2021 AUDI Q5 light

Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 226 using a USB adapter
=> page 226, fig. 162, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

234
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 197.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible in
vehicles without a navigation system or
without a detected vehicle position (GPS da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must be
logged into the mobile phone network
=> page 197.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 28.

Additional information

Additional information
Brands and licenses
This manual does not contain any symbols, such
as ® or ™, to identify trademarks or registered
trademarks. However, the absence of these sym-
bols does not constitute a waiver of any rights as-
sociated with these names.
Apple, iPhone, iPod touch, Apple CarPlay, Light-
ning, and iTunes Radio are trademarks of Apple
Inc.
10S is a trademark or, in the USA and other coun-
tries, a registered trademark of Cisco and is used
under license.
Other product and manufacturer names may be
trademarks of their respective owners.
240

80B012721BA
Checking and Filling

Checking and Filling
Fuel
Types of gasoline
The correct gasoline grade is stated on the inside
of the fuel filler door.
The vehicle is equipped with a catalytic converter
and must only be driven with unleaded gasoline.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
The individual gasoline grades are differentiated
by octane ratings. This value is given with (R
+M)/2 equating to AKI or in RON.
The headings below match the sticker in the fuel
filler door (examples):
UNLEADED FUEL ONLY MIN. (R+M)/2 87
Regular / MIN. RON 91 Regular
Use regular gasoline with minimum 87 AKI /
91 RON > ©.
Audi recommends using premium gasoline with
minimum 91 AKI/ 95 RON to achieve the rated
horsepower and torque.
UNLEADED FUEL ONLY PREMIUM MIN. (R
+M)/2 91 / SUPER MIN. RON 95
Using premium gasoline with minimum 91 AKI /
95 RON is recommended.
If premium gasoline is not available, you can also
use regular gasoline 87 AKI / 91 RON. However
this does reduce the engine power slightly.
UNLEADED FUEL ONLY PREMIUM MIN. (R
+M)/2 93 / SUPER PLUS MIN. RON 98
Using premium plus gasoline with at least 93
AKI / 98 RON is recommended.
If no premium plus gasoline is available, you can
also use premium gasoline with 91 AKI /95 RON.
However this does reduce the engine power
slightly.
CG) Note
— Filling the tank just one time with leaded
fuel or other metallic additives will cause
permanent deterioration to the catalytic
converter function.
— When gasoline with an octane rating that is
too low is used, high speeds or heavy engine
load can lead to engine damage.
@ Tips
The vehicle may be filled with fuel that has a
higher octane rating than what is required by
the engine.
Gasoline mixture
Gasoline with alcohol or MTBE (Methyl-Tert-
Butyl-Ether)
You can use unleaded gasoline mixed with alco-
hol or MTBE (generally labeled as oxygenated
compounds) as long as the fuel meets the follow-
ing conditions:
Gasoline with methanol content (methyl alco-
hol or methanol)
— Anti-Knock Index is at least 87 AKI
—No more than 3% methanol
— More than 2% solvent
Gasoline with ethanol content (ethyl alcohol or
ethanol)
— Anti-Knock Index is at least 87 AKI
—No more than 15% ethanol
Gasoline with MTBE content
— Anti-Knock Index is at least 87 AKI
—No more than 15% MTBE
Gasoline adapted to the season
Many gasoline fuels are adapted to the seasons.
When the season changes, refueling at high-traf-
fic gas stations is recommended. It is more likely
that the gasoline will be suitable for the season
there.
@) Note
— Gasoline with methanol content that does
not meet the specified conditions may cause >
241

