2021 AUDI Q5 time

Audi connect

Information about the services and the corre-
sponding app was accurate at the time this man-
ual was printed. The scope of services depends
on the country and equipment. There may be
changes over the service life of the vehicle.

ZA WARNING
— Always follow the information found in > AA
in General information on page 197.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
G) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.

— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 31.
> Install the myAudi app on your mobile device
and log in with your access information.
@ Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
200
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.

ZA\ WARNING
Always follow the information found in > A\
in General information on page 197.
@) Note
Always follow the information found in >@ in
General information on page 197.

80B012721BA
Audi connect

Data plans!)
Applies to: vehicles with Audi connect
Data plans must be purchased in order to use cer-
tain services >(@) in General information on
page 197.
You can purchase data plans at my.audi.com.
Always follow the information found in > AV
in General information on page 197.

Always follow the information found in >@ in
General information on page 197.
Do It Yourself
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— Depending on the country, there may be re-
strictions on the use of data plans (such as
mobile phone service providers) when driv-
ing in other countries.
— If selling your vehicle, you should delete the
vehicle from the customer portal for the cell
phone service provider to avoid being charg-
ed for additional purchases.
Audi connect Infotainment serv-
ices: individual Audi connect Info-
not available.
Some Audi connect Infotainment services must be activated or
configured through your personal myAudi account before using
tainment services are grayed out or | them for the first time. You can find detailed information online
at my.audi.com.

Wi-Fi hotspot: it is not possible to
connect through Wi-Fi.

restart it.
Check if Wi-Fi is activated in the MMI > page 200.
Delete all existing Wi-Fi connections on your mobile device and


D_ Not available in every market.
201

Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 202.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 203.
A WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
iG) Tips
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.


Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The services made availably by Audi
are only available within the mobile phone net-
202
work coverage area for the mobile phone service
provider selected by Audi.
@ Tips
— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Functions
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 202.
Making an emergency call
Applies to: vehicles with emergency call function

i l
Fig. 149 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (J) to open it.
> Press and hold the emergency call button until
the LED @) blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LEDin >

80B012721BA
Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system



Fig. 151 Route guidance not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 207, fig. 152.
@ Open the intelligent search > page 206.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 210, Map operation.

the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle

to reduce the risk of an accident.


ZA WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 20,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow

() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 197.
(i) Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the center display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All important destinations can be displayed in
the vehicle and in the myAudi app.
205

Navigation

@) Tips
— Ifa contact is grayed out, there is no ad-
dress stored for that contact.
— Navigation to geographic coordinates for a
contact is not possible.
Loading received destinations and routes
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
You can search for destinations or routes in the
myAudi app and send to the vehicle.
Requirement: the MMI and the mobile device
must be connected to the Internet > page 197,
Audi connect. You must have the myAudi app in-
stalled on your mobile device.
> Send a destination or route in the myAudi app
to the vehicle.
» Applies to: MMI: Select on the home screen:
NAVIGATION > (5) > Received destns. &
routes.
> Make sure you are logged into the vehicle and
the myAudi app with the same myAudi account.
The received destination and routes will be
loaded automatically.
> Navigating to a destination: press on a desti-
nation.
> Deleting destinations: select: Z > one or more
entries or Select all > Delete > (Done).
Applies to: vehicles with navigation system

eee
ZeScu &
ene Orn rae

Fig. 153 Details
After you have selected a destination, the details
will be displayed. Route guidance is will not be
active yet.
The functions depend on the vehicle equipment
and the selected destination.
208
@ Map preview: to zoom in on the map pre-
view, press on the map.
@ Route criteria: see > page 216.
® More: additional functions.
@ Weather: Requirement: the MMI must be
connected to the Internet > page 197, Audi
connect. Also see > page 198.
© Applies to: MMI and telephone
Call: Requirement: a mobile device must be
connected to the MMI > page 186. You will
make a direct call to the phone number that
is stored for the destination.
© Start: starts navigation to the displayed des-
tination directly. The map will be displayed
=> page 210, Map operation.
@) Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
Details: Requirement: the MMI must be con-
nected to the Internet > page 197, Audi con-
nect.
©) Display of distance/driving time to the des-
tination
@® Weather at the destination: Requirement:
the MMI must be connected to the Internet
= page 197, Audi connect.
Selecting a destination from the map
Applies to: vehicles with navigation system

A point on the map can be used as the destina-
tion.
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press A to display the map.
Adjusting the scale
> Select: 9/ > select a scale.
Marking the destination
> Press and hold a point on the map until a mark-
ing appears or the address for the selected des-
tination is shown.

80B012721BA
Navigation

Selecting map content (such as POIs) as the
destination
Requirement: map content must be displayed
=>page 215.
> Press on map content on the map (for example,
ii).
Selecting the destination
> Select: 4 > Start.
Route guidance will be activated and the map will
be displayed > page 209, fig. 154.
ST) ee mee EL
Applies to: vehicles with navigation system
You can enter additional destinations during ac-
tive route guidance.
Entering a stopover
Requirement: route guidance must be active.
> Enter a destination > page 206.
Displaying stopovers or the route plan
All destinations are listed in the route plan.
> Press on Pin the side menu on the map
=> page 209, fig. 154.
Editing stopovers
> Press on Pin the side menu on the map
=> page 209, fig. 154.
> Adding a stopover: Select: Add destination >
select a destination > Add to route.
> Moving a stopover: press Z. Touch the > sym-
bol and move the entry to the desired position.
Press Done.
> Deleting a stopover: Select: Z > one or more
entries or Select all > Delete > (Done).
Stopping route guidance
Applies to: vehicles with navigation system
Requirement: route guidance must be active and
the map must be displayed.
> Applies to: MMI: Press BX 2 page 209, fig. 154.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Cancel route guidance.

