2021 BUICK ENCORE GX Service manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
198 Driving and Operating
the vehicle in Service Mode. The instruments
and audio systems will operate when the
vehicle is on, but the vehicle will not be able
to be driven. The engine will not start in
Service Mode. Press the button again to turn
the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start in any
other position. To restart the engine when
the vehicle is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0249.
Gasoline Engine Starting Procedure
1. With the Keyless Access system, the
Remote Keyless Entry (RKE) transmitter
must be in the vehicle. Press ENGINE
START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, a Driver Information
Center (DIC) will display a message. See
Remote Keyless Entry (RKE) System
Operation 07
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down. 2. If the engine does not start after five to
10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
press ENGINE START/ STOP. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, release the accelerator.
If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.Stop/Start System
The Stop/Start system will shut off the
engine to help conserve fuel. It has
components designed for the increased
number of starts.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
204 Driving and Operating
parking brake and then shift into P (Park).
To find out how, seeShifting Into Park
0 203 listed previously.
If torque lock does occur, the vehicle may
need to be pushed uphill by another vehicle
to relieve the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
To shift out of P (Park): 1. Apply the brake pedal.
2. Turn the ignition on.
3. Press the shift lever button.
4. Move the shift lever.
If you still are unable to shift out of
P (Park): 1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button again.
3. Move the shift lever.
If you still cannot move the shift lever from
P (Park), see your dealer for service.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
See Shifting Into Park 0203 and
Engine Exhaust 0204.
If the vehicle is left parked and running with
the RKE transmitter outside the vehicle, it
will continue to run for up to 20 minutes.
If the vehicle is left parked and running with
the RKE transmitter inside the vehicle, it will
continue to run for up to 60 minutes.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is taken
out of P (Park) while it is running.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage.
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed. (Continued)

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
206 Driving and Operating
Caution (Continued)
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 193
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral)
with the engine running at high speed
may damage the transmission. The
repairs would not be covered by the
vehicle warranty. Be sure the engine is
not running at high speed when shifting
the vehicle.
Caution
A transmission hot message may display
if the automatic transmission fluid is
too hot.
Driving under this condition can damage
the vehicle. Stop and idle the engine to
cool the automatic transmission fluid.
This message clears when the
transmission fluid has cooled sufficiently.
D : This position is for normal driving.
If more power is needed for passing, press
the accelerator pedal down.
Caution
If the vehicle does not shift gears, the
transmission could be damaged. Have the
vehicle serviced right away.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission.
The repair will not be covered by the
vehicle warranty. If the vehicle is stuck,
do not spin the tires. When stopping on
a hill, use the brakes to hold the vehicle
in place.
L : Allows the driver to select the range of
gear positions. See Manual Mode0207.
Operating Modes
The transmission may operate in a lower
gear than normal to improve vehicle
performance. The engine speed may be
higher and there may be an increase in
noise during the following conditions:
.When climbing a grade.
.When driving downhill.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Driving and Operating 209
Electric Parking Brake
The Electric Parking Brake (EPB) can always
be applied, even if the vehicle is off. In case
of insufficient electrical power, the EPB
cannot be applied or released. To prevent
draining the battery, avoid unnecessary
repeated cycles of the EPB.
The system has a red parking brake status
light and an amber service parking brake
warning light. SeeElectric Parking Brake
Light 099 and
Service Electric Parking Brake Light 099.
There are also parking brake-related Driver
Information Center (DIC) messages. Before leaving the vehicle, check the red
parking brake status light to ensure that the
parking brake is applied.
EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Pull the EPB switch momentarily.
The red parking brake status light will flash
and then stay on once the EPB is fully
applied. If the red parking brake status light
flashes continuously, the EPB is only
partially applied or there is a problem with
the EPB. A DIC message will display. Release
the EPB and try to apply it again. If the
light does not come on, or keeps flashing,
have the vehicle serviced. Do not drive the
vehicle if the red parking brake status light
is flashing. See your dealer.
