Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Infotainment System 173
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM
Satellite Radio.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an“XL” preceding the channel name.
Channel blocking is available for SiriusXM
Satellite Radio receivers by notifying
SiriusXM:
.USA Customers —See www.siriusxm.com
or call 1-888-601–6296.
.Canada Customers —See
www.siriusxm.ca or call 1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the SiriusXM
Satellite Radio System or that support the
SiriusXM website, the Online Service or any
of its content. Furthermore, the AMBER voice
compression software included in this
product is protected by intellectual property
rights including patent rights, copyrights,
and trade secrets of Digital Voice
Systems, Inc.
General Requirements: 1. A License Agreement from SiriusXM is
required for any product that
incorporates SiriusXM Technology and/or
for use of any of the SiriusXM marks to
be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Canadian
Satellite Radio Inc. (operating as SiriusXM
Canada).
TouchSense Technology and TouchSense
System 1000 Series Licensed from
Immersion Corporation. TouchSense System
1000 protected under one or more of the
U.S. Patents at the following address
www.immersion.com/patent-marking.html
and other patents pending. Bose
Bose AudioPilot and Bose Centerpoint
surround are registered trademarks of Bose
Corporation in the U.S. and other countries.
HD Radio Technology
HD Radio Technology manufactured under
license from iBiquity Digital Corporation. U.S.
and Foreign patents. HD Radio and the HD,
HD Radio, and
“Arc”logos are proprietary
trademarks of iBiquity Digital Corp.
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
Java
Java is a registered trademark of Oracle
and/or its affiliates.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Driving and Operating 217
.The vehicle speed is not being limited
because of a sharp turn.
Increasing Speed While ACC Is at a Set
Speed
If ACC is already activated, do one of the
following:
.Use the accelerator to get to the higher
speed. Briefly press down and release
SET–and release the accelerator pedal.
The vehicle will now cruise at the higher
speed. When the accelerator pedal is
pressed, ACC will not brake because it is
overridden. While overridden, the ACC
indicator will turn blue on the instrument
cluster and Head-Up Display (HUD),
if equipped.
When the accelerator pedal is pressed,
ACC will not brake because it is
overridden. The ACC indicator will turn
blue on the instrument cluster.
.Press and hold RES+ up until the desired
set speed is displayed, then release it.
.To increase vehicle speed in smaller
increments, press RES+ up briefly. For
each press, the vehicle goes about 1 km/h
(1 mph) faster.
.To increase vehicle speed in larger
increments, hold RES+ up. While holding
RES+, the vehicle speed increases to the
next 5 km/h (5 mph) step, then continues
to increase by 5 km/h (5 mph) at a time.
The set speed can also be increased while
the vehicle is stopped.
.If stopped with the brake pedal applied,
press RES+ up until the desired set speed
is displayed.
.If ACC is holding the vehicle at a stop and
there is another vehicle directly ahead,
pressing RES+ up will increase the set
speed.
.Pressing RES+ up when there is no longer
a vehicle ahead or the vehicle ahead is
pulling away and the brake is not applied
will cause the ACC to resume
When it is determined that there is no
vehicle ahead or the vehicle ahead is beyond
the selected following gap, then the vehicle
speed will increase to the set speed.
Reducing Speed While ACC Is at a Set
Speed
If ACC is already activated, do one of the
following:
.Use the brake to get to the desired lower
speed. Release the brake and press SET–
down. The vehicle will now cruise at the
lower speed.
.Press and hold SET– down until the
desired lower speed is reached, then
release it.
.To decrease the vehicle speed in smaller
increments, press SET– down briefly. For
each press, the vehicle goes about 1 km/h
(1 mph) slower.
.To decrease the vehicle speed in larger
increments, hold SET– down. While
holding SET–, the vehicle speed decreases
to the next 5 km/h (5 mph) step, then
continues to decrease by 5 km/h (5 mph)
at a time.
The set speed can also be decreased while
the vehicle is stopped.
.If stopped with the brake applied, press
or hold SET– down until the desired set
speed is displayed.
Selecting the Follow Distance Gap
When a slower moving vehicle is detected
ahead within the selected following gap,
ACC will adjust the vehicle's speed and
attempt to maintain the follow distance gap
selected.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
220 Driving and Operating
.The Traction Control System (TCS) or
StabiliTrak/ESC system has activated or
been disabled.
.There is a fault in the system.
.A DIC message displays to indicate that
ACC is temporarily unavailable.
The ACC indicator will turn white when ACC
is no longer active.
In some cases, when ACC is temporarily
unavailable, regular cruise control may be
used. See “Switching Between ACC and
Regular Cruise Control” in this section.
Always consider driving conditions before
using either cruise control system.
Notification to Resume ACC
ACC will maintain a follow gap behind a
detected vehicle and slow your vehicle to a
stop behind that vehicle.