Map
Map functions
Applies to: vehicles with navigation system
eee)
Pn ae
ie ie [Mena
Fig. 155 Marked map object

Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press /\ to display the map.
The following list gives an overview of the infor-
mation displayed on the map. Press on any func-
tion (for example, alternative routes) to show ad-
ditional options.
Select destination > page 207
Enter a destination using intelligent search
=> page 206
Cancel route guidance > page 209
Current route
Request spoken prompt
Alternative routes > page 211
COOH
OO
Display active destinations, stopovers, or
route plan > page 209. The distance to the
destination including the calculated arrival
time is displayed.
Online traffic information > page 214
Altitude ©®
209

Navigation

@) Displays the maximum permitted speed):
within city limits, on expressways, and on
highways.
Current vehicle position
Route information > page 216
Name of the street on which you are current-
ly driving
®
O88
Start route guidance for a marked destina-
tion > page 208, Selecting a destination
from the map
Display details for the destination
=> page 208
Intelligent search nearby
Adjust the map orientation. See also
=>page 215
Navigation settings > page 215
©®
OO
©
Adjust the scale. Set scale. Or: press the
magnifying glass to switch automatic zoom
=> page 215 on or off directly on the map. The
® symbol appears when this function is
switched on.
Marked destination. See > page 208, Select-
ing a destination from the map
® ® Map contents (points of interest, favorites).
When there are multiple map contents in the
immediate vicinity, the symbols are shown
stacked on the map. To display a list of indi-
vidual symbols, press #2; > fig. 155. Press on
a POI in the list.
Center the map to the current vehicle posi-
tion
Traffic incidents and display of estimated
losses of time on the route.
— Green: traffic is flowing freely.
— Orange: stop-and-go traffic
— Red: traffic jam or traffic obstructions.
Additional possible symbols on the map

Symbol Description
a Home address © page 211, Favor-
ites
Business address > page 211, Fa-
vorites


2) Only applies to vehicles without camera-based speed limit
display.
210

Symbol Description
* Favorites > page 211
x Previous destinations display

Traffic information
— Colored warning symbols: traffic incidents
ahead that are on your route.
— Grayed out warning symbols: traffic incidents
that are not on your route.
— All traffic incidents will display in color when
route guidance is inactive.
— Warning symbols with arrow: traffic incident
that you have been routed around, for example
@.
Map operation
Applies to: vehicles with navigation system
You can operate the map > page 209, fig. 154
with the movements described in the following
information.
Moving the map
> Drag your finger across the map in the desired
direction.
Moving the map quickly
> Swipe your finger across the map in the desired
direction and lift your finger off the map.
Zooming in on the map
>» Place two fingers on the map and pull your fin-
gers apart, or
> Double-tap on the map with one finger.
Zooming out on the map
> Place two fingers on the map and pull your fin-
gers together, or
> Double-tap on the map with two fingers.
Rotating the map
> Rotate the map using two fingers.
Tilting
the map
> Drag upward or downward with two fingers. >

80B012721BA
Navigation

@) Tips
Certain gestures may not be available on all
touch displays or in every menu.
te guidance

Applies to: vehicles with navigation system and Audi virtual
cockpit

Fig. 156 Instrument cluster: default view: turning maneu-
ver when route guidance has started
Requirement: route guidance must be on
=> page 206.
The following information will be displayed in the
driver information system, if available:
@ Current vehicle position
@A bar graph appears when there is an upcom-
ing turn. The fewer the bars that are shown, the
shorter the distance is until the turn. If there is
no upcoming turn immediately ahead, the dis-
tance to the destination or stopover, the calculat-
ed arrival time, and a direction arrow for the up-
coming maneuver will be displayed in the right
speedometer. If there is no upcoming maneuver,
the distance to the next maneuver will be dis-
played.
@® Lane recommendation

Alternative routes
Applies to: vehicles with navigation system

3 S|
ny < &

Fig. 157 Display of alternative routes in the overview map
Opening alternative routes
Requirement: route guidance must be started
= page 206 and the map must be displayed
=> page 210.
> Press on (7 in the side menu on the map
=> page 209, fig. 154.
@ Current route
The distance to the destination and the calculat-
ed arrival time will be displayed for the current
route.
@ Alternative route
The difference in travel time compared to the se-
lected route will be displayed.
Displaying alternative routes in the
foreground
> Press @ in the corresponding information win-
dow, or
> Press and hold the information window for the
corresponding alternative route (for example,
@° fig. 157).
Select route
> Press on the information window for the corre-
sponding route (for example @) 9 fig. 157).
Additional functions
Favorites
Applies to: vehicles with navigation system
You can access frequent destinations in the favor-
ites. You can quickly and easily start route guid-
ance using the home address or business address
function.
211