
Telephone 
  
Telephone 
Introduction 
Applies to: vehicles with telephone 
You can operate various telephone functions easi- 
ly through the MMI in your vehicle. 
Depending on the country and the vehicle equip- 
ment, the following options may be available: 
— Connecting a cell phone with Bluetooth 
— Using two telephones 
— Using the Audi phone box 
  
ZX WARNING 
— Medical experts warn that mobile devices 
can interfere with the function of pacemak- 
ers. Always maintain a minimum distance of 
about 7.9 inches (20 cm) between the mo- 
bile device antennas and the pacemaker. 
— Do not carry the mobile device in a pocket 
directly over the pacemaker when the 
phone is switched on. 
— Switch the mobile device off immediately 
if you suspect it may be interfering with 
the pacemaker. 
— Do not use the voice recognition system* 
=> page 26 in emergencies because your 
voice may change in stressful situations. The 
system may take longer to dial the number 
or may not be able to dial it at all. Dial the 
emergency number manually. 
— Switch your mobile device off in areas where 
there is a risk  of an explosion. These loca- 
tions are not always clearly marked. This 
may include gas stations, fuel and chemical 
storage facilities or transport vehicles, or lo- 
cations where fuel vapors (such as propane 
or gasoline vapor in vehicles or buildings), 
chemicals or large quantities of dust parti- 
cles (such as flour, sawdust or metal) may 
be present in the air. This also applies to all 
other locations where you would normally 
turn your vehicle engine off. 
— The demands of traffic require your full at- 
tention. Always read the chapter > page 19, 
Traffic safety information. 
      
162 
@) Note 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=> page 173. 
@) Tips 
— The Bluetooth connection range is limited 
to inside the vehicle. 
—Aselection of supported Bluetooth devices 
can be found in the database for tested mo- 
bile devices at www.audi.com/bluetooth. 
Setup 
Connecting a mobile phone via Bluetooth 
Applies to: vehicles with telephone 
Requirement: the vehicle must be stationary and 
the ignition must be switched on. The Bluetooth 
settings must be open on your mobile device dur- 
ing the connection setup. The mobile device to be 
connected must not be actively connected to any 
other Bluetooth device. The MMI must only be 
connected to one mobile device. 
> Enable the Bluetooth function and visibility on 
the MMI = page 213 and the mobile phone. 
> Applies to: MMI: Select on the home screen: 
PHONE. 
> Follow the system instructions.  The  available 
Bluetooth devices will be displayed after sever- 
al seconds. 
> Press on the desired mobile device in the list of 
displayed Bluetooth devices. 
> To update the list, press OQ. 
A PIN for a secure Bluetooth connection will be 
generated. 
> Confirm the PIN on your mobile device. 
> Follow the system instructions. 
> Pay attention to any other system prompts on 
the MMI and on your cell phone. 
After connecting successfully 
The cell phone contacts are automatically loaded 
in the MMI. This process can take several mi- 
nutes, depending on the number of contacts. 
Depending on your cell phone and the connection 
type, you can  use  the following functions:  

