Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
2 Introduction
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called“Driving and Operating” and
specifically Driver Behavior 0187, Driving
Environment 0187, and Vehicle Design
0 187.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
16 Keys, Doors, and Windows
To replace the cap:1. Position the bottom edge of the cap under the lower edge of the metal
piece (2). The tabs (3) attach to the
metal piece (2) at the positions (1).
2. Rotate the cap upward and install into place.
3. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock from
being forced open. To reset the lock, turn it
to the vertical position with the correct key
fully inserted. Remove the key and insert it
again. If this does not reset the lock, turn
the key halfway around in the cylinder and
repeat the reset procedure.
Power Door Locks
Q: Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the locking of the doors
until five seconds after all doors are closed.
Delayed locking can only be turned on when
the Open Door Anti-Lockout feature has
been turned off.
When
Qis pressed on the power door lock
switch while the door is open, a chime will
sound three times indicating delayed locking
is active.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
82 Instruments and Controls
Instruments and Controls
Controls
Steering Wheel Adjustment . . . . . . . . . . . . 83
Steering Wheel Controls . . . . . . . . . . . . . . . . 83
Heated Steering Wheel . . . . . . . . . . . . . . . . . 83
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Windshield Wiper/Washer . . . . . . . . . . . . . . 83
Rear Window Wiper/Washer . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . 87
Warning Lights, Gauges, and Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . 90
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 93
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Engine Coolant Temperature Gauge . . . . 94
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 95
Airbag Readiness Light . . . . . . . . . . . . . . . . . 95
Passenger Airbag Status Indicator . . . . . . 96
Charging System Light . . . . . . . . . . . . . . . . . 96
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . . . . . . . . . . . . . . . . . . 97 Brake System Warning Light . . . . . . . . . . . 98
Electric Parking Brake Light . . . . . . . . . . . . . 99
Service Electric Parking Brake Light . . . . . 99
Antilock Brake System (ABS) Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Lane Keep Assist (LKA) Light . . . . . . . . . . 100
Vehicle Ahead Indicator . . . . . . . . . . . . . . . 100
Pedestrian Ahead Indicator . . . . . . . . . . . . 100
Traction Off Light . . . . . . . . . . . . . . . . . . . . . 100
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . 101
Traction Control System (TCS)/ StabiliTrak Light . . . . . . . . . . . . . . . . . . . . . . 101
Tire Pressure Light . . . . . . . . . . . . . . . . . . . . . 101
Engine Oil Pressure Light . . . . . . . . . . . . . . 102
Low Fuel Warning Light . . . . . . . . . . . . . . . 102
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 102
High-Beam On Light . . . . . . . . . . . . . . . . . . . 103
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . 103
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 103
Cruise Control Light . . . . . . . . . . . . . . . . . . . 103
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . 104
Information Displays
Driver Information Center (DIC) (Base Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Driver Information Center (DIC) (Uplevel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Head-Up Display (HUD) . . . . . . . . . . . . . . . . 109
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . . . . . . 113 Engine Power Messages . . . . . . . . . . . . . . . 114
Vehicle Speed Messages . . . . . . . . . . . . . . . 114
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . . . . . . . . 114
Universal Remote System
Universal Remote System . . . . . . . . . . . . . . 118
Universal Remote System
Programming . . . . . . . . . . . . . . . . . . . . . . . . 118
Universal Remote System Operation . . . 120
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Instruments and Controls 99
Have the vehicle brake system serviced as
soon as possible.
If the light comes on while driving, pull off
the road and stop carefully. The pedal might
be harder to push, or the pedal may go
closer to the floor. It could take longer to
stop. If the light is still on, have the vehicle
towed for service. SeeTowing the Vehicle
0 311.
{Warning
The brake system might not be working
properly if the brake system warning
light is on. Driving with the brake system
warning light on can lead to a crash.
If the light is still on after the vehicle has
been pulled off the road and carefully
stopped, have the vehicle towed for
service.
Electric Parking Brake Light
MetricEnglish This light comes on when the parking brake
is applied. If the light continues flashing
after the parking brake is released, or while
driving, there is a problem with the Electric
Parking Brake system. A message may also
display in the Driver Information
Center (DIC).
If the light does not come on, or remains
flashing, see your dealer.
Service Electric Parking Brake
Light
This light should come on briefly when the
vehicle is turned on. If it does not come on,
have it fixed so it will be ready to warn if
there is a problem.
If this light stays on or comes on while
driving, there is a problem with the Electric
Parking Brake (EPB). Take the vehicle to a
dealer as soon as possible. In addition to the
parking brake, other safety functions that
utilize the EPB may also be degraded. A message may also display in the Driver
Information Center (DIC). See
Electric Parking
Brake 0209.
Antilock Brake System (ABS)
Warning Light
This warning light should come on briefly
when the vehicle is turned on. If the light
does not come on, have it fixed so it will be
ready to warn if there is a problem.
If the light comes on while driving, safely
stop as soon as it is possible and turn off
the vehicle. Then turn on the vehicle again
to reset the system.
If the ABS warning light stays on, or comes
on again while driving, the vehicle needs
service. A chime may also sound when the
light stays on.
If the ABS warning light is the only light on,
the vehicle has regular brakes, but ABS is
not functioning.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
100 Instruments and Controls
If both the ABS warning light and the brake
system warning light are on, ABS is not
functioning and there is a problem with the
regular brakes. See your dealer for service.
