2021 AUDI Q2 display

Telephone

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- Remove conference participant: You can re­
move a participant from the conference. The
call with this participant will be ended.
- Merge to conference: The contact you have
called can be added to the conference.
Connection manager: Refer to
•=>page
257.
Telephone settings: Refer to
^>page
187.
© Note
- If
you
are using the Handsfree profile, the
option Call waiting must be activated on
your mobiLe phone for you to be alerted to
incoming calls during a conversation.
- For further information, contact your mo­
bile network service provider or refer to the
operating instructions for your mobile

phone.

-The Bluetooth connection between the sys­
tem and the mobile phone is automatically
terminated when you leave the car. Depend­
ing on the mobile phone, telephone calls
may be transferred automatically from the
MMI to your mobile phone so that you can
continue talking.
- The display for the incoming call may re­
main visible for several seconds after the
call is answered or ignored; this depends on
the type of mobile phone you are using.
Dialling the emergency number
Applies to: vehicles with telephone

•
Select:
|MENU|
button
>
Telephone
>
Left
con­

troL button > Enter number
>
emergency num­
ber (e.g. 112)
>
OK.
A WARNING
- Since your telephone operates via radio
waves, a connection cannot be guaranteed
under all circumstances. Do not rely solely
on your telephone when a vital communica­
tion (e.g. medical emergency) is involved.
- Always follow the directions of the emer­
gency operators when making an emergency
call and do not end the call before you are
requested to do so.
Emergency numbers are not the same for all
countries. Please make sure that you know
the emergency number for the country you
are in.
Favourites
Applies to: vehicles with telephone
In addition to the mailbox
number,
you can store
up to 50 contacts in the list of favourites, in any

order.

•
Select:
|MENU[
button
>
Telephone
>
Left
con­

trol button.
Storing an existing telephone number as a
favourite
- Select and confirm Call list/Directory.
- Select a contact/a telephone number from the
list.
- Select: right control button
>
Store as favour­

ite.

- Enter
a
name for the favourite or accept the
suggestion.
- Select and confirm Store.
Renaming a stored favourite
- Select: Favourites
>
a favourite from the
list.

- Select: right control button > Rename favour­

ite.

Moving a stored favourite
- Select: Favourites
>
a favourite from the
list.

- Select: right control button > Move favourite.
- Select and confirm the position of the favourite

selected.

Deleting a stored favourite
- Select: Favourites > a favourite from the
list.

- Select: right control button > Delete favourite
> Delete this favourite or Delete all favourites.
181

Telephone
Messages
Text messages
Applies to: vehicles with car telephone function or mobile
phones with Bluetooth Message Access Profile
Depending
on
your mobile phone and your mo­
bile phone contract, you may be able to send and
receive text messages via the MMI.
You
can also
use the
speech
dialogue system* to dictate text
messages.
Important
Your own mini SIM card with a messaging option
must be inserted in the control console's SIM
card reader*
^>page
176, Fig. 160.
Or: A mobile phone with Bluetooth MAP (Mes­
sage Access Profile) must be connected to the
MMI
^page
173.

>
SeLect:
|TEL|
button > left control button
>
Text
message (SIM card)*/Text message (My-
Phone)/Text message (additional phone)*.
Write new text message
SeLect and confirm Write new text message.
- To use a template: Select and confirm the
tem­

plate you require from the list.
- To enter your own text*: Select and
confirm
Do
not use template. Enter
a
text using the MMI
touch
pad*
or the speller for letters/numbers.
- Enter one or more recipients.
- Select and confirm Send.
Dictate text
message^

Refer to
^page
167, Messages -Audi connect
(infotainment).
Inbox
All the text messages you have received are dis­

played.

Sent
All the text messages you have sent are dis­

played.

