2021 AUDI Q5 key

Driver assistance

— Curves
— High barriers on the side of the road

ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras © page 141.
— The display may not appear on time when
vehicles are approaching or being passed

very quickly.

@) Tips
— If the window glass in the driver's door or
front passenger's door has been tinted, the
display in the exterior mirror may be incor-
rect.
— The system is not available when towing a
trailer. There is no guarantee the system
will switch off when using a retrofitted trail-
er hitch. Do not use these functions when
towing a trailer.
— The system complies with United States FCC
regulations and ISED regulations
=> page 311.
Adjusting side assist
Applies to: vehicles with side assist
You can adjust the side assist to your preferences.
The settings depend on the vehicle equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Driver assistance > Side assist.
Possible settings:
The system can be switched on and off. If the sys-
tem is switched on, the displays in the exterior
mirrors will turn on briefly each time the ignition
is switched on.
Brightness - Change the brightness only when
side assist is switched on, so that the selected
setting can be checked in the exterior mirror dis-
plays. Adjust the brightness to a level where the
display will not interfere with your view ahead.
Because the display brightness automatically
adapts to the ambient light, it may have already
been adjusted to the highest or lowest setting
during the automatic adaptation.
172
G) Tips
— If you switch side assist on or off, the exit
warning will also switch on or off.
— Certain settings are automatically stored
and assigned to the remote control key be-
ing used.
Messages
Applies to: vehicles with side assist
fg ° is displayed when there is a malfunc-
tion, the side assist and exit warning system
functions may be unavailable or may be limited.

A message that indicates the cause and possible
solution
may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the sensor area at the rear
corners of the vehicle > page 143, fig. 113 and
try to turn the systems on again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

Audi connect

Information about the services and the corre-
sponding app was accurate at the time this man-
ual was printed. The scope of services depends
on the country and equipment. There may be
changes over the service life of the vehicle.

ZA WARNING
— Always follow the information found in > AA
in General information on page 197.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
G) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.

— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 31.
> Install the myAudi app on your mobile device
and log in with your access information.
@ Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
200
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.

ZA\ WARNING
Always follow the information found in > A\
in General information on page 197.
@) Note
Always follow the information found in >@ in
General information on page 197.

Media


Audio/video files

Supported media
Audi music interface: mobile devices > page 226 such as iPhones,
MTP players, and USB storage devices in “USB Device Subclass 1 and
6” that conform to USB 2.0: USB sticks, USB MP3 players (Plug-and-
Play capable), external USB flash drives, and hard drives

USB storage devices: exFAT, FAT, FAT32, NTFS.

File system USB storage device partitions (primary/logical*): 2 per USB connec-
tion.
Album cover: GIF, JPG, PNG with max. 800x800 px. The album cover
Metadata from the medium or from Gracenote® is displayed, depending on
availability.
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX

Number of files
USB mass storage device: max. 50,000 files per medium; max. 1,000
files per playlist/folder

Audio files

Format File extension

MPEG 1/2 Layer 3 -mp3

Windows Media Audio 9/10
Up to maximum 320 kbit/s
wis 48 kHz sampling frequencies
MPEG 2/4 .m4a; .m4b; .aac







Opus Opus; .0gg; .oga
FLAC flac
ALAC .m4a 48 kHz sampling frequency
Monkey's Audio -ape
Video files
Format File extension
MPEG 1/2 -Mpg; .mpeg

MPEG4 AVC (H.264) -.mp4; .m4v; .mov; .avi

Windows Media Video 9
up to maximum 15 Mbit/s and
wmv; .asf
warn, 285 1920x1080 px at maximum 30 fps
MPEG-H (H.265/HEVC) -mp4; .mov

VP8/VP9 .webm


Flash video

flv; .f4v

G) Tips
— The media sources do not support the Win-
dows Media Audio 9 Voice format.
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device

— For compressing MP3 files, Audi recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
232
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.

Additional settings

Additional settings
System settings
Introduction
General settings are described in this chapter.
You can find specific settings in the chapters
about those settings. The available settings de-
pend on the vehicle equipment.
Date and time
» Applies to: MMI: Select on the home screen:
SETTINGS > General > Date & time.
Possible settings:
— Automatically set date and time
— Date format
— Time format
— Automatic time zone
— Time zone
Cental ah ey
» Applies to: MMI: Select on the home screen:
SETTINGS > General > Measurement units.
Possible settings:
— Speed
— Distance
— Temperature
— Volume
— Pressure
— Consumption (engine)
— Consumption (electric motor)
Language and keyboard
> Applies to MMI: Select on the home screen:
SETTINGS > Language & keyboard.
Language
You can change the languages for the display,
navigation announcements, and the voice recog-
nition system.
236
Keyboard
See > page 24.
Requirement: an audio source must be active.
» Applies to MMI: Select on the home screen:
SETTINGS > Sound.
Possible settings:
— Treble
— Bass
— Balance/fader
— Speed-dependent volume control
— Subwoofer
— Surround Level
Focus
You can optimize the sound distribution for vari-
ous locations in the vehicle.
3D effect
You can adjust the intensity of the 3D effect.
With the Medium setting, you will hear an opti-
mal 3D effect for all sources.
Plea ee ely
> Applies to: MMI: Select on the home screen:
SETTINGS > Announcements & tone.
Possible settings:
— Volume of announcements
— Welcome sound

