2021 BUICK ENCLAVE bluetooth

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
Infotainment System 129
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Steering Wheel Controls . . . . . . . . . . . . . . . 131
Using the System . . . . . . . . . . . . . . . . . . . . . . 132
Software Updates . . . . . . . . . . . . . . . . . . . . . . 135
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 135
HD Radio Technology . . . . . . . . . . . . . . . . . . 136
Radio Data System (RDS) . . . . . . . . . . . . . . 137
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 137
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 138
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 138
Audio Players
Avoiding Untrusted Media Devices . . . . . 138
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 142
Navigation
Using the Navigation System . . . . . . . . . . 143
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Navigation Symbols . . . . . . . . . . . . . . . . . . . 146
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 153
Global Positioning System (GPS) . . . . . . . 153
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 153
Problems with Route Guidance . . . . . . . . 154
If the System Needs Service . . . . . . . . . . . 154
Map Data Updates . . . . . . . . . . . . . . . . . . . . 154
Database Coverage Explanations . . . . . . . 155
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 155
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 160
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Apple CarPlay and Android Auto . . . . . . 164
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

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130 Infotainment System
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0191.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by using the infotainment display, the controls on the
center stack, steering wheel controls, and voice recognition.
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0164.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0135.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.

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Infotainment System 131
Release to return to playing speed.
SeeUSB Port 0138 or
Bluetooth Audio 0141.
3.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the
system and trigger this pane to
show a long press is required to
actually power down the system.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
track or strongest station or
channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to return to playing speed. See
USB
Port 0138 or
Bluetooth Audio 0141.
5.SBACK
.BACK may include an arrow or not
next to the icon. Either way, the
function is the same. Press
S
BACK to return to the previous
display in a menu.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Depending on your system, the Home Page
can be set up to have up to four pages with
eight icons per page.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position. 4. To move an application to another page,
drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
Some audio controls can be adjusted at the
steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Pairing and Using a Phone) 0161 or
Bluetooth (Overview) 0160.
i:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.

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SorT:Press the five-way control to go
to the previous or next display in the
instrument cluster.
yorz: Press the five-way control to go
up or down in a list on the instrument
cluster.
V: Press to select a highlighted menu item.
CorB: Press to go to the next or
previous favorite when listening to the
radio. Press to go to the next or previous
track when listening to a media source.
x+ orx– :Press to increase or decrease
the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone) 0161 or
Bluetooth (Overview) 0160.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0143.
Climate
If equipped, touch the Climate icon to
display the Climate main page. See Dual
Automatic Climate Control System 0183.
Wi-Fi Hotspot
Touch the Wi-Fi Hotspot icon to display the
Wi-Fi Hotspot information. See Settings
0 165.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0165.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0164.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0164.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
if equipped, or a compatible mobile device
hotspot. On most mobile devices, activation
of the Wi-Fi hotspot is in the device’s
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.

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Infotainment System 135
Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
0 165 for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from the three most recently used
sources listed at the left side of the display
or touch the More option to display a list of
available sources. Examples of available
sources may include AM, FM, SXM (if
equipped), MyMedia, USB, and Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
Treble, and Surround (if equipped) using the
options on the infotainment display. Fade/Balance :
Touch to adjust by using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SXM (if equipped)
option, press
6or7on the center stack
to search for the previous or next strong
station or channel.
Browsing Stations
Touch the Browse option to list all available
stations or channels. Navigate up and down
through all stations by scrolling the list.
Touch the station or channel you want to
listen to. Touch
Hto save the station or
channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area. Direct Tune
Access Direct Tune by touching the Tune
icon on the infotainment display to bring up
the keypad. Navigate through all frequencies
using the arrows on the right side of the
Direct Tune display. Directly enter a station
or channel using the keypad. When a new
station or channel is entered, the
information about that station or channel
displays on the right side. This information
will update with each new valid frequency.
Touch
Hto save the station or channel as
a favorite.
The keypad will gray out entries that do not
contribute to a valid frequency and will
automatically place a decimal point within
the frequency number.
Touch (X) to delete one number at a time.
Touch and hold (X) to delete all numbers.