Outbox
All the text messages to be sent are displayed.
Drafts
All the text messages which have been stored but
not yet sent are displayed.
- Please note that, depending on your SIM
card (e.g. if
you
are using a Multi SIM card),
you may need to activate the function for
sending and receiving text messages. For
further information, contact your mobile
network service provider or refer to the op­
erating instructions for your mobile phone.
- For more information on which mobile
phones are supported, please go online

(e.g.
www.audi.com/bluetooth) or contact
an Audi dealer.
- In order to send text messages via the MMI,
you will require a mobile phone with the
Message Access Profile which also supports
sending messages.
Message options
Applies to: vehicles with car telephone function or mobile
phones with Bluetooth Message Access Profile

•
Select: [TEL] button > left control button
>
Text
message (SIM card)/Text message (My-
Phone)/Text message (additional phone)* >

Inbox/Sent/Outbox >
right control button.
The following options may be available depend­
ing on which menu you have selected:
Storing a text message as a template
There are already ten text message templates
stored on the MMI. You can store up to ten
addi­

tional templates.
- Create a text message.
- SeLect and confirm Store as template.
Continue with last text message
You can continue with the text message you last

edited.
•

l)
Only available with Audi connect (infotainment).
182

Telephone

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Reply*
You can reply to a text message you have selec­
ted in the Inbox.
Forward
You can forward a text message you have selec­
ted to another recipient.

Resend*

You can re-send a text message you have selec­

ted.

Delete this text message*
You can delete a text message you have selected.
Read1)
You can have the MMI read an opened text mes­
sage
to
you.
Delete text messages from SIM
A crossed-out envelope symbol is displayed in the
status line of the infotainment display if the SIM
card memory is
full.
You can still send text mes­
sages but will not be able to receive any new

ones.
Select Delete sent text messages to delete
all sent text messages from the SIM
card.
Select
Delete read text messages to delete all read text
messages from the SIM
card.

Text message settings*
Activate Text message notifications to have a no­
tification displayed when a new text message is

received.
An envelope symbol
El
is displayed in
the status line of the infotainment display if
there are any new text messages.
The number of your mobile network service pro­
vider's Text message centre is displayed. If no
number has been stored, you can enter the num­
ber of the text message centre. For more infor­

mation,
contact your service provider.
Text
msg
diet,
declaration of
consent2):
Agree­
ment that spoken data are forwarded to the serv­
ice provider via AUDI AG.

11
Not available in all languages.

2)
Only available with Audi connect (infotainment).
Connection manager
Refer to
^>page
257.
Wi-Fi settings
Refer to
^>page
201.
Telephone settings
Refer to
^>page
187.

(T)
Not
Messages deleted using the MMI are also au­
tomatically deleted on the mobiLe phone.
E-mail*
Applies to: mobile phones with Bluetooth Message Access
Profile
Depending
on
your mobile phone, you may be
able to send and
receive
e-mails
via the MMI.

You
can also use the speech dialogue system* to
dictate e-mails.
Important: A mobile phone with Bluetooth MAP
(Message Access Profile) must be connected to
the MMI
*$page
173. Please refer to the operat­
ing instructions foryour mobiLe phone to find out
whether it supports this function.

•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button >
E-mail
(MyPhone)/E-mail (addi­
tional phone)*.
Write new e-mail
SeLect and confirm Write new e-mail.
- To use a template: SeLect and confirm the tem­
plate you require from the
list.

- To enter your own text*: Select and confirm Do
not use template. Enter
a
text using the MMI
touch
pad*
or the speller for letters/numbers.
- Enter one or more recipients.
- Select and confirm Send.
Dictate
e-mail2)

Refer to
^>page
167, Messages - Audi connect
(infotainment).
183

Telephone
Inbox

ALI
the e-mails you have received are displayed.
Sent
All the e-mails you have sent are displayed.
Outbox
All the e-mails to be sent are displayed.
Drafts

All
the e-mails which have been stored but not
yet sent are displayed.

