Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 1/28/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 33
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Instruments and Controls . . . . . . . . . . . . . . . 82
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Infotainment System . . . . . . . . . . . . . . . . . . . 128
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 180
Driving and Operating . . . . . . . . . . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Customer Information . . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects . . . . . . . . . . . . . . . 347
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Connected Services . . . . . . . . . . . . . . . . . . . . . 355
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE GX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84588301 C Third Printing©2021 General Motors LLC. All Rights Reserved.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Introduction 5
1.Air Vents 0184.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0124.
IntelliBeam System Button (If Equipped).
See Exterior Lamp Controls 0121.
3. Instrument Cluster 090.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC) (Base
Level) 0104 or
Driver Information Center (DIC) (Uplevel)
0 107.
4. Windshield Wiper/Washer 083.
5. Light Sensor. See Automatic Headlamp
System 0123.
Anti-Theft Alarm System. See Vehicle
Alarm System 024.
6. Hazard Warning Flashers 0124.
7. Infotainment Controls. See Overview
0 129.
8. Climate Control Systems 0180.
Dual Automatic Climate Control System
0 182.
Heated Front Seats 040. (If Equipped).
9. Power Outlets 086.
10. Wireless Charging 087 (If Equipped). 11. Auto Stop Disable Switch. See
Stop/Start
System 0198.
All-Wheel Drive Button (If Equipped).
Lane Keep Assist (LKA) 0237 (If
Equipped).
Traction Control/Electronic Stability
Control 0210.
Assistance Systems for Parking or Backing
0 224 (If Equipped).
12. Electric Parking Brake 0209.
13. Shift Lever. See Automatic Transmission
0 205.
14. USB Port 0137.
Auxiliary Jack 0139.
15. ENGINE START/STOP Button. See Ignition
Positions 0196.
16. Steering Wheel Controls 083.
17. Horn 083.
18. Steering Wheel Adjustment 083 (Out
of View).
19. Cruise Control 0212.
Adaptive Cruise Control (Camera) 0214
(If Equipped).
Heated Steering Wheel 083 (If
Equipped). Forward Collision Alert (FCA) System
0
229 (If Equipped).
20. Head-Up Display Controls (HUD) (If Equipped). See Head-Up Display (HUD)
0 109.
21. Hood Release. See Hood0253.
22. Exterior Lamp Controls 0121.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
8 Keys, Doors, and Windows
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. See Vehicle Personalization 0114.
If the driver door is open when
Qis
pressed, and Open Door Anti Lock Out is
enabled through vehicle personalization, all
doors will lock and then the driver door will
immediately unlock. See Vehicle
Personalization 0114. If the passenger door
is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the theft-deterrent
system. See Vehicle Alarm System 024.
K:Press to unlock the driver door. Press
unlock again within five seconds to unlock
all doors. The RKE transmitter can be
programmed to unlock all doors on the first
button press. See Vehicle Personalization
0 114. When remotely unlocking the vehicle
at night the back-up lamps will come on for
about 30 seconds to light your approach to
the vehicle. The turn signal indicators may
flash to indicate unlocking. See Vehicle
Personalization 0114.
Pressing
Kwill disarm the theft-deterrent
system. See Vehicle Alarm System 024.
/:Press and releaseQand then
immediately press and hold
/for at least
four seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle Start 013.
7:Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7for three seconds to sound the panic
alarm. The horn sounds and the turn signal
lamps flash for 30 seconds, or until
7is
pressed again or the vehicle is started.
b: Press twice quickly to open or close
the liftgate.
Press once to stop the liftgate from moving.
Keyless Access Operation
With the Keyless Access system, you can
lock and unlock the doors and access the
liftgate without removing the RKE
transmitter from your pocket, purse,
briefcase, etc. The RKE transmitter should be
within 1 m (3 ft) of the liftgate or door being
opened. The buttons are on the outside door
handles. Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. See
Vehicle
Personalization 0114.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to seating
positions of memory 1 or 2. See Memory
Seats 038.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the driver
door handle, pressing the lock/unlock button
on the driver door handle will unlock the
driver door. If the lock/unlock button is
pressed again within five seconds, all
passenger doors will unlock.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
14 Keys, Doors, and Windows
Starting the Engine Using Remote Start
To start the vehicle:1. Press and release
Qon the RKE
transmitter.
2. Immediately after completing Step 1, press and hold
/until the turn signal
lamps flash. If the vehicle's lights cannot
be seen, press and hold
/for at least
four seconds.
When the vehicle starts, the park lamps will
turn on and remain on as long as the
engine is running. The doors will be locked
and the climate control system will operate
automatically if the vehicle has the
automatic system, or at the same setting as
when the vehicle was last turned off.
With an automatic climate control system
and if equipped with heated seats, the
heated seats turn on during colder outside
temperatures and shut off when the ignition
is turned on.
The rear window defogger and heated
mirrors, if equipped, turn on during colder
outside temperatures and turn off when the
ignition is turned on. After entering the vehicle during a remote
start, press the brake and ENGINE START/
STOP with the transmitter in the vehicle to
drive the vehicle.
If the vehicle is left running, it automatically
shuts off after 15 minutes unless a time
extension has been done.Extending Engine Run Time
To extend the engine run time by
15 minutes, repeat Steps 1 and 2 while the
engine is still running. An extension can be
requested 30 seconds after starting. The
engine run time can only be extended if it is
the first remote start since the vehicle has
been driven. Remote start can be extended
one time.
