2021 AUDI Q8 bluetooth

4M8012721BF
Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 222 using a USB adapter
=> page 222, fig. 151, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 192.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone
terface.
in-
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible i
vehicles without a navigation system or
without a detected vehicle position (GPS
n
da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must
logged into the mobile phone network
=> page 192.
be
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 29.
231

Audi smartphone interface

— The menu language shown in the MMIis
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
services through the MMI and does not as-
sume any responsibility for the content of
these services.

Problem Solution

Audi smartphone Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
opened.
cle is being operated.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface
MMI failed. => page 222.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

vehicles.
Android Auto: check in the Android Auto app if Android Auto permits new

start your iPhone.
Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 235. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 20. Re-

The smartphone is | Make sure that you are using the correct USB adapter and check if the USB
not automatically
detected. => page 222.

adapter is connected correctly to your smartphone and the Audi music interface
Check if the requirements needed to connect a smartphone have been met.

232

Additional settings

Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The settings will be reset. The system will re-
start. This may take some time.
@ Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 234.
234
— Map material update for the navigation system
=> page 208.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update

With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 192, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on page 23 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
The
MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 23.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.

4M8012721BF
Additional settings

> Press on the notification, or
> Open the notification in the notification center
on > page 23 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
>» Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.

ZA\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation

completes successfully.

() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 192.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update
Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
> page 231.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 192.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 235.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI & page 234 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection = page 181.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1.
235
>

Additional settings

> Press and hold an element until the Options
menu is displayed.
> Press Delete.
If a device is listed multiple times, it will be de-
leted from all menu items.
Additional options
Depending on the selected function, additional
options
may be available.
Requirement: the connected devices menu must
be displayed > page 235.
> Press ona menu item, such as Telephone 1.
> Press and hold an element until the Options
menu is displayed.
Bluetooth profile
You can switch desired profiles on or off sepa-
rately in the MMI.
Favorite
To set a paired mobile device as the default
phone, activate this function in the MMI.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
erreur)
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
Item elem tarts)
> Applies to: MMI: Select on the home screen:
SETTINGS > General.
Subscriptions
Version information
Legal notes
Possible options:
— Software information
236
— About Audi connect
— About the data memory
Audi smartphone interface
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI > page 231.
» Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface.
> Press and hold an element until the Options
menu is displayed.
> Press Legal notes.
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Select in the instrument cluster: vehicle func-
tions tab > page 13.
> Press and hold the =] button on the multifunc-
tion steering wheel until the display appears.
Possible options:
— Engine code
— Software information
— Version information
Head-up display
Applies to: vehicles with head-up display
Requirement: the vehicle must be stationary and
the ignition must be switched on. The head-up
display is switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Head-up
display > Display contents > Show the license
text in the head-up display.

Data privacy

When the function is switched off, the data con-
nection will be available in order to use Audi
connect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
You can also deactivate individual services for
your vehicle at my.audi.com if you are logged into
the vehicle as the key user > page 32. These de-
activated services will not be available in the ve-
hicle. For additional information, visit my.audi.
com.)
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
G) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 23.
— If the transmission of data is limited, it will
have the following effects on the exchange

D_ In certain countries.
306
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
Audi collects, uses, stores and shares your per-
sonal information, such as contact data, vehicle
data, usage data, driving data and precise geolo-
cation, in order to provide you with the products
and services you have purchased or requested,
and for a number of other purposes, for example,
to track quality issues, to performance and safe-
ty, to meet our internal compliance or legal re-
quirements and to market to customers and po-
tential customers. For a more complete list of
the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped
with persistent data logging. Please review the
complete Privacy Statement to understand our >

