Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
342 Customer Information
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Buick dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7
liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment.
.Alternative Service:
If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
350 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637843) - 2021 - CRC - 12/9/20
Index 361
Gauges (cont'd)Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights and Indicators . . . . . . . . . . 93
General Information Service and Maintenance . . . . . . . . . . . . . . 322
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Global Positioning System (GPS) . . . . . . . . . . 153
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
Guidance Problems with the Route . . . . . . . . . . . . . . 154
H
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 125
HD Radio Technology . . . . . . . . . . . . . . . . . . . . 136
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 276
Daytime Running Lamps (DRL) . . . . . . . . . 124 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
High-Beam On Light . . . . . . . . . . . . . . . . . . . 108
High/Low Beam Changer . . . . . . . . . . . . . . 123
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 108
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 87
Heated and Ventilated Front Seats . . . . . . . 40
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183, 187
High Voltage Devices and Wiring . . . . . . . . 277
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . 108
High-Speed Operation . . . . . . . . . . . . . . . . . . . 292
Hill and Mountain Roads . . . . . . . . . . . . . . . . 198
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . . 217
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How to Wear Seat Belts Properly . . . . . . . . . 47
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183, 187
I
If the System Needs Service . . . . . . . . . . . . . .154
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 203
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . 105
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . 105
Infants and Young Children, Restraints . . . . 64
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 345
Infotainment System . . . . . . . . . . . . . . . . . . . . 348
Instrument Cluster . . . . . . . . . . . . . . . . . . . . 94, 96
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 129
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Jump Starting - North America . . . . . . . . . . . 309
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 286
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Daytime Running (DRL) . . . . . . . . . . . . . . . . 124
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 122