2021 AUDI Q5 time

80B012721BA
High-voltage system

Charging the high-voltage battery
Introduction
Applies to: vehicles with plug-in hybrid drive
The following options are available to charge the
high-voltage battery:

Charging method Charging cable

Charge with household and industrial alternat-
ing current (AC) sockets
Audi e-tron compact charging system > page 131

Charge at public alternating current (AC) charg-
ing stations

Charging station cable

Audi recommends using alternating current (AC)
to charge the high-voltage battery at industrial
sockets, charging stations, or a wallbox. This will
allow you to achieve higher efficiency and a con-
siderably shorter charging time when compared
to charging with a household socket.
Only charge at household sockets with the
Audi e-tron compact charging system under spe-
cial circumstances when it is not possible to
charge at an industrial alternating current (AC)
socket or at a public alternating current (AC)
charging station.
High-voltage batteries age over time, which re-
duces the available range. High-voltage batteries
can also age because of how they are used: fre-
quently charging the high-voltage battery com-
pletely accelerates the aging of the battery and
reduces the available range.
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
—The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
Important safety precautions
Applies to: vehicles with plug-in hybrid drive

Z\ WARNING
Short circuiting, electric shock, explosions,
fire, and severe burns can result from charg-
ing the battery incorrectly (for example by
disregarding general safety precautions, using
unsuitable or damaged sockets and charging
cables, or charging with unsuitable electrical
equipment) and can lead to serious and fatal
injuries.
— Do not charge using sockets/electrical
equipment that is clearly damaged or instal-
led incorrectly.
— Never use charging equipment that is clearly
damaged and/or dirty. Check the charging
equipment for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,


123

High-voltage system


or an adapter, for example, a travel adapter
or timer.
— Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Only use the charging equipment provided
by the factory or the charging station cable.


ZA\ WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging with a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-


not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
- If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.


124
@) Note
— Severely draining the high-voltage battery
can damage it. Once a O mi (0 km) electric
range is displayed, charge the high-voltage
battery within two months. If the stationary
time is unknown with the electric range at 0
mi (0 km), charge the high-voltage battery
immediately. Even if the vehicle is not used,
the high-voltage battery charge level will
naturally reduce over time. To avoid a total
battery drain during long periods without
use (more than one year), charge the high-
voltage battery to the highest level possible
before discontinuing driving it.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
(i) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:

80B012721BA
High-voltage system

— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
@ Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems on a secure surface
during the charging process > A\.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
process is automatically paused until the
temperature has lowered back within the
normal range.
Charging
Applies to: vehicles with plug-in hybrid drive

Fig. 101 Left rear side of the vehicle: opening the high-
voltage charging port door



Fig. 102 Charging unit: charging port and buttons/LED
Connecting the charging cable
If you charge your vehicle at a charging station,
the following sequence of steps may vary. Follow
the manufacturer guidelines and operating in-
structions for the charging station.
Requirement: the “P” gear must be selected, the
parking brake must be set, and drive ready mode
must have ended.
— If necessary, remove the charging cable from
the vehicle > page 130, Transport.
— Remove the cap from the charging cable if nec-
essary.
— First connect the charging cable to the power
supply, or remove it from the charging station.
— Unwind the charging cable completely.
— Unlock the vehicle.
— To open the charging port door, press on the
right
side of the door > fig. 101.
— Remove the cap from the vehicle charging port
and place it on the holder on the charging port
door.
— Plug the charging connector into the vehicle
charging port.
Starting to charge automatically (immediate
charging)
If charging is not delayed with a timer, the charg-
ing process will begin immediately. If necessary,
the charging station may need to be activated.
Follow the manufacturer guidelines and operat-
ing instructions for the charging station.
While charging
The charging display on the charging unit @) will
pulse green while charging. It will pulse |<} in
the instrument cluster. You can find the meaning >
125