Index

BOCK FOURE serene 6 & sense ¥ a cwavens ¥ Ht ceurene ¥ same 206
Blowers « sisi oe cena v6 arenes a omen ow oS Fo 91
Bluetooth
Audio player...........-000.0000 ee eee 221
Connecting a device. ....... cece ee eee 235
Connecting a mobile phone............ 181
Deleting atdevice rsicse + + scene a + soesene a 6 axece 236
Device overview............2..2-00008 235
Discoritiecting a device. sc csus xs ewes es 235
Displaying profiles................0005 236
Selecting adevice...............-.04. 235
Specifying a favorite ............00 000. 236
BOOSE:s » & sais 4 £ Saene & H GRD 4S GES TS ROS 15
Boost pressure indicator................. 15
Brake fluid
Checking the brake fluid level........... 250
BRAKGS cvax = scnay % § eesae ¢ ¥ HGS 7 E HaR FOES 104
Brake fluid: « 2 weed es wees a eee oo wees 2 250
Emergency braking function............ 107
(0) 108
New brake pads « weiss + mes se ey 2 ery 105
Brands’: « sae: x = comes 5 © pues & eeeeR © Femme « 237
Break-in security feature..............0.8. 38
Breaking in
New brake pads...........-. cece eeeee 105
INQWrtineSi: « «cerns «0 xenon © 9 semen © moons © 263
Browser
refer to Media center...............00. 224
Bulb replacement..................000- 302
Business,addressin.. . cence us oecan os aren wo 206
C
California Proposition 65 Warning........ 243
Battery specific.......... 0... ee eee 252
Calllist.. 0.0... 185
CAME ASH acess © 6 sensens % « omnes 5 vu omen & moments 122
Locations ......... cee eee eee eee 123,
Capacities
Fuel talk’: 2 sexs = = meen < ¥ tee v o Hes x He 314
Washer fluid reservoir..............005 314
Cargo MOOr ws ss wees « e meme 5 2 eee 2 pew Fe 87
Cargo Nets + 5 wee » o pew e + sees ee Bee Be ee 87
Gar wash's = Catalytic converter................00005 241
Cell phone
refer to Telephone...........-0ee eevee 181
316
Cell phone compartment
refer to Audi phone box.............4. 183
Central
locking............0 0... cece eee 35
AUTO LOCK: « saa s ana. am & § Suis G 3 Have 35
Convenience key............0 02: e eee eee 40
Convenience opening and closing......... 47
Luggage compartment lid............... 43
Mechanically unlocking and locking....... 38
MESSAGES « snc so smones oo wsme oo eames «soem 37
Remote control key............--.00005 40
SGttinGs s x cen » x eee £2 RES Fo wR 3 8 oe 36
Vehicle key sccm « 0 sss © a eenme = stonene i 3 omens 40
Central locking switch...........-...00-. 37
Ceramic DrakeSeonie. x a oeinis we seesam o secuwwe oo 5 105
Certificationts, s 2 asws « saun + ¢ sume 2 ¢ cee 311
Changing light bulbs................... 302
Charging
refer to Power sourceS.........-.-.00-05 82
Charging the battery
Mobilesdevicesis « « ssisin x « seine sw ayseie 0 as 222
USB... eee 184
Wirelessis « « saups ¢ © sues x 2 cto xe ees gb 184
Child safety lock
Climate control system controls inthe rear. 45
Power windows............0000 eee eee AS
REArdGGrSis« + s sean sa awa 2 Aaees s aeeR GS 45
Child safety seats... .. 0.0... cece eee eee 76
Securing to the top tether anchor........ 80
Securing with asafety belt... co. 6 6 coun s 79
Securing with LATCH...............-.0. 78
Cleaning... ... cece eee eee 280
Cleaning Alcantara...............000005 283
Cleaning artificial leather............... 283
Cleaning carbon components........ 282, 283
Cleaning controls’. « sees se sews & e saws x coe 283
Cleaning decorative parts andtrim........ 282
Cleaning exhaust tail pipes.............. 282
Cleaning plastic parts................0. 282
Cleaning textiles................0.000. 283
Climate control system...........-...0-- 90
Climate control system controls in the rear
Child safety lock................0 00000. 45
Closing
Automatic luggage compartment lid...... 43
Convenience closing.............+-.05 47
Hood... 1... eee eee eee 243
Luggage compartment lid............... 43