CAUTIOl

Please always observe the information
•=>©
in
Wi-Fi hotspot on page 202.
(J) Note
- For more information on which mobile
phones are supported, please go online

(e.g.
www.audi.com/bluetooth) or contact
an Audi dealer.
- Please connect your mobile phone to the ve­
hicle's Wi-Fi hotspot* so that the e-mail app
on your mobile phone retains access to the
Internet. This helps to ensure that e-mails
can be sent and received. If
you
cannot re­
ceive e-mails despite being successfully
con­

nected,
please contact your e-mail service
provider or your mobile network provider.
Message options
Applies to: mobile phones with Bluetooth Message Access
Profile

•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button >
E-mail
(MyPhone)/E-mail (addi­
tional phone)*
> Inbox/Sent/Outbox >
right
control button.
The following options may be available depend­
ing on which menu you have selected:
Storing an e-mail as a template
There are already ten e-mail templates stored on
the MMI. You can store up to ten additional
tem­

plates.
- Create an e-mail.
- SeLect and confirm Store as template.
Continue with last edited e-mail
You can continue with the e-mail you last edited.
Reply*
You can reply to an e-mail you have selected in
the Inbox.
Reply
to
all*
You can reply to all the recipients of an e-mail
you have selected in the Inbox.
Forward
You can forward an e-mail you have selected to
another recipient.
Delete this message*
You can delete an e-mail you have selected.

Read15

You can have the MMI read an opened e-mail to

you.

E-mail
settings*
Activate
E-mail
notifications to have a notifica­
tion displayed when a new e-mail is received. An
envelope symbol
E
is displayed in the status line
of the infotainment display if there are any new
e-mails.
Connection manager
Refer to
opage
257.
Wi-Fi settings
Refer to
^>page
201.

Telephone settings
Refer to
opage
187.

(T) Note

Messages deleted using the MMI are also au­
tomatically deleted on the mobile phone
con­

nected.

l)
Not available in all languages.
184

Telephone

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Listening
to
voicemaiL

messages

Applies
to: vehicles with telephone

•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button. Select and confirm Call list/Direc­
tory/Favourites
>
Mailbox.
- To enter the mailbox number: Enter the num­
ber desired. Select and confirm
OK.

- To dial the mailbox number: Select and
con­

firm Mailbox.
® Note
- This service must be
set up
and activated
by

your mobiLe network service provider before
you can use
it. For
more information,
con­

tact your service provider.
-The mailbox number depends on your serv­
ice provider.
Directory
Calling
up the
directory

Applies to: vehicles with telephone

After a mobile phone has been connected suc­
cessfully,
the
contacts from
the
mobile phone
are automatically imported into
the
directory
of

the MMI system.

Telephone:
directory

Î5fc
Which contact are you looking for?

e.g.
"John
Smith"

•
Mailbox
•
Smith,
John
• Muster, Manfred
• Schmidt,
Ralf

Fig.
166
Directory
Important: You must have stored a contact
on

your mobile phone.

*•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button > Directory.
- To call a contact: Select and confirm a contact
in
the
directory. The telephone numbers
for the

contact you have selected will appear. Select
and confirm a phone number
to
start the
call.

- To use the search function: Refer
to

^>page
160.

The contacts are displayed
in
alphabetical order;
they can be sorted by first name/surname

^page
189,
Sort order.
You can connect several different mobile phones
to
the
MMI system,
or
use different mini
SIM

cards
in the
SIM card reader*, allowing you
to

manage up
to
four private directories.
You can open
the
directory via the Telephone
menu and
via the
Navigation* menu.

y
Note
-
For
more information
on the
search func­

tion,
please refer
to
^>page
160.