High-voltage system

of the possible charging display colors under
=> page 127.
The charging connector is locked while charging
and cannot be removed.
If the driver's door is opened while the ignition is
switched off, the current battery charge level and
the high-voltage battery range will be displayed
in the instrument cluster. If charging is in prog-
ress, the remaining charging time will also be
displayed.
Immediate charging and timer charging
You can switch between the immediate charging
@ and charging timer @ options during the
charging process if a charging timer is set
= page 127. Press the corresponding button to
do this.
Ending the charging process
You can interrupt the charging process at any
time.
— Unlock the vehicle or press the @/@) button
when the vehicle is unlocked, and the LED will
turn on.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— Put the cap back on the charging port.
— Close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— Ifyou are transporting the charging cable in
the vehicle, store it securely > page 130.
If the charging connector cannot be removed,
you must unlock it manually > page 128.
If you cannot disconnect the charging connector
from the charging station, authenticate yourself
126
again at the charging station and then try again
to disconnect the charging connector. If you still
cannot disconnect the charging connector from
the charging station, contact the charging sta-
tion operator.

ZA WARNING
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
—If the charging unit is damaged, do not
charge using the charging port to reduce the
risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.

C) Note
If you drive with the charging unit open, both
the charging port door and the electronics in-
stalled behind it could be damaged. Check
each time after charging if the port door is
locked before you start driving the vehicle.
@ Tips
— If the parking brake is set, it could create
noises
when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.

80B012721BA
High-voltage system
Charging display
Applies to: vehicles with plug-in hybrid drive

The charging display is an LED light on the charg- the charging status. The key for the LED light is






ing unit @) page 125, fig. 102 that indicates explained in the following table.
LED on the charging unit Meaning
Vehicle charging system is in sleep mode. A timer may be active,
Off but charging has not started yet.
Charging process is interrupted.
Pulsing The high-voltage battery is charging.
Green Flashing A timer is active, but charging has not started yet.
On High-voltage battery charging process is completed.

When using the Audi charging system, make sure the power
plug is inserted in the power socket > page 131. No power sup-
ply was recognized even though the charging cable is plugged
On in. Have the power supply or power supply system inspected.
When using the Audi charging system, check the status displays
Yellow on the unit > table on page 132. See an authorized Audi dealer
or authorized Audi Service Facility for assistance if necessary.

The vehicle is not secured from rolling away. Check if “P” is se-
lected and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.
Flashing

The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Remove the charging connector and plug it in the
charging port again, or use a different charging station. If the
Red On LED stays turned on, there is a malfunction either in the vehicle
charging system or at the power source. See an authorized Audi
dealer or authorized Audi Service Facility for assistance if neces-
sary.



The outside temperature is too low or too high.

@ Tips climate control system. You can turn on multiple
timers at the same time.
The operation status indicated by the LED on
the charging unit are is displayed in the in-
strument cluster Eg.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
Multiple timers are displayed that you can set
Applies to: vehicles with plug-in hybrid drive > To set a timer, select > in the line for the de-
sired timer.
> If the timer should be set one time, select Indi-
vidual timer. If the timer should be set to re-
peat, select Repeat timer.
> Set a preferred charging time if desired, for ex-
ample to use off-peak power rates. >
Use a timer to set at what departure time your
vehicle should be fully charged. A timer can ei-
ther be set one time or to repeat at the selected
times. You can also specify if your vehicle should
be heated or cooled to the temperature set in the
127

High-voltage system

> To also activate the climate control with a tim-
er, select CD.
> Select Next and follow the instructions in the
menu.
> To turn ona timer, select CD.
> To activate an enabled timer, select s+ until the
Timer charging mode is displayed.
If the set departure time on the timer is too
close, it may not be possible to charge the vehicle
fully.

It is not possible to charge using the timer at
some charging stations.
Emergency release
Applies to: vehicles with plug-in hybrid drive
In case of malfunction, you can manually release
the charging port door or the charging connec-
tor.