4M8012721BF
Index

External voice operation................. 29
F
Factory default settings

Multi Media Interface................. 234
EASE OUTS sissses ow snaawee 0 x sons #9 seme a 0 onennns 201
FAVORITOS! & o cowsms w 6 cman 6 8 semua & wexees & renee 22
Bluetooth. .............. 0... eee eee 236
NaVIG@EION:: « + swe 9 o eee 5 ¢ oem & e eee 202
Telephone wwe «x cain © aesee e+ ence oo eee 186
Federal Communications Commission (FCC) . 311
File formats (media drives).............. 228
FOg (WINdOWS)ixw: 5 2 came y 5 anew ay aeew 5 2 Re 92
Folding the rearseats...............0005 86
Footwell temperature.............2.0005 93
For the sake of the environment
Disposing of engine oil................ 247
FUeLIRG!s © anecsns so answers & v annum © ¥ seems WH avose 239
Leaks... i eee eee eee eee 243
Fragrance... ... ee eee eee eee 92,93
Free text search
Media....... cee eee eee eee ee 227
R&GiOiss = = seus = = saupe & = ems 4 neoRE ee 214
also refer to Intelligent search.......... 201
Freeze protection
Coolant... .. 0. eee eee eee 248
Windshield washer system............. 254
Frequency band..........-..00 eevee ee 212
also refer to Frequency band........... 212
Front center armrest ....... 000. cece ee eee 65
Front collision warning
refer to Audi pre sense front............ 149
Front passenger’s seat adjustment
PRON. « ssweece xo aceane wo axevene ao coenaie w 6 ace 65
Rear... eee eee eee 65
Front wiper blades
ChanGinG’s + x same sy eames ¢ a eae ¢ HER Fe 58
Cleaning « « cvs sv even oe enn oe ence oo 58
FUGls sce ¢ x cage x 2 eee 7 o we Ye eee ee 238
TAGAIEIVES «scones x 5 sures @ 2 sxenene © 8 ommrane oa ot 239
Current consumption................... 16
Fueldisplay sec: = s sees ey seen sy eee ge es 12
Fuel-tank. capacity’: « scsi oo cise a 0 caves « 314
Gasoline
Reducing fuel consumption............ 102
Fueling
Fuel filler door..... 0.0... cece eee eee ee 239
Fuel filler door emergency release....... 241
Fueltankcapacity'. « 5 con es cone a wanna « 314
Functions on demand...............0.4. 194
Functions that require a license.......... 194
also refer to Functions on demand....... 194
G
Garage door opener............--0ee eee 48
GarMeNthOokS scesiiss sv cevevee oo ances o a wees 9 0 2 83
GaSOlING cy « x wares & 2 meee = 2 eee 4 ¢ eee 4 8 238
Additives ...... 0... cece eee eee 239
Gasoline mixture ...............0000ee 238
GAWR
refer to Gross Axle Weight Rating (GAWR) . 314
Gears... eee 97
Glossary of tire and loading terminology... 259
Glove compartment..............000 eee 83
G meter
refer to Sport displays.................. 15
Gross Axle Weight Rating (GAWR)........ 314
Gross Vehicle Weight Rating (GVWR)...... 314
GVWR
refer to Gross Vehicle Weight
Rating (GVWR) « ssope « 2 wecne 2 2 ceuee & 2 ces 314
H
Hanastrees « « asms = eevee § = netR se HOR Se 182
Hatids Free Profiles « 2 swcas x x agus ¢ 2 ems 2 182
Head-up display
AGjUSUING was +» ences 3 ¢ swe yo ees oy eee = 27
Adjusting the brightness................ 55
Operating...............0 0. cece eee 27
Headlight range control................05 51
Headlights
ClOSNiNG’s = = cams ¢ 5 eas 7 o Seas tS ee Ea: 281
Headlight range control................ 51
Washer system... 1.2... 00. e cee ee eee 57
Washer system (filling washer fluid)... . . 254
Head restraints
ACIUSEINGisyes x = sewas 3 2 gas x & eewR = # aR x 67
Removing and installing................ 67
Heated rear window .........000 sees eeeeen 92
Heated steering wheel.................0. 93
319