2021 AUDI Q5 Door

Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
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seals on the side windows, doors, lids or the sun-
roof* or at tires, rubber hoses, insulating materi-
al, sensors* or camera lenses*. Keep a distance of
at least 16 in (40 cm).
Plug-in hybrid drive: Do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >

Care and cleaning


ZA\ WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.

@) Note
— Headlights and tail lights
— Never clean the headlights or tail lights
with a dry cloth or sponge because the
lights could be damaged.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
286
— To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
center display, select on the MMI home
screen: SETTINGS > Display & brightness
> MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.

Fuses and bulbs

@) Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
G@) Tips
— The following table does not list fuse loca-
tions that are not used.
— Some of the equipment listed in the follow-
ing tables applies only to certain model ver-
sions or certain optional equipment.

Fig. 198 Driver's footwell (left-hand drive vehicle): fuse
panel with plastic clip
300
3 2
= & a

a
Ss $
2 8

Fig. 199 Front passenger's footwell (right-hand drive vehi-
cle): fuse panel with plastic clip

Fuse panel


No. | Equipment

Catalytic converter heating

2 |Engine components

Exhaust doors, fuel injectors, radiator in-
let, crankcase housing heating

Vacuum pump, hot water pump, NOx sen-
4 |sor, particulate sensor, biodiesel sensor,
exhaust doors

Brake light sensor

6 | Engine valves, camshaft adjustment

Heated oxygen sensors, mass airflow sen-
sor, water pump

Water pump, high pressure pump, high
8 | pressure regulator valve, temperature
valve, engine mount

Hot water pump, motor relay, 48 V drive-
train generator, 48 V water pump

10 | Oil pressure sensor, oil temperature sensor

Clutch position sensor, 48 V drivetrain
11 | generator, water pump, 12 V drivetrain
generator

12 | Engine valves, engine mount


13 | Engine cooling

80B012721BA
Fuses and bulbs











































Fuse panel (4) (brown) Fuse panel © (black)
14 | Fuel injectors, engine control module 1 Left rear door control module, left rear
15 | Ignition coils, heated oxygen sensors power window
16 | Fuel pump 12 | Parking heater
Fuse panel (8) (red) Fuse panel (©) (black)
No. | Equipment No. | Equipment
Anti-theft alarm system Front seat electronic, seat ventilation,
2. [Engine control module 1 rearview mirror, testclimate control sys-
tem control panel, windshield heating, di-
3 Left front
seat electronics, lumbar sup- agnostic connection
port, massaging seat a A 7
Diagnostic interface, vehicle electrical sys-
4 |Automatic transmission selector lever 2 tem-control module
5 [Horn 3 |Sound generator
6 | Parking brake 4 |Clutch position sensor
7 | Diagnostic interface 5 | Engine start, emergency shut-off
8 | Roof electronics control module Diagnostic connection, traffic information
9 |Emergency call module 6 antenna (TMC)
10 | Airbag control module 7 |USB input
11 Electronic Stabilization Control (ESC), An- 8 | Garage door opener
ti-Lock Braking System (ABS) Audi adaptive cruise control, distance reg-
12 | Diagnostic connection, light/rain sensor 2 ulation
13 | Climate control system 10 | Exterior sound, active accelerator pedal
14 | Right front door control module 11 | Front camera
15 | Climate control system compressor 12 | Right headlight
16 | Brake system pressure reservoir 13 | Left headlight
Fuze panel © (black) 14 |Transmission fluid cooling
No. | Equipment 15 |Alarm and hands-free calling system
1 | Front seat heating Fuse panel (©) (red)
2 |Windshield wipers No. | Equipment
3 |Left headlight electronics 1 {Ignition coils
4 | Panoramic glass roof 2 |Climate control system compressor
5 |Left front door control module 5 |Left headlight
6 | Sockets 6 |Automatic transmission
7 Right rear door control module, right rear 7 |Instrument panel
power window 8 |Climate control system blower
All wheel drive control module 9 | Right headlight
9 |Right headlight electronics 10 | Dynamic steering
10 Windshield washer system/headlight 11 | Engine start, thermal management
washer system control module 7
12 |Oil pump

301

Fuses and bulbs
Fuse assignment - Driver's side of the Fuse assignment - Left side of the luggage
(ole 4) g (eT Tata ahg
Q oO

cy ¢
2
= = a

Fig. 200 Driver side cockpit: fuse panel with plastic bracket

Fuse panel

No. | Equipment
















4 |Head-up display
5 |Audi music interface, USB input
6 | Front climate control system control panel
7 |Steering column lock
8 | Center display
Fig. 201 Left side of the luggage compartment: fuse panel
9 |Instrument cluster with plastic clip
10 | Volume control
11 | Light switch, switch module Fuse panel (@) (black)
12 | Steering column electronics No. | Equipment
14 | Infotainment system 1 |Thermal management, coolant pumps
15 | Steering column adjustment 2 | Windshield defroster
16 Steering column electronics, steering 3_|Windshield defroster
wheel heating 5 |Air suspension/suspension control
6 | Automatic transmission
7 |Rear window defogger
8 | Rear seat heating
9 |Left tail lights
10 | Airbag control module
Luggage compartment lid lock, fuel filler
11 | door lock, convenience system control
module

