2021 AUDI Q2 tow

Mobility
Mobility
General notes

•
If your vehicle experiences technical problems,
stop the car well away from moving traffic. If
you have a flat tyre, you should park the car on
a level surface. Be particularly careful if you are
on a slope.

•
Apply the parking brake.

•
Switch the hazard warning lights on.

•
Put on a high-visibility vest if one is available.

•
Place the warning triangle in a visible location

tapage
318.

•
Instruct all passengers to leave the car when it
is safe to do so. They should wait in a safe place
(for instance behind the roadside crash barrier).

A
WARNING
You should note the procedure described
above for your own safety and that of other
road users.
Equipment
Warning triangle
Applies to: vehicles with warning triangle

w®

Fig.
254 Open boot lid: Warning triangle
The factory-supplied warning triangle is attached
to the inside of the boot lid.
• To open the cover, turn the catch
©
and swivel
the cover downwards (5).

• Pull
the warning triangle out of the retainer.
The retainer on the boot lid is specifically de­
signed to hold the warning triangle supplied as
an Audi Genuine Accessory.
First-aid kit
Applies to: vehicles with first-aid kit

V

Fig.
255 Right rear door: Stowing the first-aid kit (exam
Make sure that you know where the first-aid kit is
stowed before beginning your journey.
Fire extinguisher
Applies to: vehicles with fire extinguisher
The factory-fitted fire extinguisher is located in
the footwell on the driver's or front passenger's
side (secured in a holder).

•
Open the straps to remove the fire extinguish­
er.

•
To secure the fire extinguisher, put it in the
holder and fasten the straps.
Check how the fire extinguisher works before you
need to use it. The instructions for use are shown
on the fire extinguisher.
A WARNING
If the fire extinguisher is not secured properly
it could be catapulted through the vehicle
during driving and braking manoeuvres or in
the event of an accident. This poses a risk of
injury to occupants.
© Note
- The fire extinguisher must be replaced with
a new one after use or once it has reached
its expiry date.
- The fire extinguisher must comply with le­
gal requirements.
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Mobility

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- Do not drive faster than 80 km/h.
- Avoid heavy acceleration, hard braking and
fast cornering.
-Vehicle handling could be impaired.
- If the tyre is too badly damaged, you should
seek professional assistance.
Removing the hubcap/wheel bolt caps

(#) For
the sake of the environment
A used can of sealing compound can be re­
turned to your qualified workshop for dispos

al.

Note ©
After repairing a tyre, remember to buy
a
new
tyre sealant can at
a
qualified workshop.
Changing a wheel
Preparations
Certain preparations must be made before you
change the wheel.
• Please refer to the important safety notes on

^page
318.
• Apply the parking brake.
• Manual gearbox: Engage first gear.
• Automatic gearbox: Move the selector Lever to
position P.
• If
you
are towing a trailer, unhitch
it
from your
vehicle.
• Take out the tools
^>page
319 and spare

wheel*
^>page
324.
A WARNING
If
you
have to use the jack* on a gradient or
off-road track, block the wheel diagonally op­
posite the wheel being changed by placing
suitable objects underneath both the front
and rear of the wheel to prevent the vehicle
from rolling away.
0

Fig.
259 Wheel: Wheel bolts with caps
Applies to: vehicles with wheel bolt caps
• Slide the plastic clip (provided in the vehicle's
tool kit) onto the wheel bolt cap until it engag­

es
^F/'g.
259.
• Pull off the cap using the plastic clip.
Applies to: vehicles with wheel covers
• Pull off the wheel cover by hand.
Anti-theft wheel bolts
T

0)

®

Fig.
260 Anti-theft wheel bolt with wheel bolt cap and
adapter
To release the anti-theft wheel bolts, you need a
special adapter (provided in the vehicle's tool

kit).

• Pull off the hubcap* or wheel bolt
cap*
@
^>
Fig.
260.
• Slide the adapter
©
all the way onto the
anti-

theft wheel bolt®.
• Fit the box spanner (provided in the vehicle's
tool kit) as far as it will go over the adapter ©.
• Loosen the wheel bolt
^>page
322.
321

Mobility
not possible to tighten the bolts to the re­
quired torque using the hexagonal socket

risk
of accident!
© CAUTION
When removing/fitting the wheel the rim
may hit and damage the brake disc. For this

reason,
please take care and get
a
second per­
son to assist you.

