2021 AUDI Q7 bluetooth

Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 224 using a USB adapter
=> page 224, fig. 156, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

234
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 194.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible in
vehicles without a navigation system or
without a detected vehicle position (GPS da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must be
logged into the mobile phone network
=> page 194.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 28.

4M1012721BC
Audi smartphone interface

— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
services through the MMI and does not as-
sume any responsibility for the content of
these services.
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 224.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 238. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 19. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 224.
Check if the requirements needed to connect a smartphone have been met.

235

4M1012721BC
Additional settings

Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The settings will be reset. The system will re-
start. This may take some time.
@ Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 237.
— Map material update for the navigation system
=> page 210.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update

With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 194, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on page 22 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
The
MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 22.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.
237

Additional settings

> Press on the notification, or
> Open the notification in the notification center
on > page 22 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
> Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.

Z\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation

completes successfully.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=) in General information on page 194.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update

Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
238
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 234.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 194.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 238.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI & page 237 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 183.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1. >

4M1012721BC
Additional settings

> Press and hold an element until the Options
menu is displayed.
> Press Delete.
If a device is listed multiple times, it will be de-
leted from all menu items.
PXe Keli a Cela] Mey Lately
Depending on the selected function, additional
options
may be available.
Requirement: the connected devices menu must
be displayed > page 238.
> Press ona menu item, such as Telephone 1.
» Press and hold an element until the Options
menu is displayed.
Bluetooth profile
You can switch desired profiles on or off sepa-
rately in the MMI.
Favorite
To set a paired mobile device as the default
phone, activate this function in the MMI.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
General information
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
Multi Media Interface
> Applies to: MMI: Select on the home screen:
SETTINGS > General.
Subscriptions
Version information
Legal notes
Possible options:
— Software information
— About Audi connect
— About the data memory
Audi smartphone interface
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI > page 234.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface.
> Press and hold an element until the Options
menu is displayed.
> Press Legal notes.
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Select in the instrument cluster: vehicle func-
tions tab > page 13.
>» Press and hold the EI button on the multifunc-
tion steering wheel until the display appears.
Possible options:
— Engine code
— Software information
— Version information
Head-up display
Applies to: vehicles with head-up display
Requirement: the vehicle must be stationary and
the ignition must be switched on. The head-up
display is switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Head-up
display > Display contents > Show the license
text in the head-up display.
239

Data privacy

When the function is switched off, the data con-
nection will be available in order to use Audi
connect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
You can also deactivate individual services for
your vehicle at my.audi.com if you are logged into
the vehicle as the key user > page 31. These de-
activated services will not be available in the ve-
hicle. For additional information, visit my.audi.
com.)
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
G) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 22.
— If the transmission of data is limited, it will
have the following effects on the exchange

D_ In certain countries.
306
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
Audi collects, uses, stores and shares your per-
sonal information, such as contact data, vehicle
data, usage data, driving data and precise geolo-
cation, in order to provide you with the products
and services you have purchased or requested,
and for a number of other purposes, for example,
to track quality issues, to performance and safe-
ty, to meet our internal compliance or legal re-
quirements and to market to customers and po-
tential customers. For a more complete list of
the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped
with persistent data logging. Please review the
complete Privacy Statement to understand our >