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Infotainment System 141
Storing and Recalling Media Favorites
To store media favorites, touch the Browse
menu to display a list of media types.
Touch one of the following Browse options
to save a favorite:
Playlists :Touch
Hnext to any playlist to
store the playlist as a favorite. Touch a
saved favorite to recall a favorite playlist.
The first song in the playlist begins to play.
Artists : Touch
Hnext to any artist to
store the artist as a favorite. Touch a saved
favorite to recall a favorite artist. The first
song in the artist list begins to play.
Songs : Touch
Hnext to any song to store
the song as a favorite. Touch a saved
favorite to recall a favorite song.
Albums : Touch
Hnext to any album to
store the album as a favorite. Touch a saved
favorite to recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any genre to
store the genre as a favorite. Touch a saved
favorite to recall a favorite genre. The first
song of the genre begins to play. Podcasts :
Touch
Hnext to any podcast to
store the podcast as a favorite. Touch a
saved favorite to recall a favorite podcast.
The podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a
favorite audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Auxiliary Jack
This vehicle has an auxiliary input jack in
the center console. Possible auxiliary audio
sources include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do not
plug headphones into the auxiliary input
jack. Set up an auxiliary device while the
vehicle is in P (Park). Connect a 3.5 mm (1/8 in) cable from the
auxiliary device to the auxiliary input jack.
When a device is connected, the system can
play audio from the device over the vehicle
speakers.
If an auxiliary device has already been
connected, but a different source is currently
active, touch More and then touch AUX to
make the source active.
Shuffle and Browse are not available in the
AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
Bluetooth (Pairing and
Using a Phone) 0161 or
Bluetooth (Overview) 0160 for help pairing
a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.

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To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0135.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback. Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.buick.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions.
4G LTE service is available in select markets.
4G LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.buick.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options.

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Infotainment System 159
There are no restrictions if the number of
files and albums is fewer than 12,000. When
the number of files connected to the system
is between 12,000 and 24,000, the content
cannot be accessed directly with one
command like“Play .”
The restriction is that the command “Play
Song” must be spoken first; the system will
then ask for the song name. The reply
command would be to say the name of the
song to play.
Similar limits exist for album content.
If there are more than 12,000 albums, but
fewer than 24,000, the content cannot be
accessed directly with one command like,
“Play .” The command“Play
Album” must first be spoken; the system
will then ask for the album name. The reply
would be to say the name of the album
to play.
Once the number of files has exceeded
approximately 24,000, there is no support
for accessing the songs directly through
voice commands. There will still be access to
the media content by using commands for
playlists, artists, and genres.
The access commands for playlists, artists,
and genres are prohibited after the number
of this type of media exceeds 12,000. The system will provide feedback the first
time voice recognition is initiated if it has
become apparent that any of these limits
are reached during a device initializing
process.
Voice recognition performance will degrade
to some extent based on many factors when
adding large amounts of data to recognize.
If this is the case, perhaps accessing songs
through playlists or artist name would work
better.
Voice Recognition for Navigation (If
Equipped)
“Navigation”
:Begin a dialog to enter
specific destination information.
“Navigation Commands” :Begin a dialog to
enter specific destination information.
“Address” :Begin a dialog to enter a
specific destination address, which includes
the entire address consisting of the house
number, street name, city, state/province,
and country. Do not include the ZIP code.
“Place of Interest” :Begin a dialog to enter
a destination Place of Interest category or
major brand name. The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Navigate to Contact”
:Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
“Take Me Home” :Create a route to a
stored home location.
Voice Recognition for the Phone
“Call ” :Initiate a call to a
stored contact. The command may include
location if the contact has location numbers
stored.
“Call At Home,” “At Work,” “On
Mobile,” or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call ” :Initiate a call
to a cell phone number of seven digits, 10
digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display.