2021 BUICK ENCLAVE battery

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
Vehicle Care 313
.If the vehicle is ready to be towed. Just
as preparing the vehicle for a long trip,
make sure the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the transmission. The
repairs would not be covered by the
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drivetrain
components could be damaged. The
repairs would not be covered by the
vehicle warranty. Do not tow the vehicle
with all four wheels on the ground.
The vehicle is not designed to be towed
with all four wheels on the ground. If the
vehicle must be towed, a dolly should be
used. See the following information on dolly
towing.
Dolly Towing
Driving onto a Dolly 1. Park the vehicle on level ground in front of the dolly and turn the vehicle off.
2. Make sure the parking brake is released.
3. Press and hold ENGINE START/STOP with your foot off the brake for five seconds.
4. Hold the brake pedal and press the parking brake switch for 15 seconds until
the service parking brake light flashes.
5. While the service parking brake light is still flashing, remove your foot from the
brake pedal and release the parking
brake switch.
6. Immediately press and release the parking brake switch again while the
service park brake light is still flashing.
7. Start the vehicle and drive onto the dolly.
8. Place the vehicle in P (Park).
9. Turn off the vehicle.
10. Open the hood.
11. Exit the vehicle and secure the vehicle onto the dolly.
12. Disconnect the negative (–) terminal connector from the 12-volt battery.
13. Close the hood of the vehicle.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
314 Vehicle Care
Removing the Vehicle from a Dolly1. Make sure the vehicle is secured to the dolly.
2. Open the door and open the hood of the vehicle.
3. Connect the negative (-) terminal connector from the 12-volt battery.
4. Press and hold ENGINE START/STOP with your foot off the brake for five seconds.
5. Hold the brake pedal and press the parking brake switch for five seconds
until the parking brake light flashes.
6. Turn the vehicle off.
7. Unsecure the vehicle and remove it from the dolly.
8. Do not drive in Service Mode with the parking brake setTowing the Vehicle from the RearCaution
Towing the vehicle from the rear could
damage it. Also, repairs would not be
covered by the vehicle warranty. Never
have the vehicle towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0331.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
(Continued)

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
328 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 265.
(2) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(3) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced. (5)
Or every five years, whichever comes
first. See Cooling System 0266.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0271.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0273.
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0275.
(10) Replace air conditioning desiccant every
seven years.
Special Application Services
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See "Underbody Maintenance"
in Exterior Care 0314.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
Service and Maintenance 329
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle. Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See
Recommended Fluids and
Lubricants 0331 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.
Lamps
Properly working headlamps, taillamps, and
brake lamps are important to see and be
seen on the road.
.Signs that the headlamps need attention
include dimming, failure to light, cracking,
or damage. The brake lamps need to be
checked periodically to ensure that they
light when braking.
.With a multi-point inspection, your dealer
can check the lamps and note any
concerns.
Shocks and Struts
Shocks and struts help aid in control for a
smoother ride.
.Signs of wear may include steering wheel
vibration, bounce/sway while braking,
longer stopping distance, or uneven
tire wear.
.As part of the multi-point inspection,
trained dealer technicians can visually
inspect the shocks and struts for signs of
leaking, blown seals, or damage, and can
advise when service is needed.
Tires
Tires need to be properly inflated, rotated,
and balanced. Maintaining the tires can save
money and fuel, and can reduce the risk of
tire failure.
.Signs that the tires need to be replaced
include three or more visible treadwear
indicators; cord or fabric showing through
the rubber; cracks or cuts in the tread or
sidewall; or a bulge or split in the tire.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
342 Customer Information
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Buick dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7
liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment.
.Alternative Service:
If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
OnStar 349
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 349
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Additional Information
OnStar Additional Information . . . . . . . . 350
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0142 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
350 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
352 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0256. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,