(T) Note

The wheel bolts are easier to remove from the
wheel rim if
you
use the hexagonal socket in
the screwdriver handle. The reversible screw­
driver blade should be removed as a precau­
tionary measure when the tool is used for this
purpose.
Tyres with directional tread pattern
A directional tread pattern can be identified by
arrows on the sidewall that point in the direction
of rotation. Always note the direction of rotation
indicated when mounting the wheel. This is im­
portant so that these tyres can give maximum
grip and avoid excessive noise, tread wear and
aquaplaning.
If
you
ever have a puncture and need to fit the
spare wheel* in the wrong direction, please drive
with extra care because the tyre will not give op­
timum performance in this situation. Bear this in
mind particularly when driving on wet roads.
To benefit from the advantages of tyres with this
type of tread pattern, the defective tyre should
be replaced and refitted as soon as possible so
that all tyres again rotate in the correct direction.
After changing a wheel
• Fit the hubcap or wheel bolt caps back on, as

required.

• Put the tools and jack back in the luggage com­
partment.
• If the replaced wheel will not fit into the spare
wheel
well,
stow it safely in the luggage com­
partment
*page
272.
• Check the tyre pressure of the fitted wheel as
soon as possible.
• On vehicles with tyre pressure loss indicator,
adjust the tyre pressures and store them via the
infotainment system
opage
311.
• The wheel bolts should be tightened to 140

Nm.
Have this checked as soon as possibLe with
a torque wrench. Until
then,
drive with caution.
• Have the flat tyre replaced as quickly as possi­

ble.

Spare wheel
General notes
Applies to: vehicles with compact temporary spare wheel

Fig.
266 Luggage compartment: Floor panel folded up

Fig.
267 Compact temporary spare wheel (example)
The compact temporary spare wheel
*Fig.
267 is
only intended for temporary use over short dis­
tances. Have the damaged wheel checked as soon
as possible by
a
qualified workshop and, if neces­
sary, replaced.
PLease note the following restrictions when using
the compact temporary spare wheel. The com­
pact temporary spare wheel is designed specifi­
cally for this model. For this reason, do not use a
spare wheel from a different type of
vehicle.
•
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Mobility
Removing the bass box (version 2)
Applies to: vehicles with bass box in spare wheel well

You
must remove the bass box before you can
take out the spare wheel*.
f

Fig.
269 Spare wheel
well:
Bass box
Removing the bass box
• Lift the floor panel
*page
324, Fig. 266.
•
Pull
the
catch
Q^F/g.
269 towards the cable.
• Press the retaining tab © down.
• Unplug the connector © and move the discon­
nected cable clear to one side.
• Unscrew
bolt
(4).
• Carefully take out the bass box.
Installing the bass box
• Carefully place the bass box in the well of the

rim.
Make sure that the inscription "FRONT" on
the bass box points to the front of the vehicle.
• Plug the connector back in again.
• Push the catch © back towards the bass box.
• Secure the bass box with the screw.
• Fold the floor panel back down.
Note
The bass box can be fitted even if there is no
wheel in the spare wheel
welL.

Jump-starting
Before starting the engine
If
necessary,
the engine can be started by con­
necting it to the battery of another vehicle.
If the engine fails to start because of
a
dis­
charged battery, the vehicle battery can be
con­

nected to the battery of another vehicle to start
the engine. Suitable jump leads are required.
Both vehicle batteries must be rated at 12 V. The
capacity (Ah) of the booster battery should not
be significantly lower than that of the discharged
battery.
Jump leads
The jump Leads must be heavy enough to carry
the starter current. Refer to the details given by
the manufacturer.
Only
use
jump leads with insulated battery
clamps.
Positive cable - usually red.
Negative cable - usually black.
WARNING
- When it is discharged the vehicle battery
can freeze at temperatures around 0°C. A
frozen vehicle battery must first be thawed
out before connecting the jump leads - risk
of explosion and chemical burns! After
jump-starting the vehicle, drive to a quali­
fied workshop without delay and have the
vehicle battery checked.
- The engine compartment is a potentially
hazardous area and working here can lead
to serious injuries. Before carrying out any
work in the engine compartment please
read and observe the warnings
*page
295.
- Incorrect handling of the jump leads may
result in the vehicLe battery exploding (risk
of serious injury). Please observe the follow­
ing rules to minimise the risk of injury:
- The non-insulated parts of the battery
clamps must not be allowed to touch. The
jump lead attached to the positive terminal
must not touch metal parts of the vehicle:
this can cause short circuiting.
- Position the jump leads in such a way that
they cannot come into contact with any
moving parts in the engine compartment.
- Do not lean over the vehicle battery - risk of
chemical burns!
- The screw plugs on the battery cells must be
screwed in firmly.
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Mobility
7. Connect one end of the black lead preferably
to the earth point or alternatively to the
neg­

ative battery terminal © on the vehicle pro­
viding assistance®.
8. Connect the other end of the
black
jump lead
only to the earth point © of the jump-start
connection on your vehicle ©
<=>(£).