Index

Battery
Charging (12 Volt vehicle battery)....... 256
Vehicle battery (12 Volt)............... 254
Winter operation (12 Volt vehicle battery) . 255
Blinds
refer to Panoramic glass roof............ 46
BlOGK TOUTE vcs + « crsanin © 5: cavemen © & oreo © wanes 208
Oe 94
Bluetooth
Audio player. .... 0.0.2... ee eee eee eee 223
Connecting a device...............00-- 238
Connecting a mobile phone............ 183
Deleting adevice...............00000- 239
Device overvieW.... 0.0.00. ee eee eee 238
Disconnecting a device................ 238
Displaying profiles.................... 239
Selecting adevice.................00. 238
Specifying a favorite.............0000- 239
BOOStss « : eens 2 y ses « e eee bo ees Go eee ee 15
Boost pressure indicator................. 15
Brake fluid
Checking the brake fluid level........... 253
Brak@Sisss 2 ¢ sews 5 ¢ cans + 0 eee fe ore eo ee 106
Brakesfluids cs season x amamna a x anime oo somnine 6 253)
Emergency braking function............ 109
HGtticra: 2 5 susan 3 8 aatam ¥ S RGIER 2 oe 3 eR 110
New brake pads « sec se ove oe sens sees 107
Bratids:s = seem: = = weeps & = eeeng © 4 eee G4 Ree 240
Break-in security feature................. 37
Breaking in
New brake pads « sess so sesou oo camer o coaans 107
ING WEIROSE: « « winzson s » crnnace 6 9 oxenene © 0 axniean 266
Browser
refer to Media center.................. 227
Business address.............2.22--0-- 208
Cc
California Proposition 65 Warning........ 246
Battery specific...............0.-.00. 255
Calllist.. 0... 2. eee eee eee eee 187
CameraS 0... eee 124
LOCAtIONS <5 « = seem 5 2 Rem FE eR SE oe g 125
Capacities
Fuelitank’: » soos 3 2 mews 2 2 awe 2 4 came + ne 314
Washer fluid reservoir................. 314
CargoPloor eno < csccose 2 v snevece a v exevene av enecene 2 3 91
316
CarQOiMe bien: « sows v seswens wo casicows 1 wt eamwses © vt ome 90
Carwash, . s wvvsa eo soni av anaes 4 ao insane wo ane 280
Catalytic converter... 0.0... cee eee e eens 244
Cell phone
refer to Telephone...........-..-++05- 183
Cell phone compartment
refer to Audi phone box............... 185
Central
lockingsec. « 2 ces 0 x moms + 6 same a 0 ate 34
Auto Lock... 0.6... eee eee es 34
Convenience key..........-.00 eee ee ee 39
Convenience opening and closing......... 46
Luggage compartment lid............... 42
Mechanically unlocking and locking....... 37
MESSAGES « secures so acsmes +o awewes vo exon v aeMN 36
Remote control key............2-..0005 39
SGUeING.< = x sea « = sees Fo eee Fe ees FP wee 35
Vehicle key sass Central locking switch.................-. 36
Geramic brakeSwoas + ¢ eayes ¢ x seme 2 x ees & 6 3 107
GentificatiOnin: « » axa: = wee 2 sme 2 eee 311
Charging
refer to Power sourceS.........--0 eee eee 86
Charging the battery
Mobileidevicesi. . . csisceuss «sania a a avesiue 0 ¥ ave 224
USB... eee 186
Wireless: « « arms s ¢ anes gs agus a 2 awe 2 6 186
Child safety lock
Climate control system controls in the rear. 44
Power windows............0 2.0000 eee 44
ReardGorsis« + s seus «a mame 2 AeS.8 & Gale aS 44
Child safety seats.............0..000 eee 80
Securing to the top tether anchor........ 84
Securing with a safety belt.............. 83
Securing with LATCH..............2-00. 82
Cleaning... 0.2... . cee eee eee eee 280
Cleaning Alcantara................0000. 283
Cleaning artificial leather............... 283
Cleaning carbon components........ 282, 283
Cleaning controls:s « sews s sews «esas x os 283
Cleaning decorative parts andtrim........ 282
Cleaning exhaust tail pipes.............. 282
Cleaning plastic parts.................. 282
Cleaning textiles...............00.000. 283
Climate control system...........--..0-- 93
Climate control system controls in the rear
Child safety lock..... 0... ccc cece eee eee 44