ZA WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.
Gi) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.

Data privacy

Depending on the country, you may also be able
to deactivate individual services for your vehicle
at my.audi.com if you are logged into the vehicle
as the key user > page 31. These deactivated
services will not be available in the vehicle. For
additional information, visit my.audi.com.
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
G) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 23.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
306
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
Audi collects, uses, stores and shares your per-
sonal information, such as contact data, vehicle
data, usage data, driving data and precise geolo-
cation, in order to provide you with the products
and services you have purchased or requested,
and for a number of other purposes, for example,
to track quality issues, to performance and safe-
ty, to meet our internal compliance or legal re-
quirements and to market to customers and po-
tential customers. For a more complete list of
the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped
with persistent data logging. Please review the
complete Privacy Statement to understand our
data handling practices with respect to a particu-
lar service.
You can find additional information about our da-
ta privacy practices in your MMI.
> Applies to: MMI: On the home screen, select:
SETTINGS > General > Legal notes > About
Audi connect.
Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.

Index

B
Bag hooks .......... 0... c eee eee eee ee 83
Band
refer to Frequency band............... 217
Battery
Charging (12 Volt vehicle battery)....... 258
High-voltage battery...............0.. 122
Vehicle battery (12 Volt)............0.8. 256
Winter operation (12 Volt vehicle battery) . 257
Battery (vehicle)
refer to High-voltage battery........... 122
BLOCK FOULS caus + & eau o » Rees ov REwW 3 eR 211
BlOWEP's = sours = © egups 3 ¥ saws 7 e Seon ze pees ze 93
Bluetooth
‘Audio player « sii 3 6 wes ao nese ee wenn o 225
Connecting adevice...............00-. 238
Connecting a mobile phone............ 186
Deleting
adevice................0000- 239
Device overview... . 6... 00. eee eee eee 238
Disconnecting a device................ 238
Displaying Profiles « caves x « xayre a 2 waurs a « 239
Selecting adevice.................00. 238
Specifying a favorite.............0000- 239
Boost... 2... cece 16
Boost function.................000000. 102
Boost pressure indicator................. 16
Brake fluid
Checking the brake fluid level........... 255
Brakes... 2... eee 109
Brake tluidis « « mays ¢ gave © saan ¢ 8 meres F 255
Emergency braking function............ 112
HOt. cece eee eee eee 112
New brake pads..............----000-- 110
Brands............2..02. 000 e cece ee 240
Break-in security feature..............00- 37
Breaking in
New brake pads..............---000-- 110
New tires’: « + soe « + cagme 5 2 eeuwe oe ae oo 268
Browser
refer to Mediacenter.................. 228
Business. addressii. : viii 6 < aes eo soaom oo 211,
Cc
California Proposition 65 Warning........ 247
Battery specific.................-000. 257
CALGUISE & cciwass so cusetie oo examen sa avawans & @ wesw a 190
Cameras
Coverage areaS.... 6... eee eee eee 142
LOGALIONS ccm s 2 wom « § aoe 5s REE 3s eee 143
Capacities
Fuel tant. so wesc oo seems o wand ov sae 2 2 313
Washer fluid reservoir.............0005 313
Carg@Plembiscns x x cscacn wx rans we re oe Moa 88
Cat KO Ybiwiue © sveveware o seam @ 6 anccoms a 8 asuwone ww vomeT 38
Gar WaShiy 2 aicscs ss swcna © & swam wo orem © oe 282
Catalytic converter.............--00000- 245
Cell phone
refer to Telephone............00eee eae 186
Cell phone compartment
refer to Audi phone box............... 188
Central lockingeins «+ ccs + 2 ances 0 comsens « & ose 34
Auto Lock... 0... cece eee eee eee eee 34
Convenience key...... 0... eseee eevee 39
Convenience opening and closing......... 46
Luggage compartment lid.............0. 42
Mechanically unlocking and locking....... 37
Messages « anise «seas 3 3 mara @ wavimin © wave 36
Remote control key.............--.00-- 39
SECUG: o x sure x = swe & a eR Fe ee 2 5 ee 35
Vehicle key sais xs cers se namie 6 ceri wo rete 39
Central locking switch.............000005 36
COrtifiCatienins « « waws « « eews 4 e cows 9 o eee 311
Charging
refer to Power sourceS..............00-- 82
Charging clip
referto Wall mount clip............... 136
Charging display ccc. «eves ao eases oo oes x 127,
Charging the battery
Mobile devices. ..........00 cece eee 226
USB... eee 188
Wirelessi: = » aeons « 2 waves x 5 wayne 4 & Haus 8 = 189
GharGiniG titties: « sass = 2 neue x = neem & o weer 2 123
Child safety lock
Climate control system controls in the rear. 44
Power windows............00000e eee ee 44
Rear dOGrsion x s anan ¢ a ecwe i Kamen ¢ BORE Ee 44
Child safety seats........ 0... cece eee eee 76
Securing to the top tether anchor........ 80
Securing with a safety belt.............. 79
Securing with LATCH.............000005 78
Cleaning... 0... . cece eee 282
Cleaning artificial leather............... 285
Cleaning carbon components........ 284, 285