9. Position the jump leads in such a way that
they cannot come into contact with any mov­
ing parts in the engine compartment.
Starting the engine

10.
Start the engine of the vehicle with the
boosting battery and let it run at idling

speed.

11.
Start the engine of the
car
with the dis­
charged battery and wait two or three mi­
nutes until the engine is running smoothly.

12.
If the engine fails to start: do not operate the
starter for longer than 10 seconds. Wait for
about 30 seconds and try again.

13.
Switch on the blower and the rear window
heating on the vehicle which has been jump-
started in order to offset excessive voltage
which may occur when disconnecting the

leads.
The headlights must be switched off!

14.
Disconnect the leads in exactly the opposite
sequence to that described in
*page
327
with the engines running. Make sure that the
Leads cannot come into contact with any
moving parts in the engine compartment.

15.
Fold the cover back onto the battery in its
correct position.

16.
Switch off the blower and the rear window
heating again.
PLease refer to
<=>
A in Before starting the engine
on page 326 and
•=>©
in Before starting the en­
gine on page 327.
© CAUTION
Do not use the negative battery terminal
when jump-starting (this could cause a
mal­

function in the on-board electrical system).
- Connect the battery clamps so they have
good metal-to-metal contact with the bat­
tery terminals.
- The vehicle battery is vented to the outside
to prevent gases entering the vehicle's inte­
rior.

Tow-
start
ing / towing
away
General notes
Some experience is required to tow or tow-start a
vehicle, especially when using a tow-rope. Both
drivers should be familiar with the technique re­
quired for towing. Inexperienced drivers should
not attempt to tow-start or tow away another ve­

hicle.

Do not pull too hard with the towing vehicle and
take care to avoid jerking the tow-rope. When
towing off-road, there is aLways a risk that the
anchorage points may be overloaded.
Tow-bar / tow-rope
It is easier and safer to tow the vehicle with a
tow-bar. You should only use a tow-rope if you do
not have a tow-bar. It is advisable to use a tow-
rope made of elastic synthetic fibre or similarly
elastic material.
Notes on towing vehicles
The vehicle can be towed with a tow-bar or tow-

rope.
When the engine is not running, the
gear­

box will not be adequately lubricated if the
fol­

lowing speed/distance restrictions are not ob­

served:

- The vehicle must not be towed faster than
50 km/h.
- The vehicle must not be towed further than
50 km. •
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Additional notes on towing by breakdown
truck
If one of the axles has to be raised in order to
tow the vehicLe, please refer to the following ta­
ble to determine the appropriate axle
for
your
gearbox/drive combination:
Manual
gearbox
Automatic
gearbox
Front-wheel
drive
Front or rear
axle
Front axle
Four-wheel
drive
Front or rear
axle
Front axle
Applies to vehicles with four-wheel drive: If the
vehicle is to be towed with one of the axles

raised,
the ignition must be switched off; other­
wise the drive train can be damaged.
Notes on tow-starting
Applies to vehicles with automatic gearbox: For
technical reasons, your vehicle must not be tow-

started.

Applies to vehicles with manual gearbox: As a
general rule, tow-starting is not recommended.
If the engine will not start, it is best to try start­
ing it using the battery of another vehicle

*>page
326 before attempting to tow start. If
this is not possible, you can try to push-start or
tow-start the vehicle
*page
330, Tow-starting.
A WARNING
There is a high risk of accidents when towing/
tow-starting, as the towed vehicle can easily
be driven into the towing vehicle.

UTION

- If it is not possible to tow the vehicle as de­
scribed above (e.g. due to a gearbox failure
or if the vehicle has to be towed further
than 50 km), it must be transported on a
special car transporter or trailer.
- Towing a vehicle with the wrong axle raised
can cause serious damage to the gearbox.
- Applies to vehicles with automatic gearbox:
It is not possible to move the selector lever
out of position
P
if the electrical power sup­
ply fails. Before the vehicle can be recov­
ered/manoeuvred you must manually re­
lease the selector lever; left-hand drive
vehicles
*page
93, right-hand drive
vehicles
*page
94.
- Please observe the relevant regulations
when towing or tow-starting.
Towing away
Please observe the important safety warnings on

