2021 AUDI Q8 Storage

4M8012721BF
Storage and convenience

Installing the roof rack
Applies to: vehicles with roof racks supplied by the factory

= 3 £
= ira a


Fig. 81 Roof rail: installing a roof rack
The roof rack set consists of a front and rear roof
rack, the cover profile and a socket wrench. On
the inner side of the roof rail, there are two holes
for the rear roof rack. To prevent the front and
rear roof racks from being switched during instal-
lation, there are three holes on the left inner side
and two holes on the right inner side > page 88,
fig. 80.
> Before mounting the roof rack, open the cap @
upward.
> Use the socket wrench (2) to loosen the left and
right screw in the direction of @ until resist-
ance is felt. Make sure the arrow on the socket
wrench and the arrow on the screw line up ex-
actly.
> Clean the rubber washers (4) and the roof rail
around the mounting points.
> Carefully place the roof rack over the holes in
the roof rail. Make sure the sticker is on the left
side of the vehicle and the imprinted arrow
points in the direction of travel.
> Place the pins @) into the holes. The claw fas-
tener G) must engage into the edge of the roof
rail. Make sure the rubber washers () lie flat on
the roof rail.
> Tighten the screw in the direction of @) using
the torque wrench @). Make sure the arrow on
the socket wrench and the arrow on the screw
line up exactly. The required tightening specifi-
cation is 4.5 ft lbs (6 Nm).
> Repeat these steps for the other mounting
points for the roof rack.

ZA\ WARNING
When installing a factory-supplied roof rack
system on the roof rail, the ESC will use sen-
sors to adapt itself to the different center of
gravity if it changes because of carrying a
load. This does not occur when using other
roof rack systems, so the risk of an accident
will increase.
Installing the attachments
Applies to: vehicles with roof racks supplied by the factory

> Remove the cap ©) to mount attachments on
the roof rack > page 89, fig. 81.
» Slide the attachment into the T-groove ().
> Tighten the attachment according to the roof
rack installation instructions.
> Close the cap ©).
Installing the cover profile
Applies to: vehicles with roof racks supplied by the factory
» After you have mounted the attachments, seal
the openings in the T-groove @) > page 89,
fig. 81 with the cover profile (8). The cover pro-
file must not be installed under the caps ©.
> If you do not want to use the attachment, seal
the whole T-groove (7) with the cover profile @).
» If necessary, shorten the cover profile @) so
that it matches the length of the open sections
of the T-groove. The caps ©) must be closed.
89

4M8012721BF
Telephone

Telephone
Introduction
Applies to: vehicles with telephone
You can operate various telephone functions easi-
ly through the MMI in your vehicle.
Depending on the country and the vehicle equip-
ment, the following options may be available:
— Connecting a cell phone with Bluetooth
— Using two telephones
— Using the Audi phone box

ZA WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
=> page 28 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter > page 20,
Traffic safety information.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 192.
G@) Tips
— The Bluetooth connection range is limited
to inside the vehicle.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Setup
Connecting a mobile phone via Bluetooth
Applies to: vehicles with telephone
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device. The MMI must only be
connected to one mobile device.
> Enable the Bluetooth function and visibility on
the MMI = page 234 and the mobile phone.
> Applies to: MMI: Select on the home screen:
PHONE.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device.
> Follow the system instructions.
> Pay attention to any other system prompts on
the MMI and on your cell phone.
After connecting successfully
The cell phone contacts are automatically loaded
in the MMI. This process can take several mi-
nutes, depending on the number of contacts.
Depending on your cell phone and the connection
type, you can use the following functions:
181
>

4M8012721BF
Telephone

Disconnecting a mobile device
Applies to: vehicles with telephone
> To disconnect a Bluetooth device from the MMI,
use the Connected devices menu > page 235.
Using the Audi phone
box
General information
Applies to: vehicles with Audi phone box
oy
ae



[RAZ-170|




Fig. 134 Storage compartment under the center armrest:
Audi phone box with connections
Depending on vehicle equipment, you may be
able to use the following functions with the Audi
phone box:
— Make phone calls using the vehicle’s exterior
antenna
— Charge a mobile device using the USB input
— Charge a mobile device wirelessly
— Reminder signal
Limitations
In some situations, the functions of the Audi
phone box may be limited or temporarily unavail-
able. For example, this may happen if
— There is one more than mobile device in the
Audi phone box
— The mobile device is located in a bag or a pro-
tective case
— There are objects between the Audi phone box
and the mobile device
— The mobile device is not positioned in the cen-
ter of the Audi phone box

ZA\ WARNING
Loose objects can be thrown around the vehi-
cle interior during sudden driving or braking



maneuvers, which increases the risk of an ac-
cident. Store objects securely while driving.

() Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
® Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi phone box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05. At the time of
printing this user manual, the CPC-2-1-05
client procedures circular of ISED Canada
was available at the following web page:
http://www.ic.gc.ca/eic/site/smt-gst.
nsf/eng/sf08942.html.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
183

4M8012721BF
Telephone

— Decline with text message
— Edit voicemail number
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
Ringtone and volume settings
— Ringtone and message volume: you can adjust
the volume using the slider.
— Ringtone: select a ringtone from the list.
— Microphone input level: you can adjust the in-
put Level of the microphone using the slider.
Data module serial number (IMEI)
Applies to: vehicles with data module
The serial number (IMEI) will be displayed.
Directory settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Contacts > ©.
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
The directory for the selected phone will be dis-
played.
Hide grayed-out contacts
When this function is switched on, contacts that
have no phone numbers stored for them will be
hidden.
Sort order
You can sort the contacts by Last name or First
name.
Download contacts
Requirement: a mobile device must be connected
to the MMI.
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Importing contacts
Requirement: a USB storage device must be con-
nected to the Audi music interface > page 222.
The USB storage device contains contacts in the
vCard format (.vcf). They must not be located in
sub-folders.
Applies to MMI: Select: Import contacts > Search
for import data > USB device 1/USB device 2 >
desired contacts or Select all contacts > Start
import.
(i) Tips
—The imported contacts are stored in the lo-
cal MMI memory.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Messages
Text messages
Applies to: vehicles with telephone
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP).
> Applies to: MMI: Select on the home screen:
MESSAGES > (©) > e-mail (phone 1)/e-mail
(phone 2)*.
The following functions are available:
— New text message*
— Inbox
— Sent
— Outbox*
— Drafts*
— Deleted
User defined*
189

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using a connected USB drive or connect your mo-
bile devices to the Audi music interface and oper-
ate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the USB storage device connection) was test-
ed with a variety of products and media on the
market. However, there may be cases where indi-
vidual devices or media and audio/video files may
not be recognized, may play only with restric-
tions, or may not play at all.
Restricted functionality: reset the MMI to the
factory default settings if functionality is restrict-
ed > page 234.
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on
CDs/DVDs or mobile devices. Audi is not responsi-
ble for damaged or lost files and media.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the medium, the MMI will revert
to the local Gracenote metadata database or
search online if necessary. See > page 228, On-
line additional data. However, in some cases, the
additional information may not be displayed.
220
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 192.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. Audi recommends finalizing
the recording process when creating multisession
CDs. Multisession DVDs are not supported.
(1) Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/-DVDs with a 3.1 inch
(8 cm) diameter, non-circular CDs/DVDs
(shaped CDs), cleaning CDs, and protective
rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
G) Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.

Media

» Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 192.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 151 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for Apple devices with
a Lightning connection
@ USB adapter for devices with USB
type C connection
@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Apple devices with a dock connector can only
be charged using a USB adapter designed for
devices with a dock connector. Data cannot be
transmitted.
222
ONU reat em Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the +<
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 223.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.

Media

Online additional data
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 196.
When the function is switched on, additional in-
formation (such as album cover, artist, track) will
be loaded depending on the availability from the
different providers.
DVD playback parental cntrl.
Playback of video DVDs can be restricted based
on age restrictions using parental control.
Displaying the DVD parental control menu
> Applies to: MMI: Select on the home screen:
MEDIA > ©} > DVD playback parental cntrl..
> Enter the PIN for parental control. The PIN set
at the factory is 1234.
> Press OK.
Switching the rating level on and off
Requirement: the DVD parental control menu
must be displayed.
> Select: DVD playback parental cntrl. > a rating
level (for example, level 5) > *, or
> To remove all restrictions, press Off.
Eight different protection levels can be set for
parental control. If you set the parental control
level at level 5, all DVDs from levels 1 - 5 can be
played. Video DVDs with a higher level will not
play.
Changing the PIN
Requirement: the DVD parental control menu
must be displayed.
> Select: Change PIN > enter a new PIN for pa-
rental control > OK.
> Repeat the entry and press OK.
G) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
OTe TN]
Depending on the vehicle equipment, the follow-
ing properties for media files may be supported
by the DVD drive and the connection for USB stor-
age devices:

Audio/video files

DVD drive: audio CDs (up to 80 min) with CD text (artist, album,
Supported media
song)*, CD-ROMs with a capacity of up to 700 MB; DVD+R/RW; DVD
video; DVD audio with audio tracks that are compatible with a DVD
video player;
Audi music interface: mobile devices > page 222 (such as an iPhone,
MTP player, USB storage device in “USB Device Subclass 1 and 6” that
conforms to USB 2.0: USB sticks, USB MP3 players (Plug-and-Play-ca-
pable), external USB flash drives and hard drives

File system

USB storage device: exFAT, FAT, FAT32, NTFS
USB storage device partitions (primary/logical*): 2 per USB connec-
tion
CD/DVD file systems: ISO9660, Joliet, UDF

228

4M8012721BF
Media

Album cover: GIF, JPG, PNG with max. 800x800 px. The album cover

Metadata from the medium or from Gracenote®* is displayed, depending on
availability.
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX

Number of files
DVD drive: max. 1,000 files per medium
USB mass storage device: max. 50,000 files per medium; max. 1,000
files per playlist/folder



Format File extension
MPEG 1/2 Layer 3 -mp3
Windows Media Audio 9/10 .wma
Up to maximum 320 kbit/s
48 kHz sampling frequencies




MPEG 2/4 .m4a; .m4b; .aac
Opus Opus; .0gg; .oga
FLAC flac
ALAC -m4a 48 kHz sampling frequency
Monkey's Audio -ape

Format File extension

MPEG 1/2 -mpg; .mpeg
MPEG4 AVC (H.264) .mp4; .m4v; .mov; .avi
up to maximum 15 Mbit/s and
1920x1080 px at maximum 30 fps


Windows Media Video 9 .wmv; .asf
MPEG-H (H.265/HEVC) -mp4; .mov
VP8/VP9 .webm
Flash video flv; .f4v

— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, Audi recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment. >
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
—Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
229