts Properly . . . . . . . 33
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 34
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Replacing after a Crash . . . . . . . . . . . . . . . . . 38
Use During Pregnancy . . . . . . . . . . . . . . . . . . 37
Seats Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 25
Folding Seatback . . . . . . . . . . . . . . . . . . . . . . . . 28
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 24
Lumbar Adjustment, Front . . . . . . . . . . . . . . 26
Power Adjustment, Front . . . . . . . . . . . . . . . 26
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 26
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . 68
Securing Child Restraints . . . . . . . . . . . . . . 62, 64 Security
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Accessories and Modifications . . . . . . . . . 202
Climate Control System . . . . . . . . . . . . . . . . 159
Doing Your Own Work . . . . . . . . . . . . . . . . . 203
Maintenance Records . . . . . . . . . . . . . . . . . . 278
Maintenance, General Information . . . . . 266
Parts Identification . . . . . . . . . . . . . . . . . . . . . 279
Scheduling Appointments . . . . . . . . . . . . . . 287
Services Special Application . . . . . . . . . . . . . . . . . . . . . 272
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 47
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129, 154
Shift Lock Control Function Check, Automatic Transmission . . . . . . . . . . . . . . . . 220
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 194
Sidemarker Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 224
Signals, Turn and Lane-Change . . . . . . . . . . . . 99
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 109
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252