2021 BUICK ENCORE GX Page 7

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 149
Destination, and Traffic Indicator are
displayed in a panel pinned on the right of
the display.
Navigation Next Turn Maneuver Alert
If the Navigation application is not open
when a near maneuver prompt is given, it is
shown as an alert. Touch the alert to go to
the main navigation view or touch
zto
dismiss the alert.
Repeat Voice Guidance
This symbol indicates the next guidance
maneuver. Touch it to repeat the last
spoken guidance instruction.
Incident Alert (If Equipped)
During active guidance, if the system
determines that there is an incident ahead
but there is not a better route, the system
will play a tone and show a Quick Notice.
This will only show once per incident. Incident Reports (If Equipped)
Incident report icons, along with traffic flow
data, display on the map during both active
and inactive guidance.
End Route
Touch Cancel at the top right corner to end
active guidance and return to inactive
guidance. If active guidance is canceled
before the destination has been reached, a
pop-up option to Resume Trip will appear.
Resume Trip
The trip can be resumed if it was canceled
by touching the Resume Trip pop-up option.
If the system has determined that the
destination has been reached, either because
the arrival view displayed or the destination
has been passed, the Resume Trip option
will not appear.
Favorites
The navigation favorites can have contacts,
addresses, or POIs that have been saved
through the favorite icon on the
details view.
Accessing Favorites
In the Nav application, view the Favorites
list by touching
Hin the search bar along
the top of the Nav map view. If the search
bar is closed, touch
}and selectH.
Saving Favorites
Favorites can be added from a number of
the system’s applications. Touch the
favorites icon to save content as a favorite.
Renaming Navigation Favorites 1. Touch the Settings icon on the Home Page and touch the System tab.
2. Touch Favorites to access the Manage Favorites option.
3. Touch a saved Navigation favorite to access the edit icon. Touch the edit icon
to rename the favorite.
4. Touch Save to store the renamed favorite.
Recents
TouchHto access a list of recent
destinations.

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Recenter Position Icon
Touch the Recenter Position arrow in the
middle of the map view to reset the map to
the current location.
Last Parked Location
The Last Parked Location is the last location
the vehicle engine was turned off. That
location is displayed in the first row of the
Recents list. Touching the last Parked
Location shows the Address Details view to
either save the address or drive to it. The
Last Parked Location can be deleted by
entering the Edit display. Once the Last
Parked Location is deleted, it no longer
appears in the Recents list, unless the
vehicle is started at that location again.
Show POI Icons
To see the POI categories, touch Options,
then touch Show on Map. Up to eight
categories of icons can be selected.Smart POI Icons on Map (If Equipped)
The smart POI icons such as fuel stations
and parking may appear based on time,
location, driver search behavior, driving
conditions, and vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
.Left side: Name and address of the POI.
.Right side:E+ ETE (Estimated Time
Enroute.)
Smart Fuel Station Icons
Fuel station prices are shown if available for
nearby stations when the vehicle is low
on fuel.
Smart Parking Icons
When reaching a densely populated
destination and the system determines that
parking may be limited, the system will attempt to display nearby parking
destinations with pricing information,
if available.
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue can be
reported if the data is not accurate or the
address is incorrect. Touch Report an Issue
near the bottom of the display to access the
issue selection page. Touch one of the
predefined issues on the selection page,
then touch Send. The system will send the
information for analysis.
Search
Touch Search on the infotainment display to
open the search display. It has a search field
entry box, quick category icon shortcuts,
recents icon, favorites icon, and keyboard.
Auto Complete
Enter a partial location in the field entry box
on the search display. Auto complete will
attempt to complete the destination based
on what is being entered. Touch the
suggested item to search.

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Search While in Motion with No Front Seat
Passenger Present
The search display will not allow changes or
text input with the keyboard when the
vehicle is in motion. As a result, a display
showing three rows of the most commonly
used categories appears. Touching the search
box will activate speech recognition.
Search While in Motion with Front Seat
Passenger Present
If the system detects that the front seat
passenger is present with both driver and
passenger seat belts buckled, touching the
search icon will display an alert message
that allows the passenger to search for a
destination as if the vehicle were stopped.
Connected Navigation
Connected Navigation is a subscription
service that enables certain capabilities
within the navigation system, such as
Traffic, Smart Search/Routing, and Predictive
Navigation capabilities. The system will
show an alert when the subscription is
expiring and will ask to renew the plan.
OnStar System
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
into the built-in navigation system.
Touch OnStar Services on the Home Page to
access the OnStar menu. Touch Turn-by-Turn
Directions icon while on the Services tab of
the OnStar menu.
Turn-by-Turn Navigation
If equipped, after touching the Turn-by-Turn
Directions icon, select destinations from
Recents or Favorites. Recents or Favorites
will be empty if this is the first use. To find
new locations, touch OnStar Advisor, Home
Directions, Place Voice Search, or Address
Voice Search.
Lane Guidance
When available, the system will show the
best lane(s) to be in for the next maneuver.
Cancel a Route
If a route is in progress using either the
vehicle navigation system or the
Turn-by-Turn route, and a new route is
requested, the current route in progress will
be canceled.

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Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.buick.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g:
Press to answer incoming calls and start
voice recognition on your connected
Bluetooth mobile device.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0131.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.

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Another way to connect is to touch the
Phones tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see“Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started. 2. Touch the Phone icon on the Home Page
or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Phones at the top of the infotainment display. There is also a
Connect Phones option in the middle of
the Phone display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected. 8. If the vehicle name does not appear on
your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone: 1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.

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3. Touch Phones to access all paired and allconnected cell phones and mobile
devices.
4. Touch the information icon to the right of the cell phone to open the cell
phone’s settings menu.
5. Touch the First to Connect option, to enable the setting for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching the information icon to
the right of the paired cell phone name to
open the phone settings menu. If a cell
phone is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In doing
so, the Secondary Phone will be labeled as
Incoming Calls. This means the mobile
device can only receive calls. The Address
Book of a Secondary Phone will not be
available and hands-free outgoing calls
cannot be placed using this cell phone. If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones
1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile device to
show the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones. 3. Touch the information icon next to the
connected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.

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.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page. 2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Ignore on
the infotainment display
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.

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Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after