2021 AUDI Q7 ECU

Emergency assistance

> Store the vehicle tool kit in its designated
place.
> Store the replaced tire securely in the luggage
compartment > page 87.
> Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it in the MMI
=> page 278.
> The wheel bolt tightening specification must be
120 ft lbs (160 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Jump starting
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
If the engine does not start because the vehicle
battery is drained, you can jump start your vehi-
cle using another vehicle. Jump start cables are
needed to do this.
Both vehicle batteries must have 12 V nominal
voltage. The voltage capacity (Ah) of the vehicle
battery that is giving power must not be less
than the capacity of the drained vehicle battery.
Jump start cable
Only use a jump start cable with a large enough
diameter. Note the manufacturer's specifica-
tions.
Only use a jump start cable with insulated termi-
nal clamps.
Positive cable - usually red.
Negative cable - usually black.

ZA WARNING
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). If the vehicle bat-
tery is frozen, it must be thawed before con-
necting the jump start cables. If it is not,
the risk of an explosion and chemical burns

292


increases. After jump starting the vehicle,
drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to
have the vehicle battery checked.
— Read the warnings when working in the en-
gine compartment > page 245.
— Handling the jump start cables incorrectly
may cause the vehicle battery to explode
and lead to serious injuries.

@) Note
Jump start cables can cause considerable
damage to the vehicle electrical system if
they are connected incorrectly.
Gi) Tips
— There must be no contact between the
vehicles, or else voltage could flow when
connecting the positive terminal and drain
the vehicle battery of the vehicle providing
the jump start.
— The drained vehicle battery must be con-
nected correctly to the electrical system.
— Switch off electrical equipment that is not
needed.

Emergency assistance

@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
294
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
C) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 102.
— Switch Audi pre sense* off > page 154 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 294.

4M1012721BC
Emergency assistance

Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 295,
=> page 296.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 53. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 108.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.


ZA WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-

er or qualified repair facility.

ing loop

Fig. 192 Front bumper: installing the towing loop (version
2)
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 286.
>» Press the cap inward with brief, strong pressure
> fig. 191 or > fig. 192. The cap will loosen
from the bumper.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

Z\ WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

G) Tips
Depending on the model, the shape of the cap
can vary.
295

Emergency assistance

Rear towing loop



Fig. 193 Rear bumper: installing the towing loop
Vehicles with a towing loop
On vehicles without a factory-installed trailer
hitch*, the towing loop threads are located on
the right rear side of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 286.
> Press the cap inward with brief, strong pressure
=> fig. 193. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.
Vehicles with a trailer hitch*
> Attach the tow bar or the towing cable to the
trailer hitch.
Vehicles with a factory-installed trailer hitch* are
not equipped with towing loop threads at the
rear.

ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@) Note
To reduce the risk of damaging the trailer
hitch*, only use suitable tow bars that are
compatible with it. If a tow bar is not availa-
ble, you can use a towing cable.

296
@ Tips
Depending on the model, the shape of the cap
can vary.

Data privacy

When the function is switched off, the data con-
nection will be available in order to use Audi
connect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
You can also deactivate individual services for
your vehicle at my.audi.com if you are logged into
the vehicle as the key user > page 31. These de-
activated services will not be available in the ve-
hicle. For additional information, visit my.audi.
com.)
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
G) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 22.
— If the transmission of data is limited, it will
have the following effects on the exchange

D_ In certain countries.
306
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
Audi collects, uses, stores and shares your per-
sonal information, such as contact data, vehicle
data, usage data, driving data and precise geolo-
cation, in order to provide you with the products
and services you have purchased or requested,
and for a number of other purposes, for example,
to track quality issues, to performance and safe-
ty, to meet our internal compliance or legal re-
quirements and to market to customers and po-
tential customers. For a more complete list of
the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped
with persistent data logging. Please review the
complete Privacy Statement to understand our >

4M1012721BC
Accessories and technical changes

To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;
or write to:
Administrator NHTSA
1200 New Jersey Ave.,
S.E. West Building
Washington, DC
20590.
You can also obtain other infor-
mation about motor vehicle safe-
ty from http://www.safercar.gov.
Applicable to Canada
If you live in Canada and you be-
lieve that your vehicle has a de-
fect that could cause a crash, in-
jury or death, you should immedi-
ately inform Transport Canada,
Defect Investigations and Recalls.
You should also notify Audi Cana-
da.
Canadian customers who wish to
report a safety-related defect to
Transport Canada, Defect Investi-
gations and Recalls, may either
call Transport Canada toll-free at:
Tel.: 1-800-333-0510 or
Tel.: 1-819-994-3328 (Ottawa re-
gion and from other countries)
TTY for hearing impaired:
1-888-675-6863
or contact Transport Canada by
mail at:
Transport Canada
Motor Vehicle Safety Investiga-
tions Laboratory
80 Noel Street
Gatineau, QC
J8Z OA1
For additional road safety infor-
mation, please visit the Road
Safety website at:
English:
http://www.tc.gc.ca/eng/
motorvehiclesafety/menu.htm
French:
http://www.tc.gc.ca/fra/
securiteautomobile/menu.htm
Declaration of
compliance for telecom-
munications equipment
and electronic systems
Your vehicle may be equipped with various radio
systems, depending on vehicle equipment. The
manufacturer is not liable for radio malfunctions
that are caused by unauthorized changes to the
equipment.
FCC Part 15.19
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
311
>