*
page 328.
Preparations
• Attach the tow-rope or the tow-bar only to the
towing anchorages provided
for
this purpose

opage
330,
*page
331.
• Please ensure that the tow-rope is not twisted
as it could otherwise unscrew the towline an­
chorage while the vehicle is being towed.
• The hazard warning lights of both vehicles
must normally be switched on
*page
52. How­
ever, observe any regulations to the contrary.
Towing vehicle (front)
• Ensure that the tow-rope is taut before you
drive off.
• Manual gearbox: Engage the clutch very gently
when starting to move and accelerate with par­
ticular care.
• Automatic gearbox: Accelerate slowly and
grad­

ually.
• Avoid unnecessary braking and manoeuvres.
Vehicle being towed (rear)
• Ensure that the ignition is switched on, the
steering wheel is not locked, and
that
you can
operate the turn signals, horn or windscreen
wipers if necessary
<=>/t\-

• The brake servo only works when the engine is

running.
The power steering only works when
329

Mobility
the ignition is on and the vehicle is moving1'.
Otherwise you will need to press the brake
ped­

al significantly harder and apply more force to
move the steering wheel.
• Please ensure that the steering wheel is un­
locked and that it moves freely.
• Release the parking brake
*page
82.
• Applies to vehicles with manual gearbox: Put
the gear lever in neutral.
• Applies to vehicles with automatic gearbox:
Move the selector lever to position N.
• Ensure that the tow-rope remains taut at all
times when towing.
© CAUTION
A WARNING
If the vehicle has no electrical power, do NOT
use a tow-bar or tow-rope to tow the vehicle
© Note
You can use the turn signals to indicate a
change of direction (or lane) even when the
hazard warning lights are on. The hazard
warning lights will be interrupted temporari-

Ly.

Tow-starting
Please observe the important safety warnings on

*page
328.
Important: Your vehicle must be fitted with a
manual gearbox. If your vehicle has a petrol en­

gine,
it must not be towed further than 50 me­
tres
*(J).

• Attach the tow-rope or the tow-bar only to the
towing anchorages provided
for
this purpose

*page
330,
*
page 331.
• Engage second or third gear before moving off.
• Press the clutch and hold the pedal down.
• Switch on the ignition.
• Once both vehicles are moving, release the

clutch.

• As soon as the engine starts, press the clutch
pedal and put the gear lever in neutral.
When tow-starting the vehicle, do not tow it
further than 50 metres; otherwise the cata­
lytic converter could be damaged.
Front towline anchorage

»

Fig.
271 Front bumper (right side): Removing cover cap

Fig.
272 Front bumper (right side): Towline anchorage
screwed in
The screw connection for the towline anchorage
is located behind a cover cap on the right side of
the front bumper.
• Take the towline anchorage out of the vehicle's
tool kit
*
page 319.
• Press the cover cap briefly but firmly inwards
-arrow-, detach it from the bumper and take it

out*Fig.
271.
• Screw the towline anchorage into the screw
connection as far as
it
will go
*Fig.
272 and
tighten it with the box spanner.
• Put the towline anchorage back in the tool kit
after use.

11
Important: The vehicle battery must be adequately charg­

ed.

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Mobility

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A WARNING
If the towline anchorage is not screwed in as
far as the stop, there is a risk of the screw
connection shearing off during towing - risk
of accident!
Rear towline anchorage

&

Fig.
273 Rear bumper (right side): Removing cover cap
(versions 1 and 2)

Si

Fig.
274 Rear bumper (right side): Towline anchorage
screwed in
Vehicles with towline anchorage
On vehicles which do not have a factory-fitted
towing bracket*, a screw connection is located
behind a cover cap on the right side of the rear
bumper.
• Take the towline anchorage out of the vehicle
tool kit
*page
319.
• Press the cover cap briefly but firmly
down­

wards
(T)/inwards
© -arrow-, detach it from
the bumper and take it out
*Fig.
273.
• Screw the towline anchorage into the screw
connection as far as it will go
*Fig.
274 and
tighten it with the box spanner.
• Put the towline anchorage back in the tool kit
after use.
Vehicles with towing bracket*
The removable
ball
joint must be attached before
you can use the towing bracket:
• Insert the ball joint
*page
99.
• Attach the tow-bar or the tow-rope to the ball
joint.
On some models, the shape of the cap can vary.
Vehicles which have a factory-fitted towing
bracket* do not have a screw connection at the
rear for the towline anchorage.
WARNING
If the towline anchorage is not screwed in as
far as the stop, there is a risk of the screw
connection shearing off during towing - risk
of accident!
© CAUTION
To avoid damaging the towing bracket*, only
use tow-bars with suitable attachments. If
a

tow-bar is not available, a tow-rope may be

used.

331