8W1012721BC 
Telephone 
  
Handsfree 
Requirement: your cell phone  must be connected 
to the MMI via a Bluetooth Hands Free Profile 
(Bluetooth HFP). 
You can use  the hands-free system. You can make 
calls using the antenna on your mobile device. 
Sending and  receiving messages 
See > page 170. 
@ Tips 
— Pay attention to any system prompts dis- 
played on your mobile device or the MMI, 
for example if the system should connect 
automatically in the future. Depending on 
the mobile device, you may need to down- 
load contacts and confirm access to your 
messages separately. 
— You can also search for the MMI on your mo- 
bile device using the Bluetooth device 
search. 
— You only have to pair your device one time. 
Bluetooth devices that are already paired 
automatically connect to the MMI when the 
Bluetooth function is switched on, when 
they are within  range, and when the ignition 
is switched on. The last connected mobile 
device is given first priority. 
— You can manage additional settings for con- 
nected mobile devices in the Connected de- 
vices menu > page 214. 
— When leaving the vehicle, the Bluetooth 
connection to the mobile device will auto- 
matically disconnect. Depending on your 
mobile device, phone calls in progress may 
be automatically redirected from the MMI 
to your mobile device so that you can con- 
tinue the call on your phone. 
Using two telephones 
Applies to: vehicles with telephone, and Audi phone box 
You can connect two mobile phones to the MMI 
at the same time using the Bluetooth HFP, for ex- 
ample a business phone and a private phone. You 
can be reached in your vehicle through both mo- 
bile phones. 
Applies to: mobile devices with Bluetooth Mes- 
sage Access Profile (MAP): You can send and re- 
ceive messages with both mobile devices 
=> page 170. 
Connecting another mobile device 
Requirement: a mobile device must be connected 
to the MMI. The vehicle must be stationary and 
the ignition must be switched on. The Bluetooth 
settings must be open on your mobile device dur- 
ing the connection setup. The mobile device to be 
connected must not be actively connected to any 
other Bluetooth device. 
> Enable the Bluetooth function and visibility on 
the MMI = page 213 and the mobile phone. 
> Applies to: MMI: Select on the home screen: 
PHONE > (°, or 
>» Applies to: MMI: Select on the home screen: 
SETTINGS > Connected devices > Telephone 1 
or Telephone 2 > New connection. 
> Follow the system instructions.  The  available 
Bluetooth devices will be displayed after sever- 
al seconds. 
> Press on the desired mobile device in the list of 
displayed Bluetooth devices. 
> To update the list, press O. 
A PIN for a secure Bluetooth connection will be 
generated. 
> Confirm the PIN on your mobile device. 
> Follow the system instructions. 
> Pay attention to any other system prompts on 
the MMI and on your cell phone. 
After connecting successfully 
See > page 162, After connecting successfully. 
Switching between two mobile devices 
Requirement: phone 1 and phone 2 must be con- 
nected to the MMI. 
> Applies to: MMI: Select on the home screen: 
PHONE > <1. 
@) Note 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=> page 173. 
163  

8W1012721BC 
Telephone 
  
— You MUST cease operating this device im- 
mediately if requested by ISED or a licensed 
wireless service provider. 
— WARNING: £911 location information may 
not be provided or may be inaccurate for 
calls served by using this device. 
@) Tips 
The system complies with United States FCC 
regulations and ISED regulations > page 284. 
Making phone calls using the exterior 
enter) 
Applies to: vehicles with Audi phone box 
With the Audi phone box, you can make calls us- 
ing the exterior antenna on the vehicle. Using the 
external antenna helps when there is a low signal 
and also provides better reception quality. 
Requirement: the ignition must be switched on. 
> To make phone calls through the vehicle's exte- 
rior antenna using your mobile device, lay your 
device on the phone symbol @) > page 164, 
fig. 134 in the center of the Audi phone box 
with the display facing up. 
eT cliem aCe a me ema Beh) mills 
Applies to: vehicles with Audi phone box 
You can charge your mobile device using a special 
USB adapter with the Audi phone box 
=> page 202. 
Requirement: the ignition must be switched on. 
> To charge your mobile device via USB, connect it 
to the USB input @ > page 164, fig. 134. 
@ Tips 
— You can purchase a USB  adapter from an au- 
thorized Audi dealer or authorized Audi 
Service Facility, or at specialty stores. 
— Audi recommends using Audi Genuine Ac- 
cessories. Audi has verified their reliability, 
safety, and suitability. 
Charging a mobile device wirelessly 
Applies to: vehicles with  Audi phone box 
You can charge your mobile device wirelessly us- 
ing the Audi phone box. 
Requirement: the ignition must be switched on. 
Your mobile device must meet the Qi standard. 
> Make sure that the wireless charging function is 
switched on: 
> Applies to: MMI: Select on the home screen: 
SETTINGS > General > Reminder signal and 
mobile device charging. 
> Switch the Mobile device wireless charging 
function on. 
> To charge your mobile device wirelessly, lay it 
on the @ symbol @ © page 164, fig. 134 in the 
center of the Audi phone box  with the display 
facing up. 
  