80B012721BA

Cleaning:controls « sacs < vse wv een ee eee 285
Cleaning decorative parts andtrim........ 284
Cleaning exhaust tail pipes.............. 284
Cleaning microfiber.................005 285
Cleaning plastic parts.................. 285
Cleaning textiles..................000, 285
Climate control system ............00000. 91
also refer to Automatic climate control sys-
HEIN s & cvescs 5 Sewanee os soamase vam wwe oo ore 91
Climate control system controls in the rear
Child safety lock... 0.0.0... cece ee eee 44
Climatized cup holders.................. 83
Closing
Automatic luggage compartment lid...... 42
Convenience closing..............-.45. 46
HOO « wssw a % mec oo me aw awe ww eS we 247
Luggage compartment lid............... 42
Luggage compartment lid with foot motion . 43
Panoramic glass roof................0-. 46
Sunshade (roof) ............000 ce eee eee 46
Windows........ 0.00 45
Cockpit dimming..............00e esas 54
Cockpit (overview)... 0.0.0.0 0 cece eee eee 6
Collapsible sparetire................00. 293
Collapsible tire
refer to Collapsible spare tire........... 293
Color code... 2... eee ec eee eee eee eee 313
Combustion engine startup.............. 102
Comfort auxiliary climate control.......... 95
Compartments: 6 vss xo wens so eee & ¥ ewe 83
Compassinthe mirror’. « wows s esx ss ween as 60
Compliance’: s sews » » seme se mewe ge ewe eee 311
Conference Callen: « » wus ss ween ss omen gee 193
Configuration wizard...............-.04. 20
CONNECE. 1... eee 197
Data plans: « cuss ss cee se coma seme gee 201
Data Privaeylicns x + swe + x acne v texan ¥ theme 306
Emergency call...............00.0 00 202
Infotaininietitis » s wan ss mewn a ¢ waven 2 2 oem 197
Infotainment services..............004 198
Online roadside assistance............. 203
Vehicle control services..............0. 199
Connected devices
DEVICE OVERVIEW vases 2 4 wesmu a 4 earwe a x caves 238
Connections
referto Medians «6 ves. ¢ acces 6 swe 225,227
Consumer information.................5 308
Consumption
Reducing........... eee eee eee eee eee 107
Consumption (fuel) . . srerice © cssese ws secs ws we L?
Contacts
Importing ......... 0.0 e cece eee eee ee 194
Updating inthe MMI.................. 194
also refer to Directory...............4. 191
Convenience keyls «sie ss wa o 6 seve so woes 34
Convenience closing.............000005 46
also refer to Vehicle key..............-. 38
Convenience opening and closing
Windows or panoramic glass roof........ 46
Coolant temperature display.............. 14
Cooling system
Adding
coolant’: cess 2s ews ss eeces crew 254
Checking the coolant level............. 254
Coolant... 1.2... eee eee eee 253
Cornering light. .... 0... cee eee eee eee ee 50
Cruise control system...............00. 151
GupHholdensrcnins + ssn x 0 manene « oi mpeneve « o cteeene « 82
Climatized... 2.20... 0. eee eee eee eee 83
Current consumption..............000005 17
D
Data module
Serial number (IMED) ¢ esc. ss scans scene 194
Data plans... 6.2... eee eee eee 201
Data Privacy. ...... cee eee eee eee eee 306
Date... eee eee 17
Setting..............0 0.0. . eee eee 236
Daytime running lights................-. 50
Declaration of compliance............... 311
DEF (instrument cluster) ..............005 12
Demo mode
refer to Presentation mode............. 215
Destination onthe map...............4. 208
Details, . resco « sxanene os stineous io smnine mo auncems 208
Determining correct load limit........... 275
Digitalicompass sass «seas oo save oo same 2 60
DIMENSIONS's « « scans = ¢ wisee 5 ¢ eaes s E eovER 5 2 313
Dimming the exterior mirrors............. 56
Dimming the rearview mirror............. 56
317