Index

Battery
Charging (12 Volt vehicle battery)....... 256
Vehicle battery (12 Volt)............... 254
Winter operation (12 Volt vehicle battery) . 255
Blinds
refer to Panoramic glass roof............ 46
BlOGK TOUTE vcs + « crsanin © 5: cavemen © & oreo © wanes 208
Oe 94
Bluetooth
Audio player. .... 0.0.2... ee eee eee eee 223
Connecting a device...............00-- 238
Connecting a mobile phone............ 183
Deleting adevice...............00000- 239
Device overvieW.... 0.0.00. ee eee eee 238
Disconnecting a device................ 238
Displaying profiles.................... 239
Selecting adevice.................00. 238
Specifying a favorite.............0000- 239
BOOStss « : eens 2 y ses « e eee bo ees Go eee ee 15
Boost pressure indicator................. 15
Brake fluid
Checking the brake fluid level........... 253
Brak@Sisss 2 ¢ sews 5 ¢ cans + 0 eee fe ore eo ee 106
Brakesfluids cs season x amamna a x anime oo somnine 6 253)
Emergency braking function............ 109
HGtticra: 2 5 susan 3 8 aatam ¥ S RGIER 2 oe 3 eR 110
New brake pads « sec se ove oe sens sees 107
Bratids:s = seem: = = weeps & = eeeng © 4 eee G4 Ree 240
Break-in security feature................. 37
Breaking in
New brake pads « sess so sesou oo camer o coaans 107
ING WEIROSE: « « winzson s » crnnace 6 9 oxenene © 0 axniean 266
Browser
refer to Media center.................. 227
Business address.............2.22--0-- 208
Cc
California Proposition 65 Warning........ 246
Battery specific...............0.-.00. 255
Calllist.. 0... 2. eee eee eee eee 187
CameraS 0... eee 124
LOCAtIONS <5 « = seem 5 2 Rem FE eR SE oe g 125
Capacities
Fuelitank’: » soos 3 2 mews 2 2 awe 2 4 came + ne 314
Washer fluid reservoir................. 314
CargoPloor eno < csccose 2 v snevece a v exevene av enecene 2 3 91
316
CarQOiMe bien: « sows v seswens wo casicows 1 wt eamwses © vt ome 90
Carwash, . s wvvsa eo soni av anaes 4 ao insane wo ane 280
Catalytic converter... 0.0... cee eee e eens 244
Cell phone
refer to Telephone...........-..-++05- 183
Cell phone compartment
refer to Audi phone box............... 185
Central
lockingsec. « 2 ces 0 x moms + 6 same a 0 ate 34
Auto Lock... 0.6... eee eee es 34
Convenience key..........-.00 eee ee ee 39
Convenience opening and closing......... 46
Luggage compartment lid............... 42
Mechanically unlocking and locking....... 37
MESSAGES « secures so acsmes +o awewes vo exon v aeMN 36
Remote control key............2-..0005 39
SGUeING.< = x sea « = sees Fo eee Fe ees FP wee 35
Vehicle key sass Central locking switch.................-. 36
Geramic brakeSwoas + ¢ eayes ¢ x seme 2 x ees & 6 3 107
GentificatiOnin: « » axa: = wee 2 sme 2 eee 311
Charging
refer to Power sourceS.........--0 eee eee 86
Charging the battery
Mobileidevicesi. . . csisceuss «sania a a avesiue 0 ¥ ave 224
USB... eee 186
Wireless: « « arms s ¢ anes gs agus a 2 awe 2 6 186
Child safety lock
Climate control system controls in the rear. 44
Power windows............0 2.0000 eee 44
ReardGorsis« + s seus «a mame 2 AeS.8 & Gale aS 44
Child safety seats.............0..000 eee 80
Securing to the top tether anchor........ 84
Securing with a safety belt.............. 83
Securing with LATCH..............2-00. 82
Cleaning... 0.2... . cee eee eee eee 280
Cleaning Alcantara................0000. 283
Cleaning artificial leather............... 283
Cleaning carbon components........ 282, 283
Cleaning controls:s « sews s sews «esas x os 283
Cleaning decorative parts andtrim........ 282
Cleaning exhaust tail pipes.............. 282
Cleaning plastic parts.................. 282
Cleaning textiles...............00.000. 283
Climate control system...........--..0-- 93
Climate control system controls in the rear
Child safety lock..... 0... ccc cece eee eee 44

