2021 BUICK ENCORE manual radio set

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 241
TPMS Malfunction Light and Message
The TPMS will not function properly if one
or more of the TPMS sensors are missing or
inoperable. When the system detects a
malfunction, the low tire pressure warning
light, defined above, flashes for about
one minute and then stays on for the
remainder of the ignition cycle. A DIC
warning message may also display. The
malfunction light and DIC warning message,
if equipped, come on at each ignition cycle
until the problem is corrected. Some of the
conditions that can cause these to come
on are:
.One of the road tires has been replaced
with the spare tire. The spare tire does
not have a TPMS sensor. The malfunction
light and the DIC message, if equipped,
should go off after the road tire is
replaced and the sensor matching process
is performed successfully. See "TPMS
Sensor Matching Process" later in this
section.
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message, if equipped,
should go off after successfullycompleting the sensor matching process.
See "TPMS Sensor Matching Process" later
in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message, if equipped, should go off
when the TPMS sensors are installed and
the sensor matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those
recommended could prevent the TPMS
from functioning properly. See
Buying
New Tires 0244.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly, it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message,
if equipped, come on and stay on.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification code
needs to be matched to a new tire/wheel position after rotating the vehicle’s tires or
replacing one or more of the TPMS sensors.
Also, the TPMS sensor matching process
should be performed after replacing a spare
tire with a road tire containing the TPMS
sensor. The malfunction light and the DIC
message, if equipped, should go off at the
next ignition cycle. The sensors are matched
to the tire/wheel positions, using a TPMS
relearn tool, in the following order: driver
side front tire, passenger side front tire,
passenger side rear tire, and driver side rear.
See your dealer for service or to purchase a
relearn tool. A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or call
1-800-GM TOOLS (1-800-468-6657).
There are two minutes to match the first
tire/wheel position, and five minutes overall
to match all four tire/wheel positions. If it
takes longer, the matching process stops
and must be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions 0174.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
292 Customer Information
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, datathat will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
296 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0290.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 297
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0200. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Index 309
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . 13
Replacement PartsAirbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Replacing Airbag System . . . . . . . . . . . . . . . . . . 48
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 291
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 291
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 290
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Retained Accessory Power (RAP) . . . . . . . . . .178
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Roadside Assistance Program . . . . . . . . . . . . 285
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . 70
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Routing, Engine Drive Belt . . . . . . . . . . . . . . . .281
Running the Vehicle While Parked . . . . . . . . 181S
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . 291
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 291
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 290
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Safety System Check . . . . . . . . . . . . . . . . . . . . . .37
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . 112, 143
Scheduling Appointments . . . . . . . . . . . . . . . . 287
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
How to Wear Seat Belts Properly . . . . . . . 33
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 34
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Replacing after a Crash . . . . . . . . . . . . . . . . . 38
Use During Pregnancy . . . . . . . . . . . . . . . . . . 37
Seats Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 25
Folding Seatback . . . . . . . . . . . . . . . . . . . . . . . . 28
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 24
Lumbar Adjustment, Front . . . . . . . . . . . . . . 26
Power Adjustment, Front . . . . . . . . . . . . . . . 26
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 26
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . 68
Securing Child Restraints . . . . . . . . . . . . . . 62, 64 Security
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Accessories and Modifications . . . . . . . . . 202
Climate Control System . . . . . . . . . . . . . . . . 159
Doing Your Own Work . . . . . . . . . . . . . . . . . 203
Maintenance Records . . . . . . . . . . . . . . . . . . 278
Maintenance, General Information . . . . . 266
Parts Identification . . . . . . . . . . . . . . . . . . . . . 279
Scheduling Appointments . . . . . . . . . . . . . . 287
Services Special Application . . . . . . . . . . . . . . . . . . . . . 272
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 47
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129, 154
Shift Lock Control Function Check, Automatic Transmission . . . . . . . . . . . . . . . . 220
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 194
Sidemarker Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 224
Signals, Turn and Lane-Change . . . . . . . . . . . . 99
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 109
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252