If the amber service parking brake warning
light is on, pull the EPB switch. Continue to
hold the switch until the red parking brake
status light remains on. If the amber service
parking brake warning light is on, see your
dealer. If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pulled. If the switch is
pulled until the vehicle comes to a stop, the
EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or at the request of other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to ACC/ ACCESSORY.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily.
The EPB is released when the red parking
brake status light is off.
If the amber service parking brake warning
light is on, release the EPB by pressing and
holding the EPB switch. Continue to hold the
switch until the red parking brake status
light is off. If either light stays on after
release is attempted, see your dealer.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 221
Curves in the Road
{Warning
On curves, ACC may not detect a vehicle
ahead in your lane. You could be startled
if the vehicle accelerates up to the set
speed, especially when following a vehicle
exiting or entering exit ramps. You could
lose control of the vehicle or crash. Do
not use ACC while driving on an entrance
or exit ramp. Always be ready to use the
brakes if necessary.
{Warning
On curves, ACC may respond to a vehicle
in another lane, or may not have time to
react to a vehicle in your lane. You could
crash into a vehicle ahead of you, or lose
control of your vehicle. Give extra
attention in curves and be ready to use
the brakes if necessary. Select an
appropriate speed while driving in curves.
ACC may operate differently in a sharp
curve. It may reduce the vehicle speed if the
curve is too sharp.
When following a vehicle and entering a
curve, ACC may not detect the vehicle ahead
and accelerate to the set speed. When this
happens, the vehicle ahead indicator will not
appear.
ACC may detect a vehicle that is not in your
lane and apply the brakes.
ACC may occasionally provide an alert and/
or braking that is considered unnecessary.
It could respond to vehicles in different lanes or stationary objects when entering or
exiting a curve. This is normal operation.
The vehicle does not need service.
Other Vehicle Lane Changes
ACC will not detect a vehicle ahead until it
is completely in the lane. The brakes may
need to be manually applied.
Objects Not Directly in Front of Your
Vehicle
The detection of objects in front of the
vehicle may not be possible if:
.The vehicle or object ahead is not within
your lane.
.The vehicle ahead is shifted, not centered,
or is shifted to one side of the lane.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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228 Driving and Operating
Turn off RPA when towing a trailer.
Automatic Parking Assist (APA) with
Braking
If equipped, APA searches for and steers the
vehicle into parallel and perpendicular
parking spots. When using APA, you must
still shift gears, while the system applies the
brakes and accelerator. A display and
audible beeps help to guide parking
maneuvers.
Do not use APA when towing a trailer.
{Warning
APA may not detect objects in the
parking space, objects that are soft or
narrow, objects high off the ground such
as flatbed trucks, objects below ground
level such as large potholes, or moving
objects (e.g. pedestrians). Always verify
that the parking space is appropriate for
parking a vehicle. APA does not respond
to changes in the parking space, such as
movement of an adjacent vehicle, or a
person or object entering the parking
space. APA does not detect or avoid(Continued)
Warning (Continued)
traffic that is behind or alongside of the
vehicle. Always be prepared to stop the
vehicle during the parking maneuver.
Press switch
Oon the center console to
enable the system to search for a parking
space that is large enough and within 1.5 m
(5 ft) of the vehicle. The vehicle speed must
be below 30 km/h (18 mph). The system
cannot:
.Detect whether it is a legal parking space.
.Park exactly lined up with the vehicle
next to it if the spot is approached at an
angle or if the parking space is angled.
.Park exactly centered in a spot that is
marked too large.
.Always detect short curbs.
When enabled, APA searches for parallel
parking spaces to the right of the vehicle. To
search for a parking space to the left, turn
on the left turn signal or, if available,
change the side selection in the
infotainment display. To switch the parking mode between
parallel and perpendicular, touch icons on
screen during the search process or,
if available, change the parking mode in the
infotainment display.
After completely passing a large enough
space, an audible beep occurs.
A red stop symbol and a shift to reverse
message are displayed.