12 |Luggage compartment lid

Fuse panel (8) (red)
No. | Equipment


2 |High-voltage battery

3 | High-voltage battery water pump

4 | Electric motor

302

80B012721BA
Fuses and bulbs


Fuse panel (8) (red)

6 | Electric compressor

8 |Climate control system compressor

9 |Temperature control

10 | High-voltage battery

11 | Charging device

Fuse panel © (brown)

No. | Equipment

Exterior antenna

2 | Audi phone box

Right front seat electronics, lumbar sup-
port, massaging seat

4 |Side assist

6 | Tire pressure monitoring system
Facility in cases of doubt. These facilities have
the correct tools and replacement parts as well
as the required technical knowledge.
LED lights*
Your vehicle is equipped with maintenance-free
headlights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.

Z\ WARNING
If you still would like to try replacing the
bulbs in your vehicle yourself, read the warn-
ings regarding working in the engine compart-
ment > A\ in General information on
page 246.


Convenience access and start authoriza-
tion control module

Auxiliary heating, tank module

9 |Climatized cup holder

TV tuner, data exchange and telematics
” control module

11 | Auxiliary battery control module

12 | Garage door opener

13 | Rearview camera, peripheral cameras

14 | Right tail lights

16 | Airbag control module

Fuse panel (£) (red)

No. | Equipment

Exhaust treatment

Right trailer hitch light

Trailer hitch

Left trailer hitch light

WO)
O;N]/
Mm|w
Trailer hitch socket

All wheel drive control module, sport dif-
10
ferential


11 | Exhaust treatment

Bulbs
Replacing bulbs
Audi recommends having a bulb replaced by an
authorized Audi dealer or authorized Audi Service
cy Note
Make sure the covers are fitted correctly on
the headlight and tail light so that no water
will leak in from the outside and the light
function will not be impaired.
303

80B012721BA
Accessories and technical changes

Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.


— Never perform any work in the motor com-
partment unless you know exactly how to
carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.


ZA WARNING
Maintenance work, repairs, or technical modi-
fications to the vehicle (such as installing ad-
ditional equipment) that is not performed
correctly can cause serious injuries and in-
crease the risk of an accident.


Z\ WARNING
The engine/motor compartment in any motor
vehicle is a potentially dangerous area and can
cause serious personal injury.
— Always use extreme caution when doing any
work in the motor compartment. Always fol-
low commonly accepted safety practices and
use common sense. Never risk personal in-
jury.

@) Note
— Maintenance work, repairs, or technical
modifications to the vehicle (such as instal-
ling additional equipment) that is not per-
formed correctly can cause vehicle damage.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
@) For the sake of the environment
Certain components in your vehicle such as
undeployed airbag modules, pretensioners
and remote control batteries may contain Per-
chlorate Material - special handling may ap-
ply, See www.dtsc.ca.gov/hazardouswaste/
perchlorate. When the vehicle or parts of the
restraint system including airbag modules
and safety belts with pretensioners are scrap-
ped, all applicable laws and regulations must
be observed. Your authorized Audi dealer is
familiar with these requirements and we rec-
ommend that you have your dealer perform
this service for you.
309

Technical data

A/C system refrigerant oil
The exact type and amount of refrigerant oil in
the A/C system is specified on the sticker on the
refrigerant compressor.
Refrigerant oil 100/110 g® +/-10g

Oil with plug-in hybrid drive

160g +/-10g

2) The specifications depend on vehicle equipment.

B8U-0380
= MINA AO
Fig. 204 Safety certificate


Gross Vehicle Weight Rating (GVWR)
The maximum permitted total weight @ of the
vehicle is listed on the safety certificate on the
side area of the door or on the driver's door pillar.
Trailer load
Gross Axle Weight Rating (GAWR)
The maximum permitted load on the front axle
@ or the rear axle @) is listed on the safety cer-
tificate on the side area of the door or on the
driver's door pillar.
Load
The maximum permitted load is listed on the tire
pressure label on the driver's door pillar.
Roof load
The maximum permissible roof load is 165 lbs
(75 kg).
Q5,SQ5 4409 lbs (2000 kg) 441 lbs (200 kg)


Q5 TFSIe 2000 lbs (907 kg)

200 lbs (91 kg)

314