Checking and Filling

corrosion damage and damage to plastic or
rubber components in the fuel system.
— Do not use gasoline that does not meet the
specifications.
— If you are unable to find out if a specific gas-
oline mixture meets the specifications, ask
the gas station operator or their fuel suppli-
er.
— Do not use any gasoline mixture whose
composition cannot be identified.
— Audi does not assume any responsibility for
damage to the fuel system or for perform-
ance problems caused by using gasoline
mixtures different from those specified.
This type of damage also does not fall under
the New Vehicle Limited Warranty or under
the emissions control system warranty.
— If you notice a higher fuel consumption or
poor handling or performance problems due
to such gasoline mixtures, Audi recom-
mends fueling with unblended gasoline.
Gasoline additives
An important issue for many automobile manu-
facturers is combustion residue in the engine
that results from the use of certain fuels.
Although types of gasoline differ depending on
the manufacturer, there are similarities. Certain
substances in the gasoline may cause deposits in
the engine. Additives in the gasoline that should
keep the engine and fuel system clean do not all
function equally.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
If you use incorrect fuels over a long period of
time, the maximum engine performance may be
impaired by combustion residue.
@) Note
— Damage or malfunctions caused by the use
of incorrect types of gasoline are not cov-
ered by the New Vehicle Limited Warranty.
— Only gasoline additives that have been ap-
proved by Audi may be used.
242
Refueling
Messages
A Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Messages
Applies to: vehicles with plug-in hybrid drive
A Fuel filler door: malfunction! Unlock fuel
filler door manually. See owner's manual
There is a malfunction. You must manually un-
lock the fuel filler door > page 245.
Al Warning! Vehicle performance may be limit-
ed
The fuel tank is almost empty. You must antici-
pate a significant power loss. Refuel immediate-
ly.
& Please refuel and charge battery. Total
range: x mi (km)
or
f& Tank system: please refuel immediately and
charge battery. Total range: x mi (km)
If this indicator light turns on and this message
appears, refuel as soon as possible. Otherwise,
the high-voltage battery is drained > page 123.
AY Fuel filler door open. Please press button
again to refuel
Fueling is possible for a little while after pressing
the fi) button. You must press the fd button
again if the time limit is exceeded.

80B012721BA
Checking and Filling

ing procedure


Fig. 165 Right rear side of the vehicle: opening the fuel
filler door



Fig. 166 Fuel filler door with attached fuel cap
The fuel filler door is unlocked or locked by the
central locking system.
>» Unlock the vehicle if necessary.
> Conventional drive system: Press on the left
side of the fuel filler door to open it > fig. 165.
> Plug-in hybrid drive: Pull on the EV switch in the
driver's door. The fuel filler door will open auto-
matically after venting is complete.
> Unscrew the tank cap counterclockwise.
> Place the cap from above on the open fuel filler
door > fig. 166.
> Plug-in hybrid drive: Note the information for
refueling at the end of this chapter.
> Insert the fuel pump nozzle all the way into the
fuel filler neck.
> Begin fueling. Once the fuel pump nozzle turns
off the first time, the fuel tank is full. Do not
continue fueling, or else the expansion space in
the tank will be filled with fuel.
> After the fuel pump has switched off, wait five
seconds before removing the nozzle to allow

1) Depending on the engine and country
the rest of the fuel to finish dripping into the
fuel tank.
> Turn the fuel cap clockwise until it clicks into
place.
> Close the fuel filler door and then press on the
left side until it latches.
The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 241.
For the tank capacity in your vehicle, refer to the
Technical Data > page 313.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the ES indicator light will
turn on.

ZA WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.

ZA WARNING
Audi does not recommend transporting fuel

containers inside the vehicle. Fuel could leak

243

Checking and Filling

Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.
The indicator light can also turn on if the fuel fill-
er cap is not closed correctly > page 2431).
Motor compartment
General information
Special care is required if you are working in the
motor compartment
For work in the motor compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine/motor compartment is a
dangerous area in the vehicle. > A\.
Explanation of warnings (sticker in the motor
compartment):

Hot motor components!
@ Rotating parts!

The radiator fan can switch on at any
a time!

High voltage! Switch off the engine be-
5 fore coming into contact with any igni-
tion system components!