If the vehicle is in R (Reverse), but does not
steer into the expected space, this may be
because the system is maneuvering the
vehicle into a previously detected space. The
APA system does not need service.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 231
rapidly, the HUD with the integrated RLAD
can display red spots reflected in the
windshield.
If Head-Up Display (HUD) is equipped and
the screen is open, when your vehicle
approaches another detected vehicle too
rapidly, the HUD can display indicator on
the screen as the FCA display.
Also, eight rapid high-pitched beeps will
sound from the front. When this Collision
Alert occurs, the brake system may prepare
for driver braking to occur more rapidly
which can cause a brief, mild deceleration.
Continue to apply the brake pedal as
needed. Cruise control may be disengaged
when the Collision Alert occurs.Tailgating Alert
The vehicle ahead indicator will display
amber when you are following a vehicle
ahead too closely.
Selecting the Alert Timing
The Collision Alert control is on the steering
wheel. Press
[to set the FCA timing to
Far, Medium, or Near. The first button press
shows the current setting on the DIC.
Additional button presses will change this
setting. The chosen setting will remain until
it is changed and will affect the timing of
both the Collision Alert and the Tailgating
Alert features. The timing of both alerts will
vary based on vehicle speed. The faster the
vehicle speed, the farther away the alert will
occur. Consider traffic and weather
conditions when selecting the alert timing.
The range of selectable alert timings may
not be appropriate for all drivers and driving
conditions. If your vehicle is equipped with Adaptive
Cruise Control (ACC), changing the FCA
timing setting automatically changes the
following gap setting (Far, Medium,
or Near).
Following Distance Indicator
The following distance to a moving vehicle
ahead in your path is indicated in following
time in seconds on the Driver Information
Center (DIC). See
Driver Information Center
(DIC) (Base Level) 0104 or
Driver Information Center (DIC) (Uplevel)
0 107. The minimum following time is
0.5 seconds away. If there is no vehicle
detected ahead, or the vehicle ahead is out
of sensor range, dashes will be displayed.
Unnecessary Alerts
FCA may provide unnecessary alerts for
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.

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Driving and Operating 233
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled through vehicle
personalization. See “Collision/Detection
Systems” underVehicle Personalization
0 114.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert, or if the vehicle has ACC to Off,
when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or windshield is
not clean.
.Heavy rain or snow is interfering with
object detection.
.There is a problem with the StabiliTrak/
Electronic Stability Control (ESC) system. The AEB system does not need service.
Front Pedestrian Braking (FPB)
System
If equipped, the FPB system may help avoid
or reduce the harm caused by front-end
crashes with nearby pedestrians when
driving in a forward gear. FPB displays an
amber indicator,
~, when a nearby
pedestrian is detected ahead. When
approaching a detected pedestrian too
quickly, FPB provides a red flashing alert on
the windshield and rapidly beeps. FPB can
provide a boost to braking or automatically
brake the vehicle. This system includes
Intelligent Brake Assist (IBA), and the
Automatic Emergency Braking (AEB) system
may also respond to pedestrians. See
Automatic Emergency Braking (AEB) 0232.
The FPB system can detect and alert to
pedestrians in a forward gear at speeds
between 8 km/h (5 mph) and 80 km/h
(50 mph). During daytime driving, the
system detects pedestrians up to a distance
of approximately 40 m (131 ft). During
nighttime driving, system performance is
very limited.
{Warning
FPB does not provide an alert or
automatically brake the vehicle, unless it
detects a pedestrian. FPB may not detect
pedestrians, including children:
.When the pedestrian is not directly
ahead, fully visible, or standing
upright, or when part of a group.
.Due to poor visibility, including
nighttime conditions, fog, rain,
or snow.
.If the FPB sensor is blocked by dirt,
snow, or ice.
.If the headlamps or windshield are not
cleaned or in proper condition.
Be ready to take action and apply the
brakes. For more information, see
Defensive Driving 0188. Keep the
windshield, headlamps, and FPB sensor
clean and in good repair.
FPB can be set to Off, Alert, or Alert and
Brake through vehicle personalization. See
“Collision/Detection Systems” underVehicle
Personalization 0114.