Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
280
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 inches (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >
4M8012721BF
Care and cleaning
height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding (@) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner, > page 59
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >
281
4M8012721BF
Care and cleaning
Water-based deposits
such as coffee, tea,
blood, etc.
Component Situation Solution
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ®), allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, |the surface
Alcantara Absorbent cloth and mild soap solution®
Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary)
Natural leather Fresh stains Cotton cloth with a mild soap solution®
Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
dried stains: stain remover suitable for leather
Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
dried stains: oil cleaning spray
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather
nents
Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components
@) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
Z\ WARNING
The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der
unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.
() Note
— Headlights and tail lights
283
Emergency assistance
he vehicle
Applies to: vehicles with vehicle jack
RAZ-0258
Fig. 177 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 176. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
> Using the hex socket wrench (3) from the vehi-
cle tool kit, turn the vehicle jack under the lift-
ing point on the side sill until it is high enough
that the arm @ 9 fig. 177 is under the desig-
nated plastic mount.
> Align the vehicle jack so the arm @ engages in
the designated Lifting point in the door sill and
the base (2) lies flat on the ground. The base 2)
must be directly under the mounting point (@).
> To lift the vehicle, position the ratchet @) from
the vehicle tool kit with the correct side on the
hex socket wrench @).
> Move the ratchet (@) clockwise back and forth
until the wheel lifts up slightly from the
ground.
290
AN WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Applies to: vehicles with air suspension:
Changes in temperature or load can affect
the height of the stopped vehicle.
—To reduce the risk of an accident, never start
the engine when the vehicle is raised.
—To reduce the risk of injury, no work should
be performed under the vehicle while it is
raised.
() Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
Emergency assistance
anal eile alate)
Both jump start cables must be connected in the
correct order.
Fig. 180 Engine compartment: connectors for jump start
cables or a charger
Fig. 181 Connecting the jump start cables
The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 251.
Connecting the positive cable (red) to the
positive terminal
> Open the red cover on the positive terminal
fig. 180.
1. Attach one end of the positive cable (red) to
the jump-start pin @ 9° fig. 181 on your vehi-
cle.
2. Attach the other end of the positive cable
(red) to the positive terminal @ on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
294
4. Attach the other end of the negative cable
(black) to the jump-start pin @ on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
Z\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
—The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
Fuses and bulbs
Fuses and bulbs
Fuses
oer mie
Fig. 186 Left side of the cockpit: fuse panel cover (@), driv-
er’s footwell: fuse panel cover and clip @)
Fig. 187 Left side of the luggage compartment: fuse panel
cover @)
A fuse that has blown will have metal strips that
have burned through.
The fuses are located on the left front side of the
cockpit @, in the driver’s footwell @), and in the
left side of the luggage compartment @).
> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.
298
> Remove the screwdriver from the vehicle tool
kit > page 286.
> Remove the appropriate cover.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the clip from the fuse panel in the driv-
er’s footwell (2).
> Remove the fuse using the clip.
> Replace the blown fuse only with a fuse that
has the same amp rating.
> Reinstall the plastic bracket.
> Install the cover.
Fuse color identification
Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown 7.5
Red 10
Light blue 15
Yellow 20
White or transparent [25
Light green 30
Teal 35
Orange 40
ZA WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys-
tem and increases the risk of fire.
@ Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
4M8012721BF
A
A/C cooling mode..........-. eee eee eee ee
A/C system refrigerant oil...............
Acceleration measurement..............
Accelerator pedal...............--00 000s
also refer to Accelerator pedal...........
AccessorieS.... 0... 0.00. eee eee
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Adaptive cruise assist................04.
Cleaning the sensors......... 0.0.0.0 005
Adaptive cruise control
Predictive control..............000005
Adaptive dampers « sve « « savece ae scare 6 0 oe
Adaptive speed assist
refer to Adaptive cruise assist..........
Adjusting the air distribution.............
Adjusting the brightness.................
Adjusting the sound................0005
Adjusting the temperature...............
Adjusting the vents ccs <= csws + © sews +o oer
Adjusting the volume............. eee eee
Adjusting the volume (announcements) ... .
Adjusting the welcome sound............
Airbag system... 2.2... eee eee
AIPSUSPONSION ix o © aowees « 2 mines + omnes 5, v0
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights...............-..00005
All-wheel steering.............---00005
ALUS@aSOntineSies. « 3 ssasess «x aimee a & iwesane sw a8
All wheel drive
refer to quattro.............0 0. eee
Amazon Alexa integration
Media playback................00000.
Operating « « seen s » ewes se eee G s FeeE Ys BOS
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-lock braking system................
Anti-Slip Regulation 0.642 5 eccs «sense ees
Anti-theft alarm system...............05.