- Please pay attention
to
any synchronisation
queries on your mobile phone. You must
confirm any synchronisation queries from
the directory before
the
contacts can
be
loa­
ded from your mobiLe phone into
the MMI

directory.
- Which contacts are displayed
on the MMI

depends on
the
mobile phone you
are
using.
For more information
on
which mobile
phones are supported, please
go
online

(e.g.
www.audi.com/bluetooth)
or
contact
an Audi dealer.
- The system will always display the directory
of the mobile phone currently connected.
-
In
certain cases, contacts from a mobile
phone may
not
be transmitted
in
alphabeti­
cal order.
If
there are
too
many entries,
con­

tacts with certain initial letters may
not be

displayed
on the
MMI system.
-
If
your own mini SIM card
is
inserted
in the

SIM card reader*
^>page
176, the
SIM card
entries and
the
contacts
in the
local
MMI

memory are displayed.
- The contacts
in the
local MMI memory are
visible anytime and are therefore
not
pro­
tected against access
by
other users.
185

Telephone
the settings of your mobile phone apply. You can
use Check status to check whether this function
is activated or deactivated.
Telephone mode*
On vehicles with a car telephone kit, you can
choose between three different telephone modes
to optimise the mobile network response:
- Automatic: The car telephone automatically
switches between the GSM (2G), UMTS (3G)
and LTE networks. This depends on the mobile
network's availability and reception, and on the
position of the vehicle. In this mode, there
might be restrictions when using Google Earth
or Wi-Fi.
- Telephony optimised: The car telephone kit
registers with the GSM network (2G). In this

mode,
the reception is prioritised for making
and receiving calls. There may be restrictions
when using Google Earth or Wi-Fi.
- Data service optimised: The car telephone
reg­

isters with the GSM (2G), UMTS (3G) or LTE net­
work. This depends on the mobile network, its

reception,
and the position of the vehicle. In
this mode, the reception is prioritised for the
use of data services. There may be restrictions
when making and receiving calls.
Ring tone and volume
settings1'

You can use the Mute telephone function to
switch ring tone playback via the MMI loudspeak­
ers on/off. Ring tones are played when you select
the function Ring tone. Select an entry from the
list and confirm it. For the settings Ring tone
volume/Message volume, see
^>page
261. You
can adjust the Microphone input level during an
active phone call using the rotary pushbutton.
Network settings*
Refer to
^>page
259.
Serial number
(IMEI)*

The serial number of the telephone module in­
stalled in the MMI system is displayed.
Switch on telephone/Switch off telephone
Applies to: vehicles with car telephone kit
The car telephone will be turned "on" automati­
cally when the ignition is switched on, as long as
it was nor switched off separately the last time it
was used.
- You can bond several mobile phones to the
MMI system; however only two connections
are active at a time.
-All bonded Bluetooth devices can be deleted
by resetting the Bluetooth function to the
factory settings
^page
256.
- If you select the telephone mode Automatic
or Telephony optimised, there may be net­
work restrictions if you try to use Audi
con­

nect infotainment services* and make tele­
phone calls at the same time.
Further options

•
Select:
[MENU|
button > Telephone > right
con­

trol button.
Connection manager
Refer to
^>page
257.
Bluetooth settings*
Refer to
opage
258.
Online settings*
Refer to
^page
258.
Wi-Fi settings*
Refer to
^>page
201, Wi-Fi hotspot.
Data connection settings*
Refer to
^>page
203, Configuring the data con­
nection.

11
Depends on the connected mobile phone
188

Telephone
Import contacts/Export contacts
Refer to
^>page
187.
Download directory
To update the contacts in the MMI, you can
download the contacts from your mobile phone
manually. Depending on the mobile phone you
are using, the Bluetooth connection may have to
be disconnected and re-established before you
can update the contacts.
Hiding contacts without a number
If this function is switched on
0
and if no num­
ber has been stored for
a
contact, the contact is
displayed greyed out in the directory.
Troubleshooting
Applies to: vehicles with telephone
Subject
Connecting the mobile phone to

the
MMI fails.
The mobile phone does not sup­
port the remote SIM Access Pro­
file (e.g. iPhone).
Using the MMI with two SIM
cards (in the SIM card reader
oncf

in a mobile phone).
After the mobile phone was
con­

nected not all/none of the
con­

tacts were loaded into the MMI.
Advice
Check if the requirements for connecting a mobile phone are met

^>page
173.
Or: Check if
you
have accidentally declined the PIN for setting up
the connection on your mobile phone. If necessary, repeat the
connection procedure
^>page
173.
Insert your own mini SIM card in the SIM card reader* and use the
functions of the car telephone kit independently of your mobile

phone.