Z\ WARNING 
— The mobile device may become hot during 
wireless charging. Pay attention to the tem- 
perature of your mobile device and be care- 
ful when removing it from the Audi phone 
box. 
— An alternating magnetic field is used for 
wireless charging. Maintain a minimum dis- 
tance of approximately 2.4 inches (6 cm) to 
the Audi phone box charging plate. The 
thresholds for prolonged exposure at this 
distance comply with ICNIRP1998. There- 
fore, interactions such as irritation of senso- 
ry organs, malfunctions of active implants 
(such as pacemakers, infusion pumps, or 
neurostimulators) or effects on passive im- 
plants (such as prosthetic limbs) is highly 
unlikely. If you have an implant,  consult a 
medical specialist if you have any questions. 
You can also switch the function for wireless 
charging in the Audi phone box on and off. 
You can continue to charge your mobile de- 
    
vice using a cable connection. 
  
(i) Tips 
— The maximum charging output is 5 W. 
—The charging time and temperature will vary 
depending on the mobile device being used. 
165  

Telephone 
  
Mobile device reminder signal 
Applies to: vehicles with Audi phone box 
When the device reminder signal is switched on, 
you will be notified  that your mobile device is still 
in the Audi phone box when you leave the vehicle. 
Requirement: your mobile device must be located 
in the Audi phone box (if Qi-capable) or connect- 
ed to the Audi music interface with a USB adapt- 
er, and the Audi smartphone interface must be 
active or your iPhone must be connected to the 
MMI via Bluetooth and charging using a USB 
adapter connected to the Audi music interface. 
> Applies to: MMI: Select on the home screen: 
SETTINGS > General > Reminder signal and 
mobile device charging. 
The following settings may be available, depend- 
ing on vehicle equipment: 
— Signal  tone 
— Off 
Spoken cue 
this setting is switched on at the factory. 
Mobile device notes: reminder, charge level 
When this function is switched on, the charge 
status of your mobile device is displayed. You will 
also be reminded not to forget your mobile de- 
vice when Leaving the vehicle. 
Using the telephone 
Accessing the telephone functions 
Applies to: vehicles with telephone 
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Fig. 135 Center display: selection menu 
Requirement: a mobile device must be connected 
to the MMI. 
166 
    
> Applies to: MMI: Select on the home screen: 
PHONE. 
The following phone functions will be available: 
@ Search 
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()! Favorites! eee ss cee ss ears se Pes 167 
@ Contacts ..................00. 167 
MEY! Voicemail. csiciss .  csesese s  sxsxece v  = 208 168 
© Dial phone number ............ 168 
@ Switch telephones ............. 169 
Managing call lists 
Applies to: vehicles with telephone 
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Albinson, Mary (2) 
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001718765432 (1) 
Fig. 136 Center display: call list 
Opening call lists using the MMI 
> Applies to: MMI: Select on the home screen: 
PHONE > Call list. 
Opening call lists using the multifunction 
steering wheel 
> Select in the instrument cluster: Telephone tab 
> ) button > Call list. 
Possible call list symbols: 
Missed calls 
Dialed numbers 
Accepted calls 
Editing a telephone number 
Display business card ........... 168 
QOOOCLO Number of interactions with a con- 
tact 
If more than one interaction with a contact or 
number has taken place, the last one is displayed 
in the form of an arrow @),  @), or @). 
Press and hold a contact or a phone number in 
the list until the Options menu appears.  

8W1012721BC 
Telephone 
  
Depending on your mobile device, the following 
options may be available: 
— Store as favorite > page 167. 
— Send text message > page 170. 
— Send e-mail > page 171. 
Edit number 
Edit a phone number before dialing it. 
Show history 
Requirement: you must have had more than one 
interaction with a contact. 
All interactions with a contact or a number are 
displayed. 
Managing favorites 
Applies to: vehicles with telephone 
You can store contacts for all connected mobile 
devices as shortcuts in the favorites list. 
Selecting favorites using the MMI 
> Applies to: MMI: Select on the home screen: 
PHONE > Favorites. 
Opening favorites using the multifunction 
steering wheel 
> Select in the instrument cluster: Telephone tab 
> 2) button > Favorites. 
Storing favorites 
> Press YY page 168 in the business card, or 
> Press Store as favorite in the options 
=> page 166. 
Deleting favorites 
> Press W © page 168 in the business card, or 
> Select: Favorites > Z > one or multiple favor- 
ites or Select all > Delete > (Done). 
@) Tips 
The favorites can only be edited via the MMI. 
Managing the directory 
Applies to: vehicles with telephone 
You can manage up to four directories in the 
MMI. 
Requirement: a mobile device must be connected 
to the MMI. 
Opening the directory 
> Applies to: MMI: Select on the home screen: 
PHONE > Contacts. 
The contacts will be displayed. You can change 
the sort order > page 170, Sort order. 
Deleting imported contacts 
Requirement: you must have imported at least 
one contact > page 170. 
> Select: Contacts > Z > one or more text mes- 
sages > Delete > (Done). The imported contacts 
are deleted. 
Directory options 
> Press and hold a contact in the directory until 
the Options menu appears. 
Depending on your mobile device, the following 
options may be available: 
— Store as favorite > page 167. 
— Send contact: you can select Text message or 
E-mail > page 170. 
— Send text message > page 170. 
— Send e-mail > page 171. 
i) Tips 
— Pay attention to any synchronization 
prompts on your mobile device when down- 
loading contacts. 
— The contacts from the mobile device may 
not be transferred in alphabetical order. If 
there are too many entries, contacts with 
different first letters may be missing in the 
MMI. 
— Only the contacts from the active connected 
mobile device are displayed. 
— The contacts in the local MMI memory are 
always visible and can be accessed by other 
users. 
— After switching off the ignition and exiting 
the vehicle, the mobile device directory will 
be loaded when the MMI is started  again if 
the mobile device is within range and the 
167 
>  

