2021 AUDI Q5 Charging

High-voltage system

Control unit: status and malfunction indicators

Indicator lights Meaning Solution



& Green The charger is ready to charge, | Starting the charging process
O 0 Off but is not charging. =>page 125.
O & Off
O 0 of
9 Off
O Flashing green __| The vehicle is being charged
O 0 Off with the ground conductor
O Bot monitor activated.
O 0 of
9 Off
Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O B& otf function: a multi-phase socket | cools down, charging performance will be
O 0 of is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
9° Off ance will be reduced. nection checked by a qualified electrician.
O Flashing green |The control unit has overheat- | After the control unit cools down, the
O Q Off ed. The charging performance | malfunction will be automatically
O Bor will be reduced. cleared. Never leave the control panel in
@ 8 Yellow direct sunlight for long periods or time.
Until it cools down, charging perform-
© Off ance will be reduced. If the malfunction
continues, have the control unit checked
by an authorized Audi dealer or author-
ized Audi Service Facility.
O Red The power cable has overheat- | After the cable cools down, the malfunc-
© © Yellow ed. The charging process has __| tion will be automatically cleared and the
O B otf been interrupted. charging process will resume. If the mal-
function continues, have the control unit
O 0 off checked by an authorized Audi dealer or
© Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
O Red The control unit has overheat- | After the control unit cools down, the
O O off ed. The charging process has_ | malfunction will be automatically cleared
O Bor been interrupted. and the charging process will resume.
@ 0 Yeltow Never leave the control panel in direct
© -_ sunlight for long periods or time. If the

malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.

132

80B012721BA
High-voltage system


Indicator lights Meaning Solution





© Red The charging infrastructure of | After the power supply/household con-
© @ Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
O Bor connection is restricted. Possi- | automatically cleared and the charging
O 6 off ble cause of the malfunction: | process will resume. If the malfunction
low voltage or poor power fre- | continues, have the power supply/house-
© Off quency. The charging process | hold connection checked by a qualified
has been interrupted. electrician.
O Red There is a malfunction inthe | After the vehicle charging system stabiliz-
O Q Off vehicle charging system. The es, the malfunction will be automatically
© & Flashing yellow charging process has been in- | cleared and the charging process will re-
O 6 off terrupted. sume. If the malfunction continues, have
the vehicle checked by an authorized Audi
9 Off dealer or authorized Audi Service Facility.
© Red The power cable or vehicle ca- | Have the power or vehicle cable replaced
O 0 Off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
O Bot the malfunction: the coding _| ized Audi Service Facility.
© 0 Flashi ll resistance of the power or ve-
asning YeNow | hicle cable is not compatible.
9 Off The charging process has been
interrupted.
O Red There is a malfunction in the | End the charging process at the vehicle
O 0 off vehicle charging system. The | and remove the vehicle cable from the ve-
@ E& Red charging process has been in- | hicle charging port. Disconnect the charg-
O 6 of terrupted. er from the power supply and reconnect it
after 60 seconds. Restart the charging
© Off process > page 125. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.
© Red There is an overvoltage inthe | Disconnect the charger from the power
© CQ Flashing red charging infrastructure of the | supply and reconnect it after 60 seconds.
O Bot power supply/household con- | If the malfunction continues, have the
O 6 of nection. The charging process | power supply/household connection
© has been interrupted. checked by a qualified electrician.
Off
©) Red The control unit has atechni- | Disconnect the charger from the power
O 0 Off cal malfunction. The charging | supply and reconnect it after 60 seconds.
process has been interrupted. | If the malfunction continues, have the
O & off
@ 8 Red control unit checked by an authorized
© e Audi dealer or authorized Audi Service Fa-
Off

cility.