80B012721BA
Index

K
Key... eee eee eee eee eee 34, 38
Convenience opening and closing......... 46
Key replacement..............-.000 eee 38
Mechanical key.............2000000000e 38
PANIC BUttORN ase: « 2 emu: 2 sauee ¢ o Heme 2 2 ee 39
Replacing the battery .. 5. sci 66 wewe seis 40
Unlocking and locking............-...-- 39
Vehicle: COd@ oss se ces es vous et goes s ees 38
Key user... 2... eee eee 32
Kick-down .. 2... eee eee eee eee eee 102
L
Lane assist
refer to Audi active lane assist.......... 165
Lane departure warning
refer to Audi active lane assist.......... 165
Lap timer’: seis < = seis s = cewes s+ Hews se es 148
Evaluating « ssi eo sows ve sone vo sonnene oo « 149
Starting... 60... cece cece eee eee eee 148
LATCH (securing child safety seats)......... 78
LaumehiControlh. « « smesses 6 2 sans « stores 2 tere 102
Leather care and cleaning............... 285
Legal information
License subscriptions................. 239
Software information................. 239
Software licenses’. « «ssw sa samme o 2 meso a 239
Version information.................. 239
License plate bracket................... 310
Lifting points (vehicle jack).............. 291
Light/rain sensor
Automatic headlights.................. 50
Intermittent mode (windshield wipers) .... 57
Lighting
ERt@riOn » snau 2 x qemye 2 2 mew i y eee 2 RoE 50
TnterOtisccss os wane os swans oo aston 6 v omen a as 53
LIQHES scsen 2s ese « 2 cium v2 em 2 cere eH a 50
Lights on the charging port
refer to Charging display............... 127
Listening to music
refer to Media..............0005- 225,.227
LOAM scone 1 « veconice + a sueuane ow wens mw sorneits wir 314
LOGaluserss. 5 6 wesin = a secon = 6 anscee © states w 9 ee 31
Locking and unlocking
By remote control. ...... eee eee eee 39,
Using the lock cylinder................. 37
With the convenience key............... 39
Low beam headlights.................... 50
Lowering the rear of the vehicle........... 85
LTE
refer to Exterior antenna.............. 188
Luggage compartment.................. 84
COVER sc sss: asastons v avaunna 9 suantne @ # exaitene 0 9 ennse 85
Increasing the size................. 86, 87
POWErSOUNCES sews ss gavey 3 cea + name a ea 82
Tied OWI Sirens 6 o onesie « suecemnse = myeyeae w= etemme m 8 88
also refer to Luggage compartment...... 84
Luggage compartment lid
Closing BUttOfi ‘ss s = 2ems ¢ » sews x o eee es oe 42
General information.............000005 4l
Mechanically unlocking.............0065 44
Opening and closing............-...--- 42
Opening and closing with foot motion..... 43
Power opening and closing.............. 42
Luggage compartment net............... 88
LUMbar'SUPPOPt ss esccsin se cece ee eeevene ov eee 63
M
Maintenanee ss « ssasin s 2 cases @ 2 scene oe mare es 308
Maintenance intervals................5. 259
Malfunction Indicator Lamp (MIL)........ 246
Manually releasing the charging connector. 128
Manually releasing the charging port door.. 128
Manual shifting..................-005. 101
Map
Changing the Seale ccs sx ecwes 5 x meme 2 to 208
Display’: sisi s s vec as mew ee wes 2 sven 210
Operating............. 00 eee eee eee eee 209
Setting the destination................ 208
MAP
refer to Message Access Profile......... 194
Map PrevieW cx s + cmes « eee oem a ee 208
Map Update. acs zs secns = 5 earns 3 ¢ eames & x eae 213
IMYAUCIAPD » ween « ¢ wees 5 2 neues oe eee ov 213
OTLIMG « cesseue « « aniswue oo: meuatin 4m arauers 0 enon « 213:
USB connection............-...00000- 214
Massage function
FROME x 2 wows 5 2 peas < EOR x E MewE E oeEOE 64
Mechanical kéy'.s ss sees se ens s beens epee 38