Index

Drives
refer to Media.............000 eee 222,226
Drive select
refer to Audi drive select............... 113
Drive systeM..... ee eee eee ee ee 104, 106
Audi drive Select s cso 2 ¢ cawe 2 2 gence a ee 113
Driving down hills...............-0.00- 110
Driving program..............0005 101, 147
Driving through water............-..005 111
Driving time... 6... eee eee eee 15
Driving tips
Driving through water................- 111
Efficientdriving ¢ wuss « ¢ cows se cows xe ea 104
Offroad driving............. cee eee eee 110
Uphill and downhill................00. 110
Driving uphills.................2..004. 110
DVD drive... . 2... eee eee eee eee eee 223
E
EPMA Cc ctienans a sxexsign oo someone oF 6 eaninn a 4 auata 192
Settings............. 0.000.002 0 02 192
EDL
refer to Electronic Differential Lock...... 117
EDR
refer to Event Data Recorder (EDR)...... 303
Efficiency'assist:«. « « swas ss saws ye ees soe 137
Predictive COMtOle:.c. oo snswse « oecase «4 suesecm 143
Electtical'system:. « «wes: 2 amie oe came 6 oe 254
Electromechanical parking brake......... 108
Electronic Differential Lock.............. Li?
Electronic immMobiliZetjewy: . ¢ wees 4 é wows sa ee 39
Electronic Stabilization Control........... 117
Embedded SIM card............0e0eeeee 195
Emergency assist...........000-00 ee eee 159
Emergency assistance..............000. 286
Emergency braking function............. 109
Emergemey calli: «oven se soesace es eons 190, 199
Emergency flashers..............--.00-5 53
Emergency mode..............---2ee0- 103
Emergency operation
DOORS a cess v x wasn + 5 cose 6H some ¥ shaaem FF
Fuel filler door
Luggage compartment lid............... 44
Panoramic glass roof..............0.005 47
Emissions control system..............% 244
318

EM@rgy CONSUIMENS ies & 0 csv wiemnes a ree wo 16
Energy Management. . . cw. seca ee enn 105
Engine
Breakingin.............. cece eee eee 104
Coolant... 6... ee eee eee eee eee 251
Emergency StOp ix : « wows ss wigs s nares se we 98
JUIMPISTAREIING » « canaeie ws awssins 6 # sense aw nn 292
Start/Stop system...........--0000005 105
StartinG/StOppiNG wx 2 = sew + v gems + 2 wes = 98
Engine compartment
Opening and closing the hood.......... 246
Overview .... 2... eee eee eee eee 247
Safety precautions............-0.ee0ee 245
Engine oil
AGOING « seven = ¢ eye + + seers 3 es Fc ees 248
CHANG IG psu: 1s + wausan 6 e tenses © cascan wx sanitene © 250
Checking oillevel..............--000-- 248
Consumption ss ¢ ssws « « sews se eee so 248
Tndicator light: « cas + sao e > waren @ macorn 248
Replacement interval................. 257
Temperature display................0-5 15
Engine sound
Audi drive’select« «isis +s css 2 a secu 2 0 3 114
Enigine’startsystem «css ¢ ees ss eee « x eee 99
Engine stop
refer to Start/Stop system............. 105
Entry/exit lighting oe. <2 sca se erwe ve owen a < 53
Enthy 4SSiStance:. « + aus + ¢ sqm 9 cease es 66
REAR SCALES cusses x cusses © w suenens oo mane wo oes 67
also refer to Exit assistance............. 66
Environment
Unleaded gasoline.............e eee eee 241
ESC
refer to Electronic Stabilization Control... 117
ESC OfffOad sours s = sqws & = nua ¢ 2 sates ee 118
eSIM
refer to Embedded SIMcard............ 195
Event Data Recorder (EDR).............. 303
EXHBSSSISTANGCE « ema 3 x new ¢ 2 eee 4 8 em ¥ ¥ 66
EXiIQWarnitiGhers: < = sas ¥ 2 eares 3 2 ecteN Eo ee 157
Exterior antenna..................000. 186
Exterior lighting.......... 0.0.0 e eee eee 50
Exterior mirrors. ..........0..0.00.0000. 56
Folding settings..............cceee vues 35
External voice operation................. 28