133

High-voltage system


Indicator lights Meaning Solution



e e control unit has a techni- isconnect the charger from the power O Red Th Lunit h hni- | Di he ch from th
O 0 off cal malfunction (self-test supply and reconnect it after 60 seconds.
O Bor failed). The charging process _ | If the malfunction continues, have the
© 6 Flashi d has been interrupted. control unit checked by an authorized
ashing re Audi dealer or authorized Audi Service Fa-
9° Off cility.
e e charging infrastructure o ave the control unit checked by an au- O Red The charging inf f | Have th Lunit checked b'
@ CX Red the power supply/household | thorized Audi dealer or authorized Audi
connection is insufficient: the ervice Facility, and have the power sup- @ EB Red ion is insuffici he | Service Facili dh h
O 6 of ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
© Off conductor monitor has inter- | er supply/household connector until the
rupted the charging process. | malfunction is corrected.
e e indicator light in the reset | Have the control unit replaced by an au- O Red The indi light in th Have th Lunit replaced b
@ CX Red button on the control unit is | thorized Audi dealer or authorized Audi
@ & Red faulty. The charging process _| Service Facility.
@ 0 Red has been interrupted.
e
9 Off
e e control unit has detecte ress and hold the utton for at least O Red Th Lunit has d d |P d hold the © b for at l
@ X Red residual current. The charging | two seconds. If the malfunction contin-
rocess has been interrupted. | ues, have the control unit checke an @ Bred p has been i pted h h lLunit checked by
@ 8 Red authorized Audi dealer or authorized Audi
. ; Service Facility, and have the power sup-
9 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
© © Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
cian.
© 46 Flashing red 7
9 Off
©O Red The control unit has atechni- | Disconnect the charger from the power
@ CX Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ E& Re cause of the malfunction: If the malfunction continues, have the
@ 0 Red software error or the load re- | control unit checked by an authorized
C lay has been switched incor- _| Audi dealer or authorized Audi Service Fa-
9 Red rectly. The charging process cility, and have the power supply/house-
has been interrupted. hold connection checked by a qualified
electrician.
O Flashing red The control unit has a serious | Have the control unit replaced by an au-
O 0 off malfunction. The charging thorized Audi dealer or authorized Audi
O B or process has been interrupted. | Service Facility.
@ &§ Red
9 Off

134

80B012721BA
High-voltage system




Indicator lights Meaning Solution
O Off The indicator light in the Have the control unit replaced by an au-
@ X Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ B Red unit is faulty. The charging Service Facility.
@ © Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) ‘| II
Short-time current rating (EN <10 kA eff.
61439-1)

Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA
5-15

Integrated residual-current device AC: 20 mA; DC: 56 mA

Vehicle charging connector Type l

Protection class I

IP Code 55 (USA: Enclosure 3)

Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)


Control unit dimensions (height x
width x depth)

12.2 in x 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)

@) Tips
— The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
Changing or attaching the cable
Applies to: vehicles with Audi charging system

B4G-0681



tem has a fixed connection, meaning can be Fig. 108 Control unit: removing and attaching the cable
connected directly to the power supply
without a power cable, contact a qualified Requirements:
electrician or an authorized Audi dealer or > The charging process for the high-voltage bat-
authorized Audi Service Facility. tery must be ended > page 126.
— The system complies with United States FCC > The vehicle charging connector must be re-
regulations and ISED regulations
> page 312.
moved from the vehicle charging port.
135

High-voltage system

> The power cable must be removed from the
socket.
Loosening the cable
> If necessary, loosen the screw (8) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector (2) out just until you feel re-
sistance.
> Close the lever @ until it is resting on the con-
nector @).
> Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector @) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever @).
> Tighten the screw @) using the screwdriver pro-
vided.

Z\ WARNING
— Note the warnings for charging > A\ in
Charging on page 126.
— Before switching a cable, always unplug the
power cable from the socket.
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 ft (7.5 m) in the USA. Audi recom-
mends using only cables approved by Audi.

@) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system. Limitations on
the ability to transfer power (current capacity)
depending on the phase and the number of
136
available phases may affect the available
charging power.

Applies to: vehicles with plug-in hybrid drive and wall mount
clip

RAZ-0638,

Fig. 109 Wall mount clip: securing the Audi charging sys-
tem
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 109 and let it lock in-
to place.
> Wrap the excess length of cable around the
charging connector mount @ when you are not
charging the high-voltage battery.
> Plug the power cable into the socket @).
> After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position ().
Removing the Audi charging system
> Remove the power cable connector from the
socket (2).
> Unwind the cable from the charging connector
mount (4).
> To loosen the control unit from the bracket,
push the locking mechanism @) upward.

80B012721BA
Driver assistance

Situation symbols
Depending on vehicle equipment, the following
symbols may be shown. The symbols indicate the
situation to which the efficiency assist is respond-
ing.
Some symbols only appear if Predictive messag-
es are switched on, and some symbols only ap-
pear if Predictive control is switched on and Audi
adaptive cruise control” is actively regulating the
vehicle.


Symbol |Description

Slow down
(predictive messages only)
Adjustment to curves along route
(predictive control only) Additional
symbols are shown in the Driver as-
sistance display.
Speed limit
Speed limit
Exit ahead
Intersection ahead
Traffic circle ahead
(predictive control only) If the indica-
tor light turns on in green and red, it
is indicating that there is a difference
between the speed limit and the set
speed.