If the remote start procedure is used again
while the engine is still running, 15 minutes
will be added on for a total of 30 minutes.
For example, if
Qand then/are pressed
again while the engine is still running,
15 minutes will be added on for a total of
30 minutes.
A maximum of two remote starts or remote
start with an extension are allowed between
ignition cycles. After the vehicle's engine has been started
two times using the remote start button or
a start with an extension, the ignition must
be turned on and then back off before the
remote start procedure can be used again.
Canceling a Remote Start
To manually shut off a remote start:
.Press and hold/until the lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
Conditions in Which the Remote Start
Will Not Work
The vehicle cannot be started using the
remote start feature if the RKE transmitter is
in the vehicle, the hood is open, the vehicle
is not in P (Park), the hazard flashers are on,
the vehicle is on, two remote starts or a
start with an extension have been used,
or there is an emission control system
malfunction.
The engine turns off during a remote start if
the coolant temperature gets too high or if
the oil pressure gets low.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
26 Keys, Doors, and Windows
Do not leave the transmitter or device that
disarms or deactivates the theft-deterrent
system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the adjacent lane, you could hit a
vehicle that is driving next to you. Check
the inside mirror or glance over your
shoulder before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Power Mirrors
To adjust a mirror: 1. Press
}or|to choose the driver or
passenger mirror.
2. Press one of the four arrows on the control pad to move the mirror in the
desired direction.
3. Adjust each outside mirror so that a little of the vehicle and the area behind it can
be seen.
4. Press
}or|again to deselect the
mirror. If you do not deselect the mirror,
the mirror adjustment will turn off after
about one minute.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 038.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0235.
Folding Mirrors
Manual Folding Mirrors
(If equipped), the mirrors can be folded
inward by hand to prevent damage when
going through tight maneuvers such as an
automatic car wash. Afterward, fold the
mirror outward by hand to return it to the
original position.
Heated Mirrors
K:Press to heat the mirrors.
See “Rear Window Defogger” underDual
Automatic Climate Control System 0182.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Keys, Doors, and Windows 27
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) return to the original
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The ignition is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To turn this feature on or off, see Vehicle
Personalization 0114.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind the vehicle.
Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.
Automatic Dimming Rearview
Mirror
If equipped, automatic dimming reduces the
glare of headlamps from behind. The
dimming feature comes on when the vehicle
is started.
Rear Camera Mirror
If equipped, this automatic dimming mirror
provides a wide angle camera view of the
area behind the vehicle.
Pull the tab to turn on the display. Push the
tab to turn it off. When off the mirror has
automatic dimming. Adjust the mirror for a
clear view of the area behind the vehicle
while the display is off.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 33
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 33
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Seat Adjustment . . . . . . . . . . . . . . . . . 35
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . 36
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 36
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Heated Front Seats . . . . . . . . . . . . . . . . . . . . . 40
Folding Seatback . . . . . . . . . . . . . . . . . . . . . . . . 41
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . . . . 43
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
How to Wear Seat Belts Properly . . . . . . 44
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 46
Seat Belt Use During Pregnancy . . . . . . . . 48
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . 49
Safety System Check . . . . . . . . . . . . . . . . . . . 49
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . 50 Where Are the Airbags? . . . . . . . . . . . . . . . . 51
When Should an Airbag Inflate? . . . . . . . . 53
What Makes an Airbag Inflate? . . . . . . . . . 54
How Does an Airbag Restrain? . . . . . . . . . 54
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Passenger Sensing System . . . . . . . . . . . . . . 55
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 59
Airbag System Check . . . . . . . . . . . . . . . . . . . 60
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . 60
Infants and Young Children . . . . . . . . . . . . . 62
Child Restraint Systems . . . . . . . . . . . . . . . . 64
Where to Put the Restraint . . . . . . . . . . . . . 65
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . 66
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . . 73
Securing Child Restraints (With the Seat Belt in the Front Seat) . . . . . . . . . . . . . . . . 74
Head Restraints
{
Warning
With head restraints that are not
installed and adjusted properly, there is a
greater chance that occupants will suffer
a neck/spinal injury in a crash. Do not
drive until the head restraints for all
occupants are installed and adjusted
properly.
Front Seats
The vehicle's front seats have adjustable
head restraints in the outboard seating
positions.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
34 Seats and Restraints
Adjust the head restraint so that the top of
the restraint is at the same height as the
top of the occupant's head. This position
reduces the chances of a neck injury in a
crash.
To raise or lower the head restraint, press
the button located on the side of the head
restraint, and pull up or push the head
restraint down, and release the button. Pull
and push on the head restraint after the
button is released to make sure that it is
locked in place.
The front seat outboard head restraints are
not removable.
Rear Seats
The vehicle’s rear seats have adjustable head
restraints in the outboard seating positions.
The height of the head restraint can be
adjusted. Pull the head restraint up to raise
it. Try to move the head restraint to make
sure it is locked in place.
To lower the head restraint, press the
button on the top of the seatback and push
the head restraint down. Try to move the
head restraint after the button is released to
make sure it is locked in place.
Folding the Rear Head Restraint
The head restraint can be folded rearward to
allow for better visibility when the rear seat
is unoccupied.
To fold the head restraint, press the button
on the side of the head restraint.