Telephone 
  
Switch telephones: the device name of the avail- 
able mobile device is displayed. You can switch 
the phone by pressing the button. 
Ringtone and volume settings 
— Ringtone and message volume: you can adjust 
the volume using the slider. 
— Ringtone: select a ringtone from the list. 
— Microphone input level: you can adjust the in- 
put level of the microphone using the slider. 
Data module serial number (IMEI) 
Applies to: vehicles with  data module 
The serial number (IMEI) will be displayed. 
Directory settings 
Applies to: vehicles with telephone 
> Applies to: MMI: Select on the home screen: 
PHONE > Contacts > ©. 
Switching between two mobile devices 
Requirement: telephone 1 and telephone 2 must 
be connected. 
Switch telephones: the device name of the avail- 
able mobile device is displayed. You can switch 
the phone by pressing the button. 
The directory for the selected phone will be dis- 
played. 
Hide grayed-out contacts 
When this function is switched on, contacts that 
have no phone numbers stored for them will be 
hidden. 
Sort order 
You can sort the contacts by Last name or First 
name. 
Download contacts 
Requirement: a mobile device must be connected 
to the MMI. 
To update the contacts in the MMI, you can man- 
ually download your mobile device contacts. De- 
pending on the mobile device, you may need to 
disconnect and reconnect the Bluetooth connec- 
tion to update the contacts. 
170 
Importing contacts 
Requirement: a USB  storage device must be con- 
nected to the Audi music interface > page 202. 
The USB storage device contains contacts in the 
vCard format (.vcf). They must not be located in 
sub-folders. 
Applies to MMI: Select: Import contacts > Search 
for import data > USB device 1/USB device 2 > 
desired contacts or Select all contacts > Start 
import. 
G) Tips 
—The imported contacts are stored in the lo- 
cal MMI memory. 
— There should be no other files or folders on 
the storage medium containing the contacts 
to be imported. 
— Apple devices and MTP devices (such as 
smartphones) are not recognized as USB 
storage devices. 
Messages 
Text messages 
Applies to: vehicles with telephone 
Requirement: your mobile device must be con- 
nected to the MMI via Bluetooth Message Access 
Profile (Bluetooth MAP). 
> Applies to: MMI: Select on the home screen: 
MESSAGES > (:) > e-mail (phone 1)/e-mail 
(phone 2)*. 
The following functions are available: 
— New text message* 
— Inbox 
— Sent 
— Outbox* 
— Drafts* 
— Deleted 
User defined* 
If necessary, user-defined folders will be copied 
to your mobile device. 
Message options 
Press ona text message.  