Fig. 103 Left side of luggage compartment: emergency re-
lease cover
[RAz-0716]

Fig. 104 Left side of the luggage compartment: emergen-
cy release
Manually releasing the charging port door
> Open the luggage compartment lid.
128
> Turn the cap counterclockwise and fold the cov-
er > fig. 103 upward.
> Loosen the red loop @) > fig. 104 from the re-
tainer and then pull on the loop carefully >@.
> To open the charging port door, press on the
right side of the door > page 125, fig. 101.
» After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 126, Ending
the charging process.
> Open the luggage compartment lid.
> Turn the cap counterclockwise and fold the cov-
er > fig. 103 upward.
> Loosen the yellow loop (2) from the retainer
and then pull on the loop carefully >@®.
> Remove the charging connector.
>» After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.

80B012721BA
High-voltage system

Audi e-tron compact charging system
Applies to: vehicles with Audi e-tron compact charging system


a |


m=)
[RAZ-0726|
72

Fig. 106 Audi e-tron compact charging system: compo-
nents (example)
The Audi e-tron compact charging system can be
used for charging with a household or industrial
socket. Depending on the country and the vehicle
equipment, the following accessories may be
available:
@ Control unit
@ Vehicle cable with vehicle charging connector
@®) Power cable with power plug for household
sockets
@ Power cable with power plug for industrial
sockets
The vehicle cable is securely connected to the
control unit. The power cable is plugged into the
upper end of the control unit and can be switched
=> page 135.
Control unit overview

© | On/Off button @, charging power lev-
el and LED

© _ |Status LED:
a Power supply/household
connection
& | Vehicle
0 Control panel


Reset
® 9
Charging
Note the instructions for charging > page 125.
Fig. 107 Audi e-tron compact charging system: control
unit
Requirement: the correct power plug must be in-
stalled > page 135.
— Insert the plug into the socket.
— Plug the vehicle charging connector into the ve-
hicle charging port.
— The charging process e will start automatically.
— Once the charging process has completed, un-
lock the vehicle and remove the vehicle charg-
ing connector from the vehicle charging port.
Adjusting the charging power level
The control unit automatically recognizes the
voltage and the available current strength. You
can set whether you would like to charge with full
or reduced charging power. The last setting that
was selected will be saved and used again the
next time the vehicle is charged. If multiple
items are connected to the power circuit, the
charging current may be reduced when charging
at a power outlet. This can help to prevent the
electrical equipment from overheating.
Before charging, always check if the charging
power setting that was selected last is still suita-
ble.
—To set the charging power level, press and hold
the ® button © © fig. 107 for at least two sec-
onds.
After the charging power level is set, the status
LEDs (, {and [| will flash green one time. The
selected value (50% or 100%) is displayed on the
left or right side of the ® button.
131
>

High-voltage system

Control unit: status and malfunction indicators

Indicator lights Meaning Solution



& Green The charger is ready to charge, | Starting the charging process
O 0 Off but is not charging. =>page 125.
O & Off
O 0 of
9 Off
O Flashing green __| The vehicle is being charged
O 0 Off with the ground conductor
O Bot monitor activated.
O 0 of
9 Off
Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O B& otf function: a multi-phase socket | cools down, charging performance will be
O 0 of is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
9° Off ance will be reduced. nection checked by a qualified electrician.
O Flashing green |The control unit has overheat- | After the control unit cools down, the
O Q Off ed. The charging performance | malfunction will be automatically
O Bor will be reduced. cleared. Never leave the control panel in
@ 8 Yellow direct sunlight for long periods or time.
Until it cools down, charging perform-
© Off ance will be reduced. If the malfunction
continues, have the control unit checked
by an authorized Audi dealer or author-
ized Audi Service Facility.
O Red The power cable has overheat- | After the cable cools down, the malfunc-
© © Yellow ed. The charging process has __| tion will be automatically cleared and the
O B otf been interrupted. charging process will resume. If the mal-
function continues, have the control unit
O 0 off checked by an authorized Audi dealer or
© Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
O Red The control unit has overheat- | After the control unit cools down, the
O O off ed. The charging process has_ | malfunction will be automatically cleared
O Bor been interrupted. and the charging process will resume.
@ 0 Yeltow Never leave the control panel in direct
© -_ sunlight for long periods or time. If the

malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.

132