Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
266 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 266
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . . 267
Special Application Services
Special Application Services . . . . . . . . . . . . 272
Additional Maintenance and Care
Additional Maintenance and Care . . . . . . 272
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and Lubricants . . . 275
Maintenance Replacement Parts . . . . . . . 276
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 278
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Service and Maintenance 269
Maintenance Schedule Additional
Required Services - Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi 60 000 km/37,500 mi
72 000 km/45,000 mi84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi
144 000 km/90,000 mi 156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil
level and oil life percentage. Change engine oil and filter,
if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Replace spark plugs. Inspect spark plug wires and/or boots.@ @
Change rear axle fluid, if equipped with AWD. (4)@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace front and rear wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts. (9)@ @
Replace air conditioning desiccant. (10)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
270 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Normal
(1) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(2) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(3) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 211.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced. (5)
Or every five years, whichever comes
first. See Cooling System 0212.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0218.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0220.
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0222.
(10) Replace air conditioning desiccant every
seven years.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Service and Maintenance 271
Maintenance Schedule Additional
Required Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi 60 000 km/37,500 mi
72 000 km/45,000 mi84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi
144 000 km/90,000 mi 156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil
level and oil life percentage. Change engine oil and filter,
if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Change automatic transmission fluid.@@@
Replace spark plugs. Inspect spark plug wires and/or boots.@ @
Change rear axle fluid, if equipped with AWD. (4)@ @
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace front and rear wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts. (9)@@
Replace air conditioning desiccant. (10)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
272 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(2) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(3) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 211.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced. (5)
Or every five years, whichever comes
first. See Cooling System 0212.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0218.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0220.
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0222.
(10) Replace air conditioning desiccant every
seven years.
Special Application Services
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See "Underbody Maintenance"
in Exterior Care 0258.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Index 303
Automatic (cont'd)Headlamp System . . . . . . . . . . . . . . . . . . . . . . 98
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 210
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 183
Shift Lock Control Function Check . . . . . . 220
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . 116, 147
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
B
BatteryExterior Lighting Battery Saver . . . . . . . . 102
Load Management . . . . . . . . . . . . . . . . . . . . . 101
Power Protection . . . . . . . . . . . . . . . . . . . . . . 102
Battery - North America . . . . . . . . . . . . . 219, 253
Blade Replacement, Wiper . . . . . . . . . . . . . . . 220
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 123, 126, 149
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . 117, 147
Brake System Warning Light . . . . . . . . . . . . . . . . . . 82
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 173
Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 223
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 223
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Headlamps, Front Turn Signal, andParking Lamps . . . . . . . . . . . . . . . . . . . . . . . 223
License Plate Lamps . . . . . . . . . . . . . . . . . . . 225
Taillamps, Turn Signal, Sidemarker, Stoplamps, and Backup Lamps . . . . . . . 224
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 244
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . . . . . . . . . . 202
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . .202, 219, 253, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 190
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 280
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 180
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 169
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Management System . . . . . . . . . . . . . . . . . . . 69
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 68
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Charging System Light . . . . . . . . . . . . . . . . . . . . 80
Check Engine Light (Malfunction Indicator) . . . . 81
Child Restraints
Infants and Young Children . . . . . . . . . . . . . 50
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62, 64
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Climate Control Systems . . . . . . . . . . . . . . . . . 159 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 159
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . 76
Collision Damage Repair . . . . . . . . . . . . . . . . . 288
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
308 Index
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 294
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 295
OnStar System . . . . . . . . . . . . . . . . . . . . . . 118, 148
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . . 215
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105, 138 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 179
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Over Things That Burn . . . . . . . . . . . . . . . . . 180
Passenger Airbag Status Indicator . . . . . . . . . 80
Passenger Compartment Air Filter . . . . . . . . 161
Passenger Sensing System . . . . . . . . . . . . . . . . 44
Perchlorate Materials Requirements,
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89, 94 Phone
Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . . . . . 128, 153
Bluetooth . . . . . . . . . . . . . . . . . . . . . 123, 126, 149
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 102
Retained Accessory (RAP) . . . . . . . . . . . . . . 178
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 26
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . .37
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 292
Program Courtesy Transportation . . . . . . . . . . . . . . . 287
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 196
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . .202, 219, 253, Back Cover
Publication Ordering Information . . . . . . . . 289
R
Radio AM-FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Radio (cont'd)
HD Radio Technology . . . . . . . . . . . . . . . . . . . 112
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Radio Data System (RDS) . . . . . . . . . . . . . . . . .143
Radio Frequency Statement . . . . . . . . . . . . . . 290
Radio Reception . . . . . . . . . . . . . . . . . . . . . 113, 143
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . . . . . . .32
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 190
Rear Window Washer/Wiper . . . . . . . . . . . . . .73
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 20 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 20
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 26
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Recommended Fluids and Lubricants . . . . . 275
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Recreational Vehicle Towing . . . . . . . . . . . . . 256
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Remote Keyless Entry (RKE) System . . . . . . . .7
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Index 311
Transmission (cont'd)Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . 210
Transportation Program, Courtesy . . . . . . . 287
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Turn and Lane-Change Signals . . . . . . . . . . . . 99
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 224
U
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . . . 68
Uniform Tire Quality Grading . . . . . . . . . . . . 245
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
Using the System . . . . . . . . . . . . . . . . . . . .106, 139
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Identification Number (VIN) . . . . . . . . . . . . 279
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Personalization . . . . . . . . . . . . . . . . . . . . . 89, 94
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . . 89
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . 83
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Vehicle Data Recording and Privacy . . . . . . 292
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . 118
W
Warning
Brake System Light . . . . . . . . . . . . . . . . . . . . . 82
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . . . . . . . . . . . 195
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 99
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Wheels Alignment and Tire Balance . . . . . . . . . . . . 247
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
When It Is Time for New Tires . . . . . . . . . . . 243
Where to Put the Restraint . . . . . . . . . . . . . . . .53
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Windows (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Wiper Blade Replacement . . . . . . . . . . . . . . . . 220
Wipers Rear Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73