If the stopped vehicle ahead has driven
away and ACC has not resumed, the vehicle
ahead indicator will flash as a reminder to
check traffic ahead before proceeding. In
addition, three beeps will sound. See “Alert
Type” and“Adaptive Cruise Go Notifier” in
“Collision/Detection Systems” underVehicle
Personalization 0114. When the vehicle ahead drives away, ACC
resumes automatically if the stop was brief.
If necessary, press RES+ up or the
accelerator pedal to resume ACC. If stopped
for more than two minutes or if the driver
door is opened and the driver seat belt is
unbuckled, the ACC automatically applies the
Electric Parking Brake (EPB) to hold the
vehicle. The EPB status light will turn on.
See
Electric Parking Brake 0209. To release
the EPB, press the accelerator pedal.
A DIC warning message may display
indicating to shift to P (Park) before exiting
the vehicle. See Vehicle Messages 0113.
{Warning
If ACC has stopped the vehicle, and if ACC
is disengaged, turned off, or canceled, the
vehicle will no longer be held at a stop.
The vehicle can move. When ACC is
holding the vehicle at a stop, always be
prepared to manually apply the brakes.
{Warning
Leaving the vehicle without placing it in
P (Park) can be dangerous. Do not leave
the vehicle while it is being held at a
stop by ACC. Always place the vehicle in
P (Park) and turn off the ignition before
leaving the vehicle.
ACC Override
If using the accelerator pedal while ACC is
active, the ACC indicator turns blue on the
instrument cluster indicating ACC braking
will not occur. ACC will resume operation
when the accelerator pedal is not being
pressed.
{Warning
The ACC will not automatically apply the
brakes if your foot is resting on the
accelerator pedal. You could crash into a
vehicle ahead of you.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
348 Customer Information
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-200-28425 or
800-466-0818.In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect thisinformation to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
350 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 351
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0140 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Index 359
AudioBluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Auto Stop Stop/Start System . . . . . . . . . . . . . . . . . . . . . 198
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emergency Braking (AEB) . . . . . . . . . . . . . . 232
Headlamp System . . . . . . . . . . . . . . . . . . . . . 123
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 260
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 207
Shift Lock Control Function Check . . . . . . 272
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Avoiding Untrusted Media Devices . . . . . . . . 137
B
Battery Exterior Lighting Battery Saver . . . . . . . . . 127
Load Management . . . . . . . . . . . . . . . . . . . . . 126
Power Protection . . . . . . . . . . . . . . . . . . . . . . . 127
Battery - North America . . . . . . . . . . . . 270, 308
Blade Replacement, Wiper . . . . . . . . . . . . . . . 272
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . 140
Brake
Electric Boost . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Brake (cont'd)
Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 209
System Warning Light . . . . . . . . . . . . . . . . . . 98
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 268
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 268
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Automatic Emergency (AEB) . . . . . . . . . . . 232
Braking System
Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 233
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 196
Bulb Replacement Front Turn Signal and Fog Lamps . . . . . . 276
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 275
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 274
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Headlamps and Sidemarker Lamps . . . . . 275
Taillamps, Turn Signal,
Sidemarker, Stoplamps, and
Backup Lamps . . . . . . . . . . . . . . . . . . . 277, 280
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 299
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 California
Perchlorate Materials Requirements . . . 252
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . 252, 270, 308, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 336
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 204
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 192
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Management System . . . . . . . . . . . . . . . . . . . 80
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 78
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Charging System Light . . . . . . . . . . . . . . . . . . . . 96
Check
Engine Light (Malfunction Indicator) . . . . 97
Child Restraints Infants and Young Children . . . . . . . . . . . . . 62
Lower Anchors and Tethers for
Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Index 365
Passenger Sensing System . . . . . . . . . . . . . . . . .55
Pedestrian Ahead Indicator . . . . . . . . . . . . . . 100
Perchlorate Materials Requirements,California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Phone
Apple CarPlay and Android Auto . . . . . . . 163
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Protection, Battery . . . . . . . . . . . . . . . . . . . . . . 127
Retained Accessory (RAP) . . . . . . . . . . . . . . 203
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 35
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 48
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 348
Problems with Route Guidance . . . . . . . . . . . 152
Program
Courtesy Transportation . . . . . . . . . . . . . . . 344
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 239 Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . 252, 270, 308,
Back Cover
Publication Ordering Information . . . . . . . . 346
R
Radio HD Radio Technology . . . . . . . . . . . . . . . . . . 135
Radio Data System (RDS) . . . . . . . . . . . . . . . . . 135
Radio Frequency Statement . . . . . . . . . . . . . . 347
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . 136
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . .27
Rear Compartment/Storage Panel Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . . . . . . 43
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 224
Rear Window Washer/Wiper . . . . . . . . . . . . . 85
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .27 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 27
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 36
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Recommended Fluids and Lubricants . . . . . . 331
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Recreational Vehicle Towing . . . . . . . . . . . . . . 311
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Remote Keyless Entry (RKE) System . . . . . . . .7
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . 13
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Replacing Airbag System . . . . . . . . . . . . . . . . . . 60
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 347
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 348
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 347
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Retained Accessory Power (RAP) . . . . . . . . . 203
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . . .27
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 190