ZA WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.

@ Tips
— The functions depend on the navigation da-
ta* being up-to-date and correct identifica-
tion by the traffic sign recognition*.
— The system only detects traffic signs that
specify a speed limit.
— The display in the instrument cluster is
based on the units of measurement used for
speed in the country where the vehicle is be-
ing operated. As a result, a display of 50 in
the instrument cluster can mean either
km/h or mph, depending on the country.
— Except for the road network, which is re-
corded in the navigation system’s map infor-
mation, certain functions may not be availa-
ble.
— Certain settings are automatically stored
and assigned to the remote control key be-
ing used.
Predictive messages
Applies to: vehicles with efficiency assist
The symbol BS appears in the instrument cluster
display if efficiency assist recommends removing
your foot from the accelerator pedal.
Additional symbols that indicate the situation to
which the efficiency assist is reacting are shown
in the Driver assistance display > page 153, Sit-
uation symbols.
Requirements
— The cruise control system* or Audi adaptive
cruise control* must not be actively regulating.
— The vehicle speed must be at least 20 mph
(30 km/h).
— The remaining distance until the situation is
reached must be large enough to allow the sys-
tem to react to the situation.
— The automatic transmission is not in the “S”
driving program.
Switching messages on and off
You can switch the system off or on. The adjust-
ment options depend on the vehicle equipment.
Applies to: MMI: Select on the home screen: VE-
HICLE > (Charging & Efficiency) > Efficiency as-
sist > Predictive messages.

Z\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
— Pay attention to traffic and the area around
your vehicle when efficiency assist is >

153

80B012721BA
Telephone

Charging a mobile device wirelessly
Applies to: vehicles with Audi phone box
You can charge your mobile device wirelessly us-
ing
the Audi phone box.
Requirement: the ignition must be switched on.
Your mobile device must meet the Qi standard.
> Make sure that the wireless charging function is
switched on:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
> Switch the Mobile device wireless charging
function on.
> To charge your mobile device wirelessly, lay it
on the @ symbol @ © page 188, fig. 146 in the
center of the Audi phone box with the display
facing up.

ZA\ WARNING
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions. You can
also switch the function for wireless charg-
ing in the Audi phone box on and off. You
can continue to charge your mobile device

using a cable connection.

CG) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
—This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
—This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
(i) Tips
—The maximum charging output is 5 W.
189

Telephone

— The charging time and temperature will vary
depending on the mobile device being used.
— At the time of printing this manual, the
CPC-2-1-05 was available at the following
web page http://www.ic.gc.ca/eic/site/
smt-gst.nsf/eng/sf08942.html
Mobile device reminder signal
Applies to: vehicles with Audi phone box/Audi phone box light
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement: your mobile device must be located
in the Audi phone box (if Qi-capable) or connect-
ed to the Audi music interface with a USB adapt-
er, and the Audi smartphone interface must be
active or your iPhone must be connected to the
MMI via Bluetooth and charging using a USB
adapter connected to the Audi music interface.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
The following settings may be available, depend-
ing on vehicle equipment:
— Signal tone
— Off
Spoken cue
this setting is switched on at the factory.
Mobile device notes: reminder, charge level
When this function is switched on, the charge
status of your mobile device is displayed. You will
also be reminded not to forget your mobile de-
vice when leaving the vehicle.
190

Using the telephone
Accessing the telephone functions
Applies to: vehicles with telephone
cd
ee ers. Calltist = far P;)
bet
Peter
Contacts eee re
Fig. 147 Center display: selection menu
Requirement: a mobile device must be connected
to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE.
The following phone functions will be available:
@ Search
@ Calllist ......0.0.0.0.0.0.0000. 190
@® Favorites .................000. 191
a)? Contacts «5 x sews s x ww sees cs 191
©® Voicemail .................... 192
© Dial phone number ............ 192
@ Switch telephones ............. 194

Managing call lists
Applies to: vehicles with telephone
DP | catttist
Smith, John “—@
eran.
CN Tee ed)
Crem aL eoEy |
PILE laa ea
Mobile 001712345678
001718765432 (1)
Fig. 148 Center display: call list
Opening call lists using the MMI
> Applies to: MMI: Select on the home screen:
PHONE > Call list.
Opening call lists using the multifunction
steering wheel
> Select in the instrument cluster: Telephone tab
> ) button > Call list.