Anti-theft wheel bolts...............0... 289
Apple CarPlay
refer to Audi smartphone interface...... 231
Aspect ratio
VIdCO eee eee eee eee eee 225,.227
ASR
refer to Anti-Slip Regulation............ 116
Audi adaptive light...............-.0000- 51
Audi connect
refer to CONnNect ; «= = sass ss sees ss eee ee ae 192
Audidrive'selecticy, « + scum oz scum « x pewe yoo 111
Audi music interface...............2.-- 222
Audio files............. 0000 c cece eee eee 223
Audi phone box...........0.- 00 eee eee 183
Audi presense....... 00... cee eee eee 149
Messages ........... 0.0. e eee eee eee 153
Audi pre sense front.............-...0-- 150
Audi side assist
refer to Side assist. ........ 0... cece eee 153
Audi smartphone interface.............. 231
Legalinformation.................005 236
Audi virtual cockpit
refer to Instrument cluster.............. 12
AUTO
Automatic headlights................4. 51
Climate control system.............0005 91
Auto Lock (central locking) ............... 35
Automatic climate control system
refer to Climate control system.......... 90
Automatic luggage compartment lid.... 43,44
Automatic transmission............-.0005 97
Parking lock emergency release......... 100
Automatic wipe/wash system............. 57
Average consumption................... 16
Average speed..........-. 00. cece eee ee 16
B
Bag hooks ........ 0.0. e eee eee eee eee 83
Band
refer to Frequency band............... 212
Battery
Charging (12 Volt vehicle battery)....... 253
Vehicle battery (12 Volt)............... 2511,
Winter operation (12 Volt vehicle battery) . 252
Blinds
refer to Panoramic glass roof............ 47
315
Index
BOCK FOURE serene 6 & sense ¥ a cwavens ¥ Ht ceurene ¥ same 206
Blowers « sisi oe cena v6 arenes a omen ow oS Fo 91
Bluetooth
Audio player...........-000.0000 ee eee 221
Connecting a device. ....... cece ee eee 235
Connecting a mobile phone............ 181
Deleting atdevice rsicse + + scene a + soesene a 6 axece 236
Device overview............2..2-00008 235
Discoritiecting a device. sc csus xs ewes es 235
Displaying profiles................0005 236
Selecting adevice...............-.04. 235
Specifying a favorite ............00 000. 236
BOOSE:s » & sais 4 £ Saene & H GRD 4S GES TS ROS 15
Boost pressure indicator................. 15
Brake fluid
Checking the brake fluid level........... 250
BRAKGS cvax = scnay % § eesae ¢ ¥ HGS 7 E HaR FOES 104
Brake fluid: « 2 weed es wees a eee oo wees 2 250
Emergency braking function............ 107
(0) 108
New brake pads « weiss + mes se ey 2 ery 105
Brands’: « sae: x = comes 5 © pues & eeeeR © Femme « 237
Break-in security feature..............0.8. 38
Breaking in
New brake pads...........-. cece eeeee 105
INQWrtineSi: « «cerns «0 xenon © 9 semen © moons © 263
Browser
refer to Media center...............00. 224
Bulb replacement..................000- 302
Business,addressin.. . cence us oecan os aren wo 206
C
California Proposition 65 Warning........ 243
Battery specific.......... 0... ee eee 252
Calllist.. 0.0... 185
CAME ASH acess © 6 sensens % « omnes 5 vu omen & moments 122
Locations ......... cee eee eee eee 123,
Capacities
Fuel talk’: 2 sexs = = meen < ¥ tee v o Hes x He 314
Washer fluid reservoir..............005 314
Cargo MOOr ws ss wees « e meme 5 2 eee 2 pew Fe 87
Cargo Nets + 5 wee » o pew e + sees ee Bee Be ee 87
Gar wash's =
Cell phone
refer to Telephone...........-0ee eevee 181
316
Cell phone compartment
refer to Audi phone box.............4. 183
Central
locking............0 0... cece eee 35
AUTO LOCK: « saa s ana. am & § Suis G 3 Have 35
Convenience key............0 02: e eee eee 40
Convenience opening and closing......... 47
Luggage compartment lid............... 43
Mechanically unlocking and locking....... 38
MESSAGES « snc so smones oo wsme oo eames «soem 37
Remote control key............--.00005 40
SGttinGs s x cen » x eee £2 RES Fo wR 3 8 oe 36
Vehicle key sccm « 0 sss © a eenme = stonene i 3 omens 40
Central locking switch...........-...00-. 37
Ceramic DrakeSeonie. x a oeinis we seesam o secuwwe oo 5 105
Certificationts, s 2 asws « saun + ¢ sume 2 ¢ cee 311
Changing light bulbs................... 302
Charging
refer to Power sourceS.........-.-.00-05 82
Charging the battery
Mobilesdevicesis « « ssisin x « seine sw ayseie 0 as 222
USB... eee 184
Wirelessis « « saups ¢ © sues x 2 cto xe ees gb 184
Child safety lock
Climate control system controls inthe rear. 45
Power windows............0000 eee eee AS
REArdGGrSis« + s sean sa awa 2 Aaees s aeeR GS 45
Child safety seats... .. 0.0... cece eee eee 76
Securing to the top tether anchor........ 80
Securing with asafety belt... co. 6 6 coun s 79
Securing with LATCH...............-.0. 78
Cleaning... ... cece eee eee 280
Cleaning Alcantara...............000005 283
Cleaning artificial leather............... 283
Cleaning carbon components........ 282, 283
Cleaning controls’. « sees se sews & e saws x coe 283
Cleaning decorative parts andtrim........ 282
Cleaning exhaust tail pipes.............. 282
Cleaning plastic parts................0. 282
Cleaning textiles................0.000. 283
Climate control system...........-...0-- 90
Climate control system controls in the rear
Child safety lock................0 00000. 45
Closing
Automatic luggage compartment lid...... 43
Convenience closing.............+-.05 47
Hood... 1... eee eee eee 243
Luggage compartment lid............... 43