Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Service and Maintenance 273
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids and
Lubricants 0275 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.
Lamps
Properly working headlamps, taillamps, and
brake lamps are important to see and be
seen on the road.
.Signs that the headlamps need attention
include dimming, failure to light, cracking,
or damage. The brake lamps need to be
checked periodically to ensure that they
light when braking.
.With a multi-point inspection, your dealer
can check the lamps and note any
concerns.
Shocks and Struts
Shocks and struts help aid in control for a
smoother ride.
.Signs of wear may include steering wheel
vibration, bounce/sway while braking,
longer stopping distance, or uneven
tire wear.
.As part of the multi-point inspection,
trained dealer technicians can visually
inspect the shocks and struts for signs of
leaking, blown seals, or damage, and can
advise when service is needed.
Tires
Tires need to be properly inflated, rotated,
and balanced. Maintaining the tires can save
money and fuel, and can reduce the risk of
tire failure.
.Signs that the tires need to be replaced
include three or more visible treadwear
indicators; cord or fabric showing through
the rubber; cracks or cuts in the tread or
sidewall; or a bulge or split in the tire.
.Trained dealer technicians can inspect and
recommend the right tires. Your dealer
can also provide tire/wheel balancing
services to ensure smooth vehicle
operation at all speeds. Your dealer sells
and services name brand tires.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
286 Customer Information
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Buick reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and Buick
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Buick dealer
for warranty service, or if the vehicle was in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in sand, mud, or snow.
.Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices. Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery:
Reimbursement is up to 7
liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Index 303
Automatic (cont'd)Headlamp System . . . . . . . . . . . . . . . . . . . . . . 98
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 210
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 183
Shift Lock Control Function Check . . . . . . 220
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . 116, 147
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
B
BatteryExterior Lighting Battery Saver . . . . . . . . 102
Load Management . . . . . . . . . . . . . . . . . . . . . 101
Power Protection . . . . . . . . . . . . . . . . . . . . . . 102
Battery - North America . . . . . . . . . . . . . 219, 253
Blade Replacement, Wiper . . . . . . . . . . . . . . . 220
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 123, 126, 149
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . 117, 147
Brake System Warning Light . . . . . . . . . . . . . . . . . . 82
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 173
Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 223
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 223
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Headlamps, Front Turn Signal, andParking Lamps . . . . . . . . . . . . . . . . . . . . . . . 223
License Plate Lamps . . . . . . . . . . . . . . . . . . . 225
Taillamps, Turn Signal, Sidemarker, Stoplamps, and Backup Lamps . . . . . . . 224
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 244
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . . . . . . . . . . 202
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . .202, 219, 253, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 190
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 280
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 180
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 169
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Management System . . . . . . . . . . . . . . . . . . . 69
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 68
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Charging System Light . . . . . . . . . . . . . . . . . . . . 80
Check Engine Light (Malfunction Indicator) . . . . 81
Child Restraints
Infants and Young Children . . . . . . . . . . . . . 50
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62, 64
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Climate Control Systems . . . . . . . . . . . . . . . . . 159 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 159
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . 76
Collision Damage Repair . . . . . . . . . . . . . . . . . 288
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
306 Index
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 99
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 112
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 223
Daytime Running Lamps (DRL) . . . . . . . . . . 98
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 86
High/Low Beam Changer . . . . . . . . . . . . . . . 97
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 86
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 86
Hill and Mountain Roads . . . . . . . . . . . . . . . . 168
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .185
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
How to Wear Seat Belts Properly . . . . . . . . . .33
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . .174
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Infants and Young Children, Restraints . . . . 50
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 289
Infotainment System . . . . . . . . . . . . . . . . . . . . 293
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 76
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 20
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 104, 136
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . 116, 147
Jump Starting - North America . . . . . . . . . . . 253
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 234 Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 98
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 97
Exterior Lighting Battery Saver . . . . . . . . 102
Headlamps, Front Turn Signal, and
Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 223
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Malfunction Indicator (Check Engine) . . . 81
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Lane Departure Warning (LDW) . . . . . . . . . . 195
Lane Departure Warning Light . . . . . . . . . . . . 83
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 34
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 61
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Illumination Control . . . . . . . . . . . . . . . . . . . 100
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 79