4M1012721BC
Index

F
Factory default settings
Multi Media Interface................. 237
Fast mOUté sacs = & wanes = & Sees = 4 ew Fa 203
Favorites... 0... eee eee eee ee 21
Bluetooth = « sec : s gows es ees e Sewn ee we 239
Navigation. . « ccmes s + sximene «0 onmem = 6 meen « 204
Telephone .......... 0... e eee eee eee 188
Federal Communications Commission (FCC) . 311
File formats (media drives)...........005 231
FIXGURE'SC bisa 5 + sso a o cence 3 x canaems ov aunewas oo 91
Fog QWINKOWS) ace ee wesw wo armans a ¥ semen 6 ¥ coe 95
Folding the backrest down/up............. 68
Folding the rearseats.............-.000. 90
Footwell temperature................-4. 96
For the sake of the environment
Disposing of engine oil................ 250
Fueling... 02... cee cece eee eee 242
Leaks... 2... eee eee eee eee 246
Fragrance.......... 0.0... eee eee 95,96
Free text search
M@dia:: : seme ¢ 3 azn x 5 eG £ Eee TE 230
RadiOtes. x = meses oe acses vo nome ooo eH 216
also refer to Intelligent search.......... 203
Freeze protection
Coolant...... 2... eee eee eee eee 251
Windshield washer system............. 257
Fréqueticy batids « s sccs = s sees ss wees se ea 214
also refer to Frequency band........... 214
Front center arinrest « score « & mea 4s news a vo 66
Front collision warning
refer to Audi pre sense front............ 151
Front passenger’s seat adjustment
Front... 0.2.0... eee eee eee 66
ROaf seas ¢ s seas ¢ o ees Fe ees Ys ees 66
Front wiper blades
Changing s = = eees = 2 mews = stews e Sees coe 59
ClEATIIAG » x. seasios + swiesss ae a sumaes wo omoaas i 6 eens 59
ee ee 241
Additives ...... 0.00... cee cece eee 242
CUMFENt CONSUMPTION = csux « = wows «2 ems se 15
Fuel:display esses. + sue so enue ov eee ¥ os 12
Fuel tank capacity.................00-. 314
Gasoline : acs + ¢ ees +o aaa + 2 sates Fe ees 241
Reducing fuel consumption............ 104
Fueling
Fuel filler door..... 0... . cece eee eee ee 242
Fuel filler door emergency release....... 244
Fueltankcapacity'. « 5 soca es cence ao cman « 314
Functions on demand.................. 196
Functions that require a license.......... 196
also refer to Functions on demand....... 196
G
Garage door opener............--0e ee eee 47
GarMenthOOks eves sv severe oo snes o a wes oo 2 87
GaSOlIMG coy « x were g 2 emp = 2 eee 5 ¢ see & 241
Additives ...... 0... cece eee eee eee 242
Gasoline mixture.................0005 241
GAWR
refer to Gross Axle Weight Rating (GAWR) . 314
Gears... eee 100
Glossary of tire and loading terminology... 262
Glove compartment..............000 eee 87
Gross Axle Weight Rating (GAWR)........ 314
Gross Vehicle Weight Rating (GVWR)...... 314
GVWR
refer to Gross Vehicle Weight
Rating (GVWR) « sce se mee = 4 metas & 2 ee 314
H
Handsfree................-..0.0 00s ee 184
Hands Free Profile..................... 184
Head-up display
ACiUStiNGizes: 5 = :zexes 5 « eee ss ween § v eee 26
Adjusting the brightness................ 55
Operating...................0.00.0000. 26
Headlight range control................0. 50
Headlights
Cleaning ....... 6.06 281
Headlight range control................ 50
Washer'systems « ¢ wesa es mera. oemre + eas 58
Washer system (filling washer fluid) .... . 257
Head restraints
Adjusting... 2.0.02... . 0. c eee eee eee 70
Removing and installing............0065 70
Heated rear window............-. 000s eee 95
Heated steering wheel................0.. 96
Heating....... 0.0.0... eee eee eee eee 93
319