8W1012721BC 
Telephone 
  
Depending on the country, the following options 
may be available: 
— Read out 
— Reply 
— Forward 
— More 
To switch between messages, press < or >. 
Press More. Depending on your mobile device 
and the selected mailbox, additional  options may 
be available: 
— Call 
— Forward 
— Navigate 
— Extract numbers 
— Send again 
Settings 
Press 2}. 
New text message notification 
When the function is switched on, an envelope 
in the MMI status bar will indicate when there is 
a new text message. 
G) Tips 
Only new received messages may be displayed 
depending on your mobile device. 
Applies to: vehicles with telephone 
Requirement: your mobile device must be con- 
nected to the MMI via Bluetooth Message Access 
Profile (Bluetooth MAP). 
> Applies to: MMI: Select on the home screen: 
MESSAGES > (©) > e-mail (phone 1)/e-mail 
(phone 2)*. 
The following functions are available: 
— New e-mail 
— Inbox 
— Sent 
— Outbox 
— Drafts* 
— Deleted* 
User defined* 
If necessary, user-defined folders will be copied 
to your mobile device. 
Message options 
Press on  an e-mail. 
Depending on the country, the following options 
may be available: 
— Read out 
— Reply 
— Reply all 
— Forward 
— More 
To switch between messages, press < or >. 
Press More. Depending on your mobile device 
and the selected mailbox, additional options may 
be available: 
— Call 
— Forward 
— Extract e-mail 
— Navigate 
— Extract numbers 
— Show all recipients 
— Send again 
Settings 
Press 2}. 
New e-mail notification 
When the function is switched on, an envelope 
in the MMI status bar will indicate when there is 
a new e-mail. 
@) Note 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
= page 173. 
171  

8W1012721BC 
Audi connect 
  
Audi connect 
General information 
Applies to: vehicles with Audi connect 
Depending on the country and the vehicle equip- 
ment, the following  functions may be available: 
— Audi connect Infotainment 
— Audi connect vehicle control 
  
ZA WARNING 
—To reduce the risk of an accident, only use 
Audi connect services and the Wi-Fi hotspot 
only if the traffic situation permits it. Read 
and follow the guidelines provided in 
= page 19, Traffic safety information. 
— It is only safe to use tablets, laptops, mobile 
devices and other similar devices when the 
vehicle is stationary because, like all loose 
objects, they could be thrown around the in- 
side of the vehicle in a crash and cause seri- 
ous injuries. Store these types of devices se- 
curely while driving. Also read the warnings 
in the chapter > page 71. 
      
() Note 
— The connection costs of Audi connect Info- 
tainment services are included in the price 
of Audi connect Infotainment during the 
subscription period with some exceptions. 
Please note that there may be additional 
charges when using some services. For ex- 
ample, this applies to online radio/ 
podcasts, additional online data, or for In- 
ternet connections and services that use  the 
Wi-Fi hotspot. Depending on the country, 
data plans may need to be purchased for 
these Internet connections and services 
= page 177. For additional information, see 
my.audi.com. 
— In certain situations, the Wi-Fi hotspot data 
connection may be established as a replace- 
ment for the SIM card on your Wi-Fi device. 
This feature depends on the configuration 
of your Wi-Fi device and operating system. 
This could result in fees depending on your 
cell phone service provider, especially if you 
are using this feature while abroad. A flat 
rate data plan is strongly recommended. For 
more information, contact your cell phone 
service provider or refer to the owner's man- 
ual for your Wi-Fi device. 
— You are responsible for all precautions taken 
for data protection, anti-virus protection, 
and protection against loss of data on mo- 
bile devices that are used, for example, to 
access the Internet through the Wi-Fi hot- 
spot. 
— In areas with poor GPS reception or outside 
the coverage range of the respective cell 
phone service provider, some functions 
and/or services may not be available, it may 
not be possible to send or receive data, or 
functionality may be limited. 
@) Tips 
— The availability of services depends on the 
subscription. 
— Audi merely provides access to third party 
services through the MMI and does not as- 
sume any responsibility for the content and 
availability of these services. 
— Use of the most up-to-date mobile network 
standard is not available in every country. 
Contact an authorized Audi dealer or au- 
thorized Audi Service Facility or your cell 
phone service provider for additional infor- 
mation. 
— Availability, scope, providers, screen display, 
and costs of services may vary depending on 
the country, model, model year, end device 
and rates. 
— All services can be modified, activated/deac- 
tivated, renamed, and enhanced without 
further notification. 
Audi connect 
Infotainment 
Applies to: vehicles with Audi connect Infotainment 
With Audi connect Infotainment services, online 
information is transmitted directly to the vehicle. 
An Internet connection is required to use Audi 
connect Infotainment. Depending on the country > 
173