When the mini SIM card is inserted, you can also use the contacts
from your mobile phone by connecting the mobiLe phone to the
system via the Directory profile
^>page
258.
The MMI only ever accesses one SIM card at
a
time. A mini SIM
card inserted in the SIM card reader* has priority over one in a mo­
bile phone.
However, you can still access the contacts on another mobile
phone via Bluetooth if
a
mini SIM card is inserted
^>page
258.
Avoid using special characters in names.
Avoid using contact groups on your mobile phone.

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189
Directory settings
Applies to: vehicles with telephone

•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button > Directory
>
right control button >
Directory settings.
Memory capacity
The Memory capacity of the directory will be dis­

played.

You can manage up to 17,000 contacts with the
directory. Up to 4,000 contacts can be loaded
from your mobile phone into each directory, and
up to 1,000 contacts can be imported from a
storage device.
Sort order
You can sort the contacts in your directory alpha­
betically according to their surname or first

Audi connect (infotainment)

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•
The missing corner of the mini SIM card should
be at the front left. Slide the mini SIM card into
the slot in the SIM card reader
^>Fig.
168 until
you feel it engage.

•
Select and confirm Enter PIN. Enter the PIN for
your mini SIM card in the MMI.

•
Select and confirm OK.

•
To allow the MMI to connect automatically in
the future, select and confirm Yes.
After connecting successfully
After connecting successfully, the signal strength
and type of connection will appear in the status
line of the infotainment display ©/©

^>page
161.

•
Select the desired type of connection for tele­
phone calls: Telephone installed in vehicle
(SIM card) or Personal mobile phone (Blue­
tooth)
•=>
page 173.

*-
Confirm the system query of whether an Inter­
net connection should be established with Yes,
always connect if necessary.
You can now use Audi connect infotainment serv­

ices.

Removing a mini SIM card
• Briefly press the mini SIM
card.
The mini SIM
card will then be ejected from the slot and can
be removed.
CAUTION
- The connection via the eSIM card

^>page
191 is disconnected when you use
your own mini SIM
card.
All data connec­
tions for all Audi connect infotainment serv­
ices will use your SIM
card.
Depending on
your network provider, you may be charged

for
this service, especially if you are using
the system abroad. We therefore strongly
recommend
that
you use an unlimited data

plan.
For more information, contact your
service provider.
-To avoid damaging the SIM card reader, on­
ly use mini SIM cards (25 mm x 15 mm)

^>Fig.
168. Please contact your service pro­
vider for more information on mini SIM

cards.

- Should you have inserted a different SIM
card size in the SIM card reader, do not un­
der any circumstances attempt to remove it
yourself as this may damage the SIM card
reader. Please contact a qualified workshop.
- If you use SIM card adapters, the vibrations
caused
by
the movement of the vehicle may
cause the SIM card to become detached
from the adapter - risk of damage to the
SIM card reader.
- You can connect a mobile phone via Blue­
tooth (Handsfree) to make phone calls

^>page
173.
- You can determine when the MMI system
establishes an Internet connection

o
page 203.
- The mini SIM card must not be removed
from the SIM card reader while Audi
con­

nect infotainment services are being used.
- In order to use your own mini SIM card for
Audi connect infotainment services, you will
need a mini SIM card with a data option; to
use LTE*, the SIM card will also need to
have an LTE data option.
Option 2.2: Connecting an rSAP enabled
mobile phone via Bluetooth
Applies to: vehicles with Audi connect (infotainment) and
Audi phone box

Fig.
169 Is your mobile phone rSAP enabled? This QR code
takes you directly to the mobile device database (data
con­

nection costs vary according to your mobile phone
con­

tract).
•
193