Applies to: vehicles with plug-in hybrid
drive: High voltage! The voltage in the
high-voltage system is high enough to
cause fatal injuries. Touching a damaged
high-voltage component can result ina
fatal electric shock.


The catalytic converter can be damaged

Always follow the instructions in the op-
erating manual.

"127i if the oil level is too high!


D_ Depending on the engine and country
246

ZA WARNING
— Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the motor com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— Plug-in hybrid drive: The coolant expansion
tank cap is equipped with a seal that must
never be removed under any circumstances
=> page 249, fig. 171. If the coolant expan-
sion tank for the high-voltage system is not
sealed, please contact an authorized Audi
dealer or authorized Audi Service Facility.
— Plug-in hybrid drive: The sealed cap must
only be opened by an authorized Audi dealer
or authorized Audi Service Facility.
— The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure. There
is a risk of burns
—To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
— Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.

Checking and Filling

Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> Applies to: vehicles with plug-in hybrid drive:
Switch the ignition off before releasing the
hood so that the gasoline engine does not start
automatically.
> With the door open, pull the lever <> below
the instrument panel in the direction of the ar-
row > fig. 169.
>» Raise the hood slightly > page 246.
> Press the lever > fig. 170 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the struts.
> Let the hood fall lightly into the latch. Do not
press it in. > A\.
Message
B Warning! Hood is not locked. Stop vehicle
and check the lock

D_ The & symbol is not available in all countries.
248
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

Z\ WARNING
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.

Checking and Filling

may add a maximum of 1 quart (1 liter) of
ACEA C3 or API SN engine oil one time until the
next oil change.
For more information on the correct engine oil
for your vehicle, contact an authorized Audi deal-
er or authorized Audi Service Facility. Have the oil
changed by an authorized Audi dealer or author-
ized Service Facility.
@ Tips
Audi recommends using engine oils provided
by Audi Genuine Parts.
Messages
Ei Turn off engine. Oil pressure too low
Stop driving and switch the engine off. Check the
engine oil level > page 250.
— If the engine oil level is too low, add engine oil
=> page 251. Only continue driving once the in-
dicator light turns off.
—If the engine oil level is correct and the indica-
tor light still turns on, turn the engine off and
do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
Applies to: vehicles with oil level warning
2 Please add oil immediately.
Stop driving and switch the engine off. Check the
engine oil level > page 250 and add engine oil
immediately > page 251.
E& Add max. x qt (x 0) oil. You can continue
driving
Add the amount of oil shown immediately
=> page 251.
Es Please reduce oil level
There is too much oil in the engine and there is a
risk of damaging the catalytic converter or en-
gine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
engine oil extracted if necessary. Avoid high en-
gine speeds, full acceleration, and heavy engine
loads.
250
BB Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil. This will cause
the engine oil level to rise slowly and the engine
oil quality to decrease. Do not extract engine oil
to reduce the level, because this will increase the
risk of engine damage. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have engine oil extracted.
==.) Oil level system: malfunction! Please con-
tact Service
The sensor that checks the engine oil level has
malfunctioned. Drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
& Oil pressure sensor: malfunction! Please
contact Service
The sensor that checks the engine oil pressure
has malfunctioned. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
FI Please drive to warm up engine
Fuel has entered the engine oil, either due to low
outside temperatures or frequent short drives.
Drive until the engine is warm so that the fuel in
the engine oil will evaporate. Avoid high engine
speeds, full accelerating, and heavy engine loads
when doing this.
Gi) Tips
The oil pressure warning BB is not an oil level
indicator. Always check the oil level regularly.
Checking the engine oil level
The engine oil level can be checked in the MMI.
Observe the safety precautions > /A\ in General
information on page 246.
> Park the vehicle on a level surface.
>» Shut the engine off when it is warm.
> Switch only the ignition back on.
> Wait approximately two minutes.
» Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Oil level.