SeeBrake System Warning Light 098.
Lane Keep Assist (LKA) Light
After the vehicle is started, this light turns
off and stays off if LKA has not been turned
on or is unavailable.
If equipped, this light is white if LKA is
turned on, but not ready to assist. This light
is green if LKA is turned on and is ready to
assist.
LKA may assist by gently turning the
steering wheel if the vehicle approaches a
detected lane marking. The LKA light is
amber when assisting.
This light flashes amber as a Lane Departure
Warning (LDW) alert, to indicate that the
lane marking has been crossed. LKA will not assist or alert if the turn signal
is active in the direction of lane departure,
or if LKA detects that you are accelerating,
braking, or actively steering.
See
Lane Keep Assist (LKA) 0237.
Vehicle Ahead Indicator
If equipped, this indicator will display green
when a vehicle is detected ahead and amber
when you are following a vehicle ahead
much too closely.
See Forward Collision Alert (FCA) System
0 229.
Pedestrian Ahead Indicator
If equipped, this indicator will display amber
when a nearby pedestrian is detected in
front of the vehicle.
See Front Pedestrian Braking (FPB) System
0 233.
Traction Off Light
This light comes on briefly while starting
the engine. If it does not, have the vehicle
serviced by your dealer. If the system is
working normally, the indicator light then
turns off.
The traction off light comes on when the
Traction Control System (TCS) has been
turned off by pressing and releasing the
TCS/StabiliTrak/Electronic Stability Control
(ESC) button.
This light and the StabiliTrak OFF light come
on when StabiliTrak/ESC is turned off.
If the TCS is off, wheel speed will be limited
when necessary to protect the driveline
from damage. Adjust driving accordingly.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Infotainment System 141
LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.buick.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options. Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as
——. The call advisor call icon will
be active even if there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous display.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,
if equipped. Select Turn-by-Turn Directions
from the Services tab of the OnStar app to
call an Advisor or select a recent or favorite
destination. Touch the navigation icons to
select home, address or place. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. Touch OK to go back to the
previous menu. An ABS and Guidance or
Navigation Add-On Plan is required. See
www.onstar.com for a coverage map. Services vary by model. Map coverage is
available in the United States, Puerto Rico,
and Canada.
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com/
learn.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the bottom of the
infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy
statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Predictive Navigation.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
186 Driving and Operating
Driving and Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . . . . . . . . . . 187
Driving Environment . . . . . . . . . . . . . . . . . . . 187
Vehicle Design . . . . . . . . . . . . . . . . . . . . . . . . . 187
Driving for Better Fuel Economy . . . . . . . 187
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 187
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 188
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 188
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 188
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 190
Driving on Wet Roads . . . . . . . . . . . . . . . . . 190
Hill and Mountain Roads . . . . . . . . . . . . . . . 191
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 192
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 193
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 193
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 196
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 196
Starting the Engine . . . . . . . . . . . . . . . . . . . . 198
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 198
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 202
Retained Accessory Power (RAP) . . . . . . . 203
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 203Shifting out of Park . . . . . . . . . . . . . . . . . . . 204
Parking over Things That Burn . . . . . . . . 204
Extended Parking . . . . . . . . . . . . . . . . . . . . . 204
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 204
Running the Vehicle While Parked . . . . . 205
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 205
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 207
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 207
Brakes
Electric Brake Boost . . . . . . . . . . . . . . . . . . . 208
Antilock Brake System (ABS) . . . . . . . . . . 208
Electric Parking Brake . . . . . . . . . . . . . . . . . 209
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 210
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Adaptive Cruise Control (Camera) . . . . . . 214
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 223 Assistance Systems for Parking or
Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Assistance Systems for Driving . . . . . . . . 229
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Automatic Emergency Braking (AEB) . . . 232
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 235
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 235
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . 237
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 239
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 239
Fuels in Foreign Countries . . . . . . . . . . . . . 239
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 239
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 239
Filling a Portable Fuel Container . . . . . . . 241
Trailer Towing
General Towing Information . . . . . . . . . . . 241
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 245
Towing Equipment . . . . . . . . . . . . . . . . . . . . 248
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 249
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Driving and Operating 189
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the vehicle is
being driven, brake normally but do not
pump the brakes. Doing so could make the
pedal harder to push down. If the engine
stops, there will be some power brake assist
but it will be used when the brake is
applied. Once the power assist is used up, it
can take longer to stop and the brake pedal
will be harder to push.
Steering
Electric Power Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
(Continued)
Caution (Continued)
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
The vehicle has electric power steering.
It does not have power steering fluid.
Regular maintenance is not required.
If power steering assist is lost due to a
system malfunction, the vehicle can be
steered, but may require increased effort.
If the steering assist is used for an extended
period of time while the vehicle is not
moving, power assist may be reduced. If the steering wheel is turned until it
reaches the end of its travel and is held
against that position for an extended period
of time, power steering assist may be
reduced.
Normal use of the power steering assist
should return when the system cools down.
See your dealer if there is a problem.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
.Wait until the vehicle is out of the curve
before accelerating gently into the
straightaway.
Steering in Emergencies
.There are some situations when steering
around a problem may be more effective
than braking.
.Holding both sides of the steering wheel
allows you to turn 180 degrees without
removing a hand.
.The Antilock Brake